HP tc4400 Especificaciones

tMaintenance and Service GuideHP Compaq tc4400 Tablet PCDocument Part Number: 383208-002May 2006This guide is a troubleshooting reference used for mai

1–4 Maintenance and Service GuideProduct Description1.2 Resetting the Tablet PCIf the tablet PC you are servicing has an unknown password, follow the

Removal and Replacement ProceduresMaintenance and Service Guide 5–175.8 Keyboard Cover1. Prepare the tablet PC for disassembly (Section 5.3).2. Positi

5–18 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the tablet PC right-side up with the front toward you.5. Open the tablet P

Removal and Replacement ProceduresMaintenance and Service Guide 5–197. Swing the right edge of the keyboard cover forward until the cover disengages f

5–20 Maintenance and Service GuideRemoval and Replacement Procedures5.9 Keyboard1. Prepare the tablet PC for disassembly (Section 5.3).2. Remove the k

Removal and Replacement ProceduresMaintenance and Service Guide 5–214. Remove the following:1 Three Torx8 T8M2.0×10.0 screws2 One Torx8 T8M2.0×5.0 scr

5–22 Maintenance and Service GuideRemoval and Replacement Procedures5. Turn the tablet PC right-side up with the front toward you.6. Open the tablet P

Removal and Replacement ProceduresMaintenance and Service Guide 5–239. Lift the rear edge of the keyboard 1 until it disengages from the tablet PC.10.

5–24 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Fan1. Prepare the tablet PC for disassembly (Section 5.3).2. Remove the keybo

Removal and Replacement ProceduresMaintenance and Service Guide 5–255.11 Heat Sink1. Prepare the tablet PC for disassembly (Section 5.3).2. Remove the

5–26 Maintenance and Service GuideRemoval and Replacement Procedures6. Lift the right side of the heat sink 1 to disengage it from the processor.7. Sl

Product DescriptionMaintenance and Service Guide 1–51.3 Power ManagementThe tablet PC comes with power management features that extend battery pack op

Removal and Replacement ProceduresMaintenance and Service Guide 5–27✎The thermal paste should be thoroughly cleaned from the surfaces of the heat sink

5–28 Maintenance and Service GuideRemoval and Replacement Procedures5.12 Processor✎All processor spare part kits include thermal paste.1. Prepare the

Removal and Replacement ProceduresMaintenance and Service Guide 5–296. Use a flat-bladed screwdriver to turn the processor locking screw one-half turn

5–30 Maintenance and Service GuideRemoval and Replacement Procedures5.13 Internal Memory Module1. Prepare the tablet PC for disassembly (Section 5.3).

Removal and Replacement ProceduresMaintenance and Service Guide 5–314. Spread the retaining tabs 1 on each side of the memory module socket to release

5–32 Maintenance and Service GuideRemoval and Replacement Procedures5.14 Mini Card WLAN Module1. Prepare the tablet PC for disassembly (Section 5.3).2

Removal and Replacement ProceduresMaintenance and Service Guide 5–334. Make note of which antenna cable is attached to which antenna clip on the Mini

5–34 Maintenance and Service GuideRemoval and Replacement Procedures5.15 Display Assembly1. Prepare the tablet PC for disassembly (Section 5.3).2. Rem

Removal and Replacement ProceduresMaintenance and Service Guide 5–356. Remove the two Torx8 T8M2.0×20.0 screws 1 that secure the base enclosure cover

5–36 Maintenance and Service GuideRemoval and Replacement Procedures8. Disconnect the display cable from the system board.Disconnecting the Display Ca

1–6 Maintenance and Service GuideProduct Description1.4 External ComponentsThe external components on the front of the tablet PC are shown below and d

Removal and Replacement ProceduresMaintenance and Service Guide 5–379. Turn the tablet PC right-side up with the front toward you.10. Open the tablet

5–38 Maintenance and Service GuideRemoval and Replacement Procedures14. Rotate the display clockwise 90 degrees 1.15. Remove the two Torx8 T8M2.0×20.0

