HP P5389A - Intel Pentium III-S 1.4 GHz Processor Upgrade Especificaciones

Maintenance and Service GuideHP Compaq nc8000 Business NotebookHP Compaq nw8000 Mobile WorkstationDocument Part Number: 333954-005October 2006This gui

1–4 Maintenance and Service GuideProduct DescriptionTable 1-2HP Compaq nc8000 Business Notebook ModelsThese HP Compaq nc8000 Business Notebook models

Removal and Replacement ProceduresMaintenance and Service Guide 5–75. Remove the battery bezel by sliding it down and off of the battery pack.✎The bat

5–8 Maintenance and Service GuideRemoval and Replacement Procedures6. Remove the hard drive by following these steps:a. Turn the notebook upside down

Removal and Replacement ProceduresMaintenance and Service Guide 5–9e. Use the Mylar tab 1 to slide the hard drive to the right 2 to disconnect it from

5–10 Maintenance and Service GuideRemoval and Replacement Proceduresg. Remove the two T5M2.5×4.0 screws 1 and the two PM3.0×3.5 screws 2 that secure t

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.4 Notebook FeetThe notebook feet are adhesive-backed rubber pads. The feet are i

5–12 Maintenance and Service GuideRemoval and Replacement Procedures5.5 MultiBay Device1. Prepare the notebook for disassembly (refer to Section 5.3).

Removal and Replacement ProceduresMaintenance and Service Guide 5–135.6 Bluetooth Board1. Prepare the notebook for disassembly (refer to Section 5.3).

5–14 Maintenance and Service GuideRemoval and Replacement Procedures5. Disconnect the Bluetooth cable from the Bluetooth board 1 and the system board

Removal and Replacement ProceduresMaintenance and Service Guide 5–155.7 Integrated Smart Card✎The integrated smart card is located in the bottom PC Ca

5–16 Maintenance and Service GuideRemoval and Replacement Procedures✎The integrated smart card bezel is included in the Miscellaneous Plastics Kit, sp

Product DescriptionMaintenance and Service Guide 1–5These HP Compaq Business Notebook nc8000 models feature the following: Dual point (pointing stick

Removal and Replacement ProceduresMaintenance and Service Guide 5–175.8 Optical Drive1. Prepare the notebook for disassembly (refer to Section 5.3).2.

5–18 Maintenance and Service GuideRemoval and Replacement Procedures5.9 Keyboard1. Prepare the notebook for disassembly (refer to Section 5.3).2. Turn

Removal and Replacement ProceduresMaintenance and Service Guide 5–193. Remove the T8M2.×6.0 screw that secures the keyboard to the notebook.Removing t

5–20 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the notebook right-side up with the front facing you.5. Open the notebook.

Removal and Replacement ProceduresMaintenance and Service Guide 5–218. Release the zero insertion force (ZIF) connector 1 to which the pointing stick

5–22 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Memory Expansion Board1. Prepare the notebook for disassembly (refer to Secti

Removal and Replacement ProceduresMaintenance and Service Guide 5–235.11 Modem Board1. Prepare the notebook for disassembly (refer to Section 5.3).2.

5–24 Maintenance and Service GuideRemoval and Replacement Procedures5. Turn the modem board upside down 1.6. Disconnect the modem cable 2 from the mod

Removal and Replacement ProceduresMaintenance and Service Guide 5–25✎Some computer models have two Torx7 with pin security screws (M2.0×4.0) securing

5–26 Maintenance and Service GuideRemoval and Replacement Procedures5. Disconnect the two antenna cables 1 from the board. Make note of which cable co

1–6 Maintenance and Service GuideProduct DescriptionCnc8000 P 160 S5 40 D Gn 51 PAsia PacificAustraliaBelgiumBrazilCzech RepublicDenmarkEuropeFranceFr

Removal and Replacement ProceduresMaintenance and Service Guide 5–275.13 Heat Sink1. Prepare the notebook for disassembly (refer to Section 5.3).2. Re

5–28 Maintenance and Service GuideRemoval and Replacement Procedures✎Carefully clean any thermal grease residue from the heat sink 1 and processor sur

Removal and Replacement ProceduresMaintenance and Service Guide 5–295.14 Processor1. Prepare the notebook for disassembly (refer to Section 5.3).2. Re

5–30 Maintenance and Service GuideRemoval and Replacement Procedures4. Use a flat-bladed screwdriver to turn the processor locking screw one-quarter t

Removal and Replacement ProceduresMaintenance and Service Guide 5–315.15 LED Switch Cover1. Prepare the notebook for disassembly (refer to Section 5.3

5–32 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the notebook right-side up with the front facing you.5. Open the notebook.

