HP tx2-1002au Manual de servicio

HP TouchSmart tx2 Notebook PCMaintenance and Service Guide

Category Description Unified memory architecture (UMA) graphics subsystem memory integrated withsystem memory; graphics subsystem memory size is dyna

Phillips PM2.5×6.0 screwColor Quantity Length Thread Head widthSilver 4 6.0 mm 2.5 mm 5.0 mmWhere used: 2 screws that secure the display assembly to t

Silver Phillips PM2.0×3.0 screwColor Quantity Length Thread Head widthSilver 5 3.0 mm 2.0 mm 4.5 mmWhere used:(1) One screw that secures the display r

8 Backup and recoveryRecovering system informationTools provided by the operating system and Recovery Manager software are designed to help youwith th

●Number each disc before inserting it into the computer optical drive.●If necessary, you can exit the program before you have finished creating the re

Backup suggestions●Create a set of recovery discs using Recovery Manager.●Create system restore points using the Windows System Restore feature, and p

5. Click Create.The System Protection window opens.6. Follow the on-screen instructions.Restore to a previous date and timeTo revert to a restore poin

To restore the system from the partition, follow these steps:1. Access Recovery Manager in either of the following ways:●Select Start > All Program

9 Connector pin assignmentsAudio-in (microphone)Pin Signal1 Audio signal in2 Audio signal in3 GroundAudio-out (headphone)Pin Signal1 Audio out, left c

External monitorPin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5 Ground6 Ground analog7 Ground analog8 Ground analog9+5 VDC10 Ground1

RJ-11 (modem)Pin Signal1Unused2Unused3Ring4Tip5Unused6UnusedRJ-45 (network)Pin Signal1 Transmit +2 Transmit -3Receive +4 Unused5 Unused6Receive -7 Unu

Category DescriptionEthernet●Integrated Realtek 10/100/1000 (Gigabit Ethernet)● Ethernet cable includedWireless Integrated wireless local area network

S-Video-outPin Signal1 S-VHS color (C) signal2 Composite video signal3 S-VHS intensity (Y) signal4 S-VHS color ground5TV-CD6 S-VHS intensity ground7 C

10 Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC or from

Requirements for specific countries or regionsRegion Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Canada CSA 2D

11 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local la

Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis

4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display pane

10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift

15. Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside down.17. Remove the backlight frame from

19. Disconnect the display cable (1) from the LCD panel.20. Remove the screws (2) that secure the LCD panel to the display rear panel.21. Release the

IndexAAC adapter, spare part number23, 29administrator password 74advanced Setup Utility features73antenna, locations 6applications key, Windows 7audi

Category DescriptionPower requirements 8-cell, 73-Wh, 2.55-Ah Li-ion battery6-cell, 55-Wh, 2.55-Ah Li-ion battery4-cell, 37-Wh, 2.55-Ah Li-ion battery

drive light 5drives, boot order 75drives, preventing damage 31DVD±RW and CD-RW Double-Layer Combo Driveprecautions 31removal 43spare part numbers 17,

Ooperating system, productdescription 4optical drivelocation 10precautions 31product description 2removal 43spare part numbers 17, 22, 43specification

slotsDigital Media Slot 10ExpressCard 10software, safeguardinginformation 94specificationscomputer 76display 77DVD±RW and CD-RW Double-Layer Combo Dri

2 External component identificationTop componentsDisplay componentsItem Component Function(1) Convertible hinge Swivels the display and converts the c

Item Component Function(3) Battery light●On: A battery is charging.● Blinking: A battery that is the only availablepower source has reached a low batt

KeysItem Component Function(1) esc key Displays system information when pressed incombination with the fn key.(2) fn key Executes frequently used syst

Pointing devicesItem Component Function(1) TouchPad on/off button Enables/disables the TouchPad.(2) TouchPad* Moves the pointer and selects or activat

Front componentsItem Component Function(1) Display release latch Opens the computer.(2) Power switch*●When the computer is off, slide the power switch

