HP ePrint Enterprise Channel Multi Server 5000 User E-LTU Manual de usuario Pagina 1

HP ePrint EnterpriseClient Installation Guide Release 4.2

2 Deploying mobile clientsThe following sections explain how to deploy the HP ePrint Enterprise app (mobile app for HP ePrint Enterprise) to BlackBerr

Figure 2-2 Main screen, Android2. Enter the HP ePrint Enterprise server address to be used. Tap Activate.Figure 2-3 Verify enterprise serverIMPORTAN

3. To request an account, use an email address with a domain that is allowed in the HP ePrint Enterprise installation. Tap Go.Figure 2-4 Account prov

4. Enter the activation key and click Activate.Figure 2-5 Application activation, AndroidFigure 2-6 Activation completed successfully, Android5. Onc

7. Tap Print.Figure 2-7 Job submission screen, AndroidFigure 2-8 Print progress screen, Android6 Chapter 2 Deploying mobile clients

8. To get your print job, use the password.Figure 2-9 Get print job with password screen, Android2.2 iPhone client installation and usage flow2.2.1 I

Figure 2-10 iPhone App StoreOr●iTunesFigure 2-11 Install using iTunesOnce Client application installation completes, jobs can be printed as describe

2.2.2 iPhone client usage flow1. Open HP ePrint Enterprise app: Select Enable enterprise printing (on the main screen of HP ePrint Enterprise applicat

2. Enter HP ePrint Enterprise server address to be used. Tap Verify enterprise server.Figure 2-13 HP ePrint server configuration screen, iPhone10 Cha

3. Request an account. Use an email address with a domain that is allowed in the HP ePrint Enterprise installation. Tap Go.Figure 2-14 Account provis

BlackBerry®, RIM®, Research In Motion®, SureType® and related trademarks, names and logos are the property of Research In Motion Limited and are regis

4. Enter the activation key, and tap Activate.Figure 2-15 Account activation screen, iPhone5. Once the authentication process is complete, select the

6. Select a printer.Figure 2-16 Printer selection screen, iPhoneSection 2.2 iPhone client installation and usage flow 13

7. Tap Print.Figure 2-17 Print screen, iPhoneIMPORTANT: A warning message which states Your information might be at risk may display if the connectio

2.3 BlackBerry client installation and usage flowDeploying the BlackBerry client application involves the following:1. Pushing the application to user

7. Set the UNC path for the shared “Research in Motion” folder, such as \\myMachineName\RIM (if that’s the name you have used while sharing the read o

11. On the applications list configure BBCloudPrint to use the policy which you have created.Figure 2-21 Device software configuration, BlackBerry12.

Figure 2-22 Assign configuration and deploy application commands, BlackBerry2.3.2 Downloading the Print button application on the BlackBerryIf you do

If the HP ePrint Enterprise application is not installed, and you wish to have it, contact your system administrator.2.3.4 Supported application and d

These key words should identify the printer description or location, and can be separated by commas or spaces. Example: “color, north, 3rd floor” or “

2.3.7 Using the “Last used printers” listPreviously used printers will automatically be listed on the first HP ePrint Enterprise screen, so you won’t

Table of contents1 Overview ...

2.4 BlackBerry 10 client installation and usage flow2.4.1 Installing the BlackBerry 10 clientTo download and install the BlackBerry 10 client applicat

2. Tap Download.Figure 2-25 HP ePrint Enterprise download, BlackBerry3. Tap Install. The installation process begins.Figure 2-26 HP ePrint Enterpris

Figure 2-27 BlackBerry 10 client main screenFigure 2-28 Terms of use, Blackberry24 Chapter 2 Deploying mobile clients

2. On the Welcome screen under ACTIVATE ON HP EPRINT ENTERPRISE, click Activate.Figure 2-29 Activation screen, Blackberry3. In the Verify enterprise

4. To request an account, enter an email address with a domain that is allowed in the HP ePrint Enterprise installation. Tap Go.The HP ePrint Enterpri

5. Enter the activation code, and then click Activate.Figure 2-32 Application Activation screen, BlackberryActivation successful! displays.Figure 2-3

6. Select the file to print, and then click Done.Figure 2-34 File selected, Done7. After selecting the printer the jobs can be submitted.Figure 2-35

8. Click Upload.Figure 2-36 Upload, BlackBerrySection 2.4 BlackBerry 10 client installation and usage flow 29

9. For Terms of use click Accept.Figure 2-37 Accept Terms of use, BlackBerryFigure 2-38 Print progress screen, BlackBerry30 Chapter 2 Deploying mo

10. Use your password to retrieve the print job.2.5 Windows phone client installation and usage flow2.5.1 Installing the Windows phone clientTo downlo

2.7.3.4 iTunes Shared ... 462.7.3.5 Web ...