Removal and Replacement ProceduresMaintenance and Service Guide 5–335.16 RTC Battery✎The RTC battery is included in the Miscellaneous Plastics Kit, sp

5–34 Maintenance and Service GuideRemoval and Replacement Procedures5.17 Security Module (TPM)1. Prepare the notebook for disassembly (refer to Sectio

Removal and Replacement ProceduresMaintenance and Service Guide 5–355.18 Display Assembly1. Prepare the notebook for disassembly (refer to Section 5.3

5–36 Maintenance and Service GuideRemoval and Replacement Procedures7. Position the notebook with the rear facing toward you.8. Remove the two T8M2.0×

Product DescriptionMaintenance and Service Guide 1–7Cnc8000 P 160 S5 40 D Gn 51 2Asia PacificAustraliaBelgiumBrazilCzech RepublicDenmarkEuropeFranceFr

Removal and Replacement ProceduresMaintenance and Service Guide 5–3710. Lift the display assembly straight up 1 to remove it from the notebook.11. If

5–38 Maintenance and Service GuideRemoval and Replacement Procedures5.19 Top Cover1. Prepare the notebook for disassembly (refer to Section 5.3).2. Re

Removal and Replacement ProceduresMaintenance and Service Guide 5–397. Turn the notebook right-side up with the front facing you.8. Remove the TM2.0×4

5–40 Maintenance and Service GuideRemoval and Replacement Procedures10. Disconnect the speaker 1 and microphone cables 2.11. Release the ZIF connector

Removal and Replacement ProceduresMaintenance and Service Guide 5–415.20 Speaker✎The speaker is included with the top cover, spare part number 345061-

5–42 Maintenance and Service GuideRemoval and Replacement Procedures5.21 TouchPad✎The TouchPad and bracket are included with the top cover, spare part

Removal and Replacement ProceduresMaintenance and Service Guide 5–434. Remove the bracket.5. Remove the TouchPad 1 from the top cover.6. Release the Z

5–44 Maintenance and Service GuideRemoval and Replacement Procedures5.22 Fan Assembly1. Prepare the notebook for disassembly (refer to Section 5.3) an

Removal and Replacement ProceduresMaintenance and Service Guide 5–452. Disconnect the fan cable 1.3. Remove the T8M2.0×4.0 screw 2 that secures the fa

5–46 Maintenance and Service GuideRemoval and Replacement Procedures5.23 System Board✎When replacing the system board, ensure that the following compo

1–8 Maintenance and Service GuideProduct DescriptionCnc8000 RP 150 U5 60 W Gj 51 PEurope DU250S#ABBCnc8000 RP 150 X5 40 D Gi 25 PPeople’s Republic of

Removal and Replacement ProceduresMaintenance and Service Guide 5–472. Remove the four T8M2.0×4.0 screws that secure the system board to the notebook.

5–48 Maintenance and Service GuideRemoval and Replacement Procedures3. Flex and hold the front right corner of the base enclosure out 1 to allow the s

Removal and Replacement ProceduresMaintenance and Service Guide 5–496. If necessary, disconnect the modem cable from the system board and remove the c

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1NotebookDimensionsHeightWidthDe

6–2 Maintenance and Service GuideSpecificationsAltitude (unpressurized)Operating (14.7 to 10.1 psia)Nonoperating (14.7 to 4.4 psia)0 to 3,048 m0 to 9,

SpecificationsMaintenance and Service Guide 6–3Table 6-215.0-inch, UXGA, TFT DisplayDimensionsHeightWidthDiagonal29.9 cm22.8 cm38.1 cm11.8 in9.0 in15.