Removal and Replacement ProceduresMaintenance and Service Guide 5–3916. Position the tablet PC with the rear panel toward you.17. Lift the display ass

5–40 Maintenance and Service GuideRemoval and Replacement Procedures5.16 Button Board1. Prepare the computer for disassembly (Section 5.3) and remove

Removal and Replacement ProceduresMaintenance and Service Guide 5–412. Disconnect the button board cable 1 from the system board.3. Remove the Phillip

5–42 Maintenance and Service GuideRemoval and Replacement Procedures4. Lift the left side of the button board 1 until it rests at angle.5. Remove the

Removal and Replacement ProceduresMaintenance and Service Guide 5–435.17 Top Cover1. Prepare the tablet PC for disassembly (Section 5.3) and remove th

5–44 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the seven Torx8 T8M2.0×10.0 screws that secure the top cover to the base

Removal and Replacement ProceduresMaintenance and Service Guide 5–454. Turn the tablet PC right-side up with the front toward you.5. Disconnect the To

5–46 Maintenance and Service GuideRemoval and Replacement Procedures7. Disconnect the TouchPad cable from the system board 1.8. Lift the rear edge of

Product DescriptionMaintenance and Service Guide 1–73Battery light Amber: A battery pack is charging. Green: A battery pack is close to full charge

Removal and Replacement ProceduresMaintenance and Service Guide 5–475.18 TouchPad1. Prepare the tablet PC for disassembly (Section 5.3) and remove the

5–48 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the four Phillips PM2.0×4.0 screws that secure the TouchPad bracket to t

Removal and Replacement ProceduresMaintenance and Service Guide 5–494. Lift the right side of the TouchPad bracket 1 until it rests at an angle.5. Sli

5–50 Maintenance and Service GuideRemoval and Replacement Procedures6. Release the ZIF connector to which the TouchPad cable is attached and disconnec

Removal and Replacement ProceduresMaintenance and Service Guide 5–515.19 Speaker1. Prepare the tablet PC for disassembly (Section 5.3) and remove the

5–52 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the speaker cable 1 from the system board and route the cable under

Removal and Replacement ProceduresMaintenance and Service Guide 5–535.20 Infrared Board1. Prepare the tablet PC for disassembly (Section 5.3) and remo

5–54 Maintenance and Service GuideRemoval and Replacement Procedures2. Release the ZIF connector to which the infrared board cable is connected and di

Removal and Replacement ProceduresMaintenance and Service Guide 5–555.21 System Board✎When replacing the system board, make sure that the following co

5–56 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the Bluetooth module cable 1 from the system board and remove the ca

1–8 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the tablet PC are shown below and described in Table

Removal and Replacement ProceduresMaintenance and Service Guide 5–574. Remove the Torx8 T8M2.0×8.0 screw 2 that secures the hinge saddle to the tablet

5–58 Maintenance and Service GuideRemoval and Replacement Procedures✎The thermal paste should be thoroughly cleaned from the surfaces of the video chi

Removal and Replacement ProceduresMaintenance and Service Guide 5–598. Lift the left side of the system board 1 until the hard drive connector 2 is cl

5–60 Maintenance and Service GuideRemoval and Replacement Procedures5.22 Modem Module1. Prepare the tablet PC for disassembly (Section 5.3) and remove

Removal and Replacement ProceduresMaintenance and Service Guide 5–613. Disconnect the modem cable from the two connectors 1 on the system board.4. Rem

5–62 Maintenance and Service GuideRemoval and Replacement Procedures5.23 RTC Battery1. Prepare the tablet PC for disassembly (Section 5.3) and remove

Removal and Replacement ProceduresMaintenance and Service Guide 5–633. Remove the RTC battery from the system board socket.Removing the RTC BatteryRev

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1Tablet PCDimensions Metric U.S.

