HP au-Series Guía de usuario

CM6040 MFP CM6040f MFPCM6030 MFP CM6030f MFPHP Color LaserJet CM6030 and CM6040 MFP Series User Guide

Printing color samples ... 149PANTONE® color matchin

USB connectionThis product supports one USB 2.0 device connection. The USB port is located on the back of theproduct. You must use an A-to-B type USB

Network connectionAll product models include an embedded HP Jetdirect print server, which supports connection to anetwork using the local area network

86 Chapter 5 Connect the product ENWW

6 Network configuration●Benefits of a network connection●Supported network protocols●Configuring network settings●Network utilitiesENWW 87

Benefits of a network connectionConnecting the product to a network provides a number of benefits:●All network users can share the same product.●You c

Supported network protocolsThe product supports the TCP/IP network protocol, the most widely used and accepted networkingprotocol. Many networking ser

Configuring network settingsYou might need to configure certain network parameters on the product. You can configure theseparameters from the installa

When turned on, a new product that is unable to retrieve a valid IP address from the networkautomatically assigns itself a default IP address. The IP

Configure TCP/IPv4 parametersIf your network doesn't provide automatic IP addressing through DHCP, BOOTP, RARP, or anothermethod, you might need

6. Touch IPV4 Settings.7. Touch Config Method.8. Touch Manual.9. Touch Save.10. Touch Manual Settings.11. Touch Subnet Mask.12. Touch the Subnet Mask

13 FaxAnalog fax ...

Network utilitiesThe product can be used with several utilities that make it easy to monitor and manage the product ona network.●HP Web Jetadmin: See

7 Paper and print media●Understand paper and print media use●Supported paper and print media sizes●Supported paper types●Special paper or print media

Understand paper and print media useThis product supports a variety of paper and other print media in accordance with the guidelines in thisuser guide

Supported paper and print media sizesNOTE: To obtain best print results, select the appropriate paper size and type in your print driver beforeprintin

Size Dimensions Tray 1 Trays 2, 3, 4, 5Envelope #10 105 x 241 mm (4.13 x 9.49 in) Envelope DL 110 x 220 mm (4.33 x 8.66 in) Envelope C5 162 x 229 mm

Size Dimensions Stacking2Angledstaple (left-angled)Angledstaple (right-angled)Two staples(top or side)Folding Saddle stitch12 x 18 305 x 457 mm(12 x 1

Supported paper typesTable 7-4 Tray 1 paper informationType Specifications Quantity Driver settings Paper orientationPaper and cardstock,standard siz

Type Specifications Quantity Settings Paper orientationPhoto media60 g/m2 (16 lb) bond to220 g/m2 (58 lb) bondMaximum stack height:54 mm (2.1 in)Light

Special paper or print media guidelinesThis product supports printing on special media. Use the following guidelines to obtain satisfactoryresults. Wh

Load paper and print mediaYou can load different media in the trays and then request media by type or size by using the controlpanel.Load Tray 1CAUTIO

Install memory ... 201Install DDR memory

Print envelopesIf your software does not automatically format an envelope, specify Landscape for page orientation inyour software program or printer d

2. Adjust the paper width guide by squeezing the adjustment latch and sliding the guide to the sizeof the paper being used.3. Adjust the paper length

4. Load paper into the tray face up. Check the paper to verify the guides lightly touch the stack, butdo not bend it.NOTE: To prevent jams, do not ove

●SRA3 (Trays 3, 4, or 5 only)●B5 (ISO)CAUTION: Do not print envelopes or unsupported sizes of paper from the 500-sheet trays. Print onthese types of p

Load large size paper into Tray 3, 4, or 5Use the following instructions if you are loading 11x17, RA3, SRA3, or 12 x 18-sized paper into Tray 3,4, or

For more information regarding this subject see the Quick Reference Job Aids on the User CD that camewith the product, or visit www.hp.com/support/clj

●Stapling: The optional stapler/stacker or booklet maker output accessory must be attached in orderto staple print or copy jobs. The staple location c

Paper type andtrayImage orientation Duplex mode Staple locationoptionsHow to load forlong-edge feedHow to load forshort-edge feedLetterhead or Pre-pri

Table 7-7 Load letterhead, pre-printed, or pre-punched paper — Image Rotation = Right to leftPaper type andtrayImage orientation Duplex mode Staple l

NOTE: For more information regarding this subject see the Job Aids on the User CD that came withthe product, or visit www.hp.com/support/cljcm6030mfp/

AREA 8: Clear jams in the optional finishing devices ... 248Clear jams in the output-accessory bridge ...

Configure traysThe product automatically prompts you to configure a tray for type and size in the following situations:●When you load paper into the t

The HP Color LaserJet CM6030 and CM6040 MFP Series can automatically classify many paper typesinto one of the following categories:●Plain●Transparency

Type and SizePrinting by Type or Size means that you want the product to pull from the tray that is loaded with thecorrect type and size of media. Sel

Choose an output locationStandard output binsThe product has an ADF output bin and the standard output bin for printed pages. 211 Standard output bin2

3-bin stapler/stacker featuresTable 7-8 3-bin stapler/stacker featuresJob offset Each copy of a job is shifted to one side in the output bin in order

2 Front door3 Stapler unit4 Top cover5 Connection cableFigure 7-2 Booklet-maker finisher accessory67532141 Booklet bin guide2 Booklet output bin3 Sta

