
Maintenance & Service GuideHP Elite 7500 MicrotowerHP Elite 7300 MicrotowerHP Pro 3300 MicrotowerHP Pro 3305 MicrotowerHP Pro 3300 Small Form Fact
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5. Disconnect the cable from the red/brown system board connector labeled SYS_FAN1 (1), pullthe fan into the chassis until it clears the chassis lip,
Fan Sink AssemblyDescription Spare part numberFan sink for use in models with Intel processors 657402-001Fan sink for use in models with AMD processor
6. Lift the heat sink from the processor and set it on its side to keep from contaminating the workarea with thermal grease.CAUTION: Heat sink retaini
ProcessorModel 7500/7300/3300 uses Intel processors. Model 3305 uses AMD processors.Description Spare part numberIntel Core i7 processors 3770 (3.4 G
Description Spare part numberG860 (3.0 GHz, 3-MB L3 cache, 65W) 665122-001G640 (2.8 GHz, 3-MB L3 cache, 65W) 691935-001G630 (2.7 GHz, 3-MB L3 cache, 6
5. If you are removing an Intel processor, rotate the locking lever to its full open position (1), raiseand rotate the microprocessor retainer to its
6. If you are removing an AMD processor, rotate the locking lever to its full open position (1), andthen carefully lift the processor from the socket
NOTE: After installing a new processor onto the system board, always update the systemROM to ensure that the latest version of the BIOS is being used
Power SupplyDescription Spare part numberPower supply, 300W 656721-001WARNING! Voltage is always present on the system board when the computer is plug
5. Remove the four screws that secure the power supply to the rear chassis.6. Inside of the unit, press the power supply release latch on the chassis
1 Product FeaturesStandard ConfigurationHP Pro 3300 MT HP Pro 3300 SFFHP Elite 7500/7300 MT NOTE: The drive configuration shown above may be differen
System BoardDescription Spare part numberSystem board for use in 3300 models with 65W Intel processors (includes thermal material) 656598-001System bo
8. Remove the eight screws that secure the system board to the chassis.9. Slide the system board toward the front of the chassis, and then lift it up
BatteryThe battery that comes with your computer provides power to the real-time clock and has a lifetime ofabout three years. When replacing the batt
5. To insert the new battery, slide one edge of the replacement battery under the holder’s lip withthe positive side up (2). Push the other edge down
8 Removal and Replacement ProceduresSmall Form Factor (SFF) ChassisAdherence to the procedures and precautions described in this chapter is essential
Access PanelDescription Spare part numberAccess panel 656832-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 104).2. I
4. Slide the access panel toward the back of the computer, and then pull it away from thecomputer.To install the access panel, reverse the removal pro
Front BezelDescription Spare part numberFront bezel 656835-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 104).2. Rem
MemoryDescription Spare part number4-GB, PC3-10600 585157-0012-GB, PC3-10600 635803-0011-GB, PC3-10600 635802-001The computer comes with double data r
Populating DIMM SocketsThere are two DIMM sockets on the system board, with one socket per channel.Populate the DIMM sockets in the following order: D
Serviceability FeaturesThe computers include features that make them easy to upgrade and service. A Torx T-15 or flatblade screwdriver is needed for m
If one channel will have more memory than the other, the larger amount should be assigned toChannel A. For example, if you are populating the sockets
5. Open both latches of the memory module socket (1), and remove the memory module from thesocket (2).NOTE: A memory module can be installed in only o
6. To install a memory module, holding the module by the edges, completely slide it into the slot.Make sure the module is pressed completely into the
Expansion CardDescription Spare part numberGraphics cards nVidia GeForce GT530 2-GB graphics adapter 659354-001nVidia GeForce GT520 1-GB graphics ada
NOTE: Board appearance and color may vary.NOTE: You can install a PCI Express x1, x4, x8, or x16 expansion card in the PCI Express x16expansion slot.I
4. Release the slot cover bracket by removing the screw that secures the bracket, and then liftingthe bracket off the computer.5. Before installing an
b. If you are removing a PCI Express x16 card, pull the retention arm on the back of theexpansion socket away from the card and carefully rock the car