6–2 Maintenance and Service GuideSpecificationsRelative humidity (noncondensing)OperatingNonoperating10% to 90%5% to 95%10% to 90%5% to 95%Maximum alt

SpecificationsMaintenance and Service Guide 6–3Table 6-212.1-inch, XGA, TFT DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0 in15.4

Product DescriptionMaintenance and Service Guide 1–9Table 1-2Right-Side ComponentsItem Component Function1Audio-out (headphone) jackProduces computer

6–4 Maintenance and Service GuideSpecificationsTable 6-3Hard Drives80-GB* 60-GB* 40-GB*DimensionsHeightWidthWeight9.5 mm70 mm99 g9.5 mm70 mm102 g9.5 m

SpecificationsMaintenance and Service Guide 6–5Table 6-46-cell, Li-Ion Battery PackDimensionsHeightWidthDepthWeight2.00 cm9.40 cm13.40 cm0.34 kg0.79 i

6–6 Maintenance and Service GuideSpecificationsTable 6-5System DMAHardware DMA System FunctionDMA0 Not applicableDMA1* Not applicableDMA2* Not applica

SpecificationsMaintenance and Service Guide 6–7Table 6-6System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Standard 101-/102-Key or Mi

6–8 Maintenance and Service GuideSpecificationsIRQ11 Intel USB EHCI controller—24CDIntel USB UHCI controller—24C4Intel USB UHCI controller—24C7Intel P

SpecificationsMaintenance and Service Guide 6–9Table 6-7System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA co

6–10 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

SpecificationsMaintenance and Service Guide 6–11I/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

6–12 Maintenance and Service GuideSpecificationsTable 6-8System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128 K

Maintenance and Service Guide A–1A Screw ListingThis appendix provides specification and reference information for the screws and screw locks used in

1–10 Maintenance and Service GuideProduct DescriptionThe external components on the left side of the tablet PC are shown below and described in Table

A–2 Maintenance and Service GuideScrew ListingPhillips PM2.0×5.0 Screw LocationsTable A-1Phillips PM2.0×5.0 ScrewColor Qty. Length ThreadHead WidthBla

Screw ListingMaintenance and Service Guide A–3Phillips PM2.0×5.0 Screw LocationsTable A-1Phillips PM2.0×5.0 Screw (Continued)Color Qty. Length ThreadH

A–4 Maintenance and Service GuideScrew ListingPhillips PM2.5×13.0 and Phillips PM3.0×4.0 Screw LocationsTable A-2Phillips PM2.5×13.0 Spring-Loaded Har

Screw ListingMaintenance and Service Guide A–5Torx8 T8M2.0×10.0 Screw LocationsTable A-4Torx8 T8M2.0×10.0 ScrewColor Qty. Length ThreadHead WidthBlack

A–6 Maintenance and Service GuideScrew ListingTorx8 T8M2.0×10.0 Screw LocationsTable A-4Torx8 T8M2.0×10.0 Screw (Continued)Color Qty. Length ThreadHea

Screw ListingMaintenance and Service Guide A–7Torx8 T8M2.0×10.0 Screw LocationsTable A-4Torx8 T8M2.0×10.0 Screw (Continued)Color Qty. Length ThreadHea

A–8 Maintenance and Service GuideScrew ListingTorx8 T8M2.0×20.0 Screw LocationsTable A-5Torx8 T8M2.0×20.0 ScrewColor Qty. Length ThreadHead WidthBlack

Screw ListingMaintenance and Service Guide A–9Torx8 T8M2.0×20.0 Screw LocationsTable A-5Torx8 T8M2.0×20.0 Screw (Continued)Color Qty. Length ThreadHea

A–10 Maintenance and Service GuideScrew ListingTorx8 T8M2.0×20.0 Screw LocationsTable A-5Torx8 T8M2.0×20.0 Screw (Continued)Color Qty. Length ThreadHe

Screw ListingMaintenance and Service Guide A–11Torx8 T8M2.0×20.0 Screw LocationsTable A-5Torx8 T8M2.0×20.0 Screw (Continued)Color Qty. Length ThreadHe

