HP ProLiant BL460c G6 Server Blade User Guide Part Number 501274-001 March 2009 (First Edition)
Component identification 10 Item Description 15 Processor socket 1 (populated) 16 TPM connector 17 Cache module connector The symbols cor
Technical support 100
Technical support 101
Acronyms and abbreviations 102 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ADU Array Diagnostics Utility AMP Ad
Acronyms and abbreviations 103 POST Power-On Self Test PSP ProLiant Support Pack PXE Preboot Execution Environment RBSU ROM-Based Setup Utility
Acronyms and abbreviations 104 VCA Version Control Agent VCRM Version Control Repository Manager
Index 105 A access panel 14 acoustics statement for Germany 91 ACU (Array Configuration Utility) 57 additional information 68 ADU (Array Diag
Index 106 E electrostatic discharge 92 enclosure connector 9 enclosure, installing into rack 15 environmental specifications 93 Erase Utility
Index 107 L laser compliance 90 laser devices 90 LED, health 7, 8 LED, power button 7 LED, system power 7 LEDs 6, 8 LEDs, hard drive 8
Index 108 S safety considerations 69 safety information 63 SAN configuration 54 SAS drives 8 SAS hard drive LEDs 8 SAS/SATA LED combination
Component identification 11 HP c-Class Blade SUV Cable Item Connector Description 1 Server blade For connecting to the SUV connector on the s
Operations 12 Operations Power up the server blade The Onboard Administrator initiates an automatic power-up sequence when the server blade is instal
Operations 13 • Use the Onboard Administrator GUI to initiate a shutdown: a. Select the Enclosure Information tab, then select the Overall checkbox
Operations 14 Remove the access panel To remove the component: 1. Power down the server blade (on page 12). 2. Remove the server blade (on page 13)
Setup 15 Setup Overview Installation of a server blade requires the following steps: 1. Install and configure an HP BladeSystem c-Class enclosure. 2
Setup 16 Interconnect bay numbering and device mapping • HP BladeSystem c7000 Enclosure To support network connections for specific signals, instal
Setup 17 • HP BladeSystem c3000 Enclosure and Tower Enclosure Server blade signal Interconnect bay number Interconnect bay label Notes Flex-10
Setup 18 Connecting to the network To connect the HP BladeSystem to a network, each enclosure must be configured with network interconnect devices to
Setup 19 2. Remove the enclosure connector cover. 3. Prepare the server blade for installation.
© Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties
Setup 20 4. Install the server blade.
Hardware options installation 21 Hardware options installation Introduction If more than one option is being installed, read the installation instruc
Hardware options installation 22 2. Prepare the hard drive. 3. Install the hard drive. 4. Determine the status of the hard drive from the hot-plu
Hardware options installation 23 CAUTION: To prevent possible server blade malfunction and damage to the equipment, multiprocessor configurations m
Hardware options installation 24 8. Remove the processor socket protective cover. IMPORTANT: Be sure the processor remains inside the processor
Hardware options installation 25 10. Align the processor installation tool with the socket and install the processor. 11. Press down firmly until t
Hardware options installation 26 12. Close the processor socket retaining bracket and the processor retaining latch. 13. Remove the thermal interfa
Hardware options installation 27 14. Align and install the heatsink. Alternate tightening the screws until the heatsink is seated properly. 15. Ins
Hardware options installation 28 Channel Slot Slot number 3 F C 5 6 This multi-channel architecture provides enhanced performance in Advanced ECC
Hardware options installation 29 Item Description Definition 1 Size — 2 Rank 1R = Single-rank 2R = Dual-rank 4R = Quad-rank 3 Data width x
Contents 3 Contents Component identification...
Hardware options installation 30 Advanced ECC memory configuration Advanced ECC memory is the default memory protection mode for this server blade. S
Hardware options installation 31 Populated slots (per channel) Rank Speeds supported (MHz) 1 Quad-rank 1066 2 Single- or dual-rank 1066 Advanced
Hardware options installation 32 • UDIMM o First: A and B o Last: D and E o Do not populate slots C or F. After installing the DIMMs, use RBSU t
Hardware options installation 33 o First: A and B o Last: D and E o Do not populate slots C or F. After installing the DIMMs, use RBSU to configure
Hardware options installation 34 6. Install the DIMM. 7. Install all DIMM baffles. 8. Install the access panel (on page 14). If you are installing
Hardware options installation 35 4. Remove the mezzanine connector cover. 5. Install the mezzanine card. Press down on the connector to seat the bo
Hardware options installation 36 4. Remove the access panel (on page 14). 5. Remove all hard drives ("Hard drive option" on page 21). 6.
Hardware options installation 37 9. Connect the BBWC battery pack cable to the cache module. 10. Install the cache module. 11. Route the BBWC bat
Hardware options installation 38 12. Install the battery pack. 13. Install the front panel/hard drive cage assembly. 14. Install the two T-15 scre
Hardware options installation 39 15. Install the hard drive backplane. Press down on the hard drive backplane retainer to seat the board. 16. Insta
Contents 4 BBWC battery pack cabling ...
