HP PAVILION DM3 Manual de usuario

HP Pavilion dm3 Entertainment PCMaintenance and Service Guide

Category DescriptionHard drives●Supports 9.5-mm, 6.35-cm (2.5-inch) hard drives●Serial ATA (SATA)●HP ProtectSmart Hard Drive Protection Customer-acces

Restore to a previous date and timeTo revert to a restore point (created at a previous date and time), when the computer was functioningoptimally:1. S

Recovering from the dedicated recovery partition (select models only)NOTE: Computers with an SSD may not have a recovery partition. If the computer do

8 Connector pin assignmentsAudio-in (microphone)Pin Signal1 Audio signal in2 Audio signal in3 GroundAudio-out (headphone)Pin Signal1 Audio out, left c

Pin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5 Ground6 Ground analog7 Ground analog8 Ground analog9+5 VDC10 Ground11 Monitor detect

HDMIPin Signal Pin Signal1 TMDS data 2+ 11 TMDS clock shield2 TMDS data 2 shield 12 TMDS clock-3 TMDS data 2- 13 CEC4 TMDS data 1+ 14 No connect5 TMDS

RJ-45 (network)Pin Signal1 Transmit +2 Transmit -3Receive +4Unused5Unused6Receive -7Unused8UnusedUniversal Serial BusPin Signal1+5 VDC2Data3 Data +4 G

9 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana

10 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local la

Perform the following steps:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the displayassembly.2. Lift up and out on t

Category DescriptionExternal media card Digital Media Slot, supporting the following optional digital card formats:●MultiMediaCard (MMC)●Secure Digita

4. Disconnect all display panel cables (1) from the display inverter and remove the inverter 2.5. Remove all screws (1) that secure the display panel

10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift

15. Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside down.17. Remove the backlight frame from

19. Disconnect the display cable (1) from the LCD panel.20. Remove the screws (2) that secure the LCD panel to the display rear panel.21. Release the

IndexAAC adapter, spare partnumbers 23, 24action keys 6additional hardware 14administrator password 78antennaremoval 65, 66antennasspare part numbers

external media cards, productdescription 3external monitor portconnector pinout 94external optical drivespare part numbers 22Ffan/heat sink assemblyre

hard drives 2keyboard 3memory module 1operating system 3optical drives 2pointing devices 3ports 3power requirements 3processors 1product name 1securit

Category Description ●Windows 7 Professional (64-bit) Microsoft® Office preinstalled on: ●Windows 7 Home Basic (32-bit and 64-bit) ●Windows 7 Home Pr

2 External component identificationTop componentsDisplay componentsItem Component Function(1) Internal microphones (2) Record sound.(2) Webcam light O

KeysItem Component Function(1) esc key Displays system information when pressed incombination with the fn key.(2) fn key Executes frequently used syst

LightsItem Component Description(1) Caps lock light On—Caps lock is on.(2) Mute light On—Computer sound is off.(3) Wireless light●White—An integrated

TouchPad componentsItem Component Function(1) TouchPad light●Off—TouchPad is enabled.●Amber—TouchPad is disabled.(2) Left TouchPad button Functions li

Front componentsItem Component Function(1) Speakers (2) Produce sound.Left-side componentsItem Component Function(1) Security cable slot Attaches an o

Right-side componentsItem Component Function(1) Digital Media Slot (select models only) Supports the following optional digital card formats:●Memory S

Bottom componentsItem Component Function(1) Hard drive bay Holds the hard drive and wireless wide area network(WWAN) module (select models only).NOTE:

© Copyright 2010 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

Item Component Function(5) Memory module compartment Contains the memory module slot (2 slots on selectmodels) and a wireless LAN module.NOTE: To prev

Wireless antennasNOTE: Your computer might look different from the illustration in this sectionItem Component Function(1) WWAN antennas (2)*(select mo

Additional hardware componentsItem Component Function(1) Power cord* Connects the AC adapter.(2) AC adapter Converts AC power to DC power.(3) Battery*

3 Illustrated parts catalogSerial number labelWhen ordering parts or requesting information, provide the computer serial number and modeldescription p

Computer major components16 Chapter 3 Illustrated parts catalog

Item Description Spare part number(1) Display assembly 33.8-cm (13.3-in) HD LED Brightview SVANOTE: For more information on the display assembly inte

Item Description Spare part number Intel Core i3–330UM (1.2 GHz, 3M L3 cache) UMA 621560-001 Intel Core i3–330UM (1.2 GHz, 3M L3 cache) Discrete 621

Display assembly componentsItem Description Spare part number(1) Display hinge covers 626637-001(2) Display bezel (includes WLAN and WWAN antennas) 6

Item Description Spare part number(7) Display cable (includes microphone) 619439–001(8) Wireless antenna (includes WLAN and WWAN antenna transceivers

