HP 1500 SERIES Manual de usuario

hp color LaserJet1500 seriesuse

8 Printer basics ENWWPrinter configurationsThank you for purchasing the HP color LaserJet 1500 series printer. This printer is available in the config

98 Service and support ENWWService information form WHO IS RETURNING THE EQUIPMENT?Date:Person to contact: __________________________________________

ENWW Appendix B Specifications and regulatory information 99BSpecifications and regulatory informationIntroductionThis section contains information re

100 Specifications and regulatory information ENWWPrinter specificationsCAUTION Power requirements are based on the country/region where the printer i

ENWW Appendix B Specifications and regulatory information 101Environmental specifications Operating StorageTemperature(printer and print cartridge) 15

102 Specifications and regulatory information ENWWEnvironmental Product Stewardship programProtecting the environmentHewlett-Packard Company is commit

ENWW Appendix B Specifications and regulatory information 103HP LaserJet printing supplies In many countries/regions, this product's printing sup

104 Specifications and regulatory information ENWWMaterial safety data sheet Material Safety Data Sheets (MSDS) can be obtained from the HP LaserJet S

ENWW Appendix B Specifications and regulatory information 105FCC regulationsThis equipment has been tested and found to comply with the limits for a C

106 Specifications and regulatory information ENWWRegulatory statements Declaration of Conformityaccording to ISO/IEC Guide 22 and EN 45014Manufacture

ENWW Appendix B Specifications and regulatory information 107Laser safety statementThe Center for Devices and Radiological Health (CDRH) of the U.S. F

ENWW Chapter 1 Printer basics 9Printer features Color printing ● Capable of laser printing in full color using the four process colors: cyan, magenta,

108 Specifications and regulatory information ENWW

ENWW Appendix C Print media specifications 109CPrint media specifications IntroductionThis section contains specifications for the paper and other pri

110 Print media specifications ENWWGeneral guidelinesThis printer accepts a variety of media, such as cut-sheet paper (including up to 100% recycled f

ENWW Appendix C Print media specifications 111Tray specifications This section contains information about the sizes, weights, and capacities of paper

112 Print media specifications ENWWOptional tray 2 specifications Optional tray 2 (250-sheet tray)Dimensions1Weight Capacity2Letter 216 by 279 mm(8.5

ENWW Appendix C Print media specifications 113Paper and print mediaThis section contains information about specifications for quality of paper, guidel

114 Print media specifications ENWWGuidelines for usageFor best results, make sure the paper is of good quality, and free of cuts, nicks, tears, spots

ENWW Appendix C Print media specifications 115Printing and storage environment Ideally, the printing and paper-storage environment should be at or nea

116 Print media specifications ENWWEnvelopesUse only tray 1 to print envelopes. Select the type of envelope you are using from the Print dialog box or

ENWW Appendix C Print media specifications 117Envelopes with double side-seamsDouble side-seam construction has vertical seams at both ends of the env

10 Printer basics ENWWPrinter partsBefore using the printer, familiarize yourself with the parts of the printer.Power switchControl panelTop coverTop

118 Print media specifications ENWWLabels Select the type of label you are using from the Print dialog box or the printer driver.CAUTION To avoid dama

ENWW Index 119IndexNumerics250-sheet tray. See tray 24-Color option 45, 46Aaccessoriesordering 3part numbers 19acoustic emissions 101Adaptive Half

120 Index ENWWcontrol panelconsumables status 64lights and buttons, description 12lights and messages, troubleshooting 63printer status lights 67s

ENWW Index 121heavy paperprinting on 35, 39specifications 111Help See also customer supportprinter drivers 30HP color LaserJet 1500 toolboxcalibratin

122 Index ENWWmaintenanceagreements 96cleaning printer 55supplies 90Manual color options 45, 46manual duplexing 41Manual Feed mode 84manuals 20,

ENWW Index 123phone numbersHP fraud hotline 92HP Printing Supplies Returns and Recycling Program 103support 3pick-up rollers, ordering 19platforms

124 Index ENWWshipping printer 97size, printer 100sizes, mediacustom 32, 39error messages 69selecting trays 27supported 23tray 1 111tray 2 112sk