Product DescriptionMaintenance and Service Guide 1–113 Wireless button Turns the wireless functionality of the WLAN or Bluetooth device on or off, but

A–12 Maintenance and Service GuideScrew ListingTorx8 T8M2.0×5.0 Screw LocationTable A-6Torx8 T8M2.0×5.0 ScrewColor Qty. Length ThreadHead WidthBlack 1

Screw ListingMaintenance and Service Guide A–13Torx8 T8M2.0×5.0 Screw LocationsTable A-6Torx8 T8M2.0×5.0 Screw (Continued)Color Qty. Length ThreadHead

A–14 Maintenance and Service GuideScrew ListingTorx8 T8M2.0×5.0 Screw LocationsTable A-6Torx8 T8M2.0×5.0 Screw (Continued)Color Qty. Length ThreadHead

Screw ListingMaintenance and Service Guide A–15Torx8 T8M2.0×5.0 Screw LocationsTable A-6Torx8 T8M2.0×5.0 Screw (Continued)Color Qty. Length ThreadHead

A–16 Maintenance and Service GuideScrew ListingTorx8 T8M2.0×8.0 Screw LocationsTable A-7Torx8 T8M2.0×8.0 ScrewColor Qty. Length ThreadHead WidthSilver

Screw ListingMaintenance and Service Guide A–17Torx8 T8M2.0×8.0 Screw LocationsTable A-7Torx8 T8M2.0×8.0 Screw (Continued)Color Qty. Length ThreadHead

A–18 Maintenance and Service GuideScrew ListingTorx8 T8M2.0×8.0 Screw LocationsTable A-7Torx8 T8M2.0×8.0 Screw (Continued)Color Qty. Length ThreadHead

Screw ListingMaintenance and Service Guide A–19Torx8 T8M2.5×8.0 Screw LocationsTable A-8Torx8 T8M2.5×8.0 ScrewColor Qty. Length ThreadHead WidthBlack

A–20 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable A-9Phillips PM2.0×4.0 ScrewColor Qty. Length ThreadHead WidthBl

Screw ListingMaintenance and Service Guide A–21Phillips PM2.0×4.0 Screw LocationsTable A-9PM2.0×4.0 Screw (Continued)Color Qty. Length ThreadHead Widt

1–12 Maintenance and Service GuideProduct DescriptionThe external components on the rear panel of the tablet PC are shown below and described in Table

A–22 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable A-9PM2.0×4.0 Screw (Continued)Color Qty. Length ThreadHead Widt

Maintenance and Service Guide B–1BSoftware Backup andRecoveryBackupHP Backup and Recovery Manager provides several ways to back up the system and to r

B–2 Maintenance and Service GuideSoftware Backup and RecoveryBacking Up the SystemUsing HP Backup and Restore Manager, you can Back up specific files

Software Backup and RecoveryMaintenance and Service Guide B–3Backing Up the Entire Hard DriveWhen you perform a complete backup of the hard drive, you

B–4 Maintenance and Service GuideSoftware Backup and RecoveryBacking Up Modifications Made to the SystemWhen you back up modifications since your last

Software Backup and RecoveryMaintenance and Service Guide B–5Scheduling BackupsTo schedule backups:1. Select Start > All Programs > HP Backup &a

B–6 Maintenance and Service GuideSoftware Backup and Recovery✎If you do not have a CD or DVD burner, a copy of the entire hard drive image can be stor

Software Backup and RecoveryMaintenance and Service Guide B–7 Number each disc before inserting it into the optical drive of the computer. If necess

B–8 Maintenance and Service GuideSoftware Backup and RecoveryPerforming a Recovery from the Hard DriveThere are 2 ways to initiate a recovery from the

Maintenance and Service Guide C–1CDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Product DescriptionMaintenance and Service Guide 1–13Table 1-4Rear Panel ComponentsItem Component Function1 USB port Connects USB 1.1- and 2.0-complia

C–2 Maintenance and Service GuideDisplay Component RecyclingThis appendix provides disassembly instructions for the display assembly. The display asse

Display Component RecyclingMaintenance and Service Guide C–3Perform the following steps to disassemble the display assembly:1. Remove all screw covers

C–4 Maintenance and Service GuideDisplay Component Recycling2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edge

Display Component RecyclingMaintenance and Service Guide C–54. Disconnect all display panel cables 1 from the display inverter and remove the inverter

C–6 Maintenance and Service GuideDisplay Component Recycling5. Remove all screws 1 that secure the display panel assembly to the display enclosure.6.