8. To install a new expansion card, hold the card just above the expansion socket on the systemboard then move the card toward the rear of the chassis
10. Connect external cables to the installed card, if needed. Connect internal cables to the systemboard, if needed.11. Reconfigure the computer, if n
Cable ConnectionsSystem board connectors are color-coded to make it easier to find the proper connection.Connector Name Connector Color DescriptionATX
Small Form Factor Components1 External 5.25” drive bay for optical drive 6 Power Supply2 Internal 3.5” hard drive bay 7 USB Scroll Mouse3 Rear I/O inc
DrivesDescription Spare part number16X SATA DVD±RW drive 581600-001DVD-ROM drive 581599-0012 TB, 7200 rpm SATA hard drive 616608-0011.5 TB, 7200 rpm S
Removing DrivesWhen installing drives, follow these guidelines:● The primary Serial ATA (SATA) hard drive must be connected to the dark blue primary S
5. If removing an optical drive, disconnect the cables from the rear of the drive.6. Remove the Torx screw from the cage.7. Return the drive to its no
8. Push the optical drive from behind, and then remove it from the front of the computer.Removing the Hard DriveNOTE: Before you remove the old hard d
5. On the front of the computer, pull and hold the hard drive release latch to unlock the hard drive.6. With the release latch pulled out, lift the re
7. Disconnect the cables from the rear of the hard drive.8. Remove the hard drive from the computer.Drives 125
9. Remove the four guide screws from the hard drive for use in the replacement hard drive.To replace the hard drive, reverse the removal procedures.12
Power SwitchDescription Spare part numberPower switch/LED assembly 656984-001The power switch is attached to the front of the chassis using tabs (no s
5. Disconnect the power switch cable from the front USB assembly cable.6. From the outside, front of the computer, press the tab on the right side of
Front USB AssemblyDescription Spare part numberFront I/O and card reader (6-in-1) 656983-001The front USB assembly is secured to the front of the chas
2 Activating and Customizing theSoftwareNOTE: This chapter provides information for both Windows 7 and Windows 8.Activating and customizing the softwa
5. Remove the cables from the clip on the base pan of the computer.6. From the front of the computer, remove the screw that secures the assembly to th
7. Push the left side of the assembly down slightly (1), and then push the assembly into thecomputer (2).8. Remove the assembly from the computer.To i
Fan AssemblyDescription Spare part numberFan 656834-001The fan assembly is attached to the inside floor of the chassis using two screws. The fan is in
9. if you need to remove the fan from the metal case, remove the four screws that secure the fan tothe case, and remove the fan from the case.To insta
Fan SinkDescription Spare part numberFan sink 657402-001The fan sink is secured atop the processor with four captive Torx screws. A fan cable connects
4. Disconnect the cable from the system board (1), lift the fan sink from atop the processor (2) andset it on its side to keep from contaminating the
ProcessorDescription Spare part numberIntel Core i7 processors 2600S (2.7 GHz, 8-MB L3 cache, 65W) 638419-001Intel Core i5 processors 2500S (2.7 GHz
6. Carefully lift the processor from the socket (3).CAUTION: Do NOT handle the pins in the processor socket. These pins are very fragile andhandling t
NOTE: After installing a new processor onto the system board, always update the system ROM toensure that the latest version of the BIOS is being used
5. From the rear of the computer, remove the four screws that secure the power supply to thecomputer.6. On the inside of the computer, press the tab a
Downloading Windows 7 updatesMicrosoft may release updates to the operating system. To help keep the computer running optimally,HP recommends checking
System BoardDescription Spare part numberSystem board for use in models with 65W processors (includes thermal material) 656598-001System board for use
9. Remove the six screws that secure the system board to the chassis.10. Slide the system board away from the rear of the computer to disengage the po
CAUTION: Before reinstalling the heat sink you must clean the top of the processor and the bottomof the heat sink with an alcohol pad supplied in the
5. To insert the new battery, slide one edge of the replacement battery under the holder’s lip withthe positive side up (2). Push the other edge down
A Troubleshooting Without DiagnosticsThis chapter provides information on how to identify and correct minor problems, such as USBdevices, hard drive,
