HP Pavilion dv6 Entertainment PCMaintenance and Service Guide
RJ-11 (modem) ... 133Universal Seria
2.Remove the bracket that secures the power connector and security cable slot (2).3.Remove the power connector.Reverse this procedure to install the p
System boardNOTE: The system board spare kit includes replacement thermal material.Description Spare part numberATI Mobility Radeon HD 6550 graphics,
When replacing the system board, be sure that the following components are removed from thedefective system board and installed on the replacement sys
●Optical drive cable2. Lift up on the right side of the system board until it is at approximately a 45-degree angle (1).Component replacement procedur
3.Lift the system board to the right and up and out of the base enclosure (2).Reverse this procedure to install the system board.94 Chapter 4 Remova
Fan/heat sink assemblyNOTE: The fan/heat sink assembly spare kit includes replacement thermal material.Description Spare part numberFor use only with
To remove the fan/heat sink assembly:1. Turn the system board upside down, with the expansion port three and the external monitor porttoward you.2. Lo
Reverse this procedure to install the fan/heat sink assembly.Component replacement procedures97
ProcessorNOTE: The processor spare part kit includes thermal material.Description Spare part numberIntel Core i7-840QM processor with 1.86 GHz, SC tur
3.Disconnect the power from the computer by first disconnecting the power cord from the AC outletand then disconnecting the AC adapter from the comput
1 Product descriptionCategory DescriptionProduct Name HP Pavilion dv6 Entertainment PCProcessors Intel® Core™ 2 Quad Intel Core i7 Processors Intel C
5 Setup Utility (BIOS)Starting Setup UtilitySetup Utility is a ROM-based information and customization utility is used even when the Windowsoperating
NOTE: If Setup Utility is not running, begin at step 1. If Setup Utility is running, begin at step 2.1.Open Setup Utility by turning on or restarting
NOTE: If Setup Utility is running, begin at step 1. If Setup Utility is not running, begin at step 2.1.Open Setup Utility by turning on or restarting
If the Setup Utility menus are not visible, press the esc key to return to the menu display. Use thearrow keys to select Exit > Exit Discarding Cha
Select FunctionAction Keys Mode Enable/disable the Action Keys.Boot Options●POST (power-on self test) f10 and f12 Delay (sec.)―Set the delayfor the f1
6 SpecificationsComputer specifications Metric U.S.DimensionsWidth 37.8 cm 14.9 inDepth 24.5 cm 9.6 inHeight (front to back) 3.2 to 3.5 cm 1.3 to 1.4
39.6-cm (15.6-inch) display specificationsNumber of colors Up to 262,114Contrast ratio 500:1 (typical)Brightness 220 nits (typical)Pitch 0.252 × 0.252
Hard drive specifications 1-TB* 750-GB**640-GB* 500-GB** 320-GB** 250-GB** 160-GB**Dimensions Height 12.7 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 m
LightScribe DVD±R/RW SuperMulti DL DrivespecificationsApplicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXEDMODE CD,
Blu-ray ROM with LightScribe DVD±R/RWSuperMulti DL Drive specificationsApplicable disc Read:BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM
Category DescriptionChipset Intel HM55 Express ChipsetGraphics Intel HD graphics Switchable discrete graphics ATI Capilano Pro (ATI Mobility Radeon™
Blu-ray Writer with DVD±R/RW SuperMulti DL DriveApplicable disc Read:BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM (DVD-5, DVD-9,DVD-10,
System DMA specificationsHardware DMA System functionDMA0 Not applicableDMA1 Not applicableDMA2 Not applicableDMA3 Not applicableDMA4 Direct memory ac
UMA system interrupt specificationsHardware IRQ System functionIRQ0 System timerIRQ1 Standard PS/2 keyboardIRQ4 ENE CIR receiverIRQ8 System CMOS/real-
Discrete system interrupt specificationsHardware IRQ System functionIRQ0 System timerIRQ1 Standard PS/2 keyboardIRQ4 ENE CIR receiverIRQ8 System CMOS/
Switchable graphics system interrupt specificationsHardware IRQ System functionIRQ0 System timerIRQ1 Standard PS/2 keyboardIRQ4 ENE CIR receiverIRQ8 S
Switchable graphics system I/O addressspecificationsI/O address (hex) System function (shipping configuration)00 - 1F DMA controller00 - 1F PCI bus20