Plastics kitItem Description Spare part number Plastics Kit 619450-001(1) Memory module compartment cover(2) Hard drive bay access coverPlastics kit

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Mass storage devicesItem Description Spare part number(1) Hard drive (includes hard drive bracket and Mylar cover) 640 GB, 7200 RPM 619445-001 500 G

Miscellaneous partsDescription Spare part numberAC adapter 609939-001AC adapter (for use in emerging markets) 609948-001Power cords for use in:Austral

Spare partnumberDescription490371-291 Power cord for use in Japan490371-AA1 Power cord for use in the People's Republic of China490371-AB1 Power

Spare partnumberDescription619443-001 320-GB, 7200-rpm hard drive (includes hard drive bracket and Mylar cover)619444–001 500-GB, 7200-rpm hard drive

Spare partnumberDescription626734-001 Cable kit626735–001 Heat sink for use only with computer models equipped with discrete graphics subsystem (inclu

4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredUse the following tools to complete the removal and replacement

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

iv Safety warning notice

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 56 screws, in 7 different sizes, that mu

Computer feetDescription Spare part numberRubber Kit 619452-001The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosur

BatteryDescription Spare part number6 cell, 2.80 Ah, 62 Wh 619438-001Before disassembling the computer:1. Shut down the computer. If you are unsure wh

SIMNOTE: The SIM is provided by the end user as a security measure for the WWAN module. The SIMshould be removed, placed into a static-dissipative con

Hard driveNOTE: The hard drive spare part kit includes a hard drive bracket and hard drive connector. Thehard drive bracket and hard drive connector,

3. Lift the left side of the hard drive cover and remove the cover (2). The hard drive cover isincluded in the plastics kit, spare part number 619450-

8. To replace the hard drive bracket, remove the four Phillips PM3.0×4.0 screws (1) that secure thehard drive bracket to the hard drive9. Grasp the tw

Memory moduleDescription Spare part number1 GB, 1066 MHz DDR3 598859-0012 GB, 1066 MHz DDR3 598856-0014 GB, 1066 MHz DDR3 599092-001Before removing th

5. Remove the module (2) by pulling it away from the slot at an angle.NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertio

RTC battery Description Spare part numberRTC battery 619451-001Before removing the RTC battery:1. Shut down the computer. If you are unsure whether th

Table of contents1 Product description ...

KeyboardDescription Spare part numberFor use in French Canada 619433-121For use in Japan 619433-291For use in the South Korea 619433-AD1For use in Tai

3. Turn the computer display-side up with the front toward you.4. Open the computer as far as possible.5. Release the tabs along the top (1) edge of t

Reverse this procedure to install the keyboard.44 Chapter 4 Removal and replacement procedures

Top coverDescription Spare part numberTop cover (includes TouchPad) 626743-001Before removing the top cover:1. Shut down the computer. If you are unsu

6. Remove the three Phillips PM2.5×6.0 screw that secures the top cover to the computer.7. Release the touchpad ZIF connector (1).46 Chapter 4 Remov

8. Lift the rear edge of the top cover (1) until the top cover disengages from the base enclosure.Remove the top cover (2).NOTE: The TouchPad is glued

Speaker assemblyDescription Spare part numberSpeaker assembly (includes cable) 619454-001Before removing the speaker assembly:1. Shut down the compute

Reverse this procedure to install the speaker assembly.Component replacement procedures 49

Mini system board (left) Description Spare part numberMini system board (left) 626740-001Before removing the mini system board:1. Shut down the comput

4. Lift up and remove the mini system board (4).Reverse this procedure to install the mini system board (left).Component replacement procedures 51

Packaging and transporting guidelines ... 30Workstation guidelines ...

Mini system board (right) Description Spare part numberMini system board (right) 626739-001Before removing the mini system board:1. Shut down the comp

4. Lift up and remove the mini system board (4).Reverse this procedure to install the mini system board (right).Component replacement procedures 53

Power cable Description Spare part numberThe power cable is included in the Cable Kit 626734-001Before removing the power cable:1. Shut down the compu

WLAN moduleDescription Spare partnumberBroadcom 802.11 bgn WLAN + Bluetooth Combo card 621184-001Broadcom 802.11 bgn WLAN card 621751-001Atheros 802.1

4. Remove the WLAN module (3) by pulling it away from the slot at an angle.CAUTION: To prevent an unresponsive system, replace the wireless module onl

WWAN moduleDescription Spare part numberHSPA EV-DO Birlion MiniCard UNDP WWAN module (optional) 621185-001Before removing the WWAN module:1. Shut down

4. Remove the WWAN module (3) by pulling it away from the slot at an angle.CAUTION: To prevent an unresponsive system, replace the wireless module onl

Power button boardDescription Spare part numberPower button board 626742-001Before removing the power button board:1. Shut down the computer. If you a