●Refer to the comprehensive online technical support at http://www.hp.com/support.●Refer to Helpful Hints on page 145 in this guide.To assist you in r
●Wake the computer by pressing any key on the keyboard or pressing the power button. If thesystem remains in suspend mode, shut down the computer by p
Solving General ProblemsYou may be able to easily resolve the general problems described in this section. If a problempersists and you are unable to r
Cursor will not move using the arrow keys on the keypad.Cause SolutionThe Num Lock key is turned on. Press the Num Lock key. The Num Lock light must b
Table A-1 Solving General Problems (continued)Poor performance.Cause SolutionVirus resident on the hard drive. Run virus protection program.Too many
CAUTION: After the activation process has begun, DO NOT TURN OFF THE COMPUTER UNTILTHE PROCESS IS COMPLETE. Turning off the computer during the activa
Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by atwo second pause, and the computer beeps t
Solving Power ProblemsCommon causes and solutions for power problems are listed in the following table.Table A-2 Solving Power ProblemsPower supply s
Power LED flashes Red four times, once every second, followed by a two second pause, and the computer beepsfour times. (Beeps stop after fifth iterati
Solving Hard Drive ProblemsTable A-3 Solving Hard Drive ProblemsHard drive error occurs.Cause SolutionHard disk has bad sectors or has failed. 1. In
Nonsystem disk/NTLDR missing message.Cause SolutionThe system is trying to start from the hard drive but the harddrive may have been damaged.1. Perfor
Computer seems to be locked up.Cause SolutionProgram in use has stopped responding to commands. 1. Use the task manager to close programs that do notr
Solving Media Card Reader ProblemsTable A-4 Solving Media Card Reader ProblemsMedia card will not work in a digital camera after formatting it in Win
Do not know how to remove a media card correctly.Cause SolutionThe computer’s software is used to safely eject the card. In Windows 7, click Start, se
Solving Display ProblemsIf you encounter display problems, see the documentation that came with the monitor and to thecommon causes and solutions list
Blank screen and the power LED flashes Red five times, once every second, followed by a two second pause, andthe computer beeps five times. (Beeps sto
3 Computer Setup (F10) UtilityComputer Setup (F10) UtilitiesUse Computer Setup (F10) Utility to do the following:●Change factory default settings.●Set
Blurry video or requested resolution cannot be set.Cause SolutionIf the graphics controller was upgraded, the correct graphicsdrivers may not be loade
“Out of Range” displays on screen.Cause SolutionVideo resolution and refresh rate are set higher than whatthe monitor supports.Restart the computer an
Fuzzy focus; streaking, ghosting, or shadowing effects; horizontal scrolling lines; faint vertical bars; or unable tocenter the picture on the screen
Solving Audio ProblemsIf the computer has audio features and you encounter audio problems, see the common causes andsolutions listed in the following
Table A-6 Solving Audio Problems (continued)Sound does not come out of the speaker or headphones.Cause SolutionSome applications can select which aud
Table A-6 Solving Audio Problems (continued)There is no sound or sound volume is too low.Cause SolutionSome applications can select which audio outpu
Table A-7 Solving Printer Problems (continued)Printer prints garbled information.Cause SolutionThe cables may not be connected properly. Reconnect al
Solving Keyboard and Mouse ProblemsIf you encounter keyboard or mouse problems, see the documentation that came with the equipmentand to the common ca
Table A-9 Solving Mouse ProblemsMouse does not respond to movement or is too slow.Cause SolutionMouse connector is not properly plugged into the back
Solving Hardware Installation ProblemsYou may need to reconfigure the computer when you add or remove hardware, such as an additionaldrive or expansio
●Solve system configuration errors detected but not automatically fixed during the Power-On Self-Test (POST).●Replicate the system setup by saving sys
Computer will not start.Cause SolutionWrong memory modules were used in the upgrade ormemory modules were installed in the wrong location.1. Review th
Power LED flashes Red ten times, once every second, followed by a two second pause, and the computer beeps tentimes. (Beeps stop after fifth iteration
Network driver does not detect network controller.Cause SolutionNetwork controller is disabled. 1. Run Computer Setup and enable network controller.2.
