Hp zx5000 Manual de usuario

Maintenance and Service GuideHP Pavilion zx5000 Notebook PC HP Pavilion zv5000 Notebook PC Compaq Presario R3000 Notebook PC Series HP Compaq Business

1–4 Maintenance and Service GuideProduct Description Integrated wireless support for Mini PCI 802.11a/b/g LAN devices 2 Type II PC Card slots with s

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.5 Packaging and Transporting PrecautionsUse the following grounding precaution

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Removal and Replacement PreliminariesMaintenance and Service Guide 4–74.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesOther grounding equipment recommended for use in preventing electrostatic damage

Removal and Replacement PreliminariesMaintenance and Service Guide 4–9Table 4-1 shows how humidity affects the electrostatic voltage levels generated

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are 73 screws and st

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the notebook serial number to HP when requesting informatio

Product DescriptionMaintenance and Service Guide 1–51.2 Power ManagementThe notebook comes with power management features that conserve power and exte

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t

5–4 Maintenance and Service GuideRemoval and Replacement ProceduresSection Description # of Screws Removed5.14 Display assembly 8 on Pavilion6 on HP C

Removal and Replacement ProceduresMaintenance and Service Guide 5–55.3 Preparing the Notebook for DisassemblyBefore you begin any removal or installat

5–6 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the battery pack by following these steps:a. Turn the notebook upside dow

Removal and Replacement ProceduresMaintenance and Service Guide 5–7e. If necessary, remove the battery pack cover.Removing the Battery Pack Cover✎The

5–8 Maintenance and Service GuideRemoval and Replacement Procedures5. Remove the hard drive by following these steps:a. Turn the notebook upside down

Removal and Replacement ProceduresMaintenance and Service Guide 5–9ÄCAUTION: The hard drive should be disassembled only if it is damaged and must be r

5–10 Maintenance and Service GuideRemoval and Replacement Procedures5.4 Notebook FeetThe notebook feet are adhesive-backed rubber pads. The notebook f

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.5 Memory Module1. Prepare the notebook for disassembly (Section 5.3).2. Turn the

5–12 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 3 through 7 apply only to HP Pavilion zx5000 Series, HP Pavilion zv5000 Ser

1–6 Maintenance and Service GuideProduct Description1.3 External ComponentsThe external components on the front and right side of the HP Pavilion zv50

Removal and Replacement ProceduresMaintenance and Service Guide 5–136. Spread the retaining tabs 1 that secure the memory module to the socket. The ed

5–14 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 8 through 12 apply only to Compaq Presario R3000 Series models.8. Loosen th

Removal and Replacement ProceduresMaintenance and Service Guide 5–1511. Spread the retaining tabs 1 that secure the memory module to the socket. The e

5–16 Maintenance and Service GuideRemoval and Replacement Procedures5.6 Combination Drive✎The combination drive consists of an optical drive and eithe

Removal and Replacement ProceduresMaintenance and Service Guide 5–171. Prepare the notebook for disassembly (Section 5.3).2. Turn the notebook upside

5–18 Maintenance and Service GuideRemoval and Replacement Procedures5. Flip the drive over and rest it on the notebook 1.✎If the combination drive con

Removal and Replacement ProceduresMaintenance and Service Guide 5–19✎If the combination drive consists of an optical drive and an HP USB Digital Drive

5–20 Maintenance and Service GuideRemoval and Replacement Procedures10. To separate the optical drive from the HP USB Digital Drive or diskette drive,

Removal and Replacement ProceduresMaintenance and Service Guide 5–215.7 Heat Sink1. Prepare the notebook for disassembly (Section 5.3).2. Remove the m

5–22 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 4 and 5 apply only to Pavilion notebook models.4. Remove the 6 PM2.5×6.0 sc

Product DescriptionMaintenance and Service Guide 1–7Table 1-1Front and Right-Side ComponentsHP Pavilion zv5000 and zx5000 NotebooksItem Component Func

Removal and Replacement ProceduresMaintenance and Service Guide 5–23✎Steps 6 and 7 apply only to HP Compaq Business Notebook nx9100 Series and Compaq

5–24 Maintenance and Service GuideRemoval and Replacement Procedures8. Remove the 4 PM2.5×11.0 spring-loaded shoulder screws that secure the heat sink

Removal and Replacement ProceduresMaintenance and Service Guide 5–25✎Step 9 applies only to notebook models with a Mobile Intel Pentium 4 or Intel Pen

5–26 Maintenance and Service GuideRemoval and Replacement Procedures10. Lift up on the right front corner of the heat sink 1 until it disengages from

Removal and Replacement ProceduresMaintenance and Service Guide 5–275.8 Processor1. Prepare the notebook for disassembly (Section 5.3).2. Remove the m

5–28 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 5 and 6 apply only to notebook models with an AMD Athlon 64 or Athlon XP-M

