HP EliteBook Revolve 810 G2Maintenance and Service Guide
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1 Product descriptionCategory DescriptionProduct Name HP EliteBook Revolve 810 G2Processors●Intel® Dual Core® i7-4600U 2.1-GHz processor (turbo up to
Category DescriptionWireless Integrated wireless personal area network (WPAN) option supported only throughcombination module Two WLAN antennas built
Category DescriptionKeyboard/pointingdevicesFull-size, backlit, spill-reistant keyboard with DuraKeys and active penGesture support: MultiTouch gestur
2 External component identification4 Chapter 2 External component identification
CAUTION: To prevent damage to the display hinges, when in notebook configuration, do not rotatethe display counterclockwise, and do not force the rota
Component Description(6) Webcam Records video and captures photographs. Some modelsallow you to video conference and chat online usingstreaming video
Component Description(8)Audio-out (headphone) jack/Audio-in (microphone) jackConnects optional powered stereo speakers,headphones, earbuds, a heads
Component Description(1) TouchPad on/off button Turns the TouchPad on or off.(2) TouchPad zone Moves the pointer and selects or activates items onthe
Component Description(3)Microphone mute light●Amber: microphone sound is off.●Off: Microphone is on.(4)Wireless light●On: An integrated wireless de
© Copyright 2013 Hewlett-PackardDevelopment Company, L.P.Product noticeBluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardComp
Component Description(5) Embedded numeric keypad When the keypad is turned on, it can be usedlike an external numeric keypad.Each key on the keypa
BottomNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1) Service door Gives access to
RearNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1)RJ-45 (network) jack Connects a n
3 Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number and model numberprovided on th
Computer major components14 Chapter 3 Illustrated parts catalog
Item Component Spare part number(1) Display assembly, 11.6-in, AntiGlare (1366×768), HD, UWVA (includes displayhinge, microphones, webcamera, and Wind
Item Component Spare part number For use in Taiwan 716747-AB1 For use in Thailand 716747-281 For use in Turkey 716747-141 For use in the United Ki
Item Component Spare part number(9) Power Button board (includes cable) 753718-001(10) Speaker Kit (includes left and right speakers and cables) 75371
Component Spare part numberFor use in Brazil 490371-202For use in Denmark 490371-081For use in Europe 490371-021For use in Israel 490371-BB1For use in
Spare part number Description490371-AB1 Power cord for use in Taiwan (3-pin, black, 1.83-m)490371-AD1 Power cord for use in South Korea (3-pin, black,
Important Notice about Customer Self-Repair PartsCAUTION: Your computer includes Customer Self-Repair parts and parts that should only beaccessed by a
Spare part number Description716747-271 Keyboard with backlight for use in Romania (includes backlight cable and keyboard cable)716747-281 Keyboard wi
Spare part number Description753720-001 11.6-in, AntiGlare (1366×768), HD, UWVA display assembly (includes display hinge,microphones, webcamera, and W
4 Removal and replacementprocedures preliminaryrequirementsTools requiredYou will need the following tools to complete the removal and replacement pro
Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr
Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
5 Removal and replacementprocedures for Customer Self-Repair partsNOTE: The Customer Self-Repair program is not available in all locations. Installing
BatteryDescription Spare part number6 cell, 44-Wh, 1.98-Ah, Li-ion battery 698943-001Before disassembling the computer, follow these steps:1. Turn off
3. Pivot the battery downwards (2) until it is seated. The battery release latch automatically locks thebattery into place.Component replacement proce
iv Important Notice about Customer Self-Repair Parts
Service doorDescription Spare part numberService door (includes 4 captive retention screws and 2 rubber feet) 753713-001Before removing the service do
8. Lift the front edge of the service door (2) until the cover detaches from the computer, and thenremove the service door (3) from the computer.Rever
WWAN moduleDescription Spare part numberHP lt4112 LTE/HSPA+ Mobile Broadband Module (Europe and Asia Pacific) 704030-001HP lt4111 LTE/EV-DO/HSPA+ Mobi
3. Remove the WWAN module (3) by pulling the module away from the slot at an angle.NOTE: If the WWAN antenna cables are not connected to the terminals
WLAN moduleDescription Spare part numberIntel Dual Band Wireless-AC 7260 802.11 ac (2x2) WiFi + BT 4.0 combo 710663-001Intel Dual Band Wireless-N 7260
4. Remove the WLAN module (3) by pulling the module away from the connection at an angle.NOTE: If the WLAN antennas are not connected to the terminals
Description Spare part number128-GB 753728-001180-GB 753730-001Before removing the solid-state drive, follow these steps:1. Turn off the computer. If
2. Remove the solid-state drive (2) by pulling the drive away from the slot at an angle.Reverse this procedure to install the solid-state drive.Memory
4. Remove the battery (see Battery on page 28).5. Remove the service door (see Service door on page 30).Remove the memory module:NOTE: Note the locati
6 Removal and replacementprocedures for Authorized ServiceProvider partsCAUTION: Components described in this chapter should only be accessed by an au
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your
NFC boardDescription Spare part numberNFC board (includes NFC board cable) 753717-001Before removing the NFC board, follow these steps:1. Turn off the
KeyboardNOTE: The keyboard spare part kit includes a backlight cable, keyboard, and keyboard cable.For use in country/region Spare part number For use
Remove the keyboard:1. Loosen the 2 captive screws that secure the keyboard to the computer.2. Rest and secure the computer on its left side.3. Partia
6. Open the computer.7. Lift the rear edge of the keyboard, and then swing the keyboard up and forward until it restsupside down on the palm rest.8. R
