HP Omnibook XE3 Manual de usuario

HP Omnibook XE3(AMD CPU Version: Technology Codes GE and GD)Service Manual

1-4 Product Information HP Omnibook XE3 (Technology Codes GE and GD) Figure 1-2. Front View14. Headphone jack.15. Status panel mode select button (se

HP Omnibook XE3 (Technology Codes GE and GD) Replaceable Parts 4-14 Replaceable PartsThis chapter contains an exploded view of the notebook, and the f

4-2 Replaceable Parts HP Omnibook XE3 (Technology Codes GE and GD) Figure 4-1. Exploded View

HP Omnibook XE3 (Technology Codes GE and GD) Replaceable Parts 4-3 Table 4-1. Replaceable Parts for Technology Code GE ModelsDescription Part Number

4-4 Replaceable Parts HP Omnibook XE3 (Technology Codes GE and GD)Description Part Number Exchange User-Part Number Repl.Kit, screws (includes all scr

HP Omnibook XE3 (Technology Codes GE and GD) Replaceable Parts 4-5 Table 4-2. Replaceable Parts for Technology Code GD ModelsDescription Part Number

4-6 Replaceable Parts HP Omnibook XE3 (Technology Codes GE and GD)Description Part Number Exchange User-Part Number Repl.Kit, LCD screw covers (includ

HP Omnibook XE3 (Technology Codes GE and GD) Replaceable Parts 4-7 Table 4-3. Accessory Replaceable PartsDescription Part Number Exchange UserPart Num

4-8 Replaceable Parts HP Omnibook XE3 (Technology Codes GE and GD) Note In the Part Number column in the following table, parts are labeled with their

HP Omnibook XE3 (Technology Codes GE and GD) Replaceable Parts 4-9Part Number Exchange Description User(technology code) Part Number Repl.F2111-60919

HP Omnibook XE3 (Technology Codes GE and GD) Product Information 1-5 Figure 1-4. Bottom View32. Battery.33. Battery latch.34. SDRAM cover.35. Mini-PC

4-10 Replaceable Parts HP Omnibook XE3 (Technology Codes GE and GD)Part Number Exchange Description User(technology code) Part Number Repl.F2409-60907

HP Omnibook XE3 (Technology Codes GE and GD) Reference Information 5-15 Reference InformationThis chapter includes the following reference information

5-2 Reference Information HP Omnibook XE3 (Technology Codes GE and GD)Hewlett-Packard Display Quality StatementTFT (Thin Film Transistor) display manu

HP Omnibook XE3 (Technology Codes GE and GD) Reference Information 5-3 Table 5-1. XE3 TFT LCD Guidelines (13.3/14.1/15.0-in XGA, 15.0-in SXGA+)Type of

1. Product Information2. Removal and Replacement3. Troubleshooting and Diagnostics4. Replaceable Parts5. Reference InformationEnglishPrinted in Taiwan

1-6 Product Information HP Omnibook XE3 (Technology Codes GE and GD)OperationThis section gives an overview of the notebook’s operation.Turning the No

HP Omnibook XE3 (Technology Codes GE and GD) Product Information 1-7Checking the Notebook’s StatusThe notebook’s status lights—located above the keybo

1-8 Product Information HP Omnibook XE3 (Technology Codes GE and GD) Table 1-3. Status LightsIndicator MeaningLED next topower switchPower statusGree

HP Omnibook XE3 (Technology Codes GE and GD) Product Information 1-9Using Fn Hot KeysThe combination of the Fn key plus another key creates a hot key—

1-10 Product Information HP Omnibook XE3 (Technology Codes GE and GD)Resetting the NotebookOccasionally, Windows or the notebook may stop responding,

HP Omnibook XE3 (Technology Codes GE and GD) Product Information 1-11Using the CD/DVD Player (selected models)The multimedia buttons on the front of t

1-12 Product Information HP Omnibook XE3 (Technology Codes GE and GD)SpecificationsThe following tables list the specifications for the notebook and i

HP Omnibook XE3 (Technology Codes GE and GD) Product Information 1-13Communications LAN:– Transmission rate: 10 or 100 Mbps based on Auto-Negotiation.

ii HP Omnibook XE3 (Technology Codes GE and GD)NoticeIn a continuing effort to improve the quality of our products, technical and environmental inform

1-14 Product Information HP Omnibook XE3 (Technology Codes GE and GD) Table 1-6. XE3 Series AccessoriesAccessory DescriptionMemoryF1457C 64-MB SDRAM P

HP Omnibook XE3 (Technology Codes GE and GD) Product Information 1-15Internal DesignThe motherboard PCA is the central component of the notebook’s des

1-16 Product Information HP Omnibook XE3 (Technology Codes GE and GD) Table 1-7. Functional StructureFunction Components Used Component RolesBootupCPU

HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-12 Removal and ReplacementThis chapter shows how to remove and replace the note

2-2 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD)Disassembly FlowchartThe following diagram shows the general “path” you will u

HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-3 Table 2-2. Required Equipment • #0 Phillips screwdriver, preferably magnetize

2-4 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD)Removing the Battery(User-Replaceable)Required Equipment • None.Removal Proced

HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-5Removing an SDRAM Module(User-Replaceable)The notebook has no SDRAM on its mot

2-6 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD) 3. Press outward to release the latches at the sides of the SDRAM module, so

HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-7Removing the Mini-PCI PCA (selected models)(User-Replaceable)Certain notebook

HP Omnibook XE3 (Technology Codes GE and GD) iiiContentsProduct Information ...