Create a booklet from the print driver1. On the File menu of your software program, click Print.2. Select HP Color LaserJet CM6030 or CM6040 MFP.3. Cl

Configure the accessory operation modeSelect the operating mode at the control panelYou can set the operating mode for the stapler/stacker or the book

4. Select the HP product, and then click Show Info on the Printers menu.5. Select the Installable Options panel.6. In the Accessory Output Bins list,

8 Use product features●Economy settings●Use the stapler●Job storage features for print jobs●Print photos or marketing material●Print weatherproof maps

Solve common Macintosh problems ... 276Appendix A Suppli

Economy settingsSleep and wakeSet the sleep delayUse the sleep-delay feature to select the time interval the product remains inactive before entering

7. Touch the appropriate options to set the correct hour, minute, and AM/PM setting.8. If you want the product to enter sleep mode at the same time ea

Use the staplerThe automatic stapler is only available with the optional HP 3-bin Stapler/Stacker (CC517A) or HPbooklet Maker/Finisher Accessory (CC51

A4LTRA4LTRA4LTRA4 R, LTR R A4 R, LTR RLGL, B4 LGL, B4A3, 11x17A3, 11x17 B4A3, 11x17If the correct paper size or orientation is not used, the print job

Staple print jobsNOTE: For staple job capacity see 3-bin stapler/stacker features on page 118Select the stapler at the control panel for printed jobs1

Job storage features for print jobsYou can save a print job to the product hard disk without printing it. You can then print the job at anytime at the

Print the remaining copies of a proof and hold jobAt the device control panel, use the following procedure to print the remaining copies of a job held

Use the personal job featureUse the personal job feature to specify that a job is not printed until you release it. Your job will be storedon the prod

Use the QuickCopy featureThe QuickCopy feature prints the requested number of copies of a job and stores a copy on the devicehard disk. Additional cop

Use the stored job feature for copy jobsYou also can create a stored copy job at the control panel that can be printed at a later time.Create a stored

Power consumption ... 303Toner consumption ...

5. Touch Delete.6. Touch Yes.If the file has lock symbol next to it, the job requires a PIN to delete it. See Use the personal job featureon page 131

Print photos or marketing materialYou can use the HP Color LaserJet CM6030 or HP Color LaserJet CM6040 to print high-quality colorphotos, marketing an

4. When the paper size prompt appears, touch the correct size, and then touch Save.5. When the paper type prompt appears, touch the correct type. See

Print weatherproof maps and outdoor signsYou can use the HP Color LaserJet CM6030 or HP Color LaserJet CM6040 to print durable, waterproofmaps, signs,

Set the duplex alignmentFor duplexed documents such as brochures, set the registration for the tray before printing to ensurethe pages align.1. From t

9Print tasks●Cancel a print job●Use features in the Windows printer driverENWW 139

Cancel a print jobYou can stop a print request by using the control panel or by using the software program. For instructionsabout how to stop a print

Use features in the Windows printer driverOpen the printer driverHow do I Steps to performOpen the printer driver On the File menu in the software pro

Set document effectsTo perform the following tasks, open the printer driver and click the Effects tab.How do I Steps to performScale a page to fit on

How do I Steps to performPrint one copy for proof before printing all the copies In the Job Storage Mode area, click Proof and Hold. Theproduct prints

xiv ENWW

How do I Steps to performObtain support information for the product and order suppliesonlineIn the Internet Services drop-down list, select a supporto

10 Use color●Manage color●Match colors●Advanced color useENWW 145

Manage colorSetting color options to Automatic typically produces the best possible print quality for the most commonprinting requirements. However, f

NOTE: Some software programs convert text or graphics to bitmap images. In these cases, settingthe color options for photographs also affects how text

Five values are available for the RGB Color setting:●Select Default (sRGB) for most printing needs. This setting instructs the product to interpret RG

Match colorsThe process of matching product output color to your computer screen is quite complex because printersand computer monitors use different

vary depending on paper type and the software program used. For more details on how to use the colorsamples, go to www.hp.com/go/cljcm6030mfp_software

Advanced color useHP ImageREt 4800HP ImageREt 4800 print technology is a system of innovative technologies developed exclusively byHP to deliver super

should be adapted to the HP Color LaserJet CM6030 or HP Color LaserJet CM6040. Select theappropriate color input profile from the printer driver.●Defa

11 Copy●Use the Copy screen●Set the default copy options●Copy from the scanner glass●Copy from the document feeder●Adjust the copy settings●Copy two-s

1 Product basics●Product comparison●Product features●Quick Reference Job Aids●Product walkaroundENWW 1

Use the Copy screenFrom the Home screen, touch Copy to view the Copy screen. Only the first six copy features areimmediately visible. In order to view

Adjust the copy settingsThe product offers several features so you can optimize copied output. These features are all availableon the Copy screen.The

Copy two-sided documentsTwo-sided documents can be copied manually or automatically.Copying two-sided documents manuallyCopies resulting from this pro

4. Touch 2-sided original, 2-sided output.5. Touch OK.6. Touch Start Copy.Make one-sided copies from two-sided documents1. Load the documents to be co

Copy mixed-size originalsYou can copy original documents that are printed on different sizes of paper as long as the sheets ofpaper have one common di

Change the copy-collation settingYou can set the device to automatically collate multiple copies into sets. For example, if you are makingtwo copies o

Copy photos and booksCopy a photo NOTE: Photos should be copied from the flatbed scanner, not from the document feeder.1. Lift the lid and place the p