4. Lift out and remove the power button board (4).Reverse this procedure to install the power button board.60 Chapter 4 Removal and replacement proc

Display assemblyDescription Spare part number33.8-cm (13.3-in) HD LED BrightView display assembly 633279–001Before removing the display assembly:1. Sh

13.3-inch display specifications ... 84Hard dri

4. Pull the WLAN and WWAN antenna cables (2) from the clip in the routing channel leading to thedisplay hinge (3).CAUTION: Support the display assembl

7. Lift the display panel (3) straight up to remove it.Reverse this procedure to install the display assembly.Component replacement procedures 63

8. To replace any of the display assembly internal components, remove the following screw coversand screws:(1) Two rectangle mylar screw covers on the

11. Lift up and remove the display panel (3). The display panel is available using spare part number619448-001.12. To replace the webcam module (selec

15. Lift up to remove the antenna transceivers (3). The wireless antenna transceivers with cable isavailable using spare part number 619435-001..Rever

Fan/heat sink assemblyDescription Spare part numberFan/heat sink assembly (includes replacement thermal material) for use only with computermodels wit

2. Disconnect the fan cable from the system board.3. Follow the sequence embossed on heat sink to loosen the four Phillips PM2.5×7.0 captivescrews (1–

4. Remove the fan/heat sink assembly (5) by lifting straight up.NOTE: The following steps apply only to computer models equipped with graphics subsyst

2. Disconnect the fan cable from the system board.3. Loosen the four Phillips captive screws (1–4) and two Phillips spring-loaded captive screws (5–6)

4. Remove the fan/heat sink assembly (7) by lifting straight up.Reverse this procedure to install the fan/heat sink assembly.The thermal material must

viii

pads and thermal paste must be installed on all surfaces before the fan/heat sink assembly isreinstalled.The following illustration shows the location

System boardNOTE: The system board spare part kit includes UMA or discrete graphics subsystem memory andreplacement thermal material.Description Spare

Remove the system board:1. Turn the computer upright with the right side toward you.2. Remove the five Phillips PM2.5×4.0 (1) screws that secure the s

5 Setup Utility (BIOS)Starting Setup UtilitySetup Utility is a ROM-based information and customization utility that can be used even when yourWindows

Using Setup UtilityChanging the language of Setup UtilityThe following procedure explains how to change the language of Setup Utility. If Setup Utilit

Display system informationThe following procedure explains how to display system information in Setup Utility. If Setup Utility isnot open, begin at s

Exiting Setup UtilityYou can exit Setup Utility with or without saving changes.●To exit Setup Utility and save your changes from the current session:I

System Configuration menuSelect To do thisLanguage Support Change the Setup Utility language.Button Sound (select models only) Enable/disable the capa

Select To do thisSecondary Hard Disk Self Test (on select models only) Run a comprehensive self-test on the system memory.Memory Test Run a diagnostic

Updating the BIOSUpdated versions of the BIOS might be available on the HP Web site.Most BIOS updates on the HP Web site are packaged in compressed fi

1 Product descriptionCategory DescriptionProduct Name HP Pavilion dm3 Entertainment PCProcessors Intel Pentium® U5400 (1.2 GHz, 3M L3 cache) UMA Inte

To download a BIOS update:1. Access the page on the HP Web site that provides software for the computer:Select Start > Help and Support > Mainta

6 SpecificationsComputer specifications Metric U.S.DimensionsLength 23.233 cm 9.1 inWidth 32.6 cm 12.83 inHeight (front to back) 2.24 to 3.185 cm 0.90

13.3-inch display specifications Metric U.S.DimensionsHeight 16.5 mm 6.5 inWidth 29.34 mm 11.6 inDiagonal 33.66 mm 13.3 inNumber of colors Up to 16.8

Hard drive specifications 640-GB* 500-GB* 320-GB* 250-GB* 640-GB* 160-GB*SSDDimensionsHeight 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 m

External Blu-ray ROM DVD±RW SuperMulti Double-LayerDrive specificationsApplicable disc Read Write BD-ROM, BD-ROM-DL, BD-R,BD-R-DL, BD-RE, BD-RE-DL,DV

External DVD±RW and CD-RW SuperMulti Double-LayerCombo Drive specificationsApplicable disc Read Write CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CDROM, CD-ROM

7 Backup and recoveryRecovery after a system failure is as complete as your most current backup. HP recommendscreating recovery discs immediately afte

Creating recovery discsHP recommends creating recovery discs to be sure that you can restore the system to its originalfactory state if you experience

Backing up your informationAs you add new software and data files, back up the system on a regular basis to maintain areasonably current backup. Back

Using Windows Backup and RestoreTo create a backup using Windows Backup and Restore:NOTE: Be sure that the computer is connected to AC power before yo