Removal and Replacement ProceduresMaintenance and Service Guide 5–29✎Steps 7 and 8 apply only to notebook models with a Mobile Intel Pentium 4 or Inte

5–30 Maintenance and Service GuideRemoval and Replacement Procedures5.9 Strip Cover1. Prepare the notebook for disassembly (Section 5.3).2. Turn the n

Removal and Replacement ProceduresMaintenance and Service Guide 5–314. Turn the notebook right-side up with the front toward you.5. Open the notebook

5–32 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Keyboard1. Prepare the notebook for disassembly (Section 5.3).2. Remove the s

1–8 Maintenance and Service GuideProduct DescriptionFront and Right-Side Components—HP Pavilion zv5000 and zx5000 Notebooks (Continued)

Removal and Replacement ProceduresMaintenance and Service Guide 5–333. Remove the 4 PM2.5×3.0 screws 1 that secure the keyboard to the notebook.4. Lif

5–34 Maintenance and Service GuideRemoval and Replacement Procedures5.11 Modem Board1. Prepare the notebook for disassembly (Section 5.3).2. Remove th

Removal and Replacement ProceduresMaintenance and Service Guide 5–355.12 Mini PCI Communications Card1. Prepare the notebook for disassembly (Section

5–36 Maintenance and Service GuideRemoval and Replacement Procedures4. Disconnect the 2 antennae cables 1 from the Mini PCI communications card.5. Spr

Removal and Replacement ProceduresMaintenance and Service Guide 5–375.13 Primary Memory Module1. Prepare the notebook for disassembly (Section 5.3).2.

5–38 Maintenance and Service GuideRemoval and Replacement Procedures4. Spread the retaining tabs 1 that secure the primary memory board to the socket.

Removal and Replacement ProceduresMaintenance and Service Guide 5–395.14 Display AssemblySpare Part Number InformationDisplay assembliesFor use with H

5–40 Maintenance and Service GuideRemoval and Replacement Procedures1. Prepare the notebook for disassembly (Section 5.3).2. Remove the strip cover (S

Removal and Replacement ProceduresMaintenance and Service Guide 5–41✎Steps 6 through 12 apply only to Pavilion notebook models.6. Disconnect the displ

5–42 Maintenance and Service GuideRemoval and Replacement Procedures7. Remove the antennae cables from the top cover clips 1 that secure the cables.8.

Product DescriptionMaintenance and Service Guide 1–9Table 1-1Front and Right-Side ComponentsHP Pavilion zv5000 and zx5000 Notebooks (Continued)Item Co

Removal and Replacement ProceduresMaintenance and Service Guide 5–439. Position the notebook so the rear panel is toward you and the display is in a f

5–44 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 13 through 22 apply only to HP Compaq Business Notebook nx9100 Series and C

Removal and Replacement ProceduresMaintenance and Service Guide 5–4515. Turn the notebook right-side up with the front toward you.✎Step 16 does not ap

5–46 Maintenance and Service GuideRemoval and Replacement Procedures19. Remove the antenna cables from the top cover clips 1 that secure the cables.20

Removal and Replacement ProceduresMaintenance and Service Guide 5–475.15 Base Enclosure1. Prepare the notebook for disassembly (Section 5.3) and remov

5–48 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 3 and 4 apply only to HP Pavilion notebook models.3. Remove the 10 PM2.5×13

Removal and Replacement ProceduresMaintenance and Service Guide 5–49✎Steps 5 and 6 apply only to HP Compaq Business Notebook nx9100 Series and Compaq

5–50 Maintenance and Service GuideRemoval and Replacement Procedures5.16 Speaker Assembly1. Prepare the notebook for disassembly (Section 5.3) and rem

Removal and Replacement ProceduresMaintenance and Service Guide 5–512. Turn the notebook so that the the rear panel is toward you.3. Disconnect the sp

5–52 Maintenance and Service GuideRemoval and Replacement Procedures5. Lift up the edge 1 of the speaker until it disengages from the top cover, and t

1–10 Maintenance and Service GuideProduct DescriptionThe external components on the front and right side of the HP Compaq Business Notebook nx9100 Ser

Removal and Replacement ProceduresMaintenance and Service Guide 5–535.17 LED Board✎This procedure only applies to HP Pavilion zv5000 Series and HP Pav

5–54 Maintenance and Service GuideRemoval and Replacement Procedures2. Release the ZIF connector 1 to which the LED cable is attached and disconnect t

Removal and Replacement ProceduresMaintenance and Service Guide 5–553. Remove the 2 PM2.5×5.0 screws that secure the LED board to the system board.Rem

5–56 Maintenance and Service GuideRemoval and Replacement Procedures4. Lift the LED board straight out of the notebook.Removing the LED BoardReverse t

Removal and Replacement ProceduresMaintenance and Service Guide 5–575.18 TouchPad✎This procedure only applies to HP Pavilion zv5000 Series and HP Pavi