Combine copy jobs by using Job BuildUse this feature to combine several sets of original documents into one copy job. Also use this featureto copy an

Cancel a copy job1. Touch the Stop button on the control panel and then touch the job from the list.2. Touch Cancel Job and then touch OK.NOTE: If you

12 Scan and send to e-mail●Configure e-mail settings●Use the Send E-mail screen●Perform basic e-mail functions●Use the address book●Change e-mail sett

Product comparisonTable 1-1 Product modelsModel FeaturesHP Color LaserJet CM6040 MFP●100-sheet multipurpose input tray (Tray 1)●40 pages per minute (

Configure e-mail settingsThe product offers color-scanning and digital-sending capabilities. By using the control panel, you canscan black-and-white o

Configure the SMTP gateway address1. From the Home screen, touch Administration.2. Touch Initial Setup.3. Touch E-mail Setup, and then touch SMTP Gate

Use the Send E-mail screenUse the touchscreen to navigate through the options on the Send E-mail screen.1 Send E-mail button Touching this button scan

Perform basic e-mail functionsThe product e-mail feature offers the following benefits:●Sends documents to multiple e-mail addresses, saving time and

Use the auto-complete functionWhen you type characters into the To:, CC:, or From: fields on the Send E-mail screen, the auto-complete function is act

Use the local address bookUse the local address book to store frequently-used e-mail addresses. The local address book can beshared between devices th

Change e-mail settings for the current jobUse the More Options button to change the following e-mail settings for the current print job:Button Descrip

Scan to a folderIf the system administrator has made the feature available, the device can scan a file and send it to afolder on the network. Supporte

Scan to a workflow destinationNOTE: This device feature is provided by the optional Digital Sending Software.If the system administrator has enabled t

13 Fax●Analog fax●Digital faxENWW 173

Model Features●Automatic document feeder (ADF) that holds up to50 pages●HP Jetdirect embedded print server for connecting to a10/100Base-TX network●51

Analog faxWhen the analog fax accessory is installed, the product can function as a standalone fax machine.The HP Color LaserJet CM6030f MFP or HP Col

problems with the fax accessory, see the HP LaserJet Analog Fax Accessory 300 User Guide. Thisguide is provided with the fax accessory, and it is also

Digital faxDigital faxing is available when you install the optional HP Digital Sending Software. For informationabout ordering this software, go to w

14 Manage and maintain the product●Information pages●HP Easy Printer Care●Embedded Web server●Use HP Web Jetadmin software●Security features●Set the r

Information pagesInformation pages provide details about the device and its current configuration. The following tableprovides the instructions for pr

Page description How to print the page from the product control panel4. Touch Color Usage Job Log5. Touch PrintFile directoryContains information for

HP Easy Printer CareOpen the HP Easy Printer Care softwareUse one of the following methods to open the HP Easy Printer Care software:●On the Start men

Section OptionsSupport tabProvides links to support information●Device Status section: This section shows product-identification informationand the pr

Section OptionsNOTE: This item is available only forHP color products that support ColorAccess Control.NOTE: This item is available from theOverview a

Embedded Web serverUse the embedded Web server to view product and network status and to manage printing functionsfrom your computer instead of from t

Product featuresTable 1-2 FeaturesSpeed and throughput●Print up to 40 ppm (HP Color LaserJet CM6040) or 30 ppm (HP Color LaserJet CM6030)on letter-si

Embedded Web server sectionsTab or section OptionsInformation tabProvides device, status, andconfiguration information●Device Status: Shows the device

Tab or section OptionsNOTE: The Settings tab can be password-protected. If this device is on a network,always consult with the system administrator be

Tab or section OptionsNetworking tabProvides the ability to changenetwork settings from yourcomputerNetwork administrators can use this tab to control

Use HP Web Jetadmin softwareHP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, andtroubleshooting network-connected

Security featuresSecure the embedded Web serverAssign a password for access to the embedded Web server so that unauthorized users cannot changethe pro

NOTE: The IP address for the product can be found on the Configuration page.If you typed an incorrect IP address, you will receive an error message. O

Changing the Secure Disk Erase mode does not overwrite previous data on the disk, nor does itimmediately perform a full-disk sanitization. Changing th

Set the real-time clockUse the real-time clock feature to set the date and time settings. The date and time information isattached to stored print, fa

5. Touch the appropriate options to set the correct hour, minute, and AM/PM setting.6. Touch Save.192 Chapter 14 Manage and maintain the product ENW

Manage suppliesUse genuine HP print cartridges for the best printing results.Print-cartridge storageDo not remove the print cartridge from its package

Paper-handling●Input◦Tray 1 (multipurpose tray): A multipurpose tray for paper, transparencies, labels,envelopes and other paper types. See Supported

Replace suppliesWhen you use genuine HP supplies, the product automatically notifies you when supplies are nearlydepleted. The notification to order s

CAUTION: Hewlett-Packard recommends the use of genuine HP products in this product. Use of non-HP products may cause problems requiring service that i

Replace print cartridges1. Grasp the grips on the sides of the front door and pull down to open.2. Grasp the handle of the used print cartridge and pu

5. Remove the new print cartridge from its protective bag.NOTE: Store the protective bag in a secure place for future use.6. Hold both sides of the ca

9. Grasp the grips on the sides of the front door and lift up to close.To recycle the used print cartridge, follow the instructions included with the

Replace image drums1. Grasp the grips on the sides of the front door and pull down to open.2. With one hand, lift and slowly pull the used image drum