Diagnostics reports a failure.Cause SolutionThe cable is not securely connected. Ensure that the cable is securely attached to the networkconnector an
Table A-11 Solving Network Problems (continued)Network controller stops working without apparent cause.Cause SolutionThe cable is not securely connec
Table A-12 Solving Memory ProblemsSystem will not boot or does not function properly after installing additional memory modules.Cause SolutionA memor
Solving Processor ProblemsIf you encounter processor problems, common causes and solutions are listed in the following table.Table A-13 Solving Proce
Table A-14 Solving CD-ROM and DVD Problems (continued)System will not boot from CD-ROM or DVD drive.Cause SolutionNetwork Boot is enabled in Computer
Cannot eject compact disc (tray-load unit).Cause SolutionDisc not properly seated in the drive. Turn off the computer and insert a thin metal rod into
Solving USB Flash Drive ProblemsIf you encounter USB flash drive problems, common causes and solutions are listed in the followingtable.Table A-15 So
Computer Setup—FileNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-2 Computer Setup—FileOpt
Solving Front Panel Component ProblemsIf you encounter problems with devices connected to the front panel, refer to the common causes andsolutions lis
Unable to connect to the Internet.Cause SolutionIP address is not configured properly. Contact your ISP for the correct IP address.Cookies are corrupt
Solving Software ProblemsMost software problems occur as a result of the following:●The application was not installed or configured correctly.●There i
Computer will not continue after HP logo screen displays.Cause SolutionSystem files may be damaged. In Windows 7, use recovery media to scan hard driv
Contacting Customer SupportFor help and service, contact an authorized reseller or dealer. To locate a reseller or dealer near you,visit http://www.hp
B HP PC Hardware DiagnosticsUse the UEFI-based hardware diagnostic solution that HP includes on all products to diagnosehardware issues. You can use t
How to access and run HP PC Hardware DiagnosticsYou can run the diagnostics from one of three places, depending on your preference and the healthof th
Downloading HP PC Hardware Diagnostics to a USBdevice1. Go to http://www.hp.com.2. Click the Support & Drivers link.3. Select the Drivers & So
C Backup and RecoveryRestoring and recovering in Windows 7To protect from loss or damage, back up your personal data files. Refer to the operating sys
System Recovery completely erases and reformats the hard disk drive, deleting all data files that youhave created, and then reinstalls the operating s
© Copyright 2011, 2012 Hewlett-PackardDevelopment Company, L.P. Theinformation contained herein is subject tochange without notice.Microsoft and Windo
Computer Setup—StorageNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-3 Computer Setup—Stor
8. System Recovery begins. After System Recovery is complete, click Finish to restart thecomputer.9. When Windows has loaded, shut down the computer,
●If you are creating recovery discs, be sure to use high-quality discs. It is normal for the system toreject defective discs. You will be prompted to
Using recovery mediaCAUTION: System Recovery deletes all data and programs you have created or installed. Back upany important data to a CD or DVD or
Backup and recovery in Windows 8To protect your information, use Windows Backup and Restore to back up individual files and folders,back up your entir
Performing a system recoveryIn case of system failure or instability, the computer provides the following tools to recover your files:● Windows recove
Using f11 recovery toolsCAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All filesthat you have created and any
D Power Cord Set RequirementsThe power supplies on some computers have external power switches. The voltage select switchfeature on the computer permi
Country-Specific RequirementsAdditional requirements specific to a country are shown in parentheses and explained below.Country Accrediting Agency C
E POST Error MessagesThis appendix lists the error codes, error messages, and the various indicator light and audiblesequences that you may encounter
POST Numeric Codes and Text MessagesThis section covers those POST errors that have numeric codes associated with them. The sectionalso includes some
Table 3-3 Computer Setup—Storage (continued)Storage Options eSATA PortAllows you to set a SATA port as an eSATA port for use with an external drive.