Display Component RecyclingMaintenance and Service Guide C–77. Turn the display panel assembly upside down.8. Remove all screws that secure the displa

C–8 Maintenance and Service GuideDisplay Component Recycling9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to

Display Component RecyclingMaintenance and Service Guide C–911. Remove the screws 1 that secure the backlight cover to the display panel.12. Lift the

C–10 Maintenance and Service GuideDisplay Component Recycling14. Turn the display panel right-side up.15. Remove the backlight cables 1 from the clip

Display Component RecyclingMaintenance and Service Guide C–1116. Turn the display panel upside down.17. Remove the backlight frame from the display pa

© Copyright 2006 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Celero

1–14 Maintenance and Service GuideProduct DescriptionThe standard keyboard components of the tablet PC are shown below and described in Table 1-5.Stan

C–12 Maintenance and Service GuideDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Display Component RecyclingMaintenance and Service Guide C–1319. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure

C–14 Maintenance and Service GuideDisplay Component Recycling23. Remove the LCD panel.Removing the LCD Panel24. Recycle the LCD panel and backlight.

Maintenance and Service Guide D–1DConnector Pin AssignmentsTable D-1Audio-Out (Headphone)Pin Signal Pin Signal1 Audio out, left channel 3 Ground2 Audi

D–2 Maintenance and Service GuideConnector Pin AssignmentsTable D-2Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal

Connector Pin AssignmentsMaintenance and Service Guide D–3Table D-4External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

D–4 Maintenance and Service GuideConnector Pin AssignmentsTable D-5RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 Unused

Connector Pin AssignmentsMaintenance and Service Guide D–5Table D-6RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3

D–6 Maintenance and Service GuideConnector Pin AssignmentsTable D-7S-Video-OutPin Signal Pin Signal1 S-VHS color (C) signal 5 TV-CD2 Composite video s

Maintenance and Service Guide E–1EPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the computer permits it to oper

Product DescriptionMaintenance and Service Guide 1–15Table 1-5Standard Keyboard ComponentsItem Component Function1 Function keys (6) Perform system an

E–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries. The le

Power Cord Set RequirementsMaintenance and Service Guide E–3Country-Specific Requirements3-Conductor Power Cord Set RequirementsCountry/Region Accredi

E–4 Maintenance and Service GuidePower Cord Set RequirementsKorea EK 4The Netherlands KEMA 1Norway NEMKO 1People’s Republic of ChinaCCC 5Sweden SEMKO

Maintenance and Service Guide Index–1IndexAaccessory battery connector 1–21arrow keys 1–15audio troubleshooting 2–21audio-in jacklocation 1–9pin assig

Index–2 Maintenance and Service GuideIndexleft-side 1–10, 1–12rear 1–10, 1–12right-side 1–8top 1–16Computer SetupAdvanced Menu 2–5Diagnostics Menu 2–4

IndexMaintenance and Service Guide Index–3Eelectrostatic discharge 4–4, 4–8expansion product, troubleshooting 2–14external monitor portlocation 1–13pi

Index–4 Maintenance and Service GuideIndexheat sinkremoval 5–25spare part number 3–8, 3–19, 5–25hinge saddleremoval 5–57spare part number 3–8, 3–18HP

IndexMaintenance and Service Guide Index–5modem cableillustrated 3–12removal 5–61modem jacklocation 1–13pin assignments D–4modem moduleremoval 5–60spa