Hardware options installation 40 • Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet. Upon lo
Hardware options installation 41 8. Remove the front panel/hard drive cage assembly. CAUTION: Any attempt to remove an installed TPM from the sy
Hardware options installation 42 10. Install the TPM security rivet by pressing the rivet firmly into the system board. 11. Install the front panel
Hardware options installation 43 13. Install the hard drive backplane. Press down on the hard drive backplane retainer to seat the board. 14. Insta
Hardware options installation 44 CAUTION: When a TPM is installed and enabled on the server blade, data access is locked if you fail to follow the
Cabling 45 Cabling BBWC battery pack cabling • Cache module cabling: Use the 24-inch BBWC battery pack cable. • Mezzanine card cabling: Use the 11
Cabling 46 • USB keyboard • USB mouse • USB CD/DVD-ROM drive • USB diskette drive Numerous configurations are possible. This section offers two p
Cabling 47 Use a USB hub when connecting a USB diskette drive and/or USB CD-ROM drive to the server blade. The USB hub provides additional connection
Software and configuration utilities 48 Software and configuration utilities Server blade deployment tools Software drivers and additional component
Software and configuration utilities 49 To connect to the server blade using iLO 2, install the server blade in an enclosure. Onboard Administrator
Contents 5 Symptom information ...
Software and configuration utilities 50 o TCP/IP networking and an IP address compatible with one of the following: the iLO 2 Diagnostic Port IP add
Software and configuration utilities 51 Deployment methods Four primary deployment methods are supported: IMPORTANT: To deploy a server blade wi
Software and configuration utilities 52 Using SmartStart technology, the Scripting Toolkit provides a flexible way to create standard server configu
Software and configuration utilities 53 4. After the server blade boots, follow the normal installation procedure for an OS. Windows Server® 2003 ca
Software and configuration utilities 54 2. Remotely access the server blade through iLO 2. Refer to "HP BladeSystem c-Class advanced management
Software and configuration utilities 55 • Installing software drivers directly from the CD. With systems that have internet connection, the SmartSt
Software and configuration utilities 56 intervention. During this process, the ORCA utility, in most cases, automatically configures the array to a
Software and configuration utilities 57 3. Select System Options. 4. Select Advanced Memory Protection. 5. Select Mirrored Memory with Advanced EC
Software and configuration utilities 58 The utility also provides support for the following functions: • Reconfiguring one or more logical drives •
Software and configuration utilities 59 ROMPaq utility The ROMPaq utility enables you to upgrade the system firmware (BIOS) or Lights-Out 100 firmwa
Component identification 6 Component identification Front panel components Item Description 1 SUV connector* 2 Serial label pull tab 3 Release
Software and configuration utilities 60 For more information, and to download the utility, refer to the StorageWorks L&TT website (http://h18006
Software and configuration utilities 61 The Vulnerability and Patch Management Pack is an all-in-one vulnerability assessment and patch management t
Software and configuration utilities 62 HP Insight Control Environment Suites HP Insight Control Environment and Insight Control Environment for Bla
Software and configuration utilities 63 NOTE: The server ships with the same version programmed on each side of the ROM. Safety and security b
Software and configuration utilities 64 HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS i
Software and configuration utilities 65 that may require attention. ADU can be accessed from the SmartStart CD ("SmartStart software" on p
Software and configuration utilities 66 the HP website (http://www.hp.com/support). For more information, see the documentation provided with the Sm
Software and configuration utilities 67 To download the tool and for more information, see the HP website (http://www.hp.com/support). Change contr
Troubleshooting 68 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common p
Troubleshooting 69 Important safety information Familiarize yourself with the safety information in the following sections before troubleshooting the
Component identification 7 Front panel LEDs Item Description Status 1 UID LED Blue = Identified Blue flashing = Active remote management Off
Troubleshooting 70 WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair proce
Troubleshooting 71 6. Collect all tools and utilities, such as a Torx screwdriver, loopback adapters, ESD wrist strap, and software utilities, necess
Troubleshooting 72 • Server blade power-on problems flowchart (on page 75) • POST problems flowchart (on page 77) • OS boot problems flowchart (on
Troubleshooting 73 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of
Troubleshooting 74 Item See 5 "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Docu
Troubleshooting 75 Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.
Troubleshooting 76 • The health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the serv
Troubleshooting 77 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system atte
Troubleshooting 78 Item Refer to 1 Server blade power-on problems flowchart (on page 75) 2 "POST error messages and beep codes (on page 83
Troubleshooting 79 OS boot problems flowchart There are two ways to use SmartStart when diagnosing OS boot problems on a server blade: • Use iLO
Component identification 8 SAS and SATA hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) SAS and SATA h
Troubleshooting 80 Possible causes: • Corrupted OS • Hard drive subsystem problem • Incorrect boot order setting in RBSU Item See 1 HP ROM-Ba
Troubleshooting 81 * See the server blade OS boot problems flowchart (on page 79) Server fault indications flowchart Symptoms: • Server boots, but
Troubleshooting 82 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes:
Troubleshooting 83 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the
Battery replacement 84 Battery replacement If the server blade no longer automatically displays the correct date and time, you may need to replace t
Battery replacement 85 6. Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration.
Regulatory compliance notices 86 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance
Regulatory compliance notices 87 energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
Regulatory compliance notices 88 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Cana
Regulatory compliance notices 89 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other
Component identification 9 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Flashing irregularly Amber, flashing regularly (1
Regulatory compliance notices 90 Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optica
Regulatory compliance notices 91 Batteries, battery packs, and accumulators should not be disposed of together with the general household waste.
Electrostatic discharge 92 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions yo
Specifications 93 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shippin
Technical support 94 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical su
Technical support 95 • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, howev
Technical support 96 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations
Technical support 97 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das
Technical support 98 el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de compo
Technical support 99 • Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas
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