6–4 Maintenance and Service GuideSpecificationsTable 6-315.1-inch, SXGA+, TFT DisplayDimensionsHeightWidthDiagonal29.9 cm22.8 cm38.1 cm11.8 in9.0 in15

SpecificationsMaintenance and Service Guide 6–5Table 6-415.0-inch, XGA, TFT DisplayDimensionsHeightWidthDiagonal29.9 cm22.8 cm38.1 cm11.8 in9.0 in15.0

6–6 Maintenance and Service GuideSpecificationsTable 6-5Hard Drives80-GB 60-GB 40-GBUser capacity per drive180 GB 60 GB 40 GBDimensionsHeightWidthWeig

SpecificationsMaintenance and Service Guide 6–7Table 6-6External AC AdapterWeightAC adapterPower cord0.29 kg0.13 kg0.65 lb0.29 lbPower supplyOperating

Product DescriptionMaintenance and Service Guide 1–9Cnc8000 RP 150 X5 40 W Gi 25 PPeople’s Republic of ChinaDT819P#AB2Cnc8000 RP 150 X5 60 W Gb 25 PTa

6–8 Maintenance and Service GuideSpecificationsTable 6-824X Max DVD+RW/R and CD-RW Combo DriveApplicable disc DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2

SpecificationsMaintenance and Service Guide 6–9Table 6-924X Max DVD/CD-RW Combo DriveApplicable disc DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digit

6–10 Maintenance and Service GuideSpecificationsTable 6-108X DVD-ROM DriveApplicable disc DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital AudioCD-

SpecificationsMaintenance and Service Guide 6–11Table 6-1124X CD-ROM DriveApplicable disc DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital AudioCD-

6–12 Maintenance and Service GuideSpecificationsTable 6-12System DMAHardware DMASystemFunctionDMA0 Available for audioDMA1* Entertainment audio(defaul

SpecificationsMaintenance and Service Guide 6–13Table 6-13System InterruptsHardware IRQSystemFunctionIRQ0 System timerIRQ1 Keyboard controllerIRQ2 Cas

6–14 Maintenance and Service GuideSpecificationsTable 6-14System I/O AddressesI/O Address (hex)System Function(shipping configuration)000 - 00F DMA co

SpecificationsMaintenance and Service Guide 6–15I/O Address (hex)System Function(shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller 20E0

6–16 Maintenance and Service GuideSpecificationsI/O Address (hex)System Function(shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 - 3

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1RJ-45 Network InterfacePin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Re

1–10 Maintenance and Service GuideProduct DescriptionTable 1-3HP Compaq nw8000 Mobile Workstation ModelsThese HP Compaq nw8000 Mobile Workstation mode

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2RJ-11 ModemPin Signal Pin Signal1 TX+ (ISDN modem) 4 Ring (modem)2 TX- (ISDN modem)

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-4S-VideoPin Signal Pin Signal1 Ground (Y) 3 Y-Luminance (Intensity)2 Ground (C) 4 C-

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-6Audio Line-OutPin Signal1Ground2 Left audio out3 Right audio outTable A-7Microphone

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-8ParallelPin Signal Pin Signal1 Strobe 14 Auto linefeed2 Data bit 0 15 Error3 Data b

A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-9SerialPin Signal Pin Signal1 Carrier detect 6 Data set ready2 Receive data 7 Ready

Maintenance and Service Guide B–1BPower Cord RequirementsThe wide range input feature of the notebook permits it to operate from any line voltage from

B–2 Maintenance and Service GuidePower Cord RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries: The length

Power Cord RequirementsMaintenance and Service Guide B–3Country-Specific Requirements 3-Conductor Power Cord RequirementsCountry Accredited AgencyAppl

B–4 Maintenance and Service GuidePower Cord RequirementsUnited Kingdom BSI 1United States UL 2Notes1. The flexible cord must be <HAR> Type HO5VV

Maintenance and Service Guide C–1CScrew ListingThis appendix provides specification and reference information for the screws used in the notebook. All

Product DescriptionMaintenance and Service Guide 1–11These HP Compaq nw8000 Mobile Workstation models feature the following: Dual point (pointing sti

C–2 Maintenance and Service GuideScrew ListingTable C-1Torx T5M2.5×4.0 ScrewColor Qty. Length ThreadHead WidthSilver 2 4.0 mm 2.5 mm 5.0 mmWhere used:

Screw ListingMaintenance and Service Guide C–3Torx T5M2.5×4.0 Screw, Phillips PM3.0×3.5 Screw, and M2.0×10.0 Alignment Pin Locations

