HP NX7010 - - BUSINESS NOTEBOOK Laptop AC Adapter Especificaciones

Maintenance and Service GuideHP Compaq nx6110/nc6110 and nx6120/nc6120 Notebook PCsDocument Part Number: 373146-002September 2005This guide is a troub

1–4 Maintenance and Service GuideProduct Description Support for the following optical drives:❏ DVD±RW and CD-RW Combo Drive❏ DVD/CD-RW Combo Drive❏

5–2 Maintenance and Service GuideRemoval and Replacement Preliminaries5.2 Service ConsiderationsThe following sections include some of the considerati

Removal and Replacement PreliminariesMaintenance and Service Guide 5–35.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

5–4 Maintenance and Service GuideRemoval and Replacement Preliminaries5.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Removal and Replacement PreliminariesMaintenance and Service Guide 5–55.5 Packaging and Transporting PrecautionsUse the following grounding precaution

5–6 Maintenance and Service GuideRemoval and Replacement Preliminaries5.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Removal and Replacement PreliminariesMaintenance and Service Guide 5–75.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

5–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated

Maintenance and Service Guide 6–16Removal and Replacement ProceduresThis chapter provides removal and replacement procedures.There are 62 screws and s

6–2 Maintenance and Service GuideRemoval and Replacement Procedures6.2 Disassembly Sequence ChartUse the chart below to determine the section number t

Removal and Replacement ProceduresMaintenance and Service Guide 6–3Section Description# of Screws Removed6.10 Keyboard 26.11 Switch Cover 26.12 LED Bo

Product DescriptionMaintenance and Service Guide 1–51.2 Resetting the ComputerIf the computer you are servicing has an unknown password, follow these

6–4 Maintenance and Service GuideRemoval and Replacement Procedures6.3 Preparing the Computer for DisassemblyBefore you begin any removal or installat

Removal and Replacement ProceduresMaintenance and Service Guide 6–54. Remove the battery pack by following these steps:a. Turn the computer upside dow

6–6 Maintenance and Service GuideRemoval and Replacement Procedures6.4 Hard Drive1. Prepare the computer for disassembly (refer to Section 6.3).2. Loo

Removal and Replacement ProceduresMaintenance and Service Guide 6–75. Loosen the Phillips PM2.5×13.0 spring-loaded hard drive retention screw 1.6. Gra

6–8 Maintenance and Service GuideRemoval and Replacement Procedures8. Remove the 2 Phillips PM2.5×4.0 hard drive frame shoulder screws 1 from each sid

Removal and Replacement ProceduresMaintenance and Service Guide 6–96.5 Computer FeetThe computer feet are adhesive-backed rubber pads. The feet are in

6–10 Maintenance and Service GuideRemoval and Replacement Procedures6.6 Bluetooth Board1. Prepare the computer for disassembly (refer to Section 6.3).

Removal and Replacement ProceduresMaintenance and Service Guide 6–113. Slide the Bluetooth board 1 out of the clip in the hard drive compartment.4. Di

6–12 Maintenance and Service GuideRemoval and Replacement Procedures6.7 External Memory Module1. Prepare the computer for disassembly (refer to Sectio

Removal and Replacement ProceduresMaintenance and Service Guide 6–136. Spread the retaining tabs 1 on each side of the memory module socket to release

1–6 Maintenance and Service GuideProduct Description1.4 External ComponentsThe external components on the front of the computer are shown below and de

6–14 Maintenance and Service GuideRemoval and Replacement Procedures6.8 Mini PCI Communications Module1. Prepare the computer for disassembly (Section

Removal and Replacement ProceduresMaintenance and Service Guide 6–154. Disconnect the auxiliary and main antenna cables 1 from the Mini PCI communicat

6–16 Maintenance and Service GuideRemoval and Replacement Procedures6.9 Optical Drive1. Prepare the computer for disassembly (Section 6.3).2. Remove t

Removal and Replacement ProceduresMaintenance and Service Guide 6–174. Remove the Torx8 T8M2.0×9.0 screw 1 that secures the optical drive to the compu

6–18 Maintenance and Service GuideRemoval and Replacement Procedures6.10 KeyboardKeyboard Spare Part Number Information For use with computer models w

Removal and Replacement ProceduresMaintenance and Service Guide 6–191. Prepare the computer for disassembly (Section 6.3).2. Remove the memory module/

6–20 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the 2 Torx8 T8M2.0×9.0 screws that secure the keyboard to the computer.R

