HP OMEN - 17-w200 CTO Manual de usuario

OMEN by HP Laptop PCModels 17-w001 through 17-w099 and Models 17-w201 through 17w299Maintenance and Service Guide

Battery ...

Country/region Accredited agency Applicable note number3. The appliance coupler, exible cord, and wall plug must bear a “T” mark and registration num

12 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household

IndexAAC adapter and battery 7AC adapter, spare part number 26action keys 14identifying 14airplane mode key 15antenna, spare part number 66antennasrem

HP Recovery mediacreating 78recovery 81HP Recovery partitionrecovery 81removing 83Iintegrated numeric keypad, identifying 14internal microphones, iden

HP Recovery Manager 80media 81starting 81supported discs 79system 80USB ash drive 81using HP Recovery media 79recovery mediacreating 78creating using

Changing the computer boot order ... 82Removing the HP Recovery partitio

xii

1 Product descriptionOMEN by HP Laptop PC Intel 6th generation processorsIntel 7th generation processorsCategory Description NV 960M NV 965M NV N17P-G

OMEN by HP Laptop PC Intel 6th generation processorsIntel 7th generation processorsCategory Description NV 960M NV 965M NV N17P-GO NV N17P-G1NVIDIA N1

OMEN by HP Laptop PC Intel 6th generation processorsIntel 7th generation processorsCategory Description NV 960M NV 965M NV N17P-GO NV N17P-G1●2 TB (54

OMEN by HP Laptop PC Intel 6th generation processorsIntel 7th generation processorsCategory Description NV 960M NV 965M NV N17P-GO NV N17P-G1HP Wide V

OMEN by HP Laptop PC Intel 6th generation processorsIntel 7th generation processorsCategory Description NV 960M NV 965M NV N17P-GO NV N17P-G1Clickpad

OMEN by HP Laptop PC Intel 6th generation processorsIntel 7th generation processorsCategory Description NV 960M NV 965M NV N17P-GO NV N17P-G1Battery6

2 External component identicationRight sideComponent Description(1) Drive light (select products only)●Blinking white: The hard drive or optical driv

© Copyright 2016 HP Development Company, L.P.NVIDIA and GeForce are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S. and othe

Left sideComponent Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to ac

DisplayNOTE: Refer to the illustration that most closely matches your computer.Component Description(1) Internal microphones Record sound.(2) Camera l

Component Description(1) Internal microphones Record sound.(2) Camera Allows you to video chat, record video, or record still images. Some products al

TopTouchPadComponent Description(1) TouchPad zone Reads your nger gestures to move the pointer or activate items on the screen.(2) Left TouchPad

Component Description(1) Power light●On: The computer is on.●Blinking: The computer is in the Sleep state, a power-saving state. The computer shuts o

Component DescriptionIf the computer has stopped responding and shutdown procedures are ineective, press and hold the power button down for at least

KeysComponent Description(1) esc key Displays system information when pressed in combination with the fn key.(2) fn key Executes specic system fu

Icon DescriptionIncreases the screen brightness incrementally as long as you hold down the key.Switches the screen image between display devices conne

BottomComponent Description(1) Vents Enable airow to cool internal components.NOTE: The computer fan starts up automatically to cool internal compo

Rear Component DescriptionVent Enables airow to cool internal components.NOTE: The computer fan starts up automatically to cool internal components a

Important Notice about Customer Self-Repair PartsCAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by

Component(1) Model name (select products only)(2) Product number(3) Serial number(4) Warranty period●Regulatory label(s)—Provide(s) regulatory informa

3 Illustrated parts catalogComputer major componentsNOTE: HP continually improves and changes product parts. For complete and current information on s

Item Component Spare part number(1) Display (spared at the component level; see Display assembly subcomponents on page 24) 20 Chapter 3 Illustrated

Item Component Spare part number(2) Top cover with keyboard and TouchPad in Onyx Black, with Carbon Fiber pattern (full-size standard 3-coat paint isl

Item Component Spare part number(5) Left speaker, part of the speaker kit, which includes left and right speakers 857474-001(6) TouchPad board 862959-

Item Component Spare part number(17) Heat sink for CPU and graphics 725625-001(18) Memory 4 GB SODIMM 2400 MHz 1.2 v DDR4 shared 862397-850 8 GB S