5–58 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the adhesive tape 1, release the LIF connector 2 to which the TouchPad c

Removal and Replacement ProceduresMaintenance and Service Guide 5–593. Remove the 2 PM2.5×5.0 screws that secure the TouchPad board to the top cover.R

5–60 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the 2 PM2.5×5.0 screws that secure the TouchPad board bracket to the top

Removal and Replacement ProceduresMaintenance and Service Guide 5–615. Pull the TouchPad bracket straight out of the top cover.Removing the TouchPad B

5–62 Maintenance and Service GuideRemoval and Replacement Procedures6. Carefully push in the 2 side release latches of the TouchPad to release the Tou

Product DescriptionMaintenance and Service Guide 1–11Table 1-2Front and Right-Side ComponentsHP Compaq Business Notebook nx9100 Seriesand Compaq Presa

Removal and Replacement ProceduresMaintenance and Service Guide 5–637. Turn the top cover over, carefully pry the edges of the TouchPad from the top c

5–64 Maintenance and Service GuideRemoval and Replacement Procedures5.19 System BoardSpare Part Number InformationSystem boardsFor use with HP Pavilio

Removal and Replacement ProceduresMaintenance and Service Guide 5–65✎When replacing the system board, ensure that the following components are removed

5–66 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 3 through 15 apply only to HP Pavilion notebook models.3. Disconnect the mo

Removal and Replacement ProceduresMaintenance and Service Guide 5–676. Turn the top cover upside down with the rear panel toward you.7. Release the ZI

5–68 Maintenance and Service GuideRemoval and Replacement Procedures9. Remove the following screws that secure the system board to the top cover:1 One

Removal and Replacement ProceduresMaintenance and Service Guide 5–6912. Flex the left side of the top cover 1 to the left until the 1394 2 and USB por

5–70 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 16 through 28 apply only to HP Compaq Business Notebook nx9100 Series and C

Removal and Replacement ProceduresMaintenance and Service Guide 5–71✎Step 17 applies only to the HP Compaq Business Notebook nx9105 model, and Compaq

5–72 Maintenance and Service GuideRemoval and Replacement Procedures✎Step 18 applies only to the HP Compaq Business Notebook nx9110 model and Compaq P

1–12 Maintenance and Service GuideProduct DescriptionFront and Right-Side Components—HP Compaq Business Notebook nx9100 Series and Compaq Presario R30

Removal and Replacement ProceduresMaintenance and Service Guide 5–7319. Turn the top cover upside down with the front panel toward you.20. Disconnect

5–74 Maintenance and Service GuideRemoval and Replacement Procedures22. Remove the PM2.5×13.0 screw 1 and the 4 PM2.5×6.0 screws 2 that secure the sys

Removal and Replacement ProceduresMaintenance and Service Guide 5–7525. Flex the left side of the top cover to the left 1 until the 1394 2 and USB por

5–76 Maintenance and Service GuideRemoval and Replacement Procedures5.20 Fan Assembly1. Prepare the notebook for disassembly (Section 5.3) and remove

Removal and Replacement ProceduresMaintenance and Service Guide 5–772. Turn the system board right-side up with the rear panel away from you.3. Remove

5–78 Maintenance and Service GuideRemoval and Replacement Procedures5. Turn the system board upside down with the rear panel toward you.6. While holdi

Removal and Replacement ProceduresMaintenance and Service Guide 5–795.21 Upper Logic Audio Board✎This procedure only applies to HP Pavilion zv5000 Ser

5–80 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the 2 PM2.5×5.0 screws that secure the audio board to the chassis.Removi

Removal and Replacement ProceduresMaintenance and Service Guide 5–813. Pull the the audio board straight up out of the chassis.Removing the Upper Logi

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1HP Pavilion zx5000 Series Noteb

Product DescriptionMaintenance and Service Guide 1–13Table 1-2Front and Right-Side ComponentsHP Compaq Business Notebook nx9100 Series andCompaq Presa

6–2 Maintenance and Service GuideSpecificationsTemperatureOperating (not writing to optical disc)Operating (writing to optical disc)Nonoperating0°C to

SpecificationsMaintenance and Service Guide 6–3Table 6-2HP Pavilion zv5000 Series Notebook DimensionsHeightWidthDepth5.06 cm36.20 cm28.4 cm1.99 in14.2

6–4 Maintenance and Service GuideSpecificationsAltitude (unpressurized)Operating (14.7 to 10.1 psia)Nonoperating (14.7 to 4.4 psia)-15 m to 3,048 m-15

SpecificationsMaintenance and Service Guide 6–5Table 6-3HP Compaq Business Notebook nx9100 Series DimensionsHeightWidthDepth5.06 cm36.20 cm28.16 cm1.9

