
HP TouchSmart 9300 Elite All-in-One Business PC 654197-002 page 2
System Board
Computer Setup.
Boards
1 Inverter 658982-001
2 Optical drive eject board 652312-001
3 Power board 652305-001
4 Optical drive connector board 652311-001
5 Graphics cards
* GFX, 1-GB 652164-001
* ATI MXM30 Viper 1-GB HD5570 628380-001
6 Infrared sensor board 652307-001
7 WLAN modules
* Intel Centrino® Advanced-N 6205 802.11a/b/g/n 652165-001
* 802.11b/g/n 654602-001
* HP WLAN combo 802.11b/g/n + Bluetooth 2.1 card 652279-001
8 Volume button board 652306-001
* G-sensor board 658983-001
* I/O board with DataPort, with IR 670183-001
* I/O board with DataPort, no IR 670184-001
* TV tuner module 613990-001
* Webcam modules and parts
* Webcam module without DMIC 652277-001
* Webcam module, 2.0 MP, FHD 658985-001
* Webcam lens cover 654598-001
* Webcam wheel cap 658986-001
*Not shown
System Board Components
SATA SSD PWR XMM3
SATA HDD PWR SW2
SATA SSD CONN CARD READER
SATA HDD CONN MINIPCIEX1
ODD CONN USB
PCH XDP PORT LINE IN
UMA LVDS LINE OUT
UMA DP SPK L
MXM DP EMT
MXM LVDS BT
FAN1 SPK R
FAN2 USB
MXM CRT FDO
WEBCAM CON IR
DMIC CONN PWR
GSENSOR CONN IO BD CONN
MULTITOUCH UMA DP CON
XMM1 SW1
Common POST Error Messages
Screen Message Probable Cause Recommended Action
101-Option ROM
Error
System ROM or expansion
board option ROM check-
sum.
1. Verify ROM, reflash if required
2. Remove recently added cards to see if
problem remains.
3. Clear CMOS. If message disappears,
may be card problem.
4. Replace system board
103-System Board
Failure
DMA or timers 1. Clear CMOS memory.
2. Remove expansion boards.
3. Replace system board.
164-Memory Size
Error
Memory amount has
changed since the last boot
(memory added/removed).
Press the F1 key to save the memory
changes.
164-Memory Size
Error
Incorrect memory configura-
tion
1. Run Setup (F10).
2. Make sure memory module(s) installed
properly.
3. If third-party memory added, test using
HP-only memory.
1. Verify proper module type.
201-Memory Size
Error
RSM failure 1. Ensure memory modules are correctly
installed.
2. Verify proper module type.
3. Remove and replace faulty module(s).
4. If error persists after replacing modules,
replace system board.
214-DIMM Configu-
ration Warning
Populated DIMM configura-
tion is not optimized
Rearrange DIMMs so that each channel
has the same amount of memory.
301-, 304-Keyboard
error
Keyboard failure. 1. Reconnect keyboard with system turned
off.
2. Check kybd connection or keys.
3. Check connector for bent or missing
pins.
4. Replace keyboard.
5. If 304, possible sys bd problem.
511-Display Adapter
Failure
CPU Fan not Detected. 1. Reseat CPU fan.
2. Reseat fan cable.
3. Replace CPU fan.
Heading Option/Description
File System Information - Lists the following main system specifications:
• Product name
• SKU number (some models)
• Processor type/speed/stepping
• Memory size/speed/ no. channels
• Integrated MAC Address
• System BIOS
• Chassis serial number
• Asset tracking number
About - Displays copyright notice.
Set Time and Date - Allows you to set system time and date.
Apply Defaults and Exit - Applies the selected default settings and clears any
established passwords.
Ignore Changes and Exit-Exits setup without applying or saving any changes.
Save Changes and Exit - Saves changes to system configuration or default set-
tings and exits Computer Setup.
Storage Device Configuration - Lists all installed BIOS-controlled storage devices.
• Hard Disk - size, model, firmware, serial number, connector color, SMART,
emulation type
• CD-ROM - model, firmware, serial number, connector color.
Storage Options: SATA Emulation (AHCI, IDE).
DPS Self-Test - Lets you execute self-tests on DPS-capable ATA hard drives.
Boot Order - Allows you to specify boot order or order of attached hard drives.
Security Setup Password-Lets you set and enable setup (Administrator) password.
Power-On Password - Allows you to set and enable power-on password.
Password Options - When any password exists allows you to lock legacy
resources, enable/disable network server mode, specify password requirement
for warm boot, and allows you to enable/disable Setup Browse Mode, enable/
disable Stringent Password, set up password prompt on F9, F11, & F12.
Device Security (some models) -Enables/disables audio, network controllers,
SATA0-2.
USB Security - Allows you to enable/disable groups of or individual USB ports.
Front USB Ports 4,5, Rear USB Ports 0-3. internal USB ports 6, 8, 9, 10, 11, 13.
Slot Security - Allows you to enable/disable any PCI Express x16 or x1 slot.
Network Service Boot - Enables/disables boot from OS on a network server.
System IDs - Allows you to set Asset tag, ownership tag, chassis serial number/
UUID, and keyboard locale setting.
System Security (some models) - Allows you to enable/disable:
• Data Execution Prevention
• Protected Audio Video Path (PAVP) (some models)
• Virtualization Technology(some models)
• Virtualization Technology Directed I/O (some models)
• Trusted Execution Technology I/O
• Embedded Security Device Support
• OS management of Embedded Security Device (some models)
Master Boot Record Security - Lets you save or restore master boot record.
Setup Security Level - Provides method to allow users limited access to change
specified setup options without knowing Setup password.
Power Hardware Power Management-Lets you enable/disable SATA bus power man-
agement and S5 maximum power savings.
Thermal - Allows you to control minimum permitted fan idle speed.
Advanced
Power-On Options - Allows you to set:
• POST mode-QuickBoot, FullBoot, Clear Memory, FullBoot every x days
• After Power Loss - Off/on/previous state
• POST Delay - None, 5, 10, 15, or 20 seconds
• POST messages - Enable/disable
BIOS Power-On - Allows you to set the computer to turn on at a preset time.
PCI Devices - Lists installed PCI devices with their IRQ settings and allows you
to reconfigure IRQ or disable devices.
Bus Options (some models) - Allows you to enable/disable PCI SERR# Genera-
tion and PCI VGA palette snooping.
Device Options - Allows you to set:
• Num Lock State at Power-On (on/off)
• Hyper-threading
• Internal Speaker (some models)
• NIC Option ROM Download (PXE, Disable, iSCSI
Management Devices - Only displayed in the Advanced Menu when the BIOS
detects multiple management options. This option is for installed NIC cards that
support ASF or DASH. Use the Management Devices menu to select if the BIOS
management operations will be through the embedded solution or one of the
installed NIC cards.
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