HP 4410T Manual de servicio

HP 4410t Mobile Thin ClientMaintenance and Service GuideDocument Part Number: 571223-001July 2009This guide is a troubleshooting reference used for ma

Maintenance and Service Guide 2–12External component identificationComponents included with the computer may vary by region and model. The illustratio

Screw listingMaintenance and Service Guide 7–11Where used: 3 screws that secure the fan to the heat sinkWhere used: 6 screws that secure the display h

7–12 Maintenance and Service GuideScrew listingPhillips PM2.0×5.0 screwWhere used: 2 screws that secure the solid-state module to the computerColor Qu

Screw listingMaintenance and Service Guide 7–13Phillips PM2.5×11.0 captive screwWhere used: One captive screw that secures the solid-state module to t

7–14 Maintenance and Service GuideScrew listingPhillips PM2.0×7.0 screwWhere used: 4 screws that secure the solid-state module to the solid-state modu

Screw listingMaintenance and Service Guide 7–15Torx T8M2.5×8.0 screw Where used: 19 screws that secure the top cover to the base enclosureColor Quanti

7–16 Maintenance and Service GuideScrew listingPhillips PM2.5×9.0 screwWhere used: One screw that secures the USB board to the base enclosureColor Qua

Screw listingMaintenance and Service Guide 7–17Phillips PM2.5×9.0 captive screw Where used: 5 captive screws that secure the heat sink to the system b

7–18 Maintenance and Service GuideScrew listingTorx T8M2.5×6.0 screw Where used: 4 screws that secure the display bezel to the display assemblyColor Q

Maintenance and Service Guide 8–18Connector pin assignmentsAudio-in (microphone) Audio-out (headphone)Pin Signal1 Audio signal in2 Audio signal in3Gro

8–2 Maintenance and Service GuideConnector pin assignmentsExternal monitor Pin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5Ground6 Gr

2–2 Maintenance and Service GuideExternal component identificationDisplay componentsItem Component Description(1) Internal display switch Turns off th

Connector pin assignmentsMaintenance and Service Guide 8–3HDMIPin Signal1 TMDS data 2+2 TMDS data 2 shield3 TMDS data 2-4 TMDS data 1+5 TMDS data 1 sh

8–4 Maintenance and Service GuideConnector pin assignmentsRJ-45 (network)Pin Signal1Transmit +2Transmit -3Receive +4 Unused5 Unused6Receive -7 Unused8

Connector pin assignmentsMaintenance and Service Guide 8–5RJ-11 (modem)Pin Signal1 Unused2Tip3Ring4 Unused5 Unused6 Unused7 Unused8 Unused

8–6 Maintenance and Service GuideConnector pin assignmentsUniversal Serial Bus Pin Signal1+5 VDC2Data3 Data +4Ground

Maintenance and Service Guide 9–19Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage

9–2 Maintenance and Service GuidePower cord set requirementsRequirements for specific countries and regionsCountry/region Accredited agency Applicabl

Maintenance and Service Guide 10–110RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of it in general household w

10–2 Maintenance and Service GuideRecyclingTo disassemble the display assembly, follow these steps:1. Remove all screw covers 1 and screws 2 that secu

RecyclingMaintenance and Service Guide 10–34. Disconnect all display panel cables 1 from the display inverter, and then remove the inverter 2.5. Remov

10–4 Maintenance and Service GuideRecycling9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display pane

External component identificationMaintenance and Service Guide 2–3Buttons, switches, and speakersItem Component Description(1) Speakers (2) Produce so

RecyclingMaintenance and Service Guide 10–516. Turn the display panel upside down.17. Remove the backlight frame from the display panel.ÅWARNING: The

10–6 Maintenance and Service GuideRecycling19. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure the LCD panel to

Maintenance and Service Guide Index-1IndexAAC adapter, spare part number 3–10, 3–11antennadisconnecting 4–19illustrated 3–6locations 2–1audio, product

Index-2 Maintenance and Service Guidedisplay componentsillustrated 2–2recycling 10–1spare part numbers 3–6display hingesillustrated 3–6, 3–12removal 4

Maintenance and Service Guide Index-3microphoneillustrated 3–6location 2–2product description 1–1microphone jackconnector pinout 8–1location 2–7model

Index-4 Maintenance and Service GuideRrecyclingbattery 10–1display components 10–1removal/replacementpreliminaries 4–1procedures 4–5right-side compone

