HP Storage Warranty Guía de usuario

HP StorageGlobal Limited Warranty and Technical SupportHP Part Number: 710996-008Published: August 2014

Table 2 ProLiant Storage Servers, AiO and MSA Storage Systems (continued)Service Delivery Method3Availability & Response Time4Customer PerformedMa

1To take full advantage of HP's remote monitoring & support solutions, and to maximize the service delivery experience, HP recommendsthat you

Table 3 Disk Drives and Accessories (continued)Service Delivery Method4Availability & ResponseTime5Customer PerformedMaintenance Tasks3IncludeRemo

Table 3 Disk Drives and Accessories (continued)Service Delivery Method4Availability & ResponseTime5Customer PerformedMaintenance Tasks3IncludeRemo

Table 4 Storage Networking Products (continued)Service Delivery Method3Availability & Response Time4Customer PerformedMaintenance Tasks2IncludeRem

Table 5 Tape Drives and Autoloaders (continued)Service Delivery Method3Availability & Response Time4Customer PerformedMaintenance Tasks2IncludeRem

Table 6 Tape Libraries, Virtual Tape and Disk Backup ProductsService Delivery Method3Availability & Response Time4Customer PerformedMaintenance Ta

Table 6 Tape Libraries, Virtual Tape and Disk Backup Products (continued)Service Delivery Method3Availability & Response Time4Customer PerformedMa

Table 7 Other Disk Storage Systems (continued)Service Delivery Method3Availability & Response Time4Customer PerformedMaintenance Tasks2IncludeRemo

Table 7 Other Disk Storage Systems (continued)Service Delivery Method3Availability & Response Time4Customer PerformedMaintenance Tasks2IncludeRemo

Global Limited Warranty and Technical SupportThis limited warranty covers products specified herein purchased after August 18, 2014.THIS GLOBAL LIMITE

7For details on the services bundled with this product, check the product specifications at http://www.hp.com.8One year of hardware maintenance is pro

Support includes:• Answering installation questions (how-to, first steps, and prerequisites)• Setting up and configuring software and options supplied

The relevant guarantees are as follows:• Quality—goods supplied by HP must be of acceptable quality. The test for acceptable quality iswhether a reaso

This Limited Warranty applies only to HP-branded and Compaq-branded hardware products (collectivelyreferred to in this Limited Warranty as “HP Hardwar

HP is not responsible for any interoperability or compatibility issues that may arise when (1) products,software, or options not supported by HP are u

“Proprietary Service Tools”); Proprietary Service Tools are and remain the sole and exclusiveproperty of HP. Additionally, you will:◦ Use the Propriet

HP identifies that the repair can be accomplished by the use of a CSR part, HP will ship that partdirectly to you for replacement. There are two categ

In order to receive on-site support, you must:• Have a representative present when HP provides warranty services at your site• Notify HP if products a

Table 1 EVA, XP, and 3PAR Disk Storage Systems (continued)Service Delivery Method3Availability & ResponseTime4Customer PerformedMaintenance Tasks2

Table 1 EVA, XP, and 3PAR Disk Storage Systems (continued)Service Delivery Method3Availability & ResponseTime4Customer PerformedMaintenance Tasks2