5. Remove the new image drum from its protective bag.NOTE: Store protective bag in a secure place for future use.NOTE: Do not shake the image drum.CAU

To recycle the used image drum, follow the instructions included with the new image drum.Install memoryYou can install more memory for the product.CAU

3. Locate the black formatter pressure release tabs on the formatter board in the rear of the product.4. Gently press the black tabs toward each other

6. To replace a DIMM that is currently installed, spread the latches apart on each side of the DIMMslot, lift the DIMM up at an angle, and pull it out

Environmental features●Sleep setting saves energy.●High content of recyclable components and materials.Security features●Secure Disk Erase●Security lo

10. Align the formatter board in the tracks at the bottom of the slot, and then slide the board back intothe product.CAUTION: To prevent damage to the

Install an HP Jetdirect or EIO print server card or EIO hard diskThe HP Color LaserJet CM6030 and CM6040 MFP Series are equipped with an embedded prin

3. Locate an open EIO slot. Loosen and remove the two retaining screws holding the cover for theEIO slot, and then remove the cover. You will not need

6. Reconnect the power cable and remaining interface cables, and turn the product on.7. Print a configuration page. In addition to a product configura

2. Push up to on the staple cartridge to remove it from the booklet maker or stapler/stacker.3. Insert the replacement staple cartridge unit into the

Replace saddle stitch staple cartridges in the booklet maker1. Open the front door of the booklet maker.2. Grasp the blue handle and pull the staple c

5. Unpack the new cartridges and remove the plastic packing lock from each one.6. Hold the new cartridges so that the arrows on the cartridges align w

9. Close the front door of the booklet maker.ENWW Replace supplies 211

Clean the productTo maintain print quality, clean the product thoroughly every time you replace the print cartridge andwhenever print-quality problems

Clean the ADF delivery system1. Open the scanner lid.2. Locate the white, vinyl ADF backing.3. Clean the ADF backing by wiping them with a clean, damp

Quick Reference Job AidsQuick Reference Job Aids provide additional step-by-step procedures for using this product. Access theQuick Reference Job Aids

Clean the ADF rollersYou should clean the rollers in the ADF if you are experiencing misfeeds or if your originals show marksas they exit the ADF.CAUT

6. Close the ADF cover.ENWW Clean the product 215

ADF maintenance kitAfter feeding 60,000 pages through the ADF, a Replace Document Feeder Kit message appears onthe control-panel display. This message

Calibrate the scannerCalibrate the scanner to compensate for offsets in the scanner imaging system (carriage head) for ADFand flatbed scans. Because o

Upgrade the firmwareThe product has remote firmware update (RFU) capability. Use the information in this section to upgradethe product firmware.Determ

ftp://<ADDRESS>, where <ADDRESS> is the address of the product. For example, if the TCP/IP address is192.168.0.90, typeftp://192.168.0.90.

Use HP Web Jetadmin to upgrade the firmwareThis procedure requires that you install HP Web Jetadmin Version 7.0 or later on your computer. SeeUse HP W

Use the HP Jetdirect firmwareThe HP Jetdirect network interface in the product has firmware that can be upgraded separately fromthe product firmware.

222 Chapter 14 Manage and maintain the product ENWW

15 Solve problems●Solving general problems●Control-panel message types●Control-panel messages●Jams●Paper-handling problems●Understand lights on the fo

Product walkaroundFront viewHP Color LaserJet CM6030 and CM6040 MFP Series95671 2 483101 Control panel2 Automatic Document Feeder (ADF) top cover3 ADF

Solving general problemsIf the product is not responding properly, complete the steps in the following checklist, in order. If theproduct does not pas

Mac OS X: Open Print Center, (or Printer Setup Utility for Mac OS X v. 10.3), and double-clickthe line for the HP Color LaserJet CM6030 or HP Color La

Control-panel message typesFour types of control-panel messages can indicate the status of or problems with the device.Message type DescriptionStatus

Control-panel messagesThe product provides robust control panel messaging. When a message appears on the control panel,follow the on-screen instructio

JamsCommon causes of jamsThe product is jammed.CauseSolutionThe paper does not meet specifications. Use only paper that meets HP specifications. See S

Jam locationsUse this illustration to identify locations of jams. In addition, this product provides instructions on thecontrol panel to direct you to

WARNING! To avoid electrical shock, remove any necklaces, bracelets, or other metal items beforereaching into the inside of the product.Type of jam Pr

2. Open the right door.3. If paper has jammed as it enters the output bin, gently pull the paper to remove it.4. Close the right door.ENWW Jams 231

AREA 2: Clear jams in the fuserWARNING! The fuser can be hot while the product is in use. Wait for the fuser to cool before handlingit.1. Open the rig

4. Close the transfer-access panel.5. Open the fuser jam access door above the fuser and remove any paper that is visible. Then closethe fuser jam acc

Back view1 Interface ports and formatter2 Lock lever for additional input binsENWW Product walkaround 9

b. Rotate the fuser-release levers down to open them.c. Grasp the fuser handles and pull straight out to remove the fuser.CAUTION: The fuser weighs 5

e. Close both fuser jam-access doors and align the fuser with the arrows on the product. Pushthe fuser completely into the printer.f. Rotate the fuser

7. Close the right door.Clear jams in the duplex area1. Check for jammed paper inside the product. Open the right door.236 Chapter 15 Solve problems

2. If paper is jammed below the duplexing unit, gently pull the paper downward to remove it.3. If paper is jammed inside the right door, gently pull t

4. Lift the paper-feed cover on the inside of the right door. If jammed paper is present, gently pull thepaper straight out to remove it.125. Lift the

7. Close the transfer-access panel.8. Close the right door.AREA 5: Clear jams in Tray 2 and the internal paper path1. Open the right door.ENWW Jams 23

2. Lift the green handle on the transfer-access panel and open the panel.123. Gently pull the paper out of the paper path.4. Close the transfer-access

5. Open Tray 2 and make sure that the paper is stacked correctly.6. Pull the tray completely out of the product by pulling and lifting it up slightly.