I/O address (hex) System function (shipping configuration)A4 - A5 Programmable interrupt controllerA8 - A9 Programmable interrupt controllerAC - AD Pr
I/O address (hex) System function (shipping configuration)FFFF - FFFF Motherboard resourcesFFFF - FFFF Motherboard resourcesSwitchable graphics system
UMA system I/O address specificationsI/O address (hex) System function (shipping configuration)00 - 1F DMA controller00 - 1F PCI bus20 - 21 Programmab
I/O address (hex) System function (shipping configuration)A8 - A9 Programmable interrupt controllerAC - AD Programmable interrupt controllerB0 - B1 Pr
Category Description Supports Accelerometer Hard Drive Protection Single hard drive configurations: 160-GB SSD 250 GB (7200 rpm, 9.5 mm) 320 GB (7
Discrete system I/O address specificationsI/O address (hex) System function (shipping configuration)00 - 1F DMA controller00 - 1F PCI bus20 - 21 Progr
I/O address (hex) System function (shipping configuration)A8 - A9 Programmable interrupt controllerAC - AD Programmable interrupt controllerB0 - B1 Pr
I/O address (hex) System function (shipping configuration)FFFF - FFFF Motherboard resourcesFFFF - FFFF Motherboard resources122 Chapter 6 Specificat
System memory map specificationsSize Memory address System function640 KB 00000000-0009FFFF Base memory128 KB 000A0000-000BFFFF Video memory64 KB 000C
7 Backup and RecoveryRecovering system informationRecovery after a system failure is as complete as the most current backup. HP recommends creatingrec
Creating recovery discsNOTE: HP recommends creating recovery discs to be sure that you can restore the system to itsoriginal factory state if you expe
Backing up your informationWhen to back up●On a regularly scheduled basisNOTE: Set reminders to back up your information periodically.●Before the comp
When to create restore points●Before adding or extensively modifying software or hardware●Periodically, whenever the system is performing optimallyNOT
Performing a recoveryNOTE: You can recover only files that you have previously backed up. HP recommends usingRecovery Manager to create an entire driv
3.Click System recovery, and then click Next.4.Follow the on-screen instructions.Performing a recovery129
Category Description Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter Intel® Centrino® Advanced–N + WiMAX 6250 WLAN module
8 Connector pin assignmentsAudio-in (microphone)Pin Signal1 Audio signal in2 Audio signal in3GroundAudio-out (headphone)Pin Signal1 Audio out, left ch
External monitorPin Signal1Red analog2 Green analog3 Blue analog4Not connected5Ground6 Ground analog7 Ground analog8 Ground analog9 +5 VDC10 Ground11
HDMIPin Signal1 Transition minimized differential signal (TMDS) data 2+2 TMDS data 2 shield3 TMDS data 2–4 TMDS data 1+5 TMDS data 1 shield6 TMDS data
RJ-11 (modem)Pin Signal1Unused2Tip3Ring4Unused5Unused6UnusedUniversal Serial BusPin Signal1 +5 VDC2 Data -3 Data +4GroundRJ-11 (modem)133
9 Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC or from
Requirements for specific countries or regionsCountry or region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Ca
10 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local la
Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis
5.Remove the display panel assembly (2) from the display enclosure.6. Turn the display panel assembly upside down.7. Remove all screws that secure the
13.Release the tape (4) that secures the LCD panel to the display rear panel.14. Remove the LCD panel.15. Recycle the LCD panel and backlight.Display1
Category Description Clickpad Multitouch gestures enabled as default Taps enabled as defaultPower requirements 6-cell, 55-Wh, 2.55-Ah Li-ion battery
IndexAAC adapterspare part numbers 34, 42administrator password 103antennas 15applications key, Windows 10audio, product description 3audio-in (microp
Touchscreen spare partnumbers 19, 43, 72white spare part numbers 19,40, 77display bezelBrightView spare partnumbers 40illustrated 30release 82Rossigno
II/O address specificationsdiscrete 120switchable graphics 115UMA 118integrated webcam light,identifying 14internal microphones, identifying14interrup
