Hp OmniBook XE2-DB Notebook PC Manual de usuario descargar pdf (Pagina 59)

Service and Support

Getting HP OmniBook Assistance

Setup Guide 59

• Commercial Online Services

• CD-ROM Subscriptions

• Service Parts Information

for information about how to contact HP for

telephone assistance from our technical Customer Care Centers, or for receiving

drivers and software by mail.

• Customer Care Centers

• Software Distribution

Repair Assistance

You must contact one of the participating support providers mentioned

in item 3 of “Support Assistance” on page 58 or an HP Customer Care Center to

receive warranty service. The support provider will help qualify your unit for

warranty repair based on the warranty applicable to your unit and original purchase

date, and will provide you with repair processes in your area. Warranty service

includes the cost of shipping, handling, duties, taxes, freight, or fees to or from the

service location.

Contact one of the support providers listed in items 2 or 3 in the

Support Assistance table or an HP Service Center. The support provider will let you

know about repair charges and processes in your area.

Customer Care Centers

HP Customer Care Centers will assist you for free during the term of the warranty;

you are responsible only for the telephone charge. Refer also to the website

www.hp.com/cpso-support/guide/home.html.

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Hp OmniBook XE2-DB Notebook PC Manual de usuario Pagina 59