9. Close the tray.10. Close the right door.AREA 6: Clear jams in Tray 1NOTE: Even if jammed paper is visible in Tray 1, clear the jam from the inside

1. Open the right door.NOTE: When clearing jams of long paper (11 x 17, 12 x 18, and A3), it may be necessary to cutor tear the jammed paper before op

Interface portsThe product has five ports for connecting to a computer or a network. The ports are at the left, rearcorner of the product.12345671 For

3. If paper has entered the internal paper path, lift the green handle on the transfer-access panel andopen the panel.124. Gently pull the paper out o

6. Close the right door.AREA 7: Clear jams in optional Trays 3, 4, and 51. Open the right door.2. If paper is visible in the paper-input area, gently

3. Close the right door.4. Open the lower right door.5. Gently pull the jammed paper to remove it.246 Chapter 15 Solve problems ENWW

6. Open the tray that is indicated in the control-panel message, and make sure that the paper isstacked correctly.7. Close the tray.8. Close the lower

AREA 8: Clear jams in the optional finishing devicesClear jams in the output-accessory bridge1. Lift the latch on the top cover of the output-accessor

Clear jams in the sorter area1. Lift the latch on the top cover of the finishing device, and open the top cover.NOTE: Opening the top cover releases p

3. Close the top cover of the finishing device.4. Lift the swing guide panel in the output bin. If you can see any jammed paper, gently pull it out.Cl

3. Push the upper delivery guide to the right, and remove any jammed paper.124. Push the lower delivery guide to the right, and remove any jammed pape

7. Close the front door of the booklet maker.AREA 9: Clear jams in the ADF1. Open the ADF cover.2. Remove any jammed media.3. Close the ADF cover.252

Clear staple jamsClear staple jams in the main staplerThe HP 3-bin Stapler/Stacker and the HP Booklet maker/Finisher Accessory each have a main staple

Model name Model numberHP Color LaserJet CM6030 MFP CE664AHP Color LaserJet CM6030f MFP CE665AHP Color LaserJet CM6040 MFP Q3938AHP Color LaserJet CM6

5. Close the lever at the back of the staple cartridge. Be sure that it snaps into place.6. Reinsert the staple cartridge into the finishing device, a

2. Push the upper delivery guide to the right, and remove any jammed paper.123. Grasp the blue handle for the stapler carriage and pull it straight ou

5. Check each staple cartridge for jammed staples.a. On each staple cartridge, press down on the green plastic tabs while lifting the jam clearancepla

7. Push the staple carriage back into the booklet maker.8. Close the front door of the booklet maker.Jam recoveryThis product provides jam recovery, a

Paper-handling problemsUse only paper that meets the specifications outlined in the HP LaserJet Printer Family Print MediaGuide. This guide is availab

Product pulls from incorrect trayCauseSolutionThe paper size is not configured correctly for the input tray. Print a configuration page or use the con

Paper does not feed from Tray 2, 3, 4, or 5CauseSolutionthe printer driver has been configured to recognize the optionaltrays.An optional tray is inco

Envelopes jam or will not feed in the productEnvelopes jam or will not feed in the productCauseSolutionEnvelopes are loaded in an unsupported tray. On

Product will not duplex or duplexes incorrectlyProduct will not duplex (print 2-sided jobs) or duplexes incorrectlyCauseSolutionYou are trying to dupl

Understand lights on the formatterThree LEDs on the formatter indicate that the product is functioning correctly.121 Heartbeat LED2 HP Jetdirect LEDs

12 Chapter 1 Product basics ENWW

Correct print quality and copy quality problemsThe following procedures help you define print quality problems and what to do to correct them. Oftenpr

(0)(40mm)(36mm)(50mm)(71mm) (94mm)(144mm)(148mm)(82mm)36 mm Developer roller in an image drum.The print quality defect will be in one of the four imag

144 mm Pressure roller in the fuser (fuser kit).148 mm Fusing roller in the fuser (fuser kit).To identify if the image drum is the problem, insert an

Specify the correct paper typeWhen you send a print job to the product, specify the type of paper you are using.1. On the File menu in the software pr

5. Touch Print.6. Find the most recent event in the log.●If the event is a 54.OE.01 Media Sensor event, you need to replace the registration secondtra

3. Lift the green handle on the transfer-access panel and open the panel.124. Clean the media sensor with the cleaning brush.5. Close the transfer acc

6. Close the right door.Use manual print modesTry the following manual print modes to see if they solve the image quality problems. These options canb

performed after each job that is printed from Tray 1. Using Alternate mode increase wear on all theprint cartridges.●Tracking Control: This setting sh

Performance problemsProblem Cause SolutionPages print but are totally blank. The sealing tape might still be in the printcartridges.Verify that the se

Solve fax problemsFor help solving fax problems, go to www.hp.com/go/mfpfaxaccessory300.You can also refer to the Analog Fax Accessory 300 Fax Guide a