Index–6 Maintenance and Service GuideIndexprocessorremoval 5–28spare part numbers 3–8, 3–17, 3–19, 5–28QQ button 1–19Rrear components 1–10, 1–12remova

IndexMaintenance and Service Guide Index–7thermal shieldremoval 5–57spare part number 3–8, 3–19tools required 4–1top components 1–16top coverremoval 5

1–16 Maintenance and Service GuideProduct DescriptionThe tablet PC top components are shown below and described in Table 1-6.Top Components

Product DescriptionMaintenance and Service Guide 1–17Table 1-6Top ComponentsItem Component Function1 Left and right TouchPad buttons (2)Function like

1–18 Maintenance and Service GuideProduct DescriptionThe tablet PC display components are shown below and described in Table 1-7.Display Components

Product DescriptionMaintenance and Service Guide 1–19Table 1-7Display ComponentsItem Component Function1 Tablet PC Input Panel Launch buttonOpens the

1–20 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the tablet PC are shown below and described in Table 1-8

Product DescriptionMaintenance and Service Guide 1–21Table 1-8Bottom ComponentsItem Component Function1 Base enclosure cover Covers the display cable

1–22 Maintenance and Service GuideProduct Description1.5 Design OverviewThis section presents a design overview of key parts and features of the table

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

Maintenance and Service Guide iiiContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21

2–2 Maintenance and Service GuideTroubleshooting2. Select the File, Security, Diagnostics, or System Configuration menu.3. To close Computer Setup and

TroubleshootingMaintenance and Service Guide 2–3Selecting from the Security MenuTable 2-2Security MenuSelect To Do ThisSetup Password Enter, change, o

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Diagnostics MenuTable 2-3Diagnostics MenuSelect To Do ThisHDD Self-Test Options Run

TroubleshootingMaintenance and Service Guide 2–5Selecting from the System Configuration MenuTable 2-4System Configuration MenuSelect To Do ThisLanguag

2–6 Maintenance and Service GuideTroubleshooting2.2 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts OverviewFlowchart Description2.1 “Fl

TroubleshootingMaintenance and Service Guide 2–7Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?I

2–8 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reset the power cables in the docking device and at the AC outlet.2.

TroubleshootingMaintenance and Service Guide 2–9Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

2–10 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin comp

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Com

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device(if applicable)YNReset power cord in docking device andpow

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using Operating System disc (if applicable).C

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.15—No Audio, Part 1No audio.NComputer indocking device(if applicable)?Internalaudio?Audio

ContentsMaintenance and Service Guide v5 Removal and Replacement Procedures5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe computerand open.No networkor

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Computer Major ComponentsComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Computer Major ComponentsItem DescriptionSpare Part Number1 12.1-inch,

3–4 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

vi Maintenance and Service GuideContents6 SpecificationsA Screw ListingB Software Backup and RecoveryC Display Component RecyclingD Connector Pin Ass

3–6 Maintenance and Service GuideIllustrated Parts Catalog802.11a/b/g ATMC WLAN card for use in Japan 377408-291Table 3-1Spare Parts: Computer Major C

Illustrated Parts CatalogMaintenance and Service Guide 3–7Computer Major Components

3–8 Maintenance and Service GuideIllustrated Parts CatalogTable 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

Illustrated Parts CatalogMaintenance and Service Guide 3–9Computer Major Components

3–10 Maintenance and Service GuideIllustrated Parts CatalogTable 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

Illustrated Parts CatalogMaintenance and Service Guide 3–113.3 Plastics KitTable 3-2Plastics KitSpare Part Number InformationItemDescriptionSpare Part

3–12 Maintenance and Service GuideIllustrated Parts Catalog3.4 Cable KitTable 3-3Cable KitSpare Part Number InformationItemDescriptionSpare Part Numbe

Illustrated Parts CatalogMaintenance and Service Guide 3–133.5 Miscellaneous (Not Illustrated)Table 3-4Miscellaneous Spare Part InformationDescription

3–14 Maintenance and Service GuideIllustrated Parts CatalogPower supply, 65 watt 419107-001Power cordsFor use in:Australia and New Zealand 350188-011B

