HP 684332-051 Especificaciones

HP ProBook 6475b Notebook PC andHP ProBook 6470b Notebook PCcomputer modelMaintenance and Service Guide

Category Description HP ProBook 6475bNotebook PCcomputer modelHP ProBook 6470bNotebook PCcomputer model ●Intel® Quad Core® i7-3820QM 2.70-GHz processo

9.Swing the right end of the battery release latch arm (2) clockwise until the left end of the armrelease from the openings in the base enclosure.10.

Function boardDescription Spare part numberFunction board 658142-001Before removing the function board, follow these steps:1. Turn off the computer. I

3.Slide the function board (3) to the left, and then remove the function board.Reverse this procedure to install the function board.94 Chapter 4 Rem

System boardNOTE: The system board spare part kit includes replacement thermal material.Description Spare part numberFor use only on HP ProBook 6475b

Before removing the system board, follow these steps:1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn t

5.Disconnect the power connector cable (5) from the system board.6. Close the computer.7.Turn the computer upside down, with the battery bay toward yo

10.Disconnect the display panel cable (5) from the system board.11. Remove the four Phillips PM2.5×5.0 screws that secure the system board to the top

13.Remove the system board (2) by sliding it up and to the right at an angle.Reverse this procedure to install the system board.Heat sinkNOTE: The hea

d.WLAN module (see WLAN module on page 70)e. WWAN module (see WWAN module on page 68)f.Fan (see Fan on page 75)g. Keyboard (see Keyboard on page 76)h.

3.Following the 1, 2, 3, 4 sequence stamped into the heat sink, loosen the four captive Philllipsscrews (1) that secure the heat sink to the system bo

Category Description HP ProBook 6475bNotebook PCcomputer modelHP ProBook 6470bNotebook PCcomputer modelGraphics AMD integrated universal memoryarchite

The following illustration shows the replacement thermal material locations on a computer modelequipped with a graphics subsystem with UMA memory. The

Description Spare part numberAMD A4-4300M 3.00-GHz/2.50-GHz processor with Radeon HD 7420G graphics (1.0-MB L2cache, 1600-MHz DDR3, dual core, 35 W)68

i.System board (see System board on page 95)j. Heat sink (see Heat sink on page 99)Remove the processor:1. Use a flat-bladed screw driver (1) to turn

USB boardDescription Spare part numberUSB board 658141-001Before removing the USB board, follow these steps:1. Turn off the computer. If you are unsur

3.Remove the USB board (3).Reverse this procedure to install the USB board.106 Chapter 4 Removal and replacement procedures

Display assemblyNOTE: The display assembly is spared at the subcomponent level only. For more display assemblyspare part information, see the individu

4.Remove the top cover (3) from the display assembly.5. If it is necessary to replace the display bezel or any of the display assembly subcomponents:a

d.Remove the display bezel (4).The display bezel is available using spare part numbers 683781-001 (for use only on HPProBook 6475b Notebook PC compute

c.Remove the webcam/microphone module (3).The webcam/microphone module is available using spare part number 684346-001. Themicrophone module is availa

8.If it is necessary to replace the display hinge covers:a. Remove the two Phillips PM2.5×3.0 screws (1) that secure the display hinge covers to thedi

Category Description HP ProBook 6475bNotebook PCcomputer modelHP ProBook 6470bNotebook PCcomputer model ●Support for dual-display ports throughdocking

b.Remove the display hinges (2) from the display panel.The display hinges are available using spare part number 641836-001.10. If it is necessary to r

c.Disconnect the display panel cable (2) from the display panel.d. Remove the display panel cable.The display panel cable is available using spare par

c.Remove the WLAN antenna cables and transceivers (3). The WLAN antenna cables andtransceivers are included in the Antenna Kit, spare part number 6427

5 Computer Setup (BIOS) andAdvanced System DiagnosticsComputer Setup, or Basic Input/Output System (BIOS), controls communication between all the inpu

Using Computer SetupNavigating and selecting in Computer SetupTo navigate and select in Computer Setup, follow these steps:1. Turn on or restart the c

Restoring factory settings in Computer SetupNOTE: Restoring defaults will not change the hard drive mode.To return all settings in Computer Setup to t

NOTE: You can also determine the BIOS version by turning on or restarting the computer, pressingthe esc key while the “Press the ESC key for Startup M

Using Advanced System DiagnosticsAdvanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardwareis functioning pr

6 SpecificationsComputer specifications Metric U.S.DimensionsWidth 33.80 cm 13.31 inDepth 23.13 cm 9.11 inHeight (front to back) 3.40 to 3.60 cm 1.34