Item Component Function(9) Wireless light●Blue: An integrated wireless device, such as aWLAN device and/or a Bluetooth device, isturned on.●Amber: All

Right-side componentsItem Component Function(1) Previous/rewind button●Plays the previous track or chapter when thebutton is pressed once.●Rewinds med

© Copyright 2008, 2012 Hewlett-PackardDevelopment Company, L.P.AMD, Athlon, Turion, and combinationsthereof, are trademarks of Advanced MicroDevices,

Rear componentsItem Component Function(1) Vent Enables airflow to cool internal components.NOTE: The computer fan starts up automatically tocool inter

Bottom componentsItem Component Function(1) Vents (6) Enable airflow to cool internal components.NOTE: The computer fan starts up automatically tocool

3 Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided

Computer major componentsItem Description Spare part number(1a) Display assembly 12.1-inch, WXGA, BrightView touch-screen display assembly with Web c

Item Description Spare part number 12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera,microphones, and WLAN antenna cables5044

Item Description Spare part number(6b) Memory module compartment cover (includes 2 captive screws, secured with C-clips)(6c) WLAN module compartment c

Item Description Spare part number DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 509074-001(14) Base enclosure (includes optical drive release

Item Description Spare part number ●For use in Afghanistan, Albania, Algeria, Andorra,Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australi

Item Description Spare part number ●For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua &Barbuda, Argentina, Armenia, Aruba, Austra

Plastics KitItem Description Spare part number Plastics Kit 487926-001(1) ExpressCard slot bezel(2) Hard drive cover (includes 1 rubber foot and 2 ca

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Mass storage devicesItem Description Spare part number(1) Hard drive (includes hard drive bracket, hard drive connector, and Mylar cover) 500-GB, 720

Miscellaneous partsDescription Spare part number65-watt AC adapter 613149-001HP protective sleeve 504580-001 or480105-001HP Notebook Stand 466337-001R

Description Spare part numberScrew Kit● Phillips PM3.0×3.0 screws●Phillips PM2.5×6.0 screws●Phillips PM2.0×11.0 screws● Black Phillips PM2.0×7.0 capti

Spare partnumberDescription453730-002 Broadcom 4321AGN 802.11a/b/g/draft-n mini-PCI adapter card for use in Afghanistan, Albania, Algeria,Andorra, Ang

Spare partnumberDescription480105-001 HP Notebook Protective Sleeve483113-001 Bluetooth module487330-001 Broadcom 4322 802.11a/b/g/n WLAN module for u

Spare partnumberDescription490371-D01 Power cord for use in Argentina490371-D61 Power cord for use in India497744-001 Hard Drive Hardware Kit (include

Spare partnumberDescription508112-131 Keyboard for use in Portugal508112-141 Keyboard for use in Turkey508112-161 Keyboard for use in Latin America508

Spare partnumberDescription613149-001 65-watt AC adapter622643-001 320-GB, 5400-rpm hard drive (includes hard drive bracket, hard drive connector, and

4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

iv Safety warning notice

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:● To avoid hand contact, transport pr

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.● When seated, wear a wrist strap

Unknown user passwordIf the computer you are servicing has an unknown user password, follow these steps to clearthe password.NOTE: These steps also cl

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 47 screws, in 8 different sizes, that mu

Computer feetDescription Spare part numberRubber Feet Kit (includes 4 base enclosure rubber feet and pen cover) 464821-001The computer feet are adhesi

BatteryDescription Spare part number8-cell, 73-Wh, 2.55-Ah, Li-ion battery 463650-0038-cell, 73-Wh, Li-ion battery for use in Japan 534133-2916-cell,

PenDescription Spare part numberPen 516454-001Before removing the pen, follow these steps:1. Shut down the computer. If you are unsure whether the com

Hard driveNOTE: The hard drive spare part kit includes a hard drive bracket, hard drive connector, and Mylarcover.Description Spare part number500-GB,

4. Remove the hard drive cover.NOTE: The hard drive cover is included in the Plastics Kit, spare part number 487926-001.5. Grasp the Mylar tab (1) on

Table of contents1 Product description ...

