Hp Insight Diagnostics Manual de usuario

HP Insight Diagnostics User Guide Part Number 390374-004 April 2009 (Fourth Edition)

Getting started 10 5. Click the HP Insight Diagnostics link in the Other Agents box. Starting the Online Edition from a browser HP Insight Diagnos

Getting started 11 3. Press the Enter key. Modifying browser settings on a Linux server Both the browser menu bar that displays the address and the

Getting started 12 5. Click Login. The System Management Homepage appears. Using the Online Edition from a command line To list the command line op

Getting started 13 Parameter Description -a Append the output to an existing output file. If no -o option is specified, this option is ignored. To a

Getting started 14 Starting from an HP Documentation CD On an HP business PC or HP workstation, start HP Insight Diagnostics Offline Edition from ei

Using HP Insight Diagnostics 15 Using HP Insight Diagnostics HP Insight Diagnostics contains the following primary tabs: • Survey • Diagnose • Te

Using HP Insight Diagnostics 16 o Resources displays information about the system resources, real-time clock, and operating system settings for cert

Using HP Insight Diagnostics 17 b. If you attach a USB storage device after clicking the Save button, click the Rescan for devices button to detect

Using HP Insight Diagnostics 18 o Resources displays information about the system resources, real-time clock, and operating system settings for cert

Using HP Insight Diagnostics 19 To start a diagnostic test: 1. Click the Diagnose tab. 2. Select the device to diagnose: o Select All Devices to

© Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties

Using HP Insight Diagnostics 20 The offline HP Insight Diagnostics Test feature provides options for diagnostic testing of all major hardware compon

Using HP Insight Diagnostics 21 The Status tab displays test progress. The logs, on the Log tab, display detailed test results. Running a Complete

Using HP Insight Diagnostics 22 o Unattended runs the tests that do not require user input. 3. Select the test duration: o Loops runs the test for

Using HP Insight Diagnostics 23 To cancel the test in progress, click the Cancel button. To repeat the test, click the Retest button. The Device Dia

Using HP Insight Diagnostics 24 o Failed: The device failed the test, or the test itself failed. A failure indicates that additional testing should

Using HP Insight Diagnostics 25 • Test Log (only available in HP Insight Diagnostics Offline Edition) displays detailed offline test details. • Er

Using HP Insight Diagnostics 26 Test log IMPORTANT: This feature is only available in HP Insight Diagnostics Offline Edition. Detailed test re

Using HP Insight Diagnostics 27 • The recommended repair action for the failed hardware issue • The failed count, the number of times the test ha

Using HP Insight Diagnostics 28 • Last Update • Initial Update • Count • Description From this tab, the following actions are available: • To c

Using HP Insight Diagnostics 29 About HP Insight Diagnostics The HP Insight Diagnostics tab provides the details of the Insight Diagnostics software

Contents 3 Contents HP Insight Diagnostics overview ...

Using HP Insight Diagnostics 30 To find general error code information, use the scroll bar to browse the list of the Insight Diagnostics error codes

Using HP Insight Diagnostics 31 The Test Components tab provides a detailed description of the test that was run. Saving and printing information

Using HP Insight Diagnostics 32 Exiting HP Insight Diagnostics To exit HP Insight Diagnostics Online Edition, close the browser window. To exit HP I

Troubleshooting 33 Troubleshooting Troubleshooting memory The memory test component can perform the following tests: • Address test—This test verifi

Troubleshooting 34 Troubleshooting disk drives and storage systems To further troubleshoot a disk drive, or if you continue experiencing storage-rela

Troubleshooting 35 Support and drivers For support software, driver updates, ROM updates, product bulletins, warranty information, manuals, and e-mai

Technical support 36 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical su

Acronyms and abbreviations 37 Acronyms and abbreviations CMOS complementary metal-oxide semiconductor CSR Customer Self Repair CSS cascading style

Acronyms and abbreviations 38 TPM trusted platform module USB universal serial bus

Index 39 A about HP Insight Diagnostics 29 additional help 34 B benefits 5 browser, starting from 10 C command line options 12 command line

Contents 4 Uninstalling HP Insight Diagnostics from a Linux server ... 32 Trouble

Index 40 S saving and printing from HP Insight Diagnostics 31 saving Survey configuration information 16 scheduling a survey 16 Smart Component

HP Insight Diagnostics overview 5 HP Insight Diagnostics overview Introduction HP Insight Diagnostics is a proactive server management tool, availab

HP Insight Diagnostics overview 6 In addition to system management tools, service tools can resolve system problems quickly. To streamline the servi

Getting started 7 Getting started Installing the Online Edition Use the appropriate procedures for your OS environment. Removing HP Survey Utility

Getting started 8 During the installation, the Insight Diagnostics files are copied to the \hp\hpdiags folder on the same drive in which Windows® is

Getting started 9 Starting from HP Systems Insight Manager 1. Go to the Device page. 2. Select HP Insight Diagnostics from the Device Links box.