2–4 Maintenance and Service GuideExternal component identificationKeysItem Component Description(1) esc key Displays system information when pressed i

External component identificationMaintenance and Service Guide 2–5LightsItem Component Description(1) Caps lock light On: Caps lock is on.(2) Info lig

2–6 Maintenance and Service GuideExternal component identificationPointing devicesItem Component Description(1) TouchPad* Moves the pointer, and selec

External component identificationMaintenance and Service Guide 2–7Front componentsItem Component Description(1) Drive light Blinking: The flash drive

2–8 Maintenance and Service GuideExternal component identificationLeft-side componentsItem Component Description(1) ExpressCard slot Supports optional

External component identificationMaintenance and Service Guide 2–9Right-side componentsItem Component Description(1) USB ports (2) Connect optional US

2–10 Maintenance and Service GuideExternal component identificationBottom componentsItem Component Description(1) Battery release latches (2) Release

© Copyright 2009 Hewlett-Packard Development Company, L.P.Intel and Celeron are trademarks of Intel Corporation in the U.S. and other countries. Micro

Maintenance and Service Guide 3–13Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial numbe

3–2 Maintenance and Service GuideIllustrated parts catalogComputer major components

Illustrated parts catalogMaintenance and Service Guide 3–3Item Description Spare part number(1) 14.1-in, SVA, HD, LED display assembly (includes webca

3–4 Maintenance and Service GuideIllustrated parts catalog(6) Modem module✎The modem module spare part kit does not include a modem module cable. The

Illustrated parts catalogMaintenance and Service Guide 3–5(10) WLAN module (continued) Broadcom 4312G 802.11a/b/g WLAN module for use in Canada, the

3–6 Maintenance and Service GuideIllustrated parts catalogDisplay subcomponentsItem Description Spare part number(1) Display bezel 536422-001(2) Displ

Illustrated parts catalogMaintenance and Service Guide 3–7Cable KitItem Description Spare part numberCable Kit: 536538-001(1) Network cable (includes

3–8 Maintenance and Service GuideIllustrated parts catalogMass storage devicesItem Description Spare part number(1) Solid-state module (includes brack

Illustrated parts catalogMaintenance and Service Guide 3–9Plastics KitItem Description Spare part numberPlastics Kit: 535780-001(1) Optical drive spac

3–10 Maintenance and Service GuideIllustrated parts catalogMiscellaneous partsDescription Spare part number65-W PFC HP Smart Adapter 463958-001Power c

Safety warning noticeÅWARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly o

Illustrated parts catalogMaintenance and Service Guide 3–11Sequential part number listingSpare part number Description463958-001 65-W PFC HP Smart Ada

3–12 Maintenance and Service GuideIllustrated parts catalog504664-001 Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands

Illustrated parts catalogMaintenance and Service Guide 3–13536410-051 Keyboard for use in France536410-061 Keyboard for use in Italy536410-071 Keyboar

3–14 Maintenance and Service GuideIllustrated parts catalog537010-001 Intel Celeron 575 2.00-GHz processor (1-MB L2 cache, 667-MHz FSB; includes repla

Maintenance and Service Guide 4–14Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tool

4–2 Maintenance and Service GuideRemoval and replacement proceduresDrive handlingÄCAUTION: Drives are fragile components that must be handled with car

Removal and replacement proceduresMaintenance and Service Guide 4–3The following table shows how humidity affects the electrostatic voltage levels gen

4–4 Maintenance and Service GuideRemoval and replacement proceduresEquipment guidelinesGrounding equipment must include either a wrist strap or a foot

Removal and replacement proceduresMaintenance and Service Guide 4–5Component replacement proceduresThis chapter provides removal and replacement proce

4–6 Maintenance and Service GuideRemoval and replacement proceduresComputer feetThe computer feet are adhesive-backed rubber pads. The feet are includ

Maintenance and Service Guide ivContents1 Product description2 External component identificationTop components . . . . . . . . . . . . . . . . . . . .

Removal and replacement proceduresMaintenance and Service Guide 4–7BatteryBefore removing the battery, follow these steps:1. Shut down the computer.2.