Metric U.S.Operating 5°C to 35°C 41°F to 95°FNonoperating -20°C to 60°C -4°F to 140°FRelative humidity (noncondensing)Operating 10% to 90%Nonoperatin

Category Description HP ProBook 6475bNotebook PCcomputer modelHP ProBook 6470bNotebook PCcomputer modelHard drive Supports 6.35-cm (2.5-in) hard drive

14.0-inch SGA display specifications Metric U.S.DimensionsHeight 17.6 cm 6.93 inWidth 31.2 cm 12.28 inDiagonal 35.7 cm 14.06 inNumber of colors up to

Hard drive specifications 750-GB* 500-GB* 320-GB*DimensionsHeight 9.5 mm 9.5 mm 9.5 mmLength 100.2 mm 100.4 mm 100.4 mmWidth 69.9 mm 69.9 mm 69.9 mmWe

7 Backup and recoveryRecovery after a system failure is as good as your most recent backup. As you add new software anddata files, you should continue

Performing a recoveryRecovery allows you to repair or restore the computer to its original factory state. You can create an HPfactory image restore DV

Backing up your informationYou should back up your computer files on a regular schedule to maintain a current backup. You canmanually back up your inf

8 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana

9 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not disposeof the battery in general household w

IndexSymbols/Numerics1394 port 19AAC adapter, spare part numbers39, 47AC adapter/battery light 18accessory battery connector 22antennalocations 12remo

removal 110spare part numbers 34, 46,110display panel cableremoval 112spare part numbers 34, 47,113Display Panel Support Kit, sparepart number 34, 42d

Category Description HP ProBook 6475bNotebook PCcomputer modelHP ProBook 6470bNotebook PCcomputer modelOptical drive FixedSerial ATA12.7-mm tray loadS

microphone moduleremoval 109spare part number 34, 41,110model description 54model name 1modem jack 21modem moduleremoval 73spare part number 31, 41, 7

specificationscomputer 120display 122hard drive 123system boardremoval 95spare part numbers 29, 45,46, 47, 95Ttools required 48top cover, spare part n

Category Description HP ProBook 6475bNotebook PCcomputer modelHP ProBook 6470bNotebook PCcomputer model Integrated wireless local area network(WLAN)

Category Description HP ProBook 6475bNotebook PCcomputer modelHP ProBook 6470bNotebook PCcomputer modelExternal mediacardsIntegrated 54-mm ExpressCard

Category Description HP ProBook 6475bNotebook PCcomputer modelHP ProBook 6470bNotebook PCcomputer modelKeyboard/pointingdevicesFull-size keyboard with

Category Description HP ProBook 6475bNotebook PCcomputer modelHP ProBook 6470bNotebook PCcomputer modelOperating system Preinstalled:●Windows® 7 Home

Category Description HP ProBook 6475bNotebook PCcomputer modelHP ProBook 6470bNotebook PCcomputer model Restore media—OS-DVD:●Windows 7 Home Basic 32

© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.AMD, the AMD Arrow logo, andcombinations thereof, are trademarks ofAdvanced Micro Devices, In

2 External component identificationDisplayItem Component Description(1) Internal display switch Turns off the display or initiates Suspend if the disp

Item Component Description(5) Webcam (select models only) Records video and captures still photographs.*The antennas are not visible from the outside

Buttons and fingerprint reader (select models only)NOTE: Your computer may look slightly different from the illustration in this section.Item Componen

Item Component Description(4) Web browser button●When the computer is on, press the button to openthe default Web browser.●When the computer is off, i

Item Component Description(5) Embedded numeric keypad When the keypad is turned on, it can be used like anexternal numeric keypad.Each key on the keyp

Item Component Description(5) Web browser light●On: The computer is on.●Off: The computer is off, in the Suspend state, orin Hibernation.(6) Mute ligh

Item Component Description(5) Left TouchPad button Functions like the left button on an external mouse.(6) Right pointing stick button (select modelso

Item Component Description(5) Hard drive light●Blinking white: The hard drive or optical drive isbeing accessed.●Amber: HP 3D DriveGuard has temporari

Item Component Description(6) Upgrade bay (optical drive shown) The upgrade bay can hold a weight-saver option, a harddrive, or an optical drive that

Item Component Description(6) Vents (2) Enables airflow to cool internal components.NOTE: The computer fan starts up automatically to coolinternal com

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your

BottomNOTE: Your computer may look slightly different from the illustration in this section.Item Component Description(1) Vents (4) Enables airflow to

Item Component Description(7) Bluetooth compartment Contains a Bluetooth device.(8) Service cover Provides access to the hard drive, and also contains

3 Illustrated parts catalog24 Chapter 3 Illustrated parts catalog

Service tagWhen ordering parts or requesting information, provide the computer serial number and model numberprovided on the service tag. It is necess