ENWW Index 125traysdefault 22features 9included 8jams, clearing 60loading 25locating 10media supported 23, 111ordering 3part numbers 19selecting 2

126 Index ENWW

ENWW Chapter 1 Printer basics 11Interface port All 1500 series printers have a USB port. An optional external HP Jetdirect print server is also availa

copyright © 2003Hewlett-Packard Companywww.hp.comQ2488-90929*Q2488-90929**Q2488-90929*

12 Printer basics ENWWControl panel featuresThe printer contains the following lights and buttons on its control panel:The lights and buttons are arra

ENWW Chapter 1 Printer basics 13Understanding Printer StatusThe printer has two buttons and three lights to indicate and control the printer status. T

14 Printer basics ENWWSoftware and supported operating systems For easy printer setup and access to the full range of printer features, HP strongly re

ENWW Chapter 1 Printer basics 15Software for WindowsWhen you install the software for Windows, you can directly connect the printer to a computer usin

16 Printer basics ENWWSoftware for Macintosh The printer includes the following software for Macintosh computers.Mac OS 9.x and Mac OS X classic An i

ENWW Chapter 1 Printer basics 17Software tips How do I gain access to printer features?Printer features are available in the printer driver. Some feat

18 Printer basics ENWWUninstalling the printing software Uninstall software using the directions below for your operating system.Uninstalling software

ENWW Chapter 1 Printer basics 19Accessories and ordering informationThe following list of accessories was current at the time of printing. Ordering in

20 Printer basics ENWW Supplementary DocumentationHP LaserJet Printer Family Print Media GuideA guide to using paper and other print media with HP La

ENWW Chapter 2 Printing tasks 212 Printing tasksIntroductionThis section provides information about common printing tasks.● “Choosing paper and other

22 Printing tasks ENWWChoosing paper and other print mediaThe printer models come with input trays as specified below.● The 1500L comes with one input

ENWW Chapter 2 Printing tasks 23Supported print media for tray 1 Tray 1 holds up to 125 sheets of paper or up to 10 envelopes. See “Loading tray 1” on

24 Printing tasks ENWWPurchasing paper and other print mediaYou can print on a variety of print media, such as heavy or light paper, envelopes, labels

ENWW Chapter 2 Printing tasks 25Loading trays Load special print media, such as envelopes, labels, and grayscale transparencies, in tray 1 only. Load

26 Printing tasks ENWWLoading optional tray 2Optional tray 2 supports standard-size paper only. Paper includes average-weight letterhead and prepunche

ENWW Chapter 2 Printing tasks 27Printing a jobThis section provides basic printing instructions. When making changes to printing settings, there is a

HP color LaserJet 1500 series printerUser guide

28 Printing tasks ENWWTo print from Windows1 Make sure paper is loaded in the printer.2 On the File menu, click Page Setup or a similar command. Ensur

ENWW Chapter 2 Printing tasks 29To print from Macintosh1 Make sure paper is loaded in the printer.2 On the File menu, click Page Setup.3 Make sure tha

30 Printing tasks ENWWGaining access to printer driver settings This section lists the common printing features that are controlled through the printe

ENWW Chapter 2 Printing tasks 31Features in the printer driver Some printer drivers and some operating systems do not support all printer features.For

32 Printing tasks ENWWSetting a custom paper size Use the Custom Paper feature to set up the printer to print to sizes other than standard ones. ● Win

ENWW Chapter 2 Printing tasks 33Printing multiple pages on one sheet of paper (N-up printing)N-up printing is the ability to print multiple pages on o

34 Printing tasks ENWWPrinting on different paper for the first page Printing on different paper for the first page is useful if you are printing a le

ENWW Chapter 2 Printing tasks 35Choosing an output location The printer comes with the top output bin and a rear output door for printing to a straigh

36 Printing tasks ENWWPrinting on special print mediaPrinting speeds might be automatically reduced when printing on any special-sized print media.Pri

ENWW Chapter 2 Printing tasks 37Printing on labels Follow the guidelines here for using labels. See “Print media specifications” on page 109 for more

Hewlett-Packard Company11311 Chinden BoulevardBoise, Idaho 83714 U.S.A.Copyright and License ©Copyright Hewlett-Packard Company 2003All Rights Reserve