2 Control panel●Use the control panel●Navigate the Administration menu●Information menu●Default Job Options menu●Time/Scheduling menu●Management menu●

Solve network connectivity problemsIf the product is having problems communicating with the network, use the information in this section toresolve the

Verify communication over the networkIf the HP Jetdirect configuration page shows an IP address for the product, use this procedure to verifythat you

Solve common Macintosh problemsThis section lists problems that can occur when using Mac OS X.Table 15-1 Problems with Mac OS XThe printer driver is

The printer driver does not automatically set up your selected product in the Print Center or Printer Setup Utility.CauseSolution, where <lang>

When connected with a USB cable, the product does not appear in the Print Center or Printer Setup Utility after the driver is selected.CauseSolutionTh

A Supplies and accessories●Order parts, accessories, and supplies●Part numbersENWW 279

Order parts, accessories, and suppliesSeveral methods are available for ordering parts, supplies, and accessories.●Order directly from HP●Order throug

Part numbersOrdering information and availability might change during the life of the product.AccessoriesItem Description Part numberHP 3-bin Stapler/

Item Description Part numberImage fuser kit 220 volt CB458ARoller kit CB459ATransfer kit CB463AADF roller kit CE487AMemoryItem Description Part

B Service and support●Hewlett-Packard limited warranty statement●Print cartridge limited warranty statement●Color LaserJet Fuser Kit, Transfer Kit, an

HP Color LaserJet CM6030 and CM6040 MFPSeriesUser Guide

Use the control panelThe control panel has a VGA touchscreen that provides access to all device functions. Use the buttonsand numeric keypad to contro

Hewlett-Packard limited warranty statementHP PRODUCT DURATION OF LIMITED WARRANTYHP Color LaserJet CM6030 Series MFP One-year limited warrantyHP Color

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENTLAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TOTHE M

Print cartridge limited warranty statementThis HP product is warranted to be free from defects in materials and workmanship.This warranty does not app

Color LaserJet Fuser Kit, Transfer Kit, and Roller KitLimited Warranty StatementThis HP product is warranted to be free from defects in materials and

Customer self repair warranty serviceHP products are designed with many Customer Self Repair (CSR) parts to minimize repair time andallow for greater

Customer supportGet telephone support, free during your warranty period, foryour country/regionHave the product name, serial number, date of purchase,

Availability of support and serviceAround the world, HP provides a variety of service and support options for purchase. Availability of theseprograms

HP maintenance agreementsHP has several types of maintenance agreements that meet a wide range of support needs.Maintenance agreements are not part of

292 Appendix B Service and support ENWW

C Product specifications●Physical specifications●Electrical specifications●Acoustic specifications●Environmental specificationsENWW 293

Home screenThe home screen provides access to the device features, and it indicates the current status of the device.NOTE: Depending on how the device

Physical specificationsTable C-1 Product dimensionsProduct Height Depth Width Weight1HP Color LaserJet CM6030 MFP 1194 mm (47 in) 635 mm (25 in) 704

Electrical specificationsWARNING! Power requirements are based on the country/region where the product is sold. Do notconvert operating voltages. This

Acoustic specificationsTable C-5 Sound power and pressure level1 (HP Color LaserJet CM6030 and CM6040 MFP Series)Sound power level Declared per ISO 9

Environmental specificationsEnvironmental condition Recommended Allowed Storage/standbyTemperature (product andprint cartridge)17° to 25°C (62.6° to 7

298 Appendix C Product specifications ENWW

D Regulatory informationENWW 299

Compliance with FCC regulationsThis equipment has been tested and found to comply with the limits for a Class A digital device, pursuantto part 15 of

Declaration of ConformityDeclaration of Conformityaccording to ISO/IEC 17050–1 and EN 17050–1Manufacturer's Name: Hewlett-Packard CompanyDoC#: BO

Declaration of ConformityDeclaration of Conformityaccording to ISO/IEC 17050–1 and EN 17050–1Manufacturer's Name: Hewlett-Packard CompanyDoC#: BO

Environmental product stewardship programProtecting the environmentHewlett-Packard Company is committed to providing quality products in an environmen

Buttons on the touchscreenThe status line on the touchscreen provides information about the status of the device. Various buttonscan appear in this ar

Return and recycling instructionsUnited States and Puerto RicoThe enclosed label in the HP LaserJet toner cartridge box is for the return and recyclin

Type Carbon monofluoride lithium batteryWeight 0.8 gramsLocation Formatter boardUser removable NoThis product contains mercury in the fluorescent lamp

For more informationTo obtain information about these environmental topics:●Product environmental profile sheet for this and many related HP products●

Certificate of volatilityThis is a statement regarding the volatility of customer data stored in memory. It also outlines how toerase secure data from

Safety statementsLaser safetyThe Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration hasimplemented regulations

EMI statement (Taiwan)General telecom statementThe HP Color LaserJet CM6030f MFP and CM6040f MFP models have the HP LaserJet Analog FaxAccessory 300 a

Substances Table (China)310 Appendix D Regulatory information ENWW

IndexSymbols/Numerics3-bin mailboxcapacity 5selecting 117specifications, physical 2933-bin stapler/stackerfeatures 117500-sheet traysmodels including

fuser 267glass 212outside of product 212touchscreen 212clean page, printing 267clockset 191collating copies 159coloradjusting 146advanced use 151CMYK