Computer major components26 Chapter 3 Illustrated parts catalog

Item Component Spare part number(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assemblyspare pa

Item Component Spare part number For use in Turkey 684332-141 For use in the United Kingdom and Singapore 684332-031 For use in the United States 6

Item Component Spare part number For use in Taiwan 684333-AB1 For use in Thailand 684333-281 For use in Turkey 684333-141 For use in the United Ki

Item Component Spare part number For use on computer models equipped with the Intel HM76 chipset, a graphicssubsystem with UMA memory, but without WW

Item Component Spare part number Intel Dual Core i5-3210M 2.50-GHz processor (SC turbo up to 3.10-GHz; 1600-MHzFSB, 3.0-MB L3 cache, 35 W)680645-001

iv Safety warning notice

Item Component Spare part number Broadcom 43228 802.11abgn 2×2 Wi-Fi Adapter 669832-001 Intel Centrino Advanced-N 6205 WLAN module 631954-001 Intel

Display assembly subcomponentsDisplay assembly subcomponents33

Item Component Spare part number(1) Display bezel: For use only on HP ProBook 6475b Notebook PC computer models 683781-001 For use only on HP ProBoo

Cable KitItem Component Spare part number Cable Kit, includes: 641830-001(1) Bluetooth module cable(2) TouchPad board cable(3) RJ-11 jack cableCable

Plastics KitItem Description Spare part number Plastics Kit, includes: 684351-001(1) RJ-11 jack plug(2) ExpressCard slot space saver(3) Optical drive

Mass storage devicesItem Description Spare part number(1) Hard drive (does not include hard drive bracket or screws): 750-GB, 7200-rpm, 9.5-mm 633252

Item Description Spare part number Hard drive bracket screws (not illustrated)(3) Optical drive (includes optical drive bezel and optical drive brack

Miscellaneous partsComponent Spare part numberAC adapter:90-W HP Smart AC adapter (PFC, EM, 3-wire) 693713-00190-W HP Smart AC adapter (PFC, 3-wire) 6

Component Spare part numberFor use in Thailand 490371-201For use in the United Kingdom and Singapore 490371-031Screw Kit 686032-001Sequential part num

Spare part number Description628668-001 6-cell, 62-Wh, 2.80-Ah, Li-ion battery628670-001 6-cell, 55-Wh, 2.80-Ah, Li-ion battery628824-001 Modem module

Table of contents1 Product description ... 12

Spare part number Description655792-001 Bluetooth module 4.0 EDR (does not include the Bluetooth module cable)NOTE: The Bluetooth module cable is incl

Spare part number Description683046-001 AMD A10-4600M 3.20-GHz/2.30-GHz processor with Radeon HD 7660G graphics (4.0-MB L2cache, 1600-MHz DDR3, quad c

Spare part number Description684332-291 Keyboard with pointing stick for use in Japan (includes keyboard cable and pointing stick cable)684332-A41 Key

Spare part number Description684333-211 Keyboard without pointing stick for use in Hungary (includes keyboard cable)684333-251 Keyboard without pointi

Spare part number Description684347-001 14.0-in, LED, SVA, HD, AntiGlare display panel for use on all computer models684348-001 14.0-in, LED, SVA, HD+

Spare part number Description690037-001 System board for use only on HP ProBook 6475b Notebook PC computer models not equipped withWWAN capability in

4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and rep

Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage to thecomputer, damage to a drive, or loss of i

CAUTION: To prevent damage to the computer when you are removing or installing internalcomponents, observe these precautions:Keep components in their

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Grounding guidelines ... 49Electrostatic discharge damage .

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 84 screws that must be removed, replaced

Item Component Description(4) Warranty period This number describes the duration of the warrantyperiod for the computer.(5) Model description This is

BatteryDescription Spare part number9-cell, 100-Wh, 3.00-Ah 631243-0019-cell, 100-Wh, 3.00-Ah 634087-0019-cell, 73-Wh, 2.20-Ah 634089-0016-cell, 62-Wh

SIMNOTE: This section applies only to computer models with WWAN capability.NOTE: If there is a SIM inserted in the SIM slot, it must be removed before

Service coverDescription Spare part numberService cover 684326-001Before removing the service cover, follow these steps:1. Turn off the computer. If y

Optical driveNOTE: The optical drive spare part kit includes an optical drive bezel and optical drive bracket.Description Spare part numberBlu-ray ROM

4.Remove the optical drive (3) from the computer.5. If it is necessary to replace the optical drive bracket, position the optical drive with the rear

Upgrade bayDescription Spare part numberUpgrade bay (includes bezel and bracket) 643926-001Before removing the upgrade bay, follow these steps:1. Turn