power requirements, productdescription 5power-on password 103primary hard drive bay,identifying 13processorillustrated 22product description 1removal
TouchPadbuttons 7identifying 6TouchPad light, identifying 8TouchPad On/Off button 7Touchscreen display components,illustrated 29transporting guideline
2 External component identificationTop componentsTouchPadComponent FunctionTouchPad Moves the pointer and selects or activates items on the screen.To
TouchPad buttonsItem Description Function(1)TouchPad On/Off button Turns the TouchPad on and off. Quickly double-tapto turn the TouchPad on and off.(2
LightsItem Description Function(1) TouchPad light Amber—The TouchPad is disabled.(2) Caps Lock light On—The Caps Lock is on.(3) Power light●On—The com
Buttons and Fingerprint Reader (select models only)Item Description Function(1) Power button Press the Power button to:●Turn on the computer.●Initiate
© Copyright 2010 Hewlett-PackardDevelopment Company, L.P.ATI Mobility Radeon is a registeredtrademark of Advanced Micro Devices, Inc.Bluetooth is a tr
KeysItem Description Function(1) esc key Press the esc and fn keys at the same time to displaysystem information.(2) E-mail key Opens a new e-mail in
Front componentsDescription FunctionSpeakers Produce sound.Right-side componentsItem Description Function(1) USB ports (2) Connect optional USB device
Left-side componentsItem Description Function(1) Vents (2) Enable airflow to cool internal components.NOTE: The computer fan starts up automatically t
Bottom componentsItem Description Function(1) Battery bay Holds the battery.(2) Vents (6) Enable airflow to cool internal components.NOTE: The compute
Display componentsItem Description Function(1) Internal microphones (2) Record sound.(2) Webcam light On—The webcam is in use.(3) Webcam Records video
Wireless antennasTwo antennas send and receive signals from one or more wireless devices. These antennas are notvisible from the outside of the comput
3 Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided
Item Description Function(1) Serial number (s/n) This is an alphanumeric identifier that is unique toeach product.(2) Part number/Product number (p/n)
Computer major components18 Chapter 3 Illustrated parts catalog
Item Description Spare part number(1) 39.6-cm (15.6-in), high definition (HD) display assembly with low light VGA webcam and twomicrophones (includes
MSG revision historyRevision Publication date DescriptionA August 2010●Updated commodities in the following location: Product descriptionon page 1.●Ad
Item Description Spare part number Italy Rossignol Special Edition AT (Attraxion) 635376-061 Japan 597635-291 Latin America 597635-161 Korea 597635-A
Item Description Spare part number Latin America 597630-161 Norway 597630-DH1 Portugal 597630-131 Russia 597630-251 Saudi Arabia 597630-171 Spain 5976
Item Description Spare part number Discrete graphics memory and a 35 W processor 603691-001(10) Processor (includes replacement thermal material) In
Item Description Spare part number ATI Mobility Radeon HD 5650 graphics, 1024-MB dedicated memory, and a dual-core processor615279-001 ATI Mobility
Item Description Spare part number Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR ComboAdapter for use in Afghanistan, Albania, Algeri
Item Description Spare part number Broadcom 43225 802.11b/g/n WLAN module for use in Afghanistan, Albania,Algeria, Andorra, Angola, Antigua and Barbu
Item Description Spare part number Broadcom 43224 802.11a/b/g/n 2x2 WLAN module for use only with computermodels in Afghanistan, Albania, Algeria, An
Item Description Spare part number Hard Drive Hardware Kit (includes left and right bracket rails, connector cable,Mylar cover with tab, and four rub
Display assembly componentsThe HP Pavilion dv6 Entertainment PC offers two types of display assemblies. Component spare partsare listed in this sectio
Touchscreen display assembly spare partsItem Description Spare part number(1) Etched display enclosure (includes wireless antenna transceivers and cab
B November 2010●Updated commodities in the following location: Product descriptionon page 1.●Added newly supported processors to spare parts listings