10. Remove the keyboard (5).Reverse this procedure to install the keyboard.44 Chapter 6 Removal and replacement procedures for Authorized Service Pr
Top coverDescription Spare part numberTop cover with TouchPad (includes battery release latch, NFC board antenna cable, powerconnector cover, and RJ-4
5. Release the tape (2) and (3) that secures the WWAN antenna cables and the WLAN antennacables.6. Remove the five Torx T8M2.0×5.65 screws (1) and the
7. Remove the Top cover.Reverse this procedure to install the Top cover.Component replacement procedures47
SpeakersDescription Spare part numberFront speakers (includes left and right speakers, cables, and 4 rubber isolators) 753719-001Before removing the s
4. Remove the speakers (4).Reverse this procedure to install the speakers.Component replacement procedures49
vi Safety warning notice
Power Button boardDescription Spare part numberPower Button board (includes cable) 753718-001Before removing the button board, follow these steps:1. T
6. Detach the button board (1) from the top cover. (The button board cable is attached to the the topcover with double-sided tape.)7. Remove the Phill
2. Detach the RTC battery (2) from the top cover. (The RTC battery is attached to the system boardwith double-sided tape.)3. Remove the RTC battery.Re
Fan/heat sink assemblyDescription Spare part numberFan/heat sink assembly (includes replacement thermal material) 753716-001Before removing the fan/he
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sinkassembly and the processor each time the fan/heat sink ass
System boardDescription Spare part numberEquipped with an Intel Dual Core iIntel Dual Core i7-4600U 2.1-GHz processor (turbo up to 3.3-GHz), 1600-MHz
f. Top cover (see Top cover on page 45)g. Right speaker (see Speakers on page 48)h. Fan/heat sink assembly (see Fan/heat sink assembly on page 53)NOTE
6. Remove the system board (3).Reverse this procedure to install the system board.Component replacement procedures57
Hinge coverDescription Spare part numberHinge cover (includes hinge cap, WWAN antenna cables and transceivers, and WWAN antennashield)753714-001Before
2. Remove the six Phillips M2.0×2.5 screws (3) that secure the hinge cover to the top cover.3. Turn the computer right side up, with the front toward
Table of contents1 Product description ... 12
Display assemblyDescription Spare part numberDisplay Hinge up 11.6 HD AG UWVA 753720-001Before removing the display assembly, follow these steps:1. Tu
2. Slide the display assembly (2) away from the top cover and remove it.Reverse this procedure to install the display assembly.Component replacement p
7 Backup and recoveryWindows 8.1To protect your information, use Windows backup and restore utilities to back up individual files andfolders, back up
Using the Windows recovery toolsTo recover information you previously backed up, see Windows Help and Support for steps onrestoring files and folders.
4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.5. Follow the on-screen instructions.Using Windows operatin
Using Windows Refresh or Windows ResetWhen your computer is not working properly and you need to regain system stability, the WindowsRefresh option al
Windows 7Your computer includes HP and Windows tools to help you safeguard your information and retrieve it ifyou ever need to. These tools will help
select drivers and applications if the hard drive becomes corrupted. HP Recovery Disc Creator cancreate two kinds of recovery DVDs:●Windows 7 operatin
NOTE: Windows includes the User Account Control feature to improve the security of your computer.You may be prompted for your permission or password f
Using the Windows recovery toolsUsing the Windows recovery tools, you can:●Recover individual files●Restore the computer to a previous system restore
WLAN module ... 34Solid-state drive ...
Using f11 recovery tools (select models only)CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All filesthat you
6. Select Repair your computer.7. Follow the on-screen instructions.After the repair is completed:1. Eject the Windows 7 operating system DVD and then
8 Computer Setup (BIOS) andAdvanced System DiagnosticsWindows 8.1Using Computer SetupComputer Setup, or Basic Input/Output System (BIOS), controls com
To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes:Click the Exit icon in the
Determining the BIOS versionTo determine whether available BIOS updates contain later BIOS versions than those currently installedon the computer, you
3. Using the hard drive path you recorded earlier, open the folder on your hard drive that containsthe update.4. Double-click the file that has an .ex
9 Windows 7 - Using Computer Setup(BIOS) and HP PC HardwareDiagnostics (UEFI)Setup Utility, or Basic Input/Output System (BIOS), controls communicatio
Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downloadand install a BIOS update only
the operating system to isolate hardware failures from issues that may be caused by the operatingsystem or other software components.To start HP PC Ha
10 SpecificationsComputer specifications Metric U.S.DimensionsWidth 28.5 cm 11.22 inDepth 21.2 cm 8.35 inHeight 2.22 cm 0.87 inWeight (equipped with 4
Starting Computer Setup ... 72Navigating and selecting in Compu
11.6-inch UWVA display specifications Metric U.S.DimensionsHeight 14.50 cm 5.71 inWidth 25.70 cm 10.12 inDiagonal 29.40 cm 11.58 inNumber of colors Up
11 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or fro
Country/region Accredited agency Applicable note numberThe People's Republic of China COC 5South Korea EK 4Sweden SEMKO 1Switzerland SEV 1Taiwan
12 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not disposeof the battery in general household
IndexAAC adapter light 12AC adapter, spare part numbers17, 19ambient light sensor 5antenna, location 5audio, product description 1audio-in jack 7audio
memory moduleproduct description 1removal 37spare part numbers 17, 19,37microphonelocation 5product description 1microphone jack 7microphone mute ligh
Windows 7 operating systemmediacreating 66Windows 8 operating systemDVD 64Windows application key 10Windows button 9Windows Home button 6wireless ante
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