HP EX475 Guía para resolver problemas descargar pdf (Pagina 63)

Troubleshooting

Troubleshooting Tips for Upload Photos

Table 10: Common Troubleshooting tips for Upload Photos

Question/Issue Probable Cause Answer/Resolution

Unable to upload

images.

•

Installs may be blocked

by browser security.

•

Just inserted the drive

while Upload photo

was loading.

•

Pop up blocker blocked

install.

•

ActiveX is disabled.

•

Not using Internet

Explorer.

•

Click to enable download/install at top of browser.

•

Reinsert the thumb drive.

•

Disable pop up blocker, or enable pop ups for the URL.

•

Enable ActiveX.

•

Use Internet Explorer.

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HP EX475 Guía para resolver problemas Pagina 63