2. To request an account, enter an email address with a domain that is allowed in the HP ePrint Enterprise installation. Tap check mark.The HP ePrint

3. Enter the activation code, and then tap the check mark.Figure 2-40 Activate your Application screen, Windows phoneSuccessful activation screen dis

5. After selecting the printer, the jobs can be submitted.Figure 2-42 Select printer, Windows phone34 Chapter 2 Deploying mobile clients

6. Click Upload.Figure 2-43 Print screen, Windows phoneFigure 2-44 Job Status screen, Windows phoneSection 2.5 Windows phone client installation a

7. The print job is successfully delivered.2.6 HP ePrint Enterprise for Good client installation and usage flowHP ePrint Enterprise for Good is a prin

2.6.2 HP ePrint Enterprise for Good client usage flowThe first time HP ePrint Enterprise for Good is launched, you must complete the Good authenticati

2. Enter your email address and access key (generated by the administrator) to gain access to the app. Each access key can be used only once.Figure 2-

3. For HP Terms of Use, click Accept.4. Select Enable enterprise printing (on the main screen of HP ePrint Enterprise application).Connection to HP eP

5. Once verified, the Activation completed successfully message displays. You can now select the content to print.6. Select the image quality.40 Chapt

7. Select a printer.8. When printer selection is complete, tap Print to submit job.Section 2.6 HP ePrint Enterprise for Good client installation and

6 Appendix — UPD integration ...

2.7 HP ePrint Enterprise for MobileIron client installation and usage flowAuthentication flow begins the first time you open HP ePrint Enterprise for

3. An activation code is sent to user email. User must click the link in the email from mobile phone email client, or enter the code in the app to con

2.7.2 Service selection screenThe Service selection screen can be accessed from the dashboard by tapping the gear icon on the top left of the screen.

Figure 2-51 Setting screens — Android2.7.3 Sources of printable content (plugins)Plugins are the source of content from which you can choose files to

2.7.3.4 iTunes SharedThe iTunes Shared plugin allows the user to open files shared from inside the iTunes software for Windows or OS X. The user has t

2.7.5 Selecting print locationAfter content is selected, the print selection screen displays four tabs: Providers, Nearby, Shortcuts, and Map.2.7.5.1

Figure 2-54 Nearby screens2.7.5.3 ShortcutsShortcuts are a list of favorite and last used printers.Figure 2-55 Shortcuts screen2.7.5.4 MapThe Map sh

Figure 2-56 Map screen2.7.5.5 SearchBy tapping the search bar present on the nearby tab or shortcuts tab, the user is able to search for printers wit

Figure 2-58 Service detailsReasons why a specific partner may not support a file:●File type is not supported (e.g. Walmart supports only image files,

◦Auto-release – Documents print immediately, without user intervention.◦Release code / promo code — User must enter the release code to get the print

List of figuresFigure 2-1 HP ePrint Enterprise for Android download ...

Figure 2-59 HP ePrint main screen without Enterprise iconTo enable the Enterprise icon, add a STRING key named SDKProviderGroups with the value hpbje

2. Select HP ePrint from the installed printers list, and then click Print.Figure 2-61 Select file and printer3. In the ePrint window, click Enterpri

4. In Preferences screen, click HP ePrint Enterprise Registration.Figure 2-63 HP ePrint registration screen5. Enter the ePrint Enterprise Server addr

6. In the PIN field, enter the activation PIN, and then click Next.Figure 2-65 Activate registration screenSection 2.8 HP ePrint Software client in

7. In the Registration Successful screen, click OK.Figure 2-66 Registration Successful screen8. Select the location flag, assign your location, and t

9. When the authentication process is complete, you can view the printers available in your enterprise. Select the printer to which you want to print,

11. In the Release Code window, click OK.Figure 2-70 Successful print notificationThe print job is delivered successfully.NOTE: HP ePrint software wi

3 Appendix A — Setting custom IT policiesTo configure the HP ePrint Enterprise application installed on BlackBerry mobile devices to search and print

3. Click IT policies “…” button to edit them.Figure 3-1 Setting a BES 4.1 IT policyFigure 3-2 IT policies4. Click Properties button for each IT poli

5. Go to User Defined Items and create two templates as String:CloudPrintJobSubmitAccount and CloudPrintServerAddress.Figure 3-3 Create IT policy tem

Figure 2-37 Accept Terms of use, BlackBerry ...