5.Remove the upgrade bay (3) from the computer.Reverse this procedure to install the upgrade bay.Component replacement procedures61

6 Specifications ... 120Computer specific

Hard driveNOTE: The hard drive spare part kit does not include the hard drive bracket or screws.Description Spare part number750-GB, 7200-rpm, 9.5-mm

3.Remove the hard drive (3) from the hard drive bay.4. If it is necessary to disassemble the hard drive, perform the following steps:a. Remove the fou

RTC batteryDescription Spare part numberRTC battery (includes cable and double-sided tape) 651948-001Before removing the RTC battery, follow these ste

2.Detach the RTC battery (2) from the base enclosure. (The RTC battery is attached to thebase enclosure with double-sided tape.)3. Remove the RTC batt

Memory moduleNOTE: Primary and expansion memory is installed in a stacked configuration in the bottom ofthe computer.Description Spare part number8-GB

2.Remove the memory module (2) by pulling the module away from the slot at an angle.NOTE: Memory modules are designed with a notch (3) to prevent inco

WWAN moduleNOTE: The WWAN module and the WLAN module are not interchangeable.Description Spare part numberHP lt2523 LTE/HSPA+ Mobile Broadband Module

3.Remove the WLAN module (3) by pulling the module away from the slot at an angle.NOTE: WWAN modules are designed with a notch (4) to prevent incorrec

WLAN moduleDescription Spare part numberAtheros WB225 1×1 802.11b/g/n Bluetooth Combo Adapter 675794-001Broadcom 43228 802.11abgn 2×2 Wi-Fi Adapter 66

3.Remove the WLAN module (3) by pulling the module away from the slot at an angle.NOTE: WLAN modules are designed with a notch (4) to prevent incorrec

viii

Bluetooth moduleNOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetoothmodule cable is included in the Cabl

Modem moduleNOTE: The modem module spare part kit does not include an RJ-11 jack cable. The RJ-11 jack cableis included in the Cable Kit, spare part n

3.Disconnect the modem module cable (3) from the modem module.4.Remove the modem module.Reverse this procedure to install the modem module.74 Chapter

FanDescription Spare part numberFan (includes cable) 641839-001Before removing the fan, follow these steps:1. Turn off the computer. If you are unsure

KeyboardFor use in country/region Spare partnumberFor use in country/region Spare partnumberKeyboard with pointing stick (includes keyboard cable and

For use in country/region Spare partnumberFor use in country/region Spare partnumberFor use in Hungary 684333-211 For use in Sweden and Finland 684333

4.Insert a screw driver or similar thin tool into the keyboard release opening in the battery bay, andthen press on the back of the keyboard until the

8.Release the ZIF connector (3) to which the pointing stick cable is attached, and then disconnectthe pointing stick cable (4) from the system board.9

Base enclosureNOTE: The base enclosure spare part kit includes seven rubber feet, the service cover release latchassembly, and the battery release lat

5.Remove the four Phillips PM2.5×3.0 screws from the battery bay (4) that secure the baseenclosure to the computer.6. Remove the two Phillips PM2.5×3.

1 Product descriptionCategory Description HP ProBook 6475bNotebook PCcomputer modelHP ProBook 6470bNotebook PCcomputer modelProduct Name HP ProBook 64

9.Remove the four Torx TM2.5×8.0 screws from the rear panel of the computer.10.Remove the wireless cables from the clips (1) and routing channel built

12.Remove the base enclosure by lifting it straight up from the computer.NOTE: When replacing the bottom cover, make sure to remove the RJ-11 jack cov

Speaker assemblyDescription Spare part numberSpeaker assembly (includes cable) 641840-001Before removing the speaker assembly, follow these steps:1. T

3.Remove the speaker assembly (2) from the base enclosure.Reverse this procedure to install the speaker assembly.RJ-11 jack cableNOTE: The RJ-11 jack

Remove the RJ-11 jack cable:1. Turn the base enclosure right-side up, with the front toward you.2.Release the RJ-11 jack from the clip (1) built into

Service cover release latch assemblyNOTE: The service cover release latch assembly components are included in the Latch Kit, spare partnumber 684339-0

4.Remove the service cover release latch arm spring from the spring retention hooks on the servicecover release latch arm (1) and the base enclosure (

9.Release the right end of the service cover release latch arm (2) from the openings in thebase enclosure.10. Remove the service cover release latch a

Battery release latch assemblyNOTE: The battery release latch assembly components are included in the Latch Kit, spare partnumber 684339-001.Before re

4.Remove the battery release latch arm spring from the spring retention hooks on thebase enclosure (1) and the battery release latch arm (2).5. Slide