Table E-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action163-Time & Date Not Set Invalid time or
Table E-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action303-Keyboard Controller Error I/O board keyb
Table E-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action601-Diskette Controller Error Diskette contr
Table E-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action1720-SMART Hard Drive Detects ImminentFailur
Table E-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2201-MEBx Module did not checksumcorrectlyMe
Table E-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2211-Memory not configured correctly forprop
Table E-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2230-General error during MEBx execution Err
Table E-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended actionNetwork Server Mode Active and NoKeyboard At
Table E-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes twotimes, on
Table E-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes fivetimes, o
Table 3-3 Computer Setup—Storage (continued)DPS Self-Test Allows you to execute self-tests on ATA hard drives capable of performing the Drive Protect
Table E-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes tentimes, on
F Password Security and ResettingCMOSThis computer supports security password features, which can be established through the ComputerSetup Utilities m
Resetting the Password Jumper – Models 3300/3305To disable the power-on or setup password features, or to clear the power-on or setup passwords,comple
Resetting the Password Jumper – Model 7300/7500To disable the power-on or setup password features, or to clear the power-on or setup passwords,complet
Clearing and Resetting the CMOS – Models 3300/3305The computer’s configuration memory (CMOS) stores information about the computer’s configuration.The
Clearing and Resetting the CMOS – Model 7300/7500The computer’s configuration memory (CMOS) stores information about the computer’s configuration.The
G SpecificationsMT SpecificationsTable G-1 SpecificationsChassisHeightWidthDepth15.08 in6.82 in16.58 in38.2 cm17.3 cm42.1 cmApproximate Weight 22.0 l
Table G-1 Specifications (continued)ModelRated Voltage Range300W100-240 VAC1*Heat dissipation is calculated based on the measured watts, assuming the
IndexAaccess panelMT spare part number 51removal and replacement 51SFF removal andreplacement 105SFF spare part number 105access panel, locked 148acce
front fanSFF removal andreplacement 132front I/O and card reader assemblySFF spare part number 129spare part number 36, 39Front I/O and USB assemblyMT
Computer Setup—SecurityNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-4 Computer Setup—Sec
CD-ROM or DVD 176flash drive 179front panel 180general 147hard drive 153hardware installation 169Internet access 180keyboard 167Media Card Reader 156m
tools, servicing 47Torx T15 screwdriver 47Vventilation, proper 45WWake-on-LAN feature 171Windows 8 operating systemDVD 195Index 221
Table 3-4 Computer Setup—Security (continued)Slot Security Allows you to disable any PCI or PCI Express slot. Default is enabled.Network Boot Enables
Table 3-4 Computer Setup—Security (continued)System Security(these options arehardware dependent)Data Execution Prevention (enable/disable) - Helps p
Table 3-4 Computer Setup—Security (continued)DriveLock Security Allows you to assign or modify a master or user password for hard drives. When this f
Computer Setup—PowerNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-5 Computer Setup—PowerO
Computer Setup—AdvancedNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-6 Computer Setup—Adv
Table 3-6 Computer Setup—Advanced (for advanced users) (continued)BIOS Power-On Allows you to set the computer to turn on automatically at a time you
About This BookWARNING! Text set off in this manner indicates that failure to follow directions could result in bodilyharm or loss of life.CAUTION: Te
Table 3-6 Computer Setup—Advanced (for advanced users) (continued)VGA Configuration Displayed only if there is an add-in video card in the system. Al
4 Illustrated parts catalogThis chapter provides spare part information for all chassis.Microtower (MT) Chassis Spare PartsComputer Major ComponentsMi