C–4 Maintenance and Service GuideScrew ListingTorx T8M2.0×6.0 Screw LocationsTable C-4Torx T8M2.0×6.0 ScrewColor Qty. Length ThreadHead WidthBlack 27

Screw ListingMaintenance and Service Guide C–5Torx T8M2.0×6.0 Screw LocationsTable C-4Torx T8M2.0×6.0 Screw (Continued)Color Qty. Length ThreadHead Wi

C–6 Maintenance and Service GuideScrew ListingTorx T8M2.0×6.0 Screw LocationTable C-4Torx T8M2.0×6.0 Screw (Continued)Color Qty. Length ThreadHead Wid

Screw ListingMaintenance and Service Guide C–7Phillips PM1.5×3.0 Screw LocationsTable C-5Phillips PM1.5×3.0 ScrewColor Qty. Length ThreadHead WidthBla

C–8 Maintenance and Service GuideScrew ListingPhillips PM3.5×3.0 Screw LocationTable C-6Phillips PM3.5×3.0 ScrewColor Qty. Length ThreadHead WidthBlac

Screw ListingMaintenance and Service Guide C–9Torx T8M2.0×4.0 Screw LocationsTable C-7Torx T8M2.0×4.0 ScrewColor Qty. Length ThreadHead WidthPewter 20

C–10 Maintenance and Service GuideScrew ListingTorx T8M2.0×4.0 Screw LocationsTable C-7Torx T8M2.0×4.0 Screw (Continued)Color Qty. Length ThreadHead W

Screw ListingMaintenance and Service Guide C–11Torx T8M2.0×4.0 Screw LocationTable C-7Torx T8M2.0×4.0 Screw (Continued)Color Qty. Length ThreadHead Wi

1–12 Maintenance and Service GuideProduct DescriptionCnw8000 P 170 U5 60 W Gm 51 PAsia Pacific DU534P UUFCnw8000 P 170 U5 60 W Gd 10 PAsia Pacific DU5

C–12 Maintenance and Service GuideScrew ListingTorx T8M2.0×4.0 Screw LocationsTable C-7Torx T8M2.0×4.0 Screw (Continued)Color Qty. Length ThreadHead W

Screw ListingMaintenance and Service Guide C–13Torx T8M2.0×3.5 Screw LocationsTable C-8Torx T8M2.0×3.5 ScrewColor Qty. Length ThreadHead WidthSilver 3

C–14 Maintenance and Service GuideScrew ListingPhillips PM1.5×4.0 Screw LocationsTable C-9Phillips PM1.5×4.0 ScrewColor Qty. Length ThreadHead WidthBl

Maintenance and Service Guide Index–1Index1394 connector 1–21AAC adapterspare part number 3–13, 3–14specifications 6–7application key 1–24audio line-o

Index–2 Maintenance and Service GuideIndexComputer SetupAdvanced Menu 2–5File Menu 2–3overview 2–2Security Menu 2–4connector pin assignmentsaudio line

IndexMaintenance and Service Guide Index–3Eelectrostatic discharge 4–4, 4–8external monitor connectorlocation 1–22pin assignments A–3Ff1 through f12 f

Index–4 Maintenance and Service GuideIndexMmass storage devices, spare part numbers 3–11memory expansion boardillustrated 3–4, 3–6removal 5–22spare pa

IndexMaintenance and Service Guide Index–5Ppacking precautions 4–5parallel connectorlocation 1–22pin assignments A–5password, clearing 1–16PC Card eje

Index–6 Maintenance and Service GuideIndexsmart cardremoval 5–15spare part number 3–5, 5–15speaker, removal 5–41specificationsAC adapter 6–7battery pa

IndexMaintenance and Service Guide Index–7UUniversal Serial Bus (USB) connectorlocation 1–21pin assignments A–2Vvent 1–22, 1–26video troubleshooting 2

Product DescriptionMaintenance and Service Guide 1–131.2 Features Intel Pentium M 1.7-, 1.6-, 1.5-, and 1.4-GHz processors, all with 1024-KB L2 cache

© Copyright 2003, 2004, 2006 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. I

1–14 Maintenance and Service GuideProduct Description Integrated Secure Digital (SD) Memory Card flash media slot Integrated 10/100/1000 BASE-T Ethe