Figure 3-4 Setting BES 5.0 IT policy62 Chapter 3 Appendix A — Setting custom IT policies

2. Enter Name and Description information.Figure 3-5 Name and Description information63

3. Under BlackBerry solution management, select Create an IT Policy Rule.Figure 3-6 Create IT policy rule4. Create two IT policy rules: one for Cloud

Figure 3-7 Create two IT policy rulesa. CloudPrintJobSubmitAccount:Name – CloudPrintJobSubmitAccountDescription – ePrint Enterprise email submission

5. Select Manage IT policies.Figure 3-8 Manage IT policies66 Chapter 3 Appendix A — Setting custom IT policies

6. Once the screen refreshes, scroll down the list of policies to ePrint Enterprise? and select the ePrint link.Figure 3-9 Manage IT policy rules67

7. Select View complete IT policy.Figure 3-10 Manage IT policies, View complete IT policy68 Chapter 3 Appendix A — Setting custom IT policies

8. Click User defined.Figure 3-11 Manage IT policies, User defined9. After the page refreshes, select Edit IT Policy to continue.10. Enter values for

Figure 3-12 Enter Values for ePrint IT Policya. CloudPrintJobSubmitAccount: The email address that will be used for user notifications on ePrint Ente

4 Appendix B — Good dynamics configurationFor HP ePrint Enterprise for Good to be available for use inside a Good Control installation, the administra

Figure 3-8 Manage IT policies ...

4. Enter the URL address of the HP ePrint Enterprise server.It is important to enter a complete URL with the protocol (http or https) and “/gd” in the

4.3.2 PluginsPlugins are the source of print content used in the app. The administrator can choose from what sources the user can select their content

Figure 4-7 Good Policies, HP ePrint Enterprise74 Chapter 4 Appendix B — Good dynamics configuration

5 Appendix C — MobileIron ConfigurationHP ePrint Enterprise 4.1 integration with MobileIron Cloud–managed server 7.1.0 is tested and qualified.In orde

Figure 5-1 APP Distribution Library2. Click Actions.3. Select Apply to Label.4. Check iOS label and click Apply.5. Click OK.5.3 Adding application to

1. Find Enterprise on the list, and select it.Figure 5-2 App Distribution Library2. Click Actions.3. Select Apply to Label.4. Check Android label and

Figure 5-3 Policies container, exampleThe policy below is available for you to configure, and is the only policy that affects HP ePrint Enterprise fu

To change either policies or configurations, complete the following steps:1. Select the policy to be modified.2. Click Edit (on the right).3. Make the

Figure 5-5 Example, App dashboard5.4.6 OthersWith MobileIron Technologies integrated within HP ePrint Enterprise, the administrator can configure man

6 Appendix — UPD integrationThe HP Universal Print Driver (UPD) can be configured to use the HP ePrint Enterprise server printer directory. By configu

1 OverviewHP ePrint Enterprise is a client/server solution that consists of mobile applications with access to printable content and a backend server

7 Appendix E — Touch to Authenticate and Job Release for Android Devices via HP Access Control (HP AC)The HP ePrint Enterprise app now enables authent

●Uninstall any existing versions of the HP ePrint Enterprise app including versions built for GOOD.●Install the latest versions of the HP ePrint Enter

2. Enter a valid HP AC server IP address or hostname, and then select Activate.Figure 7-2 HP AC server configuration screen84 Chapter 7 Appendix E

3. Enter valid domain credentials (username and password), and then select Sign in.Figure 7-3 HP AC server domain credentials screenSecurity prompt:

5. A list of your HP AC Jobs should appear. This will be an empty screen if no jobs have been submitted as that user.Figure 7-4 HP AC jobs list6. Sel

7. Tap Print to have the job be sent to the selected printer.Figure 7-5 HP AC get printout screenThe print job is delivered successfully.Notes:●You m