Removal and Replacement ProceduresMaintenance and Service Guide 6–214. Turn the computer display-side up with the front toward you.5. Open the compute

6–22 Maintenance and Service GuideRemoval and Replacement Procedures7. Lift the rear edge of the keyboard up and swing it toward you until it rests on

Removal and Replacement ProceduresMaintenance and Service Guide 6–238. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable

Product DescriptionMaintenance and Service Guide 1–75 Power light Green: The computer is on. Blinking green: The computer is in standby. Off: The c

6–24 Maintenance and Service GuideRemoval and Replacement Procedures6.11 Switch Cover1. Prepare the computer for disassembly (Section 6.3).2. Remove t

Removal and Replacement ProceduresMaintenance and Service Guide 6–255. Turn the computer display-side up with front toward you.6. Open the computer as

6–26 Maintenance and Service GuideRemoval and Replacement Procedures6.12 LED Board✎This section applies only to full-featured models.1. Prepare the co

Removal and Replacement ProceduresMaintenance and Service Guide 6–276. Remove the 4 Phillips PM1.5×4.0 screws 1 that secure the LED board to the switc

6–28 Maintenance and Service GuideRemoval and Replacement Procedures6.13 Fan1. Prepare the computer for disassembly (Section 6.3).2. Release the keybo

Removal and Replacement ProceduresMaintenance and Service Guide 6–296.14 Heat Sink1. Prepare the computer for disassembly (Section 6.3).2. Release the

6–30 Maintenance and Service GuideRemoval and Replacement Procedures6.15 Processor1. Prepare the computer for disassembly (Section 6.3).2. Release the

Removal and Replacement ProceduresMaintenance and Service Guide 6–315. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-quarter

6–32 Maintenance and Service GuideRemoval and Replacement Procedures6.16 Modem Board1. Prepare the computer for disassembly (Section 6.3).2. Release t

Removal and Replacement ProceduresMaintenance and Service Guide 6–333. Remove the 2 Phillips PM2.0×3.0 screws 1 that secure the modem board to the com

1–8 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the computer are shown below and described in Table 1

6–34 Maintenance and Service GuideRemoval and Replacement Procedures6.17 Internal Memory Module1. Prepare the computer for disassembly (Section 6.3).2

Removal and Replacement ProceduresMaintenance and Service Guide 6–356.18 RTC Battery✎The RTC battery is included in the Miscellaneous Plastics Kit, sp

6–36 Maintenance and Service GuideRemoval and Replacement Procedures6.19 Display Assembly1. Prepare the computer for disassembly (Section 6.3).2. Remo

Removal and Replacement ProceduresMaintenance and Service Guide 6–375. Disconnect the display cable 1 from the system board.6. Remove the wireless ant

6–38 Maintenance and Service GuideRemoval and Replacement Procedures8. Swing the display assembly into a partially closed position.9. Position the com

Removal and Replacement ProceduresMaintenance and Service Guide 6–396.20 Top Cover1. Prepare the computer for disassembly (Section 6.3), and then remo

6–40 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the computer upside down with the rear panel toward you.3. Remove the 13 T

Removal and Replacement ProceduresMaintenance and Service Guide 6–414. Turn the computer right-side up with the front toward you.5. Disconnect the RTC

6–42 Maintenance and Service GuideRemoval and Replacement Procedures8. Lift up the rear edge of the top cover 1 until it disengages from the base encl

Removal and Replacement ProceduresMaintenance and Service Guide 6–436.21 Speaker1. Prepare the computer for disassembly (Section 6.3), and then remove

Product DescriptionMaintenance and Service Guide 1–9Table 1-2Right-Side Components Item Component Function1 Audio-out (headphone) jackConnect optional

6–44 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the speaker cable from the system board.Disconnecting the Speaker Ca

Removal and Replacement ProceduresMaintenance and Service Guide 6–453. Remove the 4 Torx8 T8M2.0×4.0 screws 1 that secure the speaker to the computer.

6–46 Maintenance and Service GuideRemoval and Replacement Procedures6.22 Digital Media Board✎This section applies only to full-featured models.1. Prep

Removal and Replacement ProceduresMaintenance and Service Guide 6–472. Release the ZIF connector to which the digital media board cable is attached an

6–48 Maintenance and Service GuideRemoval and Replacement Procedures6.23 USB/Audio Board✎Full-featured models are equipped with a USB/audio board. Def

Removal and Replacement ProceduresMaintenance and Service Guide 6–492. Position the computer with the rear panel toward you.3. Disconnect the USB cabl

6–50 Maintenance and Service GuideRemoval and