Product DescriptionMaintenance and Service Guide 1–15 Connectors:❏ SD Card❏ Infrared❏ Two Type II PC Card slots❏ RJ-11 (modem)❏ RJ-45 (NIC)❏ Two Univ

1–16 Maintenance and Service GuideProduct Description1.3 Clearing a PasswordIf the notebook you are servicing has an unknown password, follow these st

Product DescriptionMaintenance and Service Guide 1–171.4 Power ManagementThe notebook comes with power management features that extend battery operati

1–18 Maintenance and Service GuideProduct Description1.5 External ComponentsThe external components on the front and right side of the notebook are sh

Product DescriptionMaintenance and Service Guide 1–19Table 1-4Front and Right-Side ComponentsItem Component Function1 Stereo speakers (2) Produce ster

1–20 Maintenance and Service GuideProduct DescriptionThe external components on the rear and left side are shown below and described in Table 1-5.Rear

Product DescriptionMaintenance and Service Guide 1–21Table 1-5Rear and Left-Side ComponentsItem Component Function1 USB connectors (2) Connect USB 1.1

1–22 Maintenance and Service GuideProduct Description3 Power connector Connects an AC adapter or an optional Automobile Power Adapter/Charger or Aircr

Product DescriptionMaintenance and Service Guide 1–23The notebook keyboard components are shown below and described in Table 1-6.Keyboard Components

Maintenance and Service Guide iiiContents1 Product Description1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21.

1–24 Maintenance and Service GuideProduct DescriptionTable 1-6Keyboard ComponentsItem Component Function1 Windows logo key Displays the Windows Start

Product DescriptionMaintenance and Service Guide 1–25The notebook top components are shown below and described in Table 1-7.Top Components

1–26 Maintenance and Service GuideProduct DescriptionTable 1-7Top ComponentsItem Component Function1 Intake vents (2) Enable airflow to cool internal

Product DescriptionMaintenance and Service Guide 1–27Top Components (Continued)

1–28 Maintenance and Service GuideProduct DescriptionTable 1-7Top Components (Continued)Item Component Function10 MultiBay light On: A drive in the Mu

Product DescriptionMaintenance and Service Guide 1–29The external components on the bottom of the notebook are shown below and described in Table 1-8.

1–30 Maintenance and Service GuideProduct DescriptionTable 1-8Bottom ComponentsItem Component Function1 MultiBay Supports an optional MultiBay device,

Product DescriptionMaintenance and Service Guide 1–311.6 Design OverviewThis section presents a design overview of key parts and features of the noteb

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

2–2 Maintenance and Service GuideTroubleshooting2.1 Computer Setup and Diagnostics UtilitiesThe notebook features two system management utilities: Co

iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Not

TroubleshootingMaintenance and Service Guide 2–33. To close Computer Setup and restart the notebook:❏ Select File > Save Changes and Exit and press

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Security MenuTable 2-2Security MenuSelect To Do ThisSetup Password Enter, change, o

TroubleshootingMaintenance and Service Guide 2–5Selecting from the Advanced MenuTable 2-3Advanced MenuSelect To Do ThisLanguage Change the Computer Se

2–6 Maintenance and Service GuideTroubleshootingDevice Options (continued) Change the parallel port mode from Enhanced Parallel Port (EPP, the defaul

TroubleshootingMaintenance and Service Guide 2–72.2 Using Diagnostics for WindowsWhen you access Diagnostics for Windows, a scan of all system compone

2–8 Maintenance and Service GuideTroubleshootingObtaining, Saving, or Printing Diagnostic Test Information1. Access Diagnostics for Windows by selecti

TroubleshootingMaintenance and Service Guide 2–96. Select the Begin Testing button.7. Select a tab to view a test report:❏ Status tab—Summarizes the t

2–10 Maintenance and Service GuideTroubleshooting2.3 Troubleshooting FlowchartsTable 2-4Troubleshooting Flowcharts OverviewFlowchart Description2.1 “F

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reseat the power cables in the Port Replicator and at the AC outlet.

