HP 14-3015tu Información técnica

HP ENVY14 SPECTREMaintenance and Service GuideIMPORTANT! This document is intended forHP authorized service providers only.

Category DescriptionAudio and video Beats Signature audio profile applied to both the headphones and external speakers Supports wireless Beats audio

Category DescriptionSecurity Supports security cable lockSupports Intel AT-p readyOperating system Preinstalled:●Windows® 7 Home Premium 64-bit●Window

2 External component identificationDisplayItem Component Description(1) Internal display switch Turns off the display and initiates Sleep if the displ

Item Component Description(4) Webcam Records video and captures still photographs.To use the webcam, double-click the ArcSoft CameraSuite icon on the

ButtonComponent DescriptionPower button●When the computer is off, press the button to turn onthe computer.●When the computer is on, press the button b

KeysItem Component Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Executes the following fun

LightsItem Component Description(1) Power light●White: The computer is on.●Blinking white: The computer is in the Sleep state.●Off: The computer is of

ImagepadItem Component Description(1) Imagepad light●Amber: The Imagepad is off.●On: The Imagepad is on.(2) Imagepad on/off button Quickly double-tap

Left sideItem Component Description(1) DisplayPort Connects an optional digital display device, such as ahigh-performance monitor or projector.(2) HDM

Item Component Description(6) Audio-out (headphone) jack/ Audio-in(microphone) jackProduces sound when connected to optional poweredstereo speakers, h

© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

Right sideItem Component Description(1) Mute button Mutes or restores speaker sound.(2) Volume dial Adjusts the speaker volume.To increase the volume,

Item Component Description(7) AC adapter light●White: The computer is connected to externalpower, and the battery is fully charged.●Amber: The compute

3 Illustrated parts catalog14 Chapter 3 Illustrated parts catalog

Service tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided on the service tag.Item Des

Computer major components16 Chapter 3 Illustrated parts catalog

Item Component Spare part number(1) Display assembly, 14.0-in, AntiGlare, high-definition (includes display panel cable,2 WLAN antenna transceivers an

Item Component Spare part number(6b) Solid-state drive connector board cable(7) Speakers (include speaker cables and wireless audio module antenna cab

Item Component Spare part number 4-GB memory module 641369-005 Heat sink (includes replacement thermal material):(18) Processor heat sink 675514-001

Cable KitItem Component Spare part number Cable Kit, includes: 672006-001(1) TouchPad cable(2) NFC board cable(3) Card Reader board cable20 Chapter 3

Miscellaneous partsComponent Spare part number65-W travel AC adapter (non-PFC, 3-wire) 677154-001HDMI-to-VGA adapter 530607-001HP 14.0-in protective c

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your

Sequential part number listingSpare part number Description490371-001 Power cord for use in North America (3-pin, black, 1.83-m)490371-011 Power cord

Spare part number Description671536-141 Top cover with keyboard for use in Turkey (includes keyboard cable, TouchPad, and TouchPadbutton board and cab

Spare part number Description675507-001 14.0-in, AntiGlare, high-definition display assembly (includes display panel cable, 2 WLANantenna transceivers

4 Removal and replacementproceduresCAUTION: This computer does not have user-replaceable parts. Only HP authorized serviceproviders should perform the

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseator seat the cables during removal and insertion. Ha

CAUTION: To prevent damage to the computer when you are removing or installing internalcomponents, observe these precautions:Keep components in their

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 57 screws that must be removed, replaced

Item Component Description(4) Warranty period This number describes the duration of the warrantyperiod for the computer.(5) Model description This is

iv Safety warning notice

BatteryDescription Spare part number4-cell, 58-Wh, 4.1-Ah, Li-ion battery 665460-001Before disassembling the computer, follow these steps:1. Turn off

8.Remove the battery (4) from the computer.Reverse this procedure to install the battery and battery cover.Component replacement procedures33

Solid-state driveDescription Spare part number256-GB SATA III solid-state drive 698645-001128-GB SATA III solid-state drive 697235-001128-GB SATA II s

3.If it is necessary to replace the solid-state drive connector board cable, disconnect both ends ofthe cable (1) and (2) from the system board, and t

Card Reader board cableNOTE: The Card Reader board cable is included in the Cable Kit, spare part number 672006-001.Before removing the Card Reader bo

NFC boardDescription Spare part numberNFC board 675510-001NOTE: The NFC board spare part kit does not include the NFC board cable. The NFC board cable

3.Release the ZIF connector to which the NFC board cable is attached, and then disconnectthe NFC board cable from the system board.4. Remove the NFC b

Top coverNOTE: The top cover spare part kit includes the keyboard, the keyboard cable, the TouchPad boardcable, and the TouchPad button board cable.De

NOTE: When replacing the top cover, be sure to remove the following components from the defectivetop cover and install them on the replacement top cov

4.Remove the following screws that secure the top cover to the base enclosure:(2) Two Phillips PM2.0×5.5(3) Five Phillips PM2.0×4.5(4) Four Phillips P

Table of contents1 Product description ... 12

8.Release the ZIF connector (1) to which the power button board cable is connected, and thendisconnect the power button board cable (2) from the syste

Reverse this procedure to install the top cover.Solid-state drive connector boardDescription Spare part numberSolid-state drive connector board (inclu

3.Remove the solid-state drive connector board (2).Reverse this procedure to install the solid-state drive connector board.Card Reader boardNOTE: The

Remove the Card Reader board:1. Turn the top cover upside down, with the front toward you.2.Remove the two Phillips PM2.0×3.6 screws (1) and the Phill

3.Disconnect all external devices from the computer.4. Remove the battery (see Battery on page 32), and then remove the following components:a.Solid-s

SpeakersDescription Spare part numberSpeakers (include speaker cables and wireless audio module antenna cables) 672013-001Before removing the speakers

3.Remove the two Phillips PM2.0×3.8 screws (1) that secure the speakers to the base enclosure.4.Remove the speakers (2).Reverse this procedure to inst

Remove the RTC battery:1. Disconnect the RTC battery cable (1) from the system board.2. Detach the RTC battery (2) from the base enclosure. (The RTC b

Wireless audio moduleDescription Spare part numberWireless audio module 672011-001Before removing the wireless audio module, follow these steps:1. Tur

3.Remove the wireless audio module by pulling the module away from the slot at an angle (3).NOTE: The wireless audio module is designed with a notch t

Computer feet ... 31Battery ...