6–6 Maintenance and Service GuideSpecificationsAltitude (unpressurized)Operating (14.7 to 10.1 psia)Nonoperating (14.7 to 4.4 psia)-15 m to 3,048 m-15

SpecificationsMaintenance and Service Guide 6–7Table 6-4Compaq Presario R3000 Notebook DimensionsHeightWidthDepth5.06 cm36.20 cm28.40 cm1.99 in14.25 i

6–8 Maintenance and Service GuideSpecificationsAltitude (unpressurized)Operating (14.7 to 10.1 psia)Nonoperating (14.7 to 4.4 psia)-15 m to 3,048 m-15

SpecificationsMaintenance and Service Guide 6–9Table 6-514.1" XGA, TFT DisplayDimensionsHeightWidthDiagonal28.6 cm21.4 cm35.7 cm11.2 in8.4 in14.1

6–10 Maintenance and Service GuideSpecificationsTable 6-615.0" XGA (1024x768), TFT DisplayDimensionsHeightWidthDiagonal28.6 cm21.4 cm35.7 cm11.2

SpecificationsMaintenance and Service Guide 6–11Table 6-715.4" WXGA, TFT DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0 in15

© Copyright 2004 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel and Pen

1–14 Maintenance and Service GuideProduct DescriptionThe notebook rear and left-side components are shown below and described in Table 1-3.✎The notebo

6–12 Maintenance and Service GuideSpecificationsTable 6-815.4" WXGA WVA (1280x800), TFT DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm

SpecificationsMaintenance and Service Guide 6–13Table 6-915.4" WXGA WVA BrightView (1280x800)DimensionsHeightWidthDiagonal28.6 cm21.4 cm35.7 cm11

6–14 Maintenance and Service GuideSpecificationsTable 6-1015.4" WSXGA+ WVA (1680x1050)DimensionsHeightWidthDiagonal28.6 cm21.4 cm35.7 cm11.2 in8.

SpecificationsMaintenance and Service Guide 6–15Table 6-1115.4" WUXGA WVA (1920x1200)DimensionsHeightWidthDiagonal28.6 cm21.4 cm35.7 cm11.2 in8.4

6–16 Maintenance and Service GuideSpecificationsTable 6-12Hard Drive 80-GB 80-GB 60-GBUser capacity per drive* 80 GB 80 GB 60GBDimensionsHeightWidthWe

SpecificationsMaintenance and Service Guide 6–1760-GB 40-GB 30-GBUser capacity per drive* 60 GB 40 GB 30 GBDimensionsHeightWidthWeight9.5 mm70 mm99 g9

6–18 Maintenance and Service GuideSpecificationsTable 6-13External AC AdapterWeight 0.29 kg 0.65 lbPower supplyOperating voltageOperating currentOpera

SpecificationsMaintenance and Service Guide 6–19Table 6-15Optional MultiBay 8-cell Li-Ion Battery PackDimensionsHeightWidthDepthWeight1.30 cm13.20 cm1

6–20 Maintenance and Service GuideSpecificationsTable 6-1612-cell Li-Ion Battery PackDimensionsHeightWidthDepthWeight2.01 cm11.45 cm21.24 cm0.64 kg0.7

SpecificationsMaintenance and Service Guide 6–21Table 6-1824X Max DVD+RW/R and CD-RW Combo DriveApplicable disc DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 an

Product DescriptionMaintenance and Service Guide 1–15Table 1-3Rear and Left-Side ComponentsItem Component Function1AC power connector Connects an AC a

6–22 Maintenance and Service GuideSpecificationsTable 6-1924X Max DVD/CD-RW Combo Drive Applicable disc DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Di

SpecificationsMaintenance and Service Guide 6–23Table 6-208X Max DVD-ROM DriveApplicable disc DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital Audi

6–24 Maintenance and Service GuideSpecificationsTable 6-2124X Max CD-ROM DriveApplicable disc DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital Audi

SpecificationsMaintenance and Service Guide 6–25Table 6-22System DMAHardware DMA System FunctionDMA0 Available for audioDMA1* Entertainment audio (def

6–26 Maintenance and Service GuideSpecificationsTable 6-23System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Keyboard controllerIRQ2 C

SpecificationsMaintenance and Service Guide 6–27Table 6-24System I/O Addresses I/O Address (hex)System Function (shipping configuration)000—00F DMA c

6–28 Maintenance and Service GuideSpecificationsI/O Address (hex)System Function (shipping configuration)0A2—0BF Unused0C0—0DF DMA controller no. 20E

SpecificationsMaintenance and Service Guide 6–29I/O Address (hex)System Function (shipping configuration)2F0—2F7 Unused2F8—2FF Infrared port300—31F U

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1RJ-45 (Network) Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2 Tip 5 Unused3 Ring 6 Unused

1–16 Maintenance and Service GuideProduct Description✎The notebook rear and left-side component locations are identical for the HP Pavilion zv5000 and