RTC batteryNOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes allpasswords and CMOS settings to be cleared.Descrip

Optical driveNOTE: The optical drive spare part kit includes an optical drive bezel.Description Spare part numberDVD±RW and CD-RW SuperMulti Double-La

Memory moduleDescription Spare part number4096-MB (DDR2, PC2-6400, 800-MHz) 598855-0012048-MB (DDR2, PC2-6400, 800-MHz) 598858-0011024-MB (DDR2, PC2-6

6. Pull the module (2) away from the slot at an angle and remove it.NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion

WLAN moduleDescription Spare part numberBroadcom 4322 802.11a/b/g/n WLAN modules:●For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. V

Description Spare part numberBroadcom 4321AGN 802.11a/b/g/draft-n mini-PCI adapter card ●For use in the United States and Canada 453730-001● For use

3. Lift the right side of the WLAN module compartment cover (2) and swing it to the left.4. Remove the WLAN module compartment cover.NOTE: The WLAN mo

KeyboardDescriptionCountry or region Spare part number Country or region Spare part numberBelgium 508112-A41 Portugal 508112-131Brazil 508112-201 Russ

4. Open the computer.5. Lift the rear edge of the keyboard and swing it toward you until it rests on the palm rest.6. Release the zero insertion force

Switch coverDescription Spare part numberSwitch cover (includes display convertible hinge base cover) 506827-001Before removing the switch cover, foll

Workstation guidelines ... 33Equipment guidelines ...

5. Rotate the display clockwise approximately 45 degrees.6. Lift the left and right front corners of the switch cover (1) until it disengages from the

Display assemblyDescription Spare part number12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, fingerprintreader, microphones

5. Remove the two Phillips PM2.5×6.0 screws (3) that secure the display assembly to thecomputer.6. Remove the wireless antenna cables (1) from the rou

12. Disconnect the display panel cable (3) from the system board.NOTE: As you remove the display assembly, be sure that the display cables and wireles

Top coverDescription Spare part numberTop cover (includes TouchPad and TouchPad cable, caps lock light board and cable, and topcover bumper pads)50682

5. Release the ZIF connector (2) to which the TouchPad cable is connected and disconnect theTouchPad cable (3).6. Remove the two Phillips PM2.0×4.0 sc

Power switch assemblyDescription Spare part numberPower switch assembly (includes power switch board cable and actuator switch) 506828-001Before remov

3. Remove the display release hook assembly (3).NOTE: The display release hook assemblies are included with the base enclosurespare part kit.4. Discon

Bluetooth moduleDescription Spare part numberBluetooth module 483113-001Bluetooth module cable 487697-001Before removing the Bluetooth module, follow

3. Remove the Bluetooth module (3).Reverse this procedure to install the Bluetooth module.System boardDescription Spare part numberSystem board (inclu

12.1-inch, WXGA BrightView display specifications ... 77Hard drive specificati

4. Remove the battery (see Battery on page 38).5. Remove the following components:a. Hard drive (see Hard drive on page 40)b. Memory module compartmen

3. Release the ZIF connector (1) to which the audio/infrared board cable is connected anddisconnect the audio/infrared board cable (2) from the system

Pen holder and pen eject assemblyDescription Spare part numberPen holder and pen eject assembly 506826-001Before removing the pen holder and pen eject

4. Remove the pen holder (4).Reverse this procedure to install the pen holder and pen eject assembly.Audio/infrared boardDescription Spare part number

i. System board (see System board on page 61)j. Pen holder (see Pen holder and pen eject assembly on page 64)Remove the audio/infrared board:1. Remove

Fan/heat sink assemblyDescription Spare part numberFan/heat sink assembly (includes thermal material) 487925-001NOTE: To properly ventilate the comput

