HP ENVY 23-1000 Información técnica

CDT004EN 1 HP Desktop PCs - Upgrading from Windows 7 to Windows 8 This document pertains to HP Desktop and All-in-One computers to be upgraded from

CDT004EN 10  Microsoft Account - If you use your Microsoft connected user account to logon, this computer automatically links into all the other m

CDT004EN 11 Issue Fix or workaround Norton Internet Security 2009, 2010, and 2011 are not compatible with Windows 8. Norton Internet Security 2009,

CDT004EN 12 Issue Fix or workaround If you have not installed Microsoft Office Starter or purchased another version of Microsoft Office, then Off

CDT004EN 13 Figure 6: Install Windows 8 options 5. When prompted to Get the latest updates for the installation click Go online to install update

CDT004EN 14 To enter information using an on-screen keyboard, select the keyboard graphic located below the entry field. When finished, click the k

CDT004EN 15 9. Windows 8 Setup then reviews the computer's settings and installed applications and displays a What needs your attention screen

CDT004EN 16 permanently deleted. Once you click Install, the installation must continue uninterrupted. Figure 10: Ready to install 12. If you are

CDT004EN 17 15. When the Wireless prompt displays, you may either connect to your network now or later. Figure 12: Wireless network connection S

CDT004EN 18 detected in the area. You can setup the wireless network later after the installation completes. 16. When the Settings screen opens, re

CDT004EN 19 18. Once you select the type of account, when prompted to Sign in to your PC, enter the required User Name and Password, and click Next

CDT004EN 2  If you seek support assistance from HP after you upgrade, HP technical support may request that the original Windows 7 operating syste

CDT004EN 20 Figure 16: Windows 8 Start screen Once installation is complete, update drivers, install software and restore your backed up files. Go

CDT004EN 21 4. Use the SAVE option to download the latest available BIOS to your hard drive. Make sure to look through all the available downloads

CDT004EN 22 software's installation files on a USB drive or disc. Do not use backup software that is not compatible with Windows 8! When finis

CDT004EN 23 5. You can choose to either create a bootable USB flash drive or burn a DVD disc from an ISO file. Select the option you prefer and cl

CDT004EN 24 If you chose to create a USB flash drive, select the USB flash drive from the list and click Next. Figure 21: Select a USB flash drive

CDT004EN 25 8. After the files are burned to the DVD or a USB storage device, label the disc or storage device and store it in a safe place. Step

CDT004EN 26 Computer configured WITH mSATA cache drive Computer NOT configured with mSATA cache drive Figure 23: Storage System View with mSATA cach

CDT004EN 27 3. Click Yes on the Disable Acceleration warning window. Figure 27: Disable Acceleration warning 4. Click Reset to available next

CDT004EN 28 5. Click Yes when the Reset Cache to Available warning appears. Figure 29: Reset Cache to Available warning 6. Close the Intel Rapi

CDT004EN 29 social media and devices using a Microsoft connected user account; such as Instant Messenger, Gmail, or AOL mail account.  Local Acco

CDT004EN 3 must be uninstalled before upgrading. Content created using the TouchSmart applications such as Graffiti will not be available after upgr

CDT004EN 30 Issue Fix or workaround Intel C600 Series Chipset SATA RAID Controller prevents Windows 8 from installing. Download and install driver

CDT004EN 31 Issue Fix or workaround AMD Graphics Catalyst Control Center is not compatible with Windows 8. Uninstall the Catalyst Control Center

CDT004EN 32 UEFI computers with MBR partition style - Using the arrow keys select CD/DVD Drive or USB Hard Drive and press Enter. UEFI computers wi

CDT004EN 33 10. When prompted to enter Product key, follow the on-screen instructions and enter in your Product Key (5 groups of alpha-numeric char

CDT004EN 34 To enter information using an on-screen keyboard, select the keyboard graphic located below the entry field. When finished, click the ke

CDT004EN 35 been removed, you can create new partitions of different sizes and format them. One of these partitions must be at least 20GB in size to

CDT004EN 36 16. When the Wireless prompt displays, you may either connect to your network now or later. Figure 36: Wireless network connection S

CDT004EN 37 network detected in the area. You can setup the wireless network later after the installation completes. 17. When the Settings screen o

CDT004EN 38 19. Once you select the type of account, when prompted to Sign in to your PC, enter the required User Name and Password, and click Next

CDT004EN 39 Once installation is complete, update drivers, install software and restore your backed up files. Go to the Steps to take after upgradin

CDT004EN 4 1. Click Start, type system into the search field, and select System Information from the list. 2. Under the System Summary, the BIOS

CDT004EN 40 Figure 42: Enable Acceleration options 9. Restart the computer. Steps to take after upgrading to Windows 8 Follow the steps in this

CDT004EN 41 NOTE: If you performed the In-place upgrade then .NET Framework 3.5 may already be installed. 3. Install HP Support Assistant - HP Su

CDT004EN 42 After upgrading to Windows 8 you should use Windows Update to install all critical and recommended updates. From the Windows 8 Start scr

CDT004EN 43 Issue Fix or workaround Windows 8. Windows 8 Graphics drivers may fail to install on older AMD chipset systems that use the AMD PCI

CDT004EN 44 Issue Fix or workaround Windows 8. The HP Broadcom Bluetooth driver has been updated or improved for Windows 8. Download the lat

CDT004EN 45 Issue Fix or workaround HP Omni 120-1xxx series desktop computers display a black screen after resuming from sleep mode. Download an

CDT004EN 46 Issue Fix or workaround HP Support Assistant version 6.x is not compatible with Windows 8. Install HP Support Assistant version 7.x

CDT004EN 5 The Health Analysis window displays showing the progress. Figure 2: Health Analysis window 6. When the analysis is complete, click t

CDT004EN 6 7. Select all available updates, and then click the Apply button. Step 3: Get Windows 8 software and drivers It is advisable to get a

CDT004EN 7 software's installation files on a USB drive or disc. Do not use backup software that is not compatible with Windows 8! When finish

CDT004EN 8 4. Windows 8 Upgrade Advisor downloads the Windows 8 Upgrade software for your computer. At the prompt to 'Install Windows 8'

CDT004EN 9 Choose one of the listed options. The instructions for an In-place Upgrade in this document covers the Install now option. The instructi