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-3IEEE 1394Pin Signal Pin Signal1 S-GND 5 TPA-2 GND 6 TPB-3 TPB+ 7 VP4 TPA+

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-4Universal Serial BusPin Signal Pin Signal1 +5 VDC 3 Data +2 Data – 4 GroundTable A-

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-6External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-7Audio-Out (Headphone)Pin Signal Pin Signal1 Ground 3 Right audio signal2 Left audio

Connector Pin AssignmentsMaintenance and Service Guide A–7Table A-9ParallelPin Signal Pin Signal1 Strobe 14 Auto linefeed2 Data bit 0 15 Error3 Data b

Maintenance and Service Guide B–1BPower Cord Set RequirementsThe wide range input feature of the notebook permits it to operate from any line voltage

B–2 Maintenance and Service GuidePower Cord Set RequirementsCountry-Specific Requirements 3-Conductor Power CordSet Requirements Country Accredited Ag

Power Cord Set RequirementsMaintenance and Service Guide B–3United Kingdom BSI 1United States UL 2Notes1. The flexible cord must be <HAR> Type H

Maintenance and Service Guide C–1CScrew ListingThis appendix provides specification and reference information for the screws used in the notebook. All

C–2 Maintenance and Service GuideScrew ListingPhillips PM2.5×6.0 Screw LocationsTable C-1Phillips M2.5×6.0 ScrewColor Qty. Length ThreadHead WidthBlac

Product DescriptionMaintenance and Service Guide 1–17Table 1-3Rear and Left-Side Components (Continued)Item Component Function75-in-1 Memory Reader LE

Screw ListingMaintenance and Service Guide C–3Phillips PM2.5×6.0 Screw LocationsTable C-1Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length ThreadH

C–4 Maintenance and Service GuideScrew ListingPhillips PM2.5×6.0 Screw LocationsTable C-1Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length ThreadH

Screw ListingMaintenance and Service Guide C–5Phillips PM2.5×6.0 Screw LocationsTable C-1Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length ThreadH

C–6 Maintenance and Service GuideScrew ListingPhillips PM2.5×6.0 Screw LocationsTable C-1Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length ThreadH

Screw ListingMaintenance and Service Guide C–7Phillips PM2.5×6.0 Screw LocationsTable C-1Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length ThreadH

C–8 Maintenance and Service GuideScrew ListingPhillips PM2.5×6.0 Screw LocationsTable C-1Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length ThreadH

Screw ListingMaintenance and Service Guide C–9Phillips PM2.5×6.0 Screw LocationsTable C-1Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length ThreadH

C–10 Maintenance and Service GuideScrew ListingPhillips PM2.5×6.0 Screw LocationsTable C-1Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide C–11Phillips PM2.5×6.0 Screw LocationsTable C-1Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length Thread

C–12 Maintenance and Service GuideScrew ListingPhillips PM2.5×6.0 Screw LocationsTable C-1Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length Thread

1–18 Maintenance and Service GuideProduct DescriptionThe notebook keyboard components are shown below and described in Table 1-4.✎The notebook keyboar

Screw ListingMaintenance and Service Guide C–13Phillips PM2.5×6.0 Screw LocationsTable C-1Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length Thread

C–14 Maintenance and Service GuideScrew ListingPhillips PM2.5×6.0 Screw LocationsTable C-1Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide C–15Phillips PM2.5×6.0 Screw LocationsTable C-1Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length Thread

C–16 Maintenance and Service GuideScrew ListingPhillips PM2.5×4.0 Screw LocationsTable C-2Phillips PM2.5×4.0 ScrewColor Qty. Length ThreadHead WidthBl

Screw ListingMaintenance and Service Guide C–17Phillips PM2.0×3.0 Screw LocationsTable C-3Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead WidthBl

C–18 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationsTable C-3Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide C–19Phillips PM2.5×13.0 Screw LocationsTable C-4Phillips PM2.5×13.0 Screw Color Qty. Length ThreadHead Widt

C–20 Maintenance and Service GuideScrew ListingPhillips PM2.5×13.0 Screw LocationsTable C-4Phillips PM2.5×13.0 Screw (Continued)Color Qty. Length Thre

Screw ListingMaintenance and Service Guide C–21Phillips PM2.5×13.0 Screw LocationsTable C-4Phillips PM2.5×13.0 Screw (Continued)Color Qty. Length Thre

C–22 Maintenance and Service GuideScrew ListingPhillips PM2.5×13.0 Screw LocationsTable C-4Phillips PM2.5×13.0 Screw (Continued)Color Qty. Length Thre

Product DescriptionMaintenance and Service Guide 1–19Table 1-4Keyboard ComponentsItem Component Function1fn key Combines with the function keys to pe

Screw ListingMaintenance and Service Guide C–23Phillips PM2.5×13.0 Screw LocationsTable C-4Phillips PM2.5×13.0 Screw (Continued)Color Qty. Length Thre