DLC/LLC settings 33document feedercopying two-sideddocuments 156document feeder kit,replacing 216double-sided copying 156double-sided printingMacintos

Navigate the Administration menuFrom the Home screen, touch Administration to open the menu structure. You might need to scroll tothe bottom of the Ho

heartbeat LED 263held jobs 129Help button, control paneltouchscreen 16help, control panel 16Home button, control paneltouchscreen 16Home screen, contr

removing software 74resize documents 77software 75software components 94staple options 79support 289supported operatingsystems 74USB card,troubleshoot

pagesblank 272not printing 272printing slowly 272pages per minute 4pages per sheetWindows 142papercovers, using differentpaper 141custom size, selecti

recyclingHP printing supplies returns andenvironmental program 304red eye, removing 141regulatory statementsDeclaration ofConformity 301, 302environm

features 4operating environment 297physical 293speed dial list, printing 179speed specifications 4standard output bincapacity 5locating 8selecting 117

Macintosh problems 276menu 53network printing 274pages not printing 272pages printing slowly 272paper handling problems 258quality 264repeating defect

320 Index ENWW

© 2008 Hewlett-Packard Development Company, L.P.www.hp.com*Q3938-90967**Q3938-90967*Q3938-90967

Information menuAdministration > InformationUse this menu to print information pages and reports that are stored internally on the device.Table 2-1

Menu item Sub-menu item Sub-menu item Values DescriptionSample Pages/Fonts Demonstration Page Print Printout of a page highlighting the printcapabil

Default Job Options menuAdministration > Default Job OptionsUse this menu to define the default job options for each function. These are used if th

Image adjustmentAdministration > Default Job Options > Image AdjustmentTable 2-3 Image Adjustment menuMenu item Values DescriptionDarkness Sele

Default Copy OptionsAdministration > Default Job Options > Default Copy OptionsTable 2-4 Default Copy Options menuMenu item Sub-menu item Value

Default Fax OptionsAdministration > Default Job Options > Default Fax OptionsTable 2-5 Fax Send menuMenu item Sub-menu item Values DescriptionR

Copyright and License© 2008 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission

Default E-mail OptionsAdministration > Default Job Options > Default E-mail OptionsMenu item Values DescriptionDocument File Type PDF (default)J

Default Send to Folder OptionsAdministration > Default Job Options > Default Send To Folder OptionsMenu item Values DescriptionColor/Black Color

Default Print OptionsAdministration > Default Job Options > Default Print OptionsTable 2-7 Default Print Options menuMenu item Sub-menu item Va

Time/Scheduling menuAdministration > Time/SchedulingUse this menu to set options for setting the time and for setting the device to enter and exit

Menu item Sub-menu item Sub-menu item Values DescriptionSleep Time MondayTuesdayWednesdayThursdayFridaySaturdaySunday Off (default)CustomUse this fea

Management menuAdministration > ManagementUse this menu to set up global device-management options.NOTE: Values shown with "(default)" ar

Menu item Sub-menu item Values DescriptionRestrict Color Use Color printing access Enable Color (default)Color If AllowedDisable ColorThis item allows

Initial Setup menuAdministration > Initial SetupNOTE: Values shown with "(default)" are the factory-default values. Some menu items have

Menu item Sub-menu item Sub-menu item Values and DescriptionLegacy: The address 192.0.0.192 is set, consistentwith older HP Jetdirect devices. DHCP

Menu item Sub-menu item Sub-menu item Values and Description Proxy Server Specifies the proxy server to be used by embeddedapplications in the devi

Table of contents1 Product basicsProduct comparison ...

Menu item Sub-menu item Sub-menu item Values and DescriptionSecurity Print Sec Page Yes (default): Prints a page that contains the currentsecurity s

Menu item Sub-menu item Sub-menu item Values and DescriptionSelect Yes to choose this test, or No to not choose it. Data Path Test This test helps

Menu item Sub-menu item Sub-menu item Values and Description Ping Results Use this item to view the ping test status and resultsusing the control p

Menu item Sub-menu item Sub-menu item Values and Description1000TX Full: 1000 Mbps, full-duplex operation.Print Protocols Use this item to print a

Fax SetupAdministration > Initial Setup > Fax SetupTable 2-12 Fax Setup menuMenu item Sub-menu item Sub-menu item Values DescriptionRequired Se

Menu item Sub-menu item Sub-menu item Values DescriptionFax Send Settings Fax Dial Volume OffLow (default)HighUse this feature to set the volume of

Menu item Sub-menu item Sub-menu item Values Description Redial Interval The range is between1 and 5 minutes. Thefactory default is 5minutes.Use th

E-mail SetupAdministration > Initial Setup > E-mail SetupUse this menu to enable the e-mail feature and to configure basic e-mail settings.NOTE:

Device Behavior menuAdministration > Device BehaviorTable 2-15 Device Behavior menuMenu item Sub-menu item Sub-menu item Values DescriptionLanguag

Menu item Sub-menu item Sub-menu item Values DescriptionTray Behavior Use Requested Tray Exclusively (default)FirstControl how the device handles jo

Device Behavior menu ... 42Print Q

Menu item Sub-menu item Sub-menu item Values Descriptiondefault bin for specific types of jobs such asfaxes or copies (stapler/stacker only). Staples

Menu item Sub-menu item Sub-menu item Values Description–0.5 mm0.0 mm0.5 mm1.0 mm1.5 mm2.0 mm2.5 mm3.0 mm3.5 mm4.0 mm Fold Legal & JISB4 –4.0 m