Illustrated Parts CatalogMaintenance and Service Guide 3–153.6 Sequential Part Number ListingTable 3-5Sequential Part Number ListingSpare Part Number

Maintenance and Service Guide 1–11Product DescriptionThe HP Compaq tc4400 Tablet PC offers advanced modularity, Intel® Core™ Duo and Celeron® M proces

3–16 Maintenance and Service GuideIllustrated Parts Catalog359106-001 802.11b/g Silverton WLAN Mini Card WLAN module for MOW use359107-001 802.11b/g S

Illustrated Parts CatalogMaintenance and Service Guide 3–17377792-001 802.11a/b/g FRLN WLAN Mini Card WLAN module for use in Europe380089-001 HP Docki

3–18 Maintenance and Service GuideIllustrated Parts Catalog419116-001 System board419117-001 Bluetooth module (includes Bluetooth module cable)419118-

Illustrated Parts CatalogMaintenance and Service Guide 3–19419145-001 PC2, 5300 1024-MB memory module419146-001 PC2, 4200 256-MB memory module419147-0

3–20 Maintenance and Service GuideIllustrated Parts Catalog419171-061 Keyboard with pointing stick for use in Italy419171-071 Keyboard with pointing s

Illustrated Parts CatalogMaintenance and Service Guide 3–21419171-BB1 Keyboard with pointing stick for use in Israel419171-DD1 Keyboard with pointing

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

1–2 Maintenance and Service GuideProduct Description1.1 Features Intel Core Duo T2600 (2.17-GHz), T2500 (2.00-GHz), T2400 (1.83-GHz), and T2300 (1.67

Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.5 Packaging and Transporting PrecautionsUse the following grounding precaution

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Removal and Replacement PreliminariesMaintenance and Service Guide 4–74.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are as many as 61 sc

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the tablet PC serial number to HP when requesting informati

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t

5–4 Maintenance and Service GuideRemoval and Replacement ProceduresSection Description# of Screws Removed5.14 Mini Card WLAN Module 2ÅTo prevent an un

Removal and Replacement ProceduresMaintenance and Service Guide 5–55.3 Preparing the Tablet PC for DisassemblyBefore you begin any removal or installa

5–6 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the battery pack by following these steps:a. Turn the tablet PC upside do

Product DescriptionMaintenance and Service Guide 1–3 External 65-watt AC adapter with 3-wire power cord 6-cell Li-Ion battery pack Audio speaker V

Removal and Replacement ProceduresMaintenance and Service Guide 5–75.4 Hard Drive1. Prepare the tablet PC for disassembly (Section 5.3).Hard Drive Spa

5–8 Maintenance and Service GuideRemoval and Replacement Procedures2. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the hard drive cover to t

Removal and Replacement ProceduresMaintenance and Service Guide 5–94. Loosen the Phillips PM2.5×13.0 hard drive retention screw 1.5. Grasp the mylar t

5–10 Maintenance and Service GuideRemoval and Replacement Procedures7. Remove the four Phillips PM3.0×4.0 screws 1 that secure the hard drive frame to

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.5 Tablet PC FeetThe tablet PC feet are adhesive-backed rubber pads. The feet are

5–12 Maintenance and Service GuideRemoval and Replacement Procedures5.6 Bluetooth Module1. Prepare the tablet PC for disassembly (Section 5.3).2. Remo

Removal and Replacement ProceduresMaintenance and Service Guide 5–136. Slide the Bluetooth module out of the tablet PC 1.7. Disconnect the Bluetooth m

5–14 Maintenance and Service GuideRemoval and Replacement Procedures5.7 External Memory Module1. Prepare the tablet PC for disassembly (refer to Secti

Removal and Replacement ProceduresMaintenance and Service Guide 5–153. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the memory module compar

5–16 Maintenance and Service GuideRemoval and Replacement Procedures5. Spread the retaining tabs 1 on each side of the memory module socket to release