Item Description Spare part number(1) Access panel 657104-001(2) Front bezel For use on 3300/3305 models 657109-001 For use on 7500/7300 models (n
Item Description Spare part number ●3330 (3.0-GHz, 6-MB L3 cache, 77W) for use only on 7500 models 687941-001 ●2500S (2.7-GHz, 6-MB L3 cache, 65W) 638
Item Description Spare part number ●X2 560, dual core, 1-MB cache, 3.3 GHz, C3 657100-001 ●X2 550, dual core, 1-MB cache, 3.1 GHz, C3 614518-001 Athl
CablesItem Description Spare part number(1) Power switch/LED assembly 657105-001(2) SATA cable, 165 mm 657102-001 Adapter, DVI to VGA, HF 657401-001
Misc PartsItem Description Spare part number(1) Chassis fan 657103-001(2) Fan sink (includes replacement thermal material) For use in models with I
DrivesDescription Spare part numberHard drive 3-TB, 7200-rpm 696961-0013-TB, 5400-rpm 668149-0012-TB, 7200-rpm 616608-0012-TB, 5400-rpm 613210-0011.5
Description Spare part numbernVidia GeForce GT530 2-GB graphics adapter, full height 657106-001nVidia GeForce GT545 3-GB graphics adapter, full height
Spare partnumberDescription617837-001 AMD Phenom II X6 1035T processor, quad core, 2-MB L2 cache, 2.6 GHz, C3617838-001 AMD Phenom II X6 1055T process
iv About This Book
Spare partnumberDescription655970-001 Intel Core i3 2105 processor (3.1-GHz, 3-MB L3 cache, 65W)655971-001 Intel Pentium Dual-Core, G620 (2.6-GHz, 3-M
Spare partnumberDescription661842-001 256-GB solid-state drive665120-001 Intel Core i3 2130 processor (3.4 GHz, 3-MB L3 cache, 65W)665121-001 Intel Co
Spare partnumberDescription701396-001 Ralink RT5390R 802.11bgn 1x1 Wi-Fi Adapter701397-001 Antenna, for use with 1x1 WLAN modules701398-001 Atheros AR
Small Form Factor (SFF) Chassis Spare PartsComputer major componentsItem Description Spare part number(1) Access panel 656832-001(2) Front bezel 65683
Item Description Spare part number For use in Brazil 665223-001 Memory modules (PC3-10600, 1333-MHz; not illustrated) 4-GB 585157-001 2-GB 635803-
CablesItem Description Spare part number(1) Power switch/LED assembly 656984-001(2) SATA cable, 370 mm 656833-001Misc PartsSmall Form Factor (SFF) Cha
Item Description Spare part number(1) Chassis fan 656834-001(2) Fan sink (includes replacement thermal material) 657402-001(3) Front I/O and card read
DrivesDescription Spare part numberHard drive 2-TB, 7200-rpm 616608-0011.5-TB, 7200-rpm 613209-0011-TB, 7200-rpm 621418-001750-GB, 7200-rpm 632938-00
Spare partnumberDescription609252-001 USB webcam613209-001 1.5-TB hard drive616608-001 2-TB hard drive621418-001 1-TB hard drive621420-001 320-GB, 720
Spare partnumberDescription656835-001 Front bezel656983-001 Front I/O and card reader (6-in-1)656984-001 Power switch/LED assembly657111-001 Intel Cor
Table of contents1 Product Features ...
5 Serial ATA (SATA) Drive Guidelinesand FeaturesNOTE: HP only supports the use of SATA hard drives on these models of computer. No ParallelATA (PATA)
SMART ATA DrivesThe Self Monitoring Analysis and Recording Technology (SMART) ATA drives for the HP PersonalComputers have built-in drive failure pred
6 Routine Care, and DisassemblyPreparationThis chapter provides general service information for the computer. Adherence to the procedures andprecautio
Removing DIPs* from vinyl trayRemoving DIPs* from StyrofoamRemoving bubble pack from PCBPacking PCBs in foam-lined box2,000 V3,500 V7,000 V5,000 V4,00
Grounding the Work AreaTo prevent static damage at the work area, use the following precautions:● Cover the work surface with approved static-dissipat
Operating GuidelinesTo prevent overheating and to help prolong the life of the computer:●Keep the computer away from excessive moisture, direct sunlig
Routine CareGeneral Cleaning Safety Precautions1. Never use solvents or flammable solutions to clean the computer.2. Never immerse any parts in water
●If you remove a key, use a specially designed key puller to prevent damage to the keys. Thistool is available through many electronic supply outlets.
●Diagnostics software●HP tamper-resistant T-15 wrench (Smart Cover FailSafe Key, PN 166527-001) or HP tamper-resistant bits (Smart Cover FailSafe Key,
Lithium Coin Cell BatteryThe battery that comes with the computer provides power to the real-time clock and has a minimumlifetime of about three years
Misc Parts ... 26Drives ...