3. Remove the fan/heat sink assembly (3).NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sinkassembly and syste

ProcessorNOTE: The processor spare part kit includes replacement thermal material.Desription Spare part numberAMD Turion 64 Mobile Technology Dual-Cor

4. Remove the battery (see Battery on page 38).5. Remove the following components:a. Hard drive (see Hard drive on page 40)b. Memory module compartmen

5 Setup UtilityWARNING! Only authorized technicians trained by HP should repair this equipment. Alltroubleshooting and repair procedures are detailed

10 Power cord set requirements ... 103

Changing the language of the Setup UtilityThe following procedure explains how to change the language of the Setup Utility. If the Setup Utilityis not

Restoring default settings in the Setup UtilityThe following procedure explains how to restore the Setup Utility default settings. If the Setup Utilit

Closing the Setup UtilityYou can close the Setup Utility with or without saving changes.●To close the Setup Utility and save your changes from the cur

System Configuration menuSelect To do thisLanguage Support Change the Setup Utility language.Enhanced SATA support (select models only) Enable/disable

6 SpecificationsComputer specifications Metric U.S.DimensionsHeight (front to back) 3.1 to 3.9 cm 1.22 to 1.54 inWidth 30.6 cm 12.05 inDepth 22.4 cm 8

Metric U.S.Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rateNOTE: Applicable product safety standards specify thermal limits

Hard drive specifications 500-GB* 320-GB* 160-GB*DimensionsHeight 9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mmWeight 102 g 102 g 102 gInterface type AT

DVD±RW and CD-RW SuperMulti Double-Layer ComboDrive specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,CD-ROM, CD-ROM XA, MIXED MODEC

System DMA specificationsHardware DMA System functionDMA0 Not applicableDMA1* Not applicableDMA2* Not applicableDMA3 Not applicableDMA4 Direct memory

System interrupt specificationsHardware IRQ System functionIRQ0 System timerIRQ1 Standard 101-/102-Key or Microsoft Natural KeyboardIRQ2 CascadedIRQ3

1 Product descriptionCategory DescriptionProduct Name HP TouchSmart tx2 Notebook PC AMD Turion™ 64 Mobile Technology Ultra Dual-Core ZM-87 processor,

System I/O address specificationsI/O address (hex) System function (shipping configuration)000 - 00F DMA controller no. 1010 - 01F Unused020 - 021 Int

I/O address (hex) System function (shipping configuration)220 - 22F Entertainment audio230 - 26D Unused26E - 26 Unused278 - 27F Unused280 - 2AB Unused

System memory map specificationsSize Memory address System function640 KB 00000000-0009FFFF Base memory128 KB 000A0000-000BFFFF Video memory48 KB 000C

7 Screw listingThis section provides specification and reference information for the screws and screw locks used inthe computer. All screws and screw

Phillips PM2.0×7.0 screwColor Quantity Length Thread Head widthBlack 9 7.0 mm 2.0 mm 4.5 mmWhere used: 4 screws that secure the switch cover to the co

Phillips PM2.0×4.0 screwColor Quantity Length Thread Head widthSilver 10 4.0 mm 2.0 mm 4.5 mmWhere used: 2 screws that secure the top cover to the com

Where used: 2 screws that secure the audio/infrared board to the base enclosureWhere used: 4 screws that secure the fan/heat sink assembly to the syst

Phillips PM2.0×5.0 captive screwColor Quantity Length Thread Head widthBlack 6 5.0 mm 2.0 mm 4.5 mmWhere used:(1) Two captive screws (secured with C-c

Black Phillips PM2.0×3.0 screwColor Quantity Length Thread Head widthBlack 5 3.0 mm 2.0 mm 4.5 mmWhere used: 2 screws that secure the WLAN module to t

Phillips PM2.0×11.0 screwColor Quantity Length Thread Head widthBlack 4 11.0 mm 2.0 mm 4.5 mmWhere used: 4 screws that secure the keyboard to the comp