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Troubleshooting Version Update 1.1.17-32
Email is not received.
Verify that the correct email address was entered.
Media Streaming troubleshooting tips
In this section we will cover:
Why my files do not show up on DMA? on page 7-32
File doesn't appear. on page 7-33
Server not showing up. on page 7-34
Media Files (audio/Video) of supported format aren't seen by device. on
page 7-34
Why my files do not show up on DMA?
Digital Media Adapters (DMA, or Digital Media Receivers - DMR) use the
Universal Plug 'n Play (UPnP) protocol to automatically discover Digital Media
Servers (DMS). The HP MediaSmart Server uses Windows Media Connect
2.0 (WMC) as its DMS. In order for a DMA to discover the HP MediaSmart
Server and access its content, WMC must be enabled. WMC defaults to
being disabled; it is automatically enabled for all DMAs when the server
administrator selects one or more of the three media shared folders (Music,
Photos and Videos) for media sharing. On your DMA, you should then see
the HP MediaSmart Server listed as:
<YourServerName>: 1 : Windows Media Connect
Note: Some DMAs aggregate the content from all DMSs into a single view;
in such a case you may not be able to identify each DMS individually. Further
troubleshooting steps form DMA follow:
Once WMC has been enabled to share a shared folder, it
continually monitors the folder for new files.
1 Open the Control Center on one of your home PCs.
2 Select the Tools tab at the bottom.
3 On the Tools tab, click on the Home Server Console (HSC) icon.
4 On the HSC password screen, type in the Administrator's password.
5 When the HSC comes up, click on the Settings button near the top right.
6 In the left pane of the Settings panel, select Media Sharing.
- HP MediaSmart Server 1
- User’s Guide 1
- Version Update 1.1.1 2
- Contents 3
- Chapter 4: Control Center 4
- Chapter 5: Photo Webshare 4
- Chapter 6: Using the Server 4
- Chapter 7: Troubleshooting 5
- Version iv 6
- Source Components 7
- Main Topics Description 10
- 1 Installing 11
- Before Starting 12
- Network Requirements 13
- Supported operating systems 13
- Wireless support 14
- Additional Software 14
- Connecting the server 15
- Checking the Server Lights 17
- Installing 1-9 19
- Finding the Server 20
- Setting the Server Password 20
- Windows Error Reporting 21
- Set up Additional Features 23
- 2 Getting Started 25
- About the Assistant 27
- • Client computer updates 29
- Client computer updates 31
- Enabling the Guest Account 32
- Getting Started 2-9 33
- 4 Click Enable Guest 34
- Getting Started 2-11 35
- Getting Started 2-13 37
- Web Site Connectivity 38
- Domain Name 39
- Getting Started 2-17 41
- Photo Webshare notifications 43
- Getting Started 2-21 45
- Getting Started 2-23 47
- 3 Server Console 49
- Windows Home Server tabs 50
- 4 Control Center 51
- Tools tab 52
- Help & Support tab 53
- 5 Photo Webshare 55
- Photo Webshare 5-3 57
- Forgot Your Password? 58
- Webshare home page 59
- Visitors 61
- Webshare Managers 61
- Managing Visitors 62
- To create or edit visitors 63
- Photo Webshare 5-11 65
- Managing Groups 66
- Creating an album to share 67
- Naming your album 68
- Adding photos to your album 68
- Photo Webshare 5-15 69
- 5 Click Add Selected Photos 70
- 1 Click Add Photos 70
- 3 Click Add Photos 70
- Sharing an album 71
- Notifying visitors by email 72
- Viewing photos 73
- Buying prints 75
- Saving photos 76
- Changing a Visitor’s Password 77
- Frequently Asked Questions 77
- 6 Using the Server 79
- Shared folders 80
- Using the Server 6-3 81
- Expanding server storage 83
- Using the Server 6-7 85
- Figure 31: Closing the handle 87
- Figure 32: Closing the door 87
- Using the Server 6-11 89
- Using the Server 6-13 91
- Figure 40: Removing the drive 92
- Using the Server 6-15 93
- Replacing the system drive 94
- Using the Server 6-17 95
- Figure 52: Removing the drive 97
- Using the Server 6-21 99
- Firewall protection 100
- • Broadband router firewall 101
- • Personal firewall 101
- Firewall ports 102
- Wireless security 102
- Anti-virus software 103
- Remote Access security 104
- Streaming media 105
- Using the Server 6-29 107
- Network health 108
- Using the Server 6-31 109
- Hardware status 110
- Remote access 111
- Using the Server 6-35 113
- 7 Troubleshooting 115
- Reset the server 116
- Power-on indicator is off 117
- Computer Recovery 119
- Temperature warnings 120
- Fan speed warnings 120
- Voltages warnings 121
- Server Recovery Factory Reset 122
- Troubleshooting 7-9 123
- Troubleshooting 7-11 125
- No server found 126
- Recovery fails 126
- File transfer failure 127
- Health indicator codes 128
- Code Description Action 129
- Network connection issues 130
- Troubleshooting 7-17 131
- Troubleshooting 7-19 133
- Why did URL not work? 134
- • Keep Blocking 135
- • Unblock 135
- Why can’t I share my album? 136
- Unable to upload images 137
- Troubleshooting 7-25 139
- • UPnP disabled 140
- • Web sites are turned off 140
- Troubleshooting 7-27 141
- Server low on space 143
- Email troubleshooting tips 144
- Troubleshooting 7-31 145
- Email is not received 146
- File doesn't appear 147
- MediaSmart Server? 148
- Troubleshooting 7-35 149
- 8 Product information 151
- Windows Vista 152
- Windows XP 152
- Server specifications 153
- Environmental 154
- Electrical and power 154
- Regulatory statements 155
- Modifications 156
- FCC Logo (United States only) 156
- Canadian Notice 156
- WM-DRM 10 licensed technology 157
- Product information 8-9 159
- Product information 8-11 161
- Product information 8-13 163
- HARDWARE PRODUCT 165
- 9 Licenses, Copyrights and 167
- Jakarta Commons 168
- Jetty 5.1.12 169
- DISTRIBUTION 169
- BSD License 173
- ImageMagick License 174
- JSON License 178
- Codehaus License 179
- Glossary 187
- Version Update 1.1.110 -2 188
- Version Update 1.1.110 - 4 190
- \\server 191
- \\SERVER\software. Also see 191
- Version Update 1.1.110 -6 192
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