7 Removal and Replacement ProceduresMicrotower (MT) ChassisAdherence to the procedures and precautions described in this chapter is essential for prop
Access PanelDescription Spare part numberAccess panel 657104-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 50).2. Us
3. Slide the side panel toward the back, and then pull it away from the computer.NOTE: You may want to lay the computer on its side to install interna
Front BezelDescription Spare part numberFront bezel for use on 3300/3305 models 657109-001Front bezel for use on 7300/7500 models 657112-0011. Prepare
5. Rotate the right side of the bezel off the chassis followed by the left side.NOTE: The appearance of the front bezel may vary.To reinstall the fron
MemoryNOTE: HP Elite 7500 models use PC3-12800 memory. HP Elite 7300 and HP Pro 3300/3305models use PC3-10800 memory.Description Spare part numberPC3-
In addition, the computer supports:●512-Mbit, 1-Gbit, and 2-Gbit non-ECC memory technologies●single-sided and double-sided DIMMs●DIMMs constructed wit
Populating DIMM SocketsPopulate the DIMM sockets in the following order:– Model 3305: DIMM1, DIMM3, DIMM2, DIMM4– Model 3300, 7300, 7500: DIMM1, DIMM2
Item Description Socket Color Insertion Order1 XMM1 socket, Channel A(populate first)Black 12 XMM2 socket, Channel B Blue 33 XMM3 socket, Channel A Bl
should be balanced so that the largest amount of memory is spread between the two channels.If one channel will have more memory than the other, the la
7 Removal and Replacement Procedures Microtower (MT) Chassis ... 50Preparation for Disassembly
4. Open both latches of the memory module socket.5. Remove the memory module from the socket.NOTE: A memory module can be installed in only one way. M
To install a memory module, reverse the removal procedures.Expansion CardsDescription Spare part numberGraphics cards for use in models without Window
Item Description1 PCI Express x1 expansion slots (3)2 PCI Express x16 expansion slot3MiniPCI slotNOTE: You can install a PCI Express x1, x4, x8, or x1
4. On the rear of the computer, a slot cover lock secures the expansion card brackets in place.Remove the screw from the slot cover lock then slide th
5. Before installing an expansion card, remove the expansion slot cover or the existing expansioncard.NOTE: Before removing an installed expansion car
c. If you are removing a PCI Express x16 card, pull the retention arm on the back of theexpansion socket away from the card and carefully rock the car
7. If you are not installing a new expansion card, install an expansion slot cover to close the openslot.CAUTION: After removing an expansion card, yo
9. To install an expansion card, locate where the card will be seated inside the computer.10. Connect external cables to the installed card, if needed
Cable ManagementAlways follow good cable management practices when working inside the computer.●Keep cables away from major heat sources like the heat
Cable ConnectionsSystem board connectors are color-coded to make it easier to find the proper connection.Connector Name Connector Color DescriptionATX
Removing the Hard Drive ... 123Power Switch ...
DrivesDescription Spare part number16X SATA DVD±RW drive 581600-001Blu-ray BD-RW SuperMulti DL Drive with LightScribe for use in 7300/7500 models 6170
Drive PositionsNOTE: Front bezel appearance may vary.1 Two 5.25-inch external drive bays for optical drives2 One 3.5-inch external drive bay for media
Installing Additional DrivesWhen installing drives, follow these guidelines:● The primary Serial ATA (SATA) hard drive must be connected to the dark b
System Board Connector System Board Label ColorSATA1 SATA1 dark blueSATA2 SATA2 whiteSATA3 SATA3 light blueSATA4 SATA4 orangeMedia Card Reader F_USB1
Removing an Optical DriveCAUTION: All removable media should be taken out of a drive before removing the drive from thecomputer.To remove an optical d
5. Unlock the drive by pulling the release lever slightly away from the computer and placing in anupright position.6. Push the optical drive slightly
7. Disconnect the power cable and data cable from the rear of the optical drive.8. Slide the drive out of the computer.To install an optical drive, re
Removing a Hard DriveNOTE: Before you remove the old hard drive, be sure to back up the data from the old hard drive sothat you can transfer the data
3. Locate hard disk drive in the computer.4. Remove the two screws that secure the hard drive cage to the computer.78 Chapter 7 Removal and Replacem
5. Press the latch at the side of the hard drive cage to release it.6. Lift the cage partially out of the computer.Drives 79
System Restore ... 188System Recovery ...
7. Disconnect the cables from the of the hard drive.80 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis
8. The cage may contain one or two hard disk drives. Each drive has two screws on each side ofthe cage. Remove the screws for the drive to remove from
9. Slide the hard drive out of the cage.To install a hard drive, reverse the removal procedures.When installing a hard drive, align the screw holes on
Drives 83
Front I/O and USB Panel Housing AssemblyDescription Spare part numberFront I/O and USB assembly for use on 3300/3305 models 657110-001Front I/O and US
6. Remove the screw (1) that secures the housing to the chassis, and then slide the housing up (2).7. Rotate the top of the assembly outward (1), and
Note that dual cables connect to some system board connectors as shown in the following image.86 Chapter 7 Removal and Replacement Procedures Microt
Power Switch/LED AssemblyDescription Spare part numberPower switch/LED assembly 657105-0011. Prepare the computer for disassembly (Preparation for Dis
8. Press the tab on the top of the switch holder (1) to disengage it from the chassis, lift the switchupward to disengage the tab at the bottom of the
System FanDescription Spare part numberFan 657103-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 50).2. Remove the ac
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