C–24 Maintenance and Service GuideScrew ListingPhillips PM2.5×13.0 Screw LocationsTable C-4Phillips PM2.5×13.0 Screw (Continued)Color Qty. Length Thre

Screw ListingMaintenance and Service Guide C–25Phillips PM2.5×13.0 Screw LocationsTable C-4Phillips PM2.5×13.0 Screw (Continued)Color Qty. Length Thre

C–26 Maintenance and Service GuideScrew ListingPhillips PM2.5×11.0 Spring-Loaded Shoulder Screw LocationsTable C-5Phillips PM2.5×11.0 Spring-Loaded Sh

Screw ListingMaintenance and Service Guide C–27Phillips PM2.5×3.0 Screw LocationsTable C-6Phillips PM2.5×3.0 ScrewColor Qty. Length ThreadHead WidthBl

C–28 Maintenance and Service GuideScrew ListingPhillips PM2.5×3.0 Screw LocationsTable C-6Phillips PM2.5×3.0 Screw (Continued)Color Qty. Length Thread

Maintenance and Service Guide C–29Phillips PM2.5×5.0 Screw LocationsTable C-7Phillips PM2.5×5.0 ScrewColor Qty. Length ThreadHead WidthBlack 2 5.0 mm

Maintenance and Service Guide C–30Phillips PM2.5×5.0 Screw LocationsTable C-7Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadHead WidthSil

Maintenance and Service Guide C–31Phillips PM2.5×5.0 Screw LocationsTable C-7Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadHead WidthSil

C–32 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable C-7Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length Thread

1–20 Maintenance and Service GuideProduct DescriptionThe top components of the HP Pavilion zv5000 and zx5000 notebooks are shown below and described i

Screw ListingMaintenance and Service Guide C–33Phillips PM2.5×5.0 Screw LocationsTable C-7Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length Thread

C–34 Maintenance and Service GuideScrew ListingPhillips PM1.5×10.0 Shoulder Screw LocationsTable C-8Phillips PM1.5×10.0 Shoulder ScrewColor Qty. Lengt

Screw ListingMaintenance and Service Guide C–35M5.0×9.0 Standoff LocationsTable C-9M5.0×9.0 StandoffColor Qty. Length ThreadHead WidthSilver 4 9.0 mm

Maintenance and Service Guide Index–1Index1394 bezelillustrated 3–15, 3–17spare part number 3–8, 3–181394 connectorlocation 1–9, 1–13pin assignments A

Index–2 Maintenance and Service GuideIndexbezel, 1394illustrated 3–15, 3–17spare part number 3–8, 3–18bezel, frontillustrated 3–5, 3–7, 3–19, 3–21, 3–

IndexMaintenance and Service Guide Index–3diskette driveillustrated 3–3, 3–5, 3–7, 3–11, 3–13, 3–30location 1–17OS loading problems 2–24removal 5–16sp

Index–4 Maintenance and Service GuideIndexfeet, location 5–10Fn key, location 1–19front bezelillustrated 3–5, 3–7, 3–19, 3–21, 3–23spare part number 3

IndexMaintenance and Service Guide Index–5Llabel kits, spare part number 3–32LED boardremoval 5–53spare part number 3–4, 5–53LED locations 1–17, 1–23l

Index–6 Maintenance and Service GuideIndexnotebook feetillustrated 3–29replacement 5–10spare part number 3–29, 5–10notebook specifications 6–1, 6–3, 6

IndexMaintenance and Service Guide Index–7Rrear components 1–14regulatory notices, power cord set B–1removalpreliminaries 4–1procedures 5–1replacement

Product DescriptionMaintenance and Service Guide 1–21Table 1-5Top ComponentsHP Pavilion zv5000 and zx5000 NotebooksItem Component Function1Power butto

Index–8 Maintenance and Service GuideIndexmodem board 3–10, 3–20, 5–34notebook feet 5–10optical drives 5–16PC Card assembly 3–10PC Card slot space cov

IndexMaintenance and Service Guide Index–9Ttelephone jacklocation 1–15pin assignments A–2thermal grease, replacement 5–26thermal module, spare part nu

Index–10 Maintenance and Service GuideIndexwireless button, location 1–11, 1–21wireless LED, location 1–11workstation precautions 4–6YY cable, spare p

1–22 Maintenance and Service GuideProduct DescriptionTop Components—HP Pavilion zv5000 and zx5000 Notebooks (Continued)

Product DescriptionMaintenance and Service Guide 1–23Table 1-5Top ComponentsHP Pavilion zv5000 and zx5000 Notebooks (Continued)Item Component Function

Maintenance and Service Guide iiiContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3

1–24 Maintenance and Service GuideProduct DescriptionThe top components of the HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 are

Product DescriptionMaintenance and Service Guide 1–25Table 1-6Top ComponentsHP Compaq Business Notebook nx9100 Seriesand Compaq Presario R3000Item Com

1–26 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the notebook are shown below and described in Table 1-7.