Display assembly subcomponentsItem Component Spare part number(1) Display bezel For products with 3D camera and Intel 6th generation processors onl

Item Component Spare part number(6) HD camera frame 857475-001(7) Hinge caps 862955-001(8) Display cable For products with non-touch FHD screen and

Item Component Spare part number(1) Hard drive 1 TB 5400 RPM SATA RAW HYBRID 8 GB 731999-005 2 TB 5400 RPM SATA RAW 9.5 mm 801808-005 1 TB 7200 R

Component Spare part numberFor use in China (for products with Intel 7th generation processors only) 286497-008Screw kit 857473-001Miscellaneous parts

iv Important Notice about Customer Self-Repair Parts

4 Removal and replacement procedures preliminary requirementsTools requiredYou will need the following tools to complete the removal and replacement p

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Imp

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

5 Removal and replacement procedures for Customer Self-Repair partsThis chapter provides removal and replacement procedures for Customer Self-Repair p

BatteryDescription Spare part numberBattery 6 cell 62 WH 2.8 Ah LI 849911-850Before removing the battery, follow these steps:1. Turn o the computer.

Optical driveDescription Spare part numberOptical drive ●DVD+/-RW Double-Layer SuperMulti 756564-038●Blu-ray Disc R/RW with SuperMulti 729050-011Opti

b. Press the release tab (1) and remove the bezel from the tab side (2).c. Remove the bezel (3) from the optical drive.Reverse this procedure to insta

6 Removal and replacement procedures for authorized service provider partsCAUTION: Components described in this chapter should be accessed only by an

Processor informationIMPORTANT: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft.

2. Remove the seven M2.0x6 screws (1) in the battery bay and on the bottom.3. Lift the base enclosure (2) to remove it.Reverse the removal procedures

Hard driveDescription Spare part numberHard drive ●1 TB 5400 RPM SATA RAW HYBRID 8 GB 731999-005●2 TB 5400 RPM SATA RAW 9.5 mm 801808-005●1 TB 7200 R

2. Lift the hard drive (2) up, and then slide the drive (3) forward to remove it from the computer.3. If it is necessary to disassemble the hard drive

3. Release the hard drive from the notch (3), and then slide the drive (4) forward to remove it from the computer.4. If it is necessary to disassemble

SSD (M.2)Description Spare part numberM.2 SATA SSD, PCIe NVMe TLC ●128 GB 2280 M2 SATA-3 Value PA 827560-026●256 GB 2280 M2 PCIe 3x4SS NVMe TLC PA 8

Memory moduleDescription Spare part numberMemory 2 GB SODIMM 2400 MHz 1.2 v DDR4 shared 864271-8504 GB SODIMM 2400 MHz 1.2 v DDR4 shared 862397-8508

2. Remove the memory module (2) by pulling the module away from the slot at an angle.Reverse this procedure to install a memory module.44 Chapter 6

WLAN moduleDescription Spare part numberIntel Dual Band Wireless-AC 7265 802.11 ac 2x2 WiFi + Bluetooth 4.2 Combo Adapter (non vPRO) 793840-005CAUTION

3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.NOTE: WLAN modules are notched to prevent incorrect installation.NO

Right speakerNOTE: The speaker spare part kit includes the cable.Description Spare part numberSpeaker Kit (includes right and left speakers) 857474-00

vi Processor information

4. Lift the right speaker (4) to remove it.Reverse this procedure to install the right speaker.48 Chapter 6 Removal and replacement procedures for a

USB boardDescription Spare part numberUSB board 857470-001Before removing the USB board, follow these steps:1. Turn o the computer. If you are unsure

FanDescription Spare part numberFan (includes cable) 857463-001Before removing the fan, follow these steps:1. Turn o the computer. If you are unsure

Reverse this procedure to install the fan.Heat sink for discrete graphics memoryDescription Spare part numberHeat sink for discrete graphics memory (f

2. The following illustration shows the replacement thermal material locations. The thermal material must be thoroughly cleaned from the surfaces of t

Left speakerDescription Spare part numberSpeaker Kit (includes left and right speakers) 857474-001Before removing the speaker, follow these steps:1. T