BrightView display assembly spare partsItem Description Spare part number(1) Display bezel 603651-001 Display bezel (Rossignol Special Edition AT (At
Item Description Spare part number Black with WiMAX 629282-001 Black 603652-001 White 603653-001 Red 603654-001 Chrome 603655-001 Etched with WiMAX 6
Mass storage devicesItem Description Spare part number(1) Hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab, an
Plastics KitDescription Spare part numberHard drive bay cover (includes four captive screws) 603679-001Plastics Kit33
Miscellaneous partsDescription Spare part numberAC adapters65-W AC smart adapter 613152-00190-W AC smart adapter PFC 613153-00165-W AC smart adapter P
Description Spare part numberPhillips PM2.5×6.5 screw Thermal Pad Kit 634434-001Notebook Sleeve (Rossignol Special Edition AT (Attraxion)) 636174-001
Spare partnumberDescription582564-001 Broadcom 43224 802.11a/b/g/n 2x2 WLAN module for use only with computer models in Canada,the Cayman Islands, Gua
Spare partnumberDescription593837-001 Broadcom 43225 802.11b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,Angola, Antigua and Bar
Spare partnumberDescription597630-201 Backlit keyboard for use in Brazil597630-211 Backlit keyboard for use in Hungary597630-221 Backlit keyboard for
Spare partnumberDescription597635-BA1 Keyboard for use in the Adriatic Region597635-BB1 Keyboard for use in Israel597635-BG1 Keyboard for use in Switz
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on
Spare partnumberDescription602992-001 Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter for use inAfghanistan, Albania, Algeri
Spare partnumberDescription603661-001 BrightView display hinge covers603663-001 Touchscreen display enclosure (includes wireless antenna transceivers
Spare partnumberDescription603785-001 640-GB, 5400 RPM hard disk drive (includes left and right bracket rails, connector cable, Mylar coverwith tab, a
Spare partnumberDescription615934-001 Top cover for use only with midnight blue computer models not equipped with a fingerprint reader619997-001 Intel
Spare partnumberDescription634434-001 Thermal Pad Kit634692-001 Intel Core i3-390M processor with 2.66 GHz, Dual 35 W634693-001 Intel Core i5-480M pro
4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredUse the following tools to complete the removal and replacement p
Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr
Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
vi Safety warning notice
Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 90 screws, in ten different sizes, that
Item Description Function(2) Part number/Productnumber (p/n)Provides specific information about the product's hardware components. The partnumber
Computer feetThe computer feet are adhesive-backed rubber pads (spare part numbers 603696-001). There are fourrubber feet that attach to the base encl
BatteryDescription Spare part number6-cell, 55-Wh, 2.55-Ah Li-ion battery for use with all computer models 593554-0016-cell, 62-Wh, 2.8-Ah Li-ion batt
Hard drive coverDescription Spare part numberHard drive cover (included in the Plastics Kit) 603679-001Before removing the hard drive cover:1. Shut do
Hard driveNOTE: The hard drive spare part kit includes left and right bracket rails, a connector cable, Mylarcover with tab, and four rubber isolators
3.Use the Mylar tab to lift the hard drive up (2), and then slide it to the right (3) to release it from thehard drive bay.4. Remove the hard drive fr
WLAN moduleDescription Spare part numberIntel® Centrino® Advanced–N + WiMAX 6250 WLAN module for use in the United States 619997-001Atheros AR9285 802
Description Spare part numberBroadcom 43225 802.11b/g/n WLAN module for use in Afghanistan, Albania, Algeria,Andorra, Angola, Antigua and Barbuda, Arg
Before removing the WLAN module:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and t
Table of contents1 Product description ... 12
Memory moduleDescription Spare part number4096-MB memory module (DDR3 PC3-10600 1333-MHz) 599092-0012048-MB memory module (DDR3 PC3-10600 1333-MHz) 59
3.Remove the module (2) by pulling it away from the slot at an angle.NOTE: Memory modules are designed with a notch to prevent incorrect insertion int