ContentsMaintenance and Service Guide v5 Removal and Replacement Procedures5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1”Visually check fordebris

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2”Reseat AC adapterin noteb

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3”Reseat loosecomponents

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor Port Replicator?No video.Replace the following one at a

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1”DoneAdjust externalmoni

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Port ReplicatorYNReseat power cord in Port Replicator andpower outlet.NR

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.9—No OS LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No OS Loading, Hard Dr

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device”YDoneNOS n

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.11—No OS Loading, Hard Drive, Part 2Continued from“Flowchart 2.10—No OS Loading, Hard Dri

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

vi Maintenance and Service GuideContents6 SpecificationsA Connector Pin AssignmentsB Power Cord RequirementsCScrew ListingIndex

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, CD- or DVD-ROM DriveYDoneNBootabledisc indrive?Discin drive?No OSloadin

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.15—No Audio, Part 1No audio.NNotebook inPort Replicator(if applicable)?Internalaudio?Audi

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1”Reloadaudio drivers.

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

TroubleshootingMaintenance and Service Guide 2–29Flowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

2–30 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe notebookand open.No networkor

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Notebook Major ComponentsNotebook Major Components

Maintenance and Service Guide 1–11Product DescriptionThe HP Compaq nc8000 Business Notebook and HP Compaq nw8000 Mobile Workstation offer advanced mod

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Notebook Major ComponentsItem DescriptionSpare Part Number1 Display as

3–4 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components (Continued)

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Notebook Major Components(Continued)Item DescriptionSpare Part NumberM

3–6 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components (Continued)

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Notebook Major Components(Continued)Item DescriptionSpare Part Number1

3–8 Maintenance and Service GuideIllustrated Parts Catalog*Not illustrated.Table 3-1Spare Parts: Notebook Major Components Item DescriptionSpare Part

Illustrated Parts CatalogMaintenance and Service Guide 3–93.3 Miscellaneous Plastics Kit ComponentsMiscellaneous Plastics Kit ComponentsTable 3-2Misce

3–10 Maintenance and Service GuideIllustrated Parts Catalog3.4 Miscellaneous Cable Kit ComponentsMiscellaneous Cable Kit ComponentsTable 3-3Miscellane

Illustrated Parts CatalogMaintenance and Service Guide 3–113.5 Mass Storage DevicesMass Storage DevicesTable 3-4Mass Storage DevicesSpare Part Number

3–12 Maintenance and Service GuideIllustrated Parts Catalog2 Optical drives24X Max DVD+RW/R and CD-RW Combo Drive8X Max DVD-ROM Drive24X Max DVD/CD-RW

1–2 Maintenance and Service GuideProduct Description1.1 ModelsNotebook model information is shown in Tables 1-1 through 1-3. Configuration code LY2Z a

Illustrated Parts CatalogMaintenance and Service Guide 3–133.6 MiscellaneousTable 3-5Spare Parts: Miscellaneous (not illustrated)DescriptionSpare Part

3–14 Maintenance and Service GuideIllustrated Parts Catalog3.7 Sequential Part Number ListingTable 3-6Spare Parts: Sequential Part Number ListingSpare

Illustrated Parts CatalogMaintenance and Service Guide 3–15325526-001 802.11b/g LAN board mini PCI communications board325814-001 Nylon, entry level32

3–16 Maintenance and Service GuideIllustrated Parts Catalog341520-121 Keyboard (including pointing stick) - French Canada341520-131 Keyboard (includin

Illustrated Parts CatalogMaintenance and Service Guide 3–17345058-001 Display assembly, 15.0-inch, XGA, TFT345059-001 Display assembly, 15.0-inch, SXG

3–18 Maintenance and Service GuideIllustrated Parts Catalog349242-001 24X Max DVD+RW/R and CD-RW combo drive349243-001 24X Max DVD/CD-RW combo drive35

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Product DescriptionMaintenance and Service Guide 1–3KeyCnc P 170 U5 80 Y Gg 10 P XXXXXX-XXX123456789 10Key Description Options7 Integrated communicati

Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.5 Packaging and Transporting PrecautionsUse the following grounding precaution

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Removal and Replacement PreliminariesMaintenance and Service Guide 4–74.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are 62 screws in eig

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the notebook serial number to HP when requesting informatio

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t

5–4 Maintenance and Service GuideRemoval and Replacement ProceduresSection Description# of Screws Removed5.20 Speaker 65.21 TouchPad 35.22 Fan assembl

Removal and Replacement ProceduresMaintenance and Service Guide 5–55.3 Preparing the Notebook for DisassemblyBefore you begin any removal or installat

5–6 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the battery pack by following these steps:a. Turn the notebook upside dow