4–8 Maintenance and Service GuideRemoval and replacement proceduresSwitch coverBefore removing the switch cover, follow these steps: 1. Shut down the

Removal and replacement proceduresMaintenance and Service Guide 4–92. Turn the computer display-side up with the front toward you.3. Open the computer

4–10 Maintenance and Service GuideRemoval and replacement proceduresRemove the keyboard:1. Remove the three Phillips PM2.5×5.0 screws that secure the

Removal and replacement proceduresMaintenance and Service Guide 4–115. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable

4–12 Maintenance and Service GuideRemoval and replacement proceduresMemory moduleBefore removing the memory module, follow these steps: 1. Shut down t

Removal and replacement proceduresMaintenance and Service Guide 4–13Optical driveBefore removing the optical drive, follow these steps: 1. Shut down t

4–14 Maintenance and Service GuideRemoval and replacement procedures5. If it is necessary to replace the optical drive bracket, follow these steps:a.

Removal and replacement proceduresMaintenance and Service Guide 4–15SpeakersBefore removing the speakers, follow these steps: 1. Shut down the compute

4–16 Maintenance and Service GuideRemoval and replacement proceduresPalm rest✎The palm rest is included in the Plastics Kit, spare part number 535780-

v Maintenance and Service Guide4 Removal and replacement proceduresPreliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . .

Removal and replacement proceduresMaintenance and Service Guide 4–173. Release the ZIF connector 1 to which the TouchPad cable is attached, and then d

4–18 Maintenance and Service GuideRemoval and replacement proceduresWLAN moduleDescriptionSpare part numberBroadcom 4322AGN 802.11a/b/g/n WLAN module

Removal and replacement proceduresMaintenance and Service Guide 4–19Before removing the WLAN module, follow these steps: 1. Shut down the computer.2.

4–20 Maintenance and Service GuideRemoval and replacement proceduresSolid-state module✎The solid-state module spare part kit includes a solid-state br

Removal and replacement proceduresMaintenance and Service Guide 4–215. If it is necessary to replace the solid-state module bracket, follow these step

4–22 Maintenance and Service GuideRemoval and replacement proceduresTop coverBefore removing the top cover, follow these steps: 1. Shut down the compu

Removal and replacement proceduresMaintenance and Service Guide 4–234. Release the ZIF connector 1 to which the power button board cable is attached,

4–24 Maintenance and Service GuideRemoval and replacement proceduresModem module✎The modem module spare part kit does not include a modem module cable

Removal and replacement proceduresMaintenance and Service Guide 4–25Remove the modem module:1. Remove the two Phillips PM2.5×3.0 screws 1 that secure

4–26 Maintenance and Service GuideRemoval and replacement proceduresRTC battery✎The RTC battery is included in the Plastics Kit, spare part number 535

Maintenance and Service Guide vi5 Computer SetupStarting Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Removal and replacement proceduresMaintenance and Service Guide 4–27USB board✎The USB board and cable are included in the Cable Kit, spare part number

4–28 Maintenance and Service GuideRemoval and replacement proceduresModem module cable✎The modem module cable is included in the Cable Kit, spare part

Removal and replacement proceduresMaintenance and Service Guide 4–29Heat sink✎The heat sink spare part kit includes replacement thermal material.Befor

4–30 Maintenance and Service GuideRemoval and replacement proceduresRemove the heat sink:1. Disconnect the fan cable 1 from the system board.2. Follow

Removal and replacement proceduresMaintenance and Service Guide 4–31✎The thermal material must be thoroughly cleaned from the surfaces of the heat sin

4–32 Maintenance and Service GuideRemoval and replacement proceduresFan✎The fan spare part kit includes replacement thermal material.✎To properly vent

Removal and replacement proceduresMaintenance and Service Guide 4–33Remove the fan:1. Remove the three Phillips PM2.0×3.0 screws 1 that secure the fan

4–34 Maintenance and Service GuideRemoval and replacement proceduresProcessor✎The processor spare part kit includes replacement thermal material.Befor

Removal and replacement proceduresMaintenance and Service Guide 4–35Remove the processor:1. Use a flat-bladed screwdriver to turn the processor lockin

4–36 Maintenance and Service GuideRemoval and replacement proceduresPower button boardBefore removing the power button board and cable, follow these s

vii Maintenance and Service Guide8 Connector pin assignmentsAudio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Removal and replacement proceduresMaintenance and Service Guide 4–37Display assemblyBefore removing the display assembly, follow these steps: 1. Shut

4–38 Maintenance and Service GuideRemoval and replacement procedures3. If it is necessary to replace the display bezel or any of the display assembly