WLAN moduleDescription Spare part numberIntel Centrino Advanced-N 6235 WLAN module 670292-005Intel Centrino Advanced-N 6230 WLAN module 636672-005CAUT

3.Remove the WLAN module by pulling the module away from the slot at an angle (3).NOTE: The WLAN module is designed with a notch (4) to prevent incorr

FanDescription Spare part numberFan (includes cable) 672008-001NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on

3.Remove the fan (4).Reverse this procedure to install the fan.Component replacement procedures55

System boardNOTE: The system board spare part kit includes replacement thermal material.Description Spare part numberEquipped with the Intel HM76 chip

Remove the system board:1. Disconnect the webcamera/microphone module cable (1) from the system board.2. Disconnect the display panel cable (2) from t

4.Remove the following screws that secure the system board to the base enclosure:(1) Five Phillips PM2.0×3.8(2) Four Phillips PM2.0×4.6(3) One Phillip

Memory moduleDescription Spare part number8-GB memory module (PC3, 12800, 1333-MHz) 670034-0054-GB memory module (PC3, 12800, 1333-MHz) 641369-005Befo

3.Remove the memory module (2) by pulling it away from the slot at an angle.Reverse this procedure to install the memory module.Heat sinkNOTE: The hea

e.Wireless audio module (see Wireless audio module on page 50)f. System board (see System board on page 56)NOTE: When replacing the heat sink, be sure

Creating recovering media ... 77Performing a system

Reverse this procedure to install the processor heat sink.Remove the post controller hub heat sink:1. Loosen the captive Philllips screw (1) that secu

NOTE: The following illustration shows the replacement thermal material locations. A thermal pad isused on the post controller hub (1) and the post co

Hinge coversDescription Spare part numberHinge covers 672009-001Before removing the hinge covers, follow these steps:1. Turn off the computer. If you

2.Remove the hinge covers (2) from the base enclosure.Reverse this procedure to install the hinge covers.Display assemblyDescription Spare part number

Remove the display assembly:1. Disconnect the webcamera/microphone module cable (1) from the system board.2. Disconnect the display panel cable (2) fr

5.Remove the display assembly (2).Reverse this procedure to install the display assembly.Power connector cableDescription Spare part numberFor use onl

e.Wireless audio module (see Wireless audio module on page 50)f. System board (see System board on page 56)g.Display assembly (see Display assembly on

5 Setup Utility (BIOS) and SystemDiagnosticsUsing Setup UtilitySetup Utility, or Basic Input/Output System (BIOS), controls communication between all

Navigating and selecting in Setup UtilityTo navigate and select in Setup Utility, follow these steps:1. Turn on or restart the computer, and then pres

Restoring factory settings in Setup UtilityNOTE: Restoring defaults will not change the hard drive mode.To return all settings in Setup Utility to the

viii

Determining the BIOS versionTo determine whether available BIOS updates contain later BIOS versions than those currently installedon the computer, you

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after thedownload is complete. If no instructions are disp

6 SpecificationsComputer specifications Metric U.S.DimensionsWidth 32.72 cm 12.88 inDepth 22.10 cm 8.70 inHeight 2.05 cm 0.81 inWeight 1.80 kg 3.97 lb

14.0-inch WGA display specifications Metric U.S.DimensionsHeight 17.4 cm 6.85 inWidth 31.3 cm 12.32 inDiagonal 35.4 cm 13.94 inNumber of colors 262,14

7 Backup and recoveryYour computer includes tools provided by the operating system and HP to help you safeguard yourinformation and restore it if nece

Creating recovering mediaHP recommends that you create either a set of recovery discs or a recovery flash drive to be sure thatyou can restore your co

Performing a system restoreHP Recovery Manager software allows you to repair or restore the computer to its original factory state.HP Recovery Manager

Restoring using the recovery media1. If possible, back up all personal files.2. Insert the first recovery disc into the optical drive on your computer

Backing up and recovering your informationIt is very important to back up your files and keep any new software in a safe place. As you add newsoftware

Using Windows Backup and RestoreGuidelines●Connect the computer to AC power before you start the backup process.●Allow enough time to complete the bac

1 Product descriptionCategory DescriptionProduct Name HP ENVY14 SPECTREProcessors●Intel® Core® i7-3667U 2.00-GHz processor (4.0-MB L3 cache, 17 W)●Int

Restore to a previous date and timeTo revert to a restore point (created at a previous date and time), when the computer was functioningoptimally, fol

8 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana

9 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not disposeof the battery in general household w

IndexAAC adapter light 13AC adapter, spare part number21, 24Action keys 7antenna, locations 4audio, product description 2audio-in jack 11audio-out jac

heat sinkremoval 60spare part numbers 19, 24,60hinge coverremoval 64spare part number 19, 23, 64IImagepad button 9Imagepad components 9Imagepad light

RTC batteryremoval 48spare part number 18, 23, 48Rubber Feet Kit, spare partnumber 19, 23SScrew Kit, spare part number 21,23security cable slot 12secu