2-8 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD) Figure 2-5. Removing the Mini-PCI PCAReassembly Notes • Reattach the cable (

HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-9Replacing Small Parts(User-Replaceable)The user can replace the following smal

2-10 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD)Removing the Keyboard Cover(HP Authorized Service Providers Only)Required Equ

HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-11 Figure 2-7. Removing the Keyboard CoverReassembly Notes • Tuck the display

2-12 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD)Removing the Keyboard(HP Authorized Service Providers Only)Required Equipment

HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-13 Figure 2-9. Disconnecting the Keyboard CableReassembly Notes • Lay the keyb

2-14 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD)Removing the Hard Disk Drive(HP Authorized Service Providers Only) Table 2-7.

HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-15 Figure 2-10. Removing the Hard Disk Drive 5. Loosen all four screws in the

2-16 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD) 6. Carefully remove the pin connector from the end of the drive by working a

HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-17Recovering and Reinstalling SoftwareYou can use the Recovery CDs to recover a

iv HP Omnibook XE3 (Technology Codes GE and GD)Replaceable Parts...

2-18 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD)Removing the Display Assembly(HP Authorized Service Providers Only)Required E

HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-19 Figure 2-12. Removing the DisplayReassembly Notes • While installing the hi

2-20 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD)Installing a New Display AssemblyWhen installing a new display, you must make

HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-21As an example, the following figure shows the DIP switches set to OFF-ON-ON-O

2-22 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD)Removing the Top Case(HP Authorized Service Providers Only)Required Equipment

HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-23 8. Release the CD player PCA cable from the motherboard. Figure 2-15. Remov

2-24 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD)Removing the CD Player PCA (selected models)(HP Authorized Service Providers

HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-25Removing the Hinge Saddle Set(HP Authorized Service Providers Only)Required E

2-26 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD) 4. Remove the retaining screws from the back of the notebook, just below the

HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-27Removing the Video PCA(HP Authorized Service Providers Only)Required Equipmen

HP Omnibook XE3 (Technology Codes GE and GD) vTablesTable 1-1. Omnibook XE3 Series Models...

2-28 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD) 4. Remove all three retaining screws from the PCA, and carefully lift it off

HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-29Removing the Heatsink Assembly (with Fan)(HP Authorized Service Providers Onl

2-30 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD)Removing the CPU Module(HP Authorized Service Providers Only) Table 2-10. CPU

HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-31 Figure 2-21. Removing the CPU ModuleReassembly Notes • Two of the CPU module

2-32 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD)Removing the Floppy Disk Drive(HP Authorized Service Providers Only)Required

HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-33 Figure 2-22. Removing the Floppy Disk DriveReassembly Notes • Make sure the

2-34 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD)Removing the CD/DVD Drive(HP Authorized Service Providers Only)Required Equip

HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-35Removing the Motherboard or Bottom Case(HP Authorized Service Providers Only)

2-36 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD) 6. Disconnect the cable from the headphone PCA, and remove the PCA. 7. Remov

HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-37Reinstalling the MotherboardReassembly Procedure 1. Insert the I/O connectors

vi HP Omnibook XE3 (Technology Codes GE and GD)IntroductionThis manual provides reference information for servicing HP Omnibook XE3 notebook PCs. It i

2-38 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD)Replacing the Bottom CaseInstallation Procedure 1. Install a new Microsoft Pr

HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-39Installing a New Serial Number LabelDownload the latest version of the serial

2-40 Removal and Replacement HP Omnibook XE3 (Technology Codes GE and GD)Removing Notebook Components(HP Authorized Service Providers Only)Required Eq

HP Omnibook XE3 (Technology Codes GE and GD) Removal and Replacement 2-41Component Removal Procedure Additional StepsKeyboardSee page 2-12.PCA, CD pla

HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-13 Troubleshooting and DiagnosticsThis chapter includes troubleshooting

3-2 Troubleshooting and Diagnostics HP Omnibook XE3 (Technology Codes GE and GD)TroubleshootingThe suggestions in this section can help isolate and re

HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-3Checking for Customer AbuseSome units may appear to have been damaged

3-4 Troubleshooting and Diagnostics HP Omnibook XE3 (Technology Codes GE and GD)Troubleshooting the ProblemRecord pertinent information about the note

HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-5Suggestions for Troubleshooting Table 3-1. Scope of Diagnostic ToolsF

HP Omnibook XE3 (Technology Codes GE and GD) Product Information 1-11 Product InformationThe Omnibook XE3 series is HP’s value all-in-one business not

3-6 Troubleshooting and Diagnostics HP Omnibook XE3 (Technology Codes GE and GD)If you cannot isolate the cause of a problem using the above diagnosti

HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-7Symptom Call Center:SuggestionsRepair Center:Likely CausesRepair Cente

3-8 Troubleshooting and Diagnostics HP Omnibook XE3 (Technology Codes GE and GD)Symptom Call Center:SuggestionsRepair Center:Likely CausesRepair Cente

HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-9Symptom Call Center:SuggestionsRepair Center:Likely CausesRepair Cente

3-10 Troubleshooting and Diagnostics HP Omnibook XE3 (Technology Codes GE and GD)Symptom Call Center:SuggestionsRepair Center:Likely CausesRepair Cent

HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-11Symptom Call Center:SuggestionsRepair Center:Likely CausesRepair Cent

3-12 Troubleshooting and Diagnostics HP Omnibook XE3 (Technology Codes GE and GD)Symptom Call Center:SuggestionsRepair Center:Likely CausesRepair Cent

HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-13Symptom Call Center:SuggestionsRepair Center:Likely CausesRepair Cent

3-14 Troubleshooting and Diagnostics HP Omnibook XE3 (Technology Codes GE and GD)Symptom Call Center:SuggestionsRepair Center:Likely CausesRepair Cent

HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-15Symptom Call Center:SuggestionsRepair Center:Likely CausesRepair Cent

1-2 Product Information HP Omnibook XE3 (Technology Codes GE and GD)Product CPU Display/color HardDriveStandardSDRAMCD/DVDdrive 1Multimediabuttons/sta

3-16 Troubleshooting and Diagnostics HP Omnibook XE3 (Technology Codes GE and GD)Symptom Call Center:SuggestionsRepair Center:Likely CausesRepair Cent

HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-17Symptom Call Center:SuggestionsRepair Center:Likely CausesRepair Cent

3-18 Troubleshooting and Diagnostics HP Omnibook XE3 (Technology Codes GE and GD)Symptom Call Center:SuggestionsRepair Center:Likely CausesRepair Cent

HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-19Symptom Call Center:SuggestionsRepair Center:Likely CausesRepair Cent

3-20 Troubleshooting and Diagnostics HP Omnibook XE3 (Technology Codes GE and GD)Symptom Call Center:SuggestionsRepair Center:Likely CausesRepair Cent

HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-21Symptom Call Center:SuggestionsRepair Center:Likely CausesRepair Cent

3-22 Troubleshooting and Diagnostics HP Omnibook XE3 (Technology Codes GE and GD)Diagnostic ToolsThis section describes the following diagnostic tools

HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-23Running e-DiagTools 1. Restart the notebook. 2. When the HP logo appe

3-24 Troubleshooting and Diagnostics HP Omnibook XE3 (Technology Codes GE and GD) 15. Optional: Open the Support Ticket. In Windows, click Start, Prog

HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-25Interpreting the ResultsThe following table lists test groups, error

HP Omnibook XE3 (Technology Codes GE and GD) Product Information 1-3FeaturesThe following illustrations show the notebook’s main external features. Fo

3-26 Troubleshooting and Diagnostics HP Omnibook XE3 (Technology Codes GE and GD)Code SuggestionsKeyboard Tests0400h –0401hReplace the motherboard.041

HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-27Code SuggestionsTI CardBus Tests1201h Remove any mini-PCI PCA and rep

3-28 Troubleshooting and Diagnostics HP Omnibook XE3 (Technology Codes GE and GD)Power-On Self-Test Note If Quiet Boot is enabled in BIOS Setup (the d

HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-29The following table lists POST messages and explanations for reported

3-30 Troubleshooting and Diagnostics HP Omnibook XE3 (Technology Codes GE and GD)Message Description02F5: DMA Test FailedServerBIOS2 test error: Canno

HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-31Sycard PCCtest 450/460 CardBus Card (Optional)The PCCtest 450 and 460

3-32 Troubleshooting and Diagnostics HP Omnibook XE3 (Technology Codes GE and GD)Desktop and Windows Management Interfaces (DMI/WMI) Note HP TopTools

HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-33BIOS Setup UtilityThe BIOS Setup utility provides access to basic con

3-34 Troubleshooting and Diagnostics HP Omnibook XE3 (Technology Codes GE and GD)System Devices Menu Description DefaultPS/2 Pointing Devices Enables

HP Omnibook XE3 (Technology Codes GE and GD) Troubleshooting and Diagnostics 3-35Updating the Notebook’s BIOSHewlett-Packard may from time to time pro