HP B2B96UT Manual de usuario Pagina 43
- Pagina / 49
- Tabla de contenidos
- SOLUCIÓN DE PROBLEMAS
- MARCADORES
Valorado. / 5. Basado en revisión del cliente
Locating warranty information
To locate base warranty information, see http://www.hp.com/support/warranty-lookuptool.
To locate an existing Care Pack, see
http://www.hp.com/go/lookuptool.
To extend a standard product warranty, visit
http://www.hp.com/hps/carepack. HP Care Pack
Services offer upgraded service levels to extend and expand a standard product warranty.
HP troubleshooting resources and tools
This section provides information on the HP Help and Support Center, E-support, and Helpful Hints for
troubleshooting.
HP Support Assistant
HP Support Assistant (Windows 7 systems only) helps you maintain workstation performance and
resolve problems. HPSA provides automated updates, onboard diagnostics, product information, and
guided assistance to help maintain optimum workstation performance. To access HPSA, click Start >
All Programs > HP Help and Support > HP Support Assistant.
NOTE: HP Support Assistant is not available on Linux.
E-support
Online access and support resources include Web-based troubleshooting tools, technical knowledge
databases, driver and patch downloads, online communities, and product change notification services.
The following Web sites are also available to you:
●
http://www.hp.com—Provides useful product information.
●
http://www.hp.com/support/workstation_manuals—Provides the latest online documentation.
●
http://www.hp.com/go/workstationsupport—Provides technical support information for
workstations.
●
http://www.hp.com/support—Provides a listing of the worldwide technical support phone
numbers. Access the telephone numbers by visiting the Web site, then select your region, and click
Contact HP in the upper-left corner.
●
http://www.hp.com/support/workstation_swdrivers—Provides access to software and drivers for
workstations.
Locating warranty information
35
- User Guide 1
- About this guide 3
- Table of contents 5
- 1 Locating HP resources 9
- Product information 10
- Table 1-2 Support 11
- Product documentation 12
- Product diagnostics 12
- Product updates 13
- 2 Workstation features 14
- Product specifications 20
- Environmental specifications 21
- 3 Setting up the workstation 22
- Setup procedures 24
- Adding monitors 25
- Security 33
- Product recycling 33
- HP Linux Support Matrix 36
- HPIKL driver CD 38
- Warranty 38
- Setting up preloaded SLED 39
- Proprietary graphics drivers 40
- 6 Diagnostics and Minor 41
- Troubleshooting 41
- Locating ID labels 42
- Locating warranty information 43
- Troubleshooting a problem 44
- Product Change Notifications 44
- Helpful hints 45
- Customer self-repair 46
- Other troubleshooting options 46
- 7Routine Care 47
- Cleaning the keyboard 48
- Cleaning the monitor 48
- Cleaning the mouse 49
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