RTC batteryDescription Spare part numberRTC battery 599516-001Before removing the RTC battery:1. Shut down the computer. If you are unsure whether the
Optical driveNOTE: The optical drive spare part kit includes an optical drive bezel and bracket.Description Spare part numberLightScribe DVD±R/RW Supe
Reverse this procedure to install the optical drive.64 Chapter 4 Removal and replacement procedures
KeyboardFor a list of keyboards available for your country or region and their spare part number, see Computermajor components on page 18.Before remov
4.Turn the computer display-side up, with the front toward you, and open the computer as far aspossible.5. Lift (1) and release (2) the keyboard until
Top coverNOTE: The top cover spare part kit includes the TouchPad.Description Spare part numberFor use only with etched computer models equipped with
●Two screws from the front●One screw from near the RTC battery3.Turn the computer right-side up, with the front toward you.4. Disconnect the following
5.Lift (1) and then remove the top cover (2).Reverse this procedure to install the top cover.Component replacement procedures69
Plastic parts ... 45Cables and connectors ...
Power button boardDescription Spare part numberPower button board (includes cable) 603682-001Before removing the power button board:1. Shut down the c
3.Remove the power button board (2) and cable.Reverse this procedure to install the power button board.Component replacement procedures71
Touchscreen display assemblyNOTE: The display assembly includes a webcam, two microphones, and two wireless antennatransceivers and cables.Description
3.Disconnect the touchscreen cable (3) from the system board.CAUTION: Support the display assembly when removing the following screws. Failure tosuppo
7. To remove the hinge covers, pop off the cover from each hinge.8. Pry the display panel from the display enclosure (1) by working your way around th
11.Remove the display enclosure. The Touchscreen display enclosure spare part number is603663-001.12. To replace the display hinges, remove the six sc
15.To remove the display panel cable, remove the adhesive plastic strip (1) from the display panelcable, and then disconnect the cable (2). Lift and r
BrightView display assemblyNOTE: The display assembly includes two wireless antenna transceivers and cables.Description Spare part number39.6-cm (15.6
f.Keyboard on page 65g.Top cover on page 67To remove the BrightView display assembly:1. Remove the WLAN cables (1) from under the system board.2. Disc
5.To replace the display bezel or any of the display assembly internal components, remove thefollowing:●Two rubber screw covers on the display bezel b
Main menu ... 103Security menu ...
8.Remove the display bezel (4). The display bezel is available using spare part number603651-001 or 638394-001 (Rossignol Special Edition AT (Attraxio
12.Remove the display hinges (2). The display hinges are available in the BrightView Display HingeKit, spare part 603656-001. The display hinge screws
Webcam/microphone moduleDescription Spare part numberWebcam/microphone module (includes cable) 603660-001Before removing the webcam/microphone module:
Bluetooth moduleNOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetoothmodule cable spare part number is 60
2.Slide the Bluetooth module out of the slot and remove the module (2) from the computer.Reverse this procedure to install the Bluetooth module.84 Cha
Speaker assemblyDescription Spare part numberSpeaker assembly 603694-001Before removing the speaker assembly:1. Shut down the computer. If you are uns
3.Remove the speaker assembly (3).Reverse this procedure to install the speaker assembly.86 Chapter 4 Removal and replacement procedures
USB boardDescription Spare part numberUSB board (includes cable) 603683-001Before removing the USB board:1. Shut down the computer. If you are unsure
3.Remove the USB board (3) from the base enclosure.To remove the USB board (left-side):1. Disconnect the USB board cable (1) from the LIF connector on
Power connector Description Spare part numberPower connector 603692-001Before removing the power connector cable:1. Shut down the computer. If you ar
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