3. Remove speaker (3) from the computer.Reverse this procedure to install the left speaker.54 Chapter 6 Removal and replacement procedures for autho

heat sink for CPU and graphicsDescription Spare part numberheat sink for CPU and graphics 725625-001Before removing the heat sink for CPU and graphics

2. Remove the heat sink (2).Reverse this procedure to install the heat sink for CPU and graphics.56 Chapter 6 Removal and replacement procedures for

System boardDescription Spare part numberSystem boardAll system boards use the following part numbers:xxxxxx-001: Non-Windows operating systemsxxxxxx-

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on you

h. USB board (see USB board on page 49)i. Fan (see Fan on page 50)j. Heat sink for discrete graphics memory (see Heat sink for discrete graphics memor

2. Lift the USB board ribbon cable (1) to release it from the adhesive securing it to the computer.3. Remove the Phillips M2.0 x 4.0 screw (2) securin

RTC batteryDescription Spare part numberRTC battery 861876-001Before removing the RTC battery, follow these steps:1. Turn o the computer. If you are

2. Use a thin tool (1) to release the battery from the battery holder, and then remove the battery (2).Reverse this procedure to install the RTC batte

Power in connectorDescription Spare part numberPower in connector 858021-001Before removing the power in connector, follow these steps:1. Turn o the

2. Remove the connector (2).Reverse this procedure to install the power in connector.Component replacement procedures 63

TouchPad boardDescription Spare part numberTouchPad board 862959-001TouchPad cable 857455-001Before removing the TouchPad board, follow these steps:1.

4. Remove the three Phillips M2.0 x 2.5 screws (4) that secure the TouchPad board, and then remove the TouchPad board (5) from the computer.Reverse th

Display assemblyDescription Spare part numberAntenna, dual 857443-001Back cover in Shadow Mesh, includes dual antenna 862968-001Camera ●3D camera (fo

e. SSD (see SSD (M.2) on page 42)f. Disconnect the WLAN cable (see WLAN module on page 45)g. Right speaker (see Right speaker on page 47)h. USB board

viii Safety warning notice

b. Remove the display bezel (4).3. If it is necessary to replace the raw display panel, remove the four Phillips M2.0 x 3 screws (1) that secure the d

4. Remove the tape (1) covering the display panel connector, disconnect the connector (2) from the display panel, and then remove the panel (3).5. If

a. Lift up the camera module and cable (1).b. Lift the tape (2) covering the from the module, and remove the cable (3).c. Remove the camera module (3)

b. Detach the camera or microphone module (3) from the display enclosure. (The module is attached to the display enclosure with double-sided adhesive.

c. Remove the WLAN antenna cable (3) from the display enclosure.9. If it is necessary to replace the display cable:a. Release the cable from the routi

Reverse this procedure to install the display assembly.Component replacement procedures 73

7 Using Setup Utility (BIOS)Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the

Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update onl

8 Using HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unied Extensible Firmware Interface (UEFI) that allows you to run diagnostic

3. Enter the product name or number.– or –Select Identify now to let HP automatically detect your product.4. Select your computer, and then select you

Table of contents1 Product description ...

9 Backing up, restoring, and recoveringThis chapter provides information about the following processes. The information in the chapter is standard pro

You can use Windows tools to create system restore points and create backups of personal information, see Using Windows tools on page 79.●If your comp

Restore and recoveryThere are several options for recovering your system. Choose the method that best matches your situation and level of expertise:IM

website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.IMPORTANT: HP Recovery Manager does not

Changing the computer boot orderIf your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order o

Removing the HP Recovery partition (select products only)HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard d

10 SpecicationsComputer specications Metric U.S.DimensionsWidth 41.68 cm 16.41 inDepth 27.95 cm 11.0 inHeight (front to back) ●Touch●Non-touch3.

43.94 cm (17.3 in) display specications Metric U.S.DimensionsDiagonal size 43.94 cm 17.3 inThickness 4.2 mm 0.165 inBrightness300 nits (cd/m2)Resolu

11 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 2

Requirements for specic countries and regionsCountry/region Accredited agency Applicable note numberArgentina IRAM 1Australia SAA 1Austria OVE 1Belgi