Menu item Sub-menu item Sub-menu item Values Description–1.0 mm–0.5 mm0.0 mm0.5 mm1.0 mm1.5 mm2.0 mm2.5 mm3.0 mm3.5 mm4.0 mmGeneral CopyBehavior

Menu item Sub-menu item Sub-menu item Values DescriptionGeneral PrintingBehaviorOverride A4/Letter NoYes (default)When this feature is enabled, the

Menu item Sub-menu item Sub-menu item Values Description PCL Form Length Type a valuebetween 5 and 128lines. The factorydefault is 60 lines.PCL is a

Print Quality menuAdministration > Print QualityTable 2-16 Print Quality menuMenu item Sub-menu item Values DescriptionAdjust Color Highlights Cya

Menu item Sub-menu item Values DescriptionAuto Sense Mode Tray 1 sensing Full Sensing (default forTray 1)Expanded Sensing(default for Trays 2-5)Transp

Menu item Sub-menu item Values Description Light Media Auto (default)OnPrevents the fuser from wrapping with light paper. Setthis feature to On if yo

Menu item Sub-menu item Values DescriptionCalibration/Cleaning Process Cleaning Page Process Use this feature to create and process a cleaning pa

Troubleshooting menuAdministration > TroubleshootingNOTE: Many of the menu items under the Troubleshooting menu are for advanced troubleshootingpur

Store jobs ... 80Set the color options ...

Menu item Sub-menu item Sub-menu item Values Descriptioncolor is the source of a problem. In this mode,all consumable-related errors are ignored.Paper

Menu item Sub-menu item Sub-menu item Values DescriptionFinishing Paper PathTestStaples Finishing Options Choose from a list ofavailable options.Test

Menu item Sub-menu item Sub-menu item Values Description Booklet Maker Media Size LetterLegalA4Executive (JIS)8.5 x 13Select the options that you wan

Menu item Sub-menu item Sub-menu item Values DescriptionITB Contact/AlienationTray 2 Pickup MotorTray 2 PickupSolenoidTray 3 Pickup MotorTray 3 Pickup

Menu item Sub-menu item Sub-menu item Values DescriptionADF Read MotorReverseADF DuplexSolenoidADF LED IndicatorControl Panel LEDs Verify that the

Resets menuAdministration > ResetsTable 2-18 Resets menuMenu item Values DescriptionClear Local Address Book Clear Use this feature to clear all a

Service menuAdministration > ServiceThe Service menu is locked and requires a PIN for access. This menu is intended for use by authorizedservice pe

3 Software for Windows●Supported operating systems for Windows●Supported printer drivers for Windows●HP Universal Print Driver (UPD)●Select the correc

Supported operating systems for WindowsThe product supports the following Windows operating systems:●Windows XP (32-bit and 64-bit)●Windows Server 200

Supported printer drivers for Windows●HP PCL 6●HP postscript emulation Universal Print Driver (HP UPD PS)●HP PCL 5 UPD Universal Print Driver (HP UPD

Load large size paper into Tray 3, 4, or 5 ... 108Load letterhead, pre-printed, or pre-punched pap

HP Universal Print Driver (UPD)The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access tovirtually any HP Las

Select the correct printer driver for WindowsPrinter drivers provide access to the product features and allow the computer to communicate with theprod

Priority for print settingsChanges to print settings are prioritized depending on where the changes are made:NOTE: The names of commands and dialog bo

Change printer-driver settings for WindowsChange the settings for all print jobsuntil the software program is closedChange the default settings for al

Remove software for Windows1. Click Start, and then click All Programs.2. Click HP, and then click HP Color LaserJet CM6030 or HP Color LaserJet CM604

Supported utilities for WindowsHP Web JetadminHP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within yourintran

Supported operating systems●Microsoft® Windows 2000●Microsoft Windows XP, Service Pack 2 (Home andProfessional editions)●Microsoft Windows Server 2003

Software for other operating systemsOS SoftwareUNIX For HP-UX and Solaris networks, go to www.hp.com/support/go/jetdirectunix_software toinstall model

72 Chapter 3 Software for Windows ENWW

4 Use the product with Macintosh●Software for Macintosh●Use features in the Macintosh printer driverENWW 73

Create a QuickCopy job ... 132Print additional copies of a QuickCopy jo

Software for MacintoshSupported operating systems for MacintoshThe device supports the following Macintosh operating systems:●Mac OS X V10.2.8, V10.3,

Change the settings for all print jobsuntil the software program is closedChange the default settings for allprint jobsChange the product configuratio

Open the HP Printer Utility in Mac OS X V10.3 and V10.41. Open the Finder, click Applications, click Utilities, and then double-click Printer Setup Ut

Use features in the Macintosh printer driverPrintCreate and use printing presets in MacintoshUse printing presets to save the current printer driver s

Use watermarksA watermark is a notice, such as “Confidential,” that is printed in the background of each page of adocument.1. On the File menu, click

Print on both sides of the page (duplex printing)Use automatic duplex printing1. Insert enough paper into one of the trays to accommodate the print jo

Store jobsYou can store jobs on the product so you can print them at any time. You can share stored jobs withother users, or you can make them private

3. To open the embedded Web server and perform a maintenance task, do the following:a. Select Device Maintenance.b. Select a task from the drop-down l

82 Chapter 4 Use the product with Macintosh ENWW

5 Connect the product●USB connection●Network connectionENWW 83