38 Printing tasks ENWWPrinting on grayscale transparencies The printer supports printing in grayscale on grayscale or color transparencies. (Grayscale

ENWW Chapter 2 Printing tasks 39Printing on custom-sized print media or cardstock Postcards, 3-by-5-inch (index) cards, and other custom-sized print m

40 Printing tasks ENWWPrinting on letterhead or preprinted forms This section shows how to orient letterhead or preprinted forms when you are printing

ENWW Chapter 2 Printing tasks 41Printing on both sides (duplexing manually)To print on both sides of the paper, you will have to go to the printer and

42 Printing tasks ENWWCanceling a print jobA print job can be stopped from a program, from a print queue, or from the (CANCEL JOB) button on the prin

ENWW Chapter 2 Printing tasks 43Using colorThis printer offers great color as soon as you set it up. It provides a combination of automatic color feat

44 Printing tasks ENWWManaging color optionsBy default, the Color setting is set to Automatic, which is normally the best setting. However, if you hav

ENWW Chapter 2 Printing tasks 45Manual options (Windows)If you select Manual, you can individually adjust the Halftoning and Neutral Grays options for

46 Printing tasks ENWWManual options (Macintosh)If you select Manual, you can individually adjust the Halftoning, Neutral Grays, Edge Control, and RGB

ENWW Chapter 2 Printing tasks 47Matching colorsThe process of matching printer output color to your monitor is quite complex because printers and comp

ENWW 3HP Customer Care Telephone supportHP provides free telephone support during the warranty period. When you call, you will be connected to a re

48 Printing tasks ENWW

ENWW 3 Managing the printer 493 Managing the printerIntroductionThis printer comes with several software tools that help you monitor, troubleshoot pr

50 Managing the printer ENWWSpecial pagesSpecial pages reside within the memory of the printer. These pages help you to diagnose and solve problems wi

ENWW 3 Managing the printer 51Supplies Status page The Supplies Status page lists the remaining life of HP print cartridges and HP imaging drums. It

52 Managing the printer ENWWUsage pageThe usage page indicates the page count for each page size that has been printed, the total page count, and the

ENWW 3 Managing the printer 53HP color LaserJet 1500 toolboxThe HP color LaserJet 1500 toolbox is only supported for Windows 98 and later. You must h

54 Managing the printer ENWWSettings tabThis tab allows you to configure the printer from your computer. The Settings tab can be password protected. I

ENWW 3 Managing the printer 55Troubleshooting tabThis section of the navigation bar contains links to the information pages of the printer. From this

56 Managing the printer ENWW

ENWW Chapter 4 Problem solving and maintenance 574 Problem solving and maintenanceIntroductionThis troubleshooting information is organized to help

4 ENWW

58 Problem solving and maintenance ENWWClearing jams Occasionally, paper or other print media can become jammed during a print job. Some causes includ

ENWW Chapter 4 Problem solving and maintenance 59To clear jams from inside the printer CAUTIONJams in this area might result in loose toner on the pag

60 Problem solving and maintenance ENWW To clear jams from input areas1 Open tray 2 to expose the jam.2 Complete one of these steps:● If the jam has a

ENWW Chapter 4 Problem solving and maintenance 61To clear jams from output areas CAUTIONJams in these areas might result in loose toner on the page. I

62 Problem solving and maintenance ENWW6 Grasp the fuser handles and pull to remove the fuser from the printer. WARNING!The parts on the internal surf

ENWW Chapter 4 Problem solving and maintenance 63Resolving control panel messagesPrinter status is indicated by light patterns on the control panel. T

64 Problem solving and maintenance ENWWSupplies Status lights This section describes the meaning of the patterns for the lights in the Supplies Status

ENWW Chapter 4 Problem solving and maintenance 65Black print cartridge is empty or missing The black print-cartridge light is blinking. The printer st

66 Problem solving and maintenance ENWWBlack print cartridge is a non-HP print cartridge CAUTION: If you continue printing once this print cartridge i

ENWW Chapter 4 Problem solving and maintenance 67Printer Status lightsThe following section describes the meaning of the light patterns in the Printer

Contents 5ContentsHP Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Printer ba