Removal and replacement proceduresMaintenance and Service Guide 4–39c. Flex the inside edges of the top edge 1, the left and right sides 2, and the bo

4–40 Maintenance and Service GuideRemoval and replacement proceduresc. Remove the display panel from the display enclosure.d. Remove the six Phillips

Removal and replacement proceduresMaintenance and Service Guide 4–41System board✎The system board spare part kit includes replacement thermal material

4–42 Maintenance and Service GuideRemoval and replacement proceduresRemove the system board:1. Disconnect the network cable 1 and the USB board cable

Removal and replacement proceduresMaintenance and Service Guide 4–43Power connector cable✎The power connector cable is included in the Cable Kit, spar

4–44 Maintenance and Service GuideRemoval and replacement proceduresNetwork cable✎The network cable is included in the Cable Kit, spare part number 53

Maintenance and Service Guide 5–15Computer SetupStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when

5–2 Maintenance and Service GuideComputer SetupComputer Setup menusThe menu tables in this section provide an overview of Computer Setup options.✎Some

Maintenance and Service Guide 1–11Product descriptionCategory DescriptionProduct name HP 4410t Mobile Thin ClientProcessors Intel® Celeron® 575 2.00-G

Computer SetupMaintenance and Service Guide 5–3Security menu✎Some of the menu items listed in this section may not be supported by your computer.Selec

5–4 Maintenance and Service GuideComputer SetupDiagnostics menuSystem Configuration menu✎Some of the menu items listed in this section may not be supp

Maintenance and Service Guide 6–16SpecificationsComputer specificationsMetric U.S.DimensionsLength 23.24 cm 9.15 inWidth 33.60 cm 13.20 inHeight (fron

6–2 Maintenance and Service GuideSpecifications14.1-in display specificationsMetric U.S. DimensionsHeight 20.83 cm 8.2 inWidth 27.94 cm 11.0 inDiagona

SpecificationsMaintenance and Service Guide 6–3DVD-ROM drive specificationsApplicable disc Read: Write:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-RO

6–4 Maintenance and Service GuideSpecificationsSystem DMA specificationsHardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* No

SpecificationsMaintenance and Service Guide 6–5System memory map specificationsSize Memory address System function 640 KB 00000000–0009FFFF Base mem

6–6 Maintenance and Service GuideSpecificationsSystem interrupt specificationsHardware IRQ System functionIRQ0 System timerIRQ1 Standard 101-/102-key

SpecificationsMaintenance and Service Guide 6–7System I/O address specificationsI/O address (hex) System function (shipping configuration) 000–01F DM

6–8 Maintenance and Service GuideSpecifications0C0–0DF Direct memory access controller0F0–0F0 Numeric data processor0200–027F Motherboard resources3B0

1–2 Maintenance and Service GuideProduct descriptionEthernet Marvell 88E8072-B1 10/100/1000 EthernetS3/S5 wake on LAN (AC mode only)Ethernet cable not

Maintenance and Service Guide 7–17Screw listingThis chapter provides specification and reference information for the screws used in the computer. The

7–2 Maintenance and Service GuideScrew listingWhere used: 3 screws that secure the keyboard to the computerWhere used: 3 screws that secure the displa

Screw listingMaintenance and Service Guide 7–3Where used: 4 screws that secure the display bezel to the display assemblyWhere used: 4 screws that secu

7–4 Maintenance and Service GuideScrew listingPhillips PM2.5×3.0 broadhead screw Where used: 4 screws that secure the switch cover to the computerColo

Screw listingMaintenance and Service Guide 7–5Where used: 3 screws that secure the palm rest to the computer

7–6 Maintenance and Service GuideScrew listingPhillips PM2.5×3.0 screw Where used: 2 screws that secure the switch cover to the computerColor Quantity

Screw listingMaintenance and Service Guide 7–7Where used: 4 screws that secure the speakers to the base enclosureWhere used: 2 screws that secure the

7–8 Maintenance and Service GuideScrew listingWhere used: 2 screws that secure the modem module to the system boardWhere used: One screw that secures

Screw listingMaintenance and Service Guide 7–9Phillips PM2.5×6.0 screwWhere used: One screw that secures the optical drive to the computerColor Quanti

7–10 Maintenance and Service GuideScrew listingPhillips PM2.0×3.0 screwWhere used: 2 screws that secure the optical drive bracket to the optical drive