Product DescriptionMaintenance and Service Guide 1–27Table 1-7Bottom ComponentsItem Component Function1Exhaust vents (2) Allow airflow to cool interna

1–28 Maintenance and Service GuideProduct Description1.4 Design OverviewThis section presents a design overview of key parts and features of the noteb

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

2–2 Maintenance and Service GuideTroubleshooting2.1 Computer Setup and Diagnostics UtilitiesThe notebook features 2 system management utilities: Comp

TroubleshootingMaintenance and Service Guide 2–3Using Computer SetupInformation and settings in Computer Setup are accessed from the File, Security, o

2–4 Maintenance and Service GuideTroubleshootingSelecting from the File MenuTable 2-1File MenuSelect To Do ThisSystem Information View identificatio

TroubleshootingMaintenance and Service Guide 2–5Selecting from the Security MenuTable 2-2Security Menu Select To Do ThisSetup Password Enter, change,

iv Maintenance and Service GuideContentsFlowchart 2.7—No Video, Part 2 . . . . . . . . . . . . . . 2–18Flowchart 2.8—Nonfunctioning Port Replicator

2–6 Maintenance and Service GuideTroubleshootingSelecting from the Advanced MenuTable 2-3Advanced Menu Select To Do ThisLanguage Change the Computer S

TroubleshootingMaintenance and Service Guide 2–7Device Options (continued) Change the parallel port mode from Enhanced Parallel Port (EPP, the defaul

2–8 Maintenance and Service GuideTroubleshooting2.2 Using Diagnostics for WindowsWhen you access Diagnostics for Windows, a scan of all system compone

TroubleshootingMaintenance and Service Guide 2–9Obtaining, Saving or Printing Diagnostic Test Information1. Access Diagnostics for Windows by selectin

2–10 Maintenance and Service GuideTroubleshooting6. Select the Begin Testing button.7. Select a tab to view a test report:❏ Status tab—Summarizes the

TroubleshootingMaintenance and Service Guide 2–112.3 Troubleshooting FlowchartsTable 2-4 Troubleshooting Flowcharts Overview2.1 “Flowchart 2.1—Initial

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.2—No Power, Part 11. Reseat the power cables in the port replicator and at the AC outlet.

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin note

ContentsMaintenance and Service Guide v4 Removal and Replacement Preliminaries4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . .

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.6—No Video, Part 1ANStand-aloneor Port replicator?No video.Replace the following one at a

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.8—Nonfunctioning Port Replicator (if applicable)YNReseat power cord in port replicator an

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.11—No OS Loading, Hard Drive, Part 2Continued from“Flowchart 2.10—No OS Loading, Hard Dri

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.14—No OS Loading, CD-ROM or DVD-ROM DriveClear CMOS.YDoneNBootabledisc indrive?Discin dri

vi Maintenance and Service GuideContents6 SpecificationsA Connector Pin AssignmentsB Power Cord Set RequirementsGeneral Requirements . . . . . . . . .

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.15—No Audio, Part 1No audio.NNotebook inport replicator(if applicable)?Internalaudio?Audi

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

TroubleshootingMaintenance and Service Guide 2–29Flowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

2–30 Maintenance and Service GuideTroubleshootingFlowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

TroubleshootingMaintenance and Service Guide 2–31Flowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe notebookand open.No networkor

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.1 Serial Number LocationWhen ordering parts or requesting information, provide the noteboo

Illustrated Parts CatalogMaintenance and Service Guide 3–33.2 Major Components—HP Pavilion zv5000 and zx5000Notebook Major Components—HP Pavilion zv50

3–4 Maintenance and Service GuideIllustrated Parts CatalogTable 3-2HP Pavilion zv5000 and zx5000 NotebooksSpare Parts: Notebook Major ComponentsItem D

Maintenance and Service Guide 1–11Product DescriptionThe HP Pavilion zv5000 and zx5000 notebook PCs, the HP Compaq Business Notebook nx9100 Series, an

Illustrated Parts CatalogMaintenance and Service Guide 3–5Notebook Major Components—HP Pavilion zv5000 and zx5000 (Continued)

3–6 Maintenance and Service GuideIllustrated Parts CatalogTable 3-2HP Pavilion zv5000 and zx5000 NotebooksSpare Parts: Notebook Major Components (Cont

Illustrated Parts CatalogMaintenance and Service Guide 3–7Notebook Major Components—HP Pavilion zv5000 and zx5000 (Continued)

3–8 Maintenance and Service GuideIllustrated Parts CatalogTable 3-2HP Pavilion zv5000 and zx5000 NotebooksSpare Parts: Notebook Major Components (Cont

Illustrated Parts CatalogMaintenance and Service Guide 3–9Notebook Major Components—HP Pavilion zv5000 and zx5000 (Continued)

3–10 Maintenance and Service GuideIllustrated Parts CatalogTable 3-2HP Pavilion zv5000 and zx5000 NotebooksSpare Parts: Notebook Major Components (Con

Illustrated Parts CatalogMaintenance and Service Guide 3–11Notebook Major Components—HP Pavilion zv5000 and zx5000 (Continued)

3–12 Maintenance and Service GuideIllustrated Parts CatalogTable 3-2HP Pavilion zv5000 and zx5000 NotebooksSpare Parts: Notebook Major Components (Con

Illustrated Parts CatalogMaintenance and Service Guide 3–13Notebook Major Components—HP Pavilion zv5000 and zx5000 (Continued)

3–14 Maintenance and Service GuideIllustrated Parts CatalogTable 3-2HP Pavilion zv5000 and zx5000 NotebooksSpare Parts: Notebook Major Components (Con

1–2 Maintenance and Service GuideProduct DescriptionHP Pavilion zv5000 and zx5000 NotebooksHP Compaq Business Notebook nx9100 Series and Compaq Presar

Illustrated Parts CatalogMaintenance and Service Guide 3–153.3 Major Components—HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000 Se

3–16 Maintenance and Service GuideIllustrated Parts CatalogTable 3-3HP Compaq Business Notebook nx9100 Seriesand Compaq Presario R3000 SeriesSpare Par

Illustrated Parts CatalogMaintenance and Service Guide 3–17Notebook Major Components—HP Compaq Business Notebook nx9100 Series and Compaq Presario R30

3–18 Maintenance and Service GuideIllustrated Parts CatalogTable 3-3HP Compaq Business Notebook nx9100 Series and Compaq Presario R3000Spare Parts: No

Illustrated Parts CatalogMaintenance and Service Guide 3–19Notebook Major Components—HP Compaq Business Notebook nx9100 Series and Compaq Presario R30

3–20 Maintenance and Service GuideIllustrated Parts CatalogTable 3-3HP Compaq Business Notebook nx9100 Seriesand Compaq Presario R3000 SeriesSpare Par

Illustrated Parts CatalogMaintenance and Service Guide 3–21Notebook Major Components—HP Compaq Business Notebook nx9100 Series and Compaq Presario R30

3–22 Maintenance and Service GuideIllustrated Parts CatalogTable 3-3HP Compaq Business Notebook nx9100 Seriesand Compaq Presario R3000 SeriesSpare Par

Illustrated Parts CatalogMaintenance and Service Guide 3–23Notebook Major Components—HP Compaq Business Notebook nx9100 Series and Compaq Presario R30

3–24 Maintenance and Service GuideIllustrated Parts CatalogTable 3-3HP Compaq Business Notebook nx9100 Seriesand Compaq Presario R3000 SeriesSpare Par

Product DescriptionMaintenance and Service Guide 1–31.1 Features Mobile Intel Pentium 4 3.06-, 2.80-, 2.66-, and 2.40-GHz processors, all with 512-KB

Illustrated Parts CatalogMaintenance and Service Guide 3–25Notebook Major Components—HP Compaq Business Notebook nx9100 Series and Compaq Presario R30

3–26 Maintenance and Service GuideIllustrated Parts CatalogTable 3-3HP Compaq Business Notebook nx9100 Seriesand Compaq Presario R3000 SeriesSpare Par

Illustrated Parts CatalogMaintenance and Service Guide 3–27Notebook Major Components—HP Compaq Business Notebook nx9100 Series and Compaq Presario R30

3–28 Maintenance and Service GuideIllustrated Parts CatalogTable 3-3HP Compaq Business Notebook nx9100 Seriesand Compaq Presario R3000 SeriesSpare Par

Illustrated Parts CatalogMaintenance and Service Guide 3–293.4 Miscellaneous Plastics Kit ComponentsMiscellaneous Plastics Kit ComponentsTable 3-4Misc

3–30 Maintenance and Service GuideIllustrated Parts Catalog3.5 Mass Storage DevicesTable 3-5Mass Storage DevicesSpare Part Number InformationItem Desc

Illustrated Parts CatalogMaintenance and Service Guide 3–313 Optical DrivesFor use with Pavilion zv5000 and zx5000 notebookmodels24X Max DVD+R/RW and

3–32 Maintenance and Service GuideIllustrated Parts Catalog3.6 Miscellaneous Table 3-6Miscellaneous (not illustrated)Spare Part InformationDescription

Illustrated Parts CatalogMaintenance and Service Guide 3–33Carrying casesLeather, top load, SamsungLeather, top load, SGNylon, top load, SamsungNylon,

Maintenance and Service Guide 4–14Removal and Replacement PreliminariesThis chapter provides essential information for proper and safe removal and rep