68 Problem solving and maintenance ENWWAttention with Ability to ContinueThe Attention light is blinking and the Go light is on. The printer stops pri

ENWW Chapter 4 Problem solving and maintenance 69Secondary light patterns for Printer Status lights This section describes the secondary light pattern

70 Problem solving and maintenance ENWWGeneral Continuable errorThe Attention light, Ready light, and Go light are blinking. ● Press (GO) to try to co

ENWW Chapter 4 Problem solving and maintenance 71Solving print-quality problemsIf your document is printing but the quality is not what you expected,

72 Problem solving and maintenance ENWWSolving issues with all printed documentsThe examples below depict letter-size paper that has passed through th

ENWW Chapter 4 Problem solving and maintenance 73Light print or fade A vertical streak or an incorrect or faded color area appears on the page.● The p

74 Problem solving and maintenance ENWWGray backgroundThe amount of background toner shading becomes unacceptable.● Perform a calibration. See “Calibr

ENWW Chapter 4 Problem solving and maintenance 75Repetitive defects on the backMarks repeatedly appear on the unprinted side of the page at even inter

76 Problem solving and maintenance ENWWPage skew● Make sure the paper or other print media is loaded correctly and that the guides are not too tight o

ENWW Chapter 4 Problem solving and maintenance 77If the problem is not resolvedIf the problem is not resolved, try these steps:1 Perform a cleaning an

6 ENWW4 Problem solving and maintenanceIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

78 Problem solving and maintenance ENWWSolving issues with color documentsThis section describes issues that can occur when you print in color. Whenev

ENWW Chapter 4 Problem solving and maintenance 79Missing or incorrect color● You have changed the color settings manually. Return the color setting to

80 Problem solving and maintenance ENWWResolving problems that generated messagesThis section helps resolve problems that generated messages on the co

ENWW Chapter 4 Problem solving and maintenance 81Resolving problems that did not generate messagesBegin by using the troubleshooting checklist.Trouble

82 Problem solving and maintenance ENWW8 Print a short document from a different program that has worked in the past. If this solution works, then the

ENWW Chapter 4 Problem solving and maintenance 83Solving general printing problemsIn addition to the problems listed in this section, see “Solving com

84 Problem solving and maintenance ENWWPrinter does not pull paper from tray 2.The rear paper length guide (tray 2) is set incorrectly.To set the rear

ENWW Chapter 4 Problem solving and maintenance 85Pages print, but all colors do not print or the pages are completely blank.If pages print completely

86 Problem solving and maintenance ENWWSolving common Macintosh problemsIn addition to the problems listed in “Solving general printing problems” on p

ENWW Chapter 4 Problem solving and maintenance 87USB ProblemsYou are unable to print from a third-party USB card.This error occurs when the software f

ENWW Chapter 1 Printer basics 71 Printer basicsIntroductionThis section provides information about the following topics:● “Printer configurations” on

88 Problem solving and maintenance ENWWCleaning the printerDuring the printing process, paper, toner and dust particles can accumulate inside the prin

ENWW Chapter 4 Problem solving and maintenance 89Calibrating the printerThe printer automatically calibrates at the following times:● when the power i

90 Problem solving and maintenance ENWWManaging suppliesFor warranty information about these supplies, see “Limited warranty for the print cartridges

ENWW Chapter 4 Problem solving and maintenance 91To check and order using the HP color LaserJet 1500 toolboxIf the printer is directly connected to th

92 Problem solving and maintenance ENWWHP policy on non-HP suppliesHewlett-Packard Company cannot recommend the use of non-HP supplies, either new or

ENWW Appendix A Service and support 93AService and supportIntroductionThis section contains support and service information.● “Hewlett-Packard limited

94 Service and support ENWWHewlett-Packard limited warranty statement 1. HP warrants to you, the end-user customer, that HP hardware and accessories w

ENWW Appendix A Service and support 95Limited warranty for the print cartridges and imaging drum This HP product is warranted to be free from defects

96 Service and support ENWWAvailability of support and serviceAround the world, HP provides a variety of service and support options for purchase. Ava

ENWW Appendix A Service and support 97Repacking the printer If HP Customer Care determines that your printer needs to be returned to HP for repair, fo