HP LE1711 Guía de usuario descargar pdf (Pagina 34)

Online Technical Support

For the online access to technical support information, self-solve tools, online assistance, community

forums of IT experts, broad mutlivendor knowledge base, monitoring and diagnostic tools, go to

http://www.hp.com/support

Preparing to Call Technical Support

If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical

support. Have the following information available when you call:

●

Monitor model number

●

Monitor serial number

●

Purchase date on invoice

●

Conditions under which the problem occurred

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Error messages received

●

Hardware configuration

●

Name and version of the hardware and software you are using

26 Appendix A Troubleshooting

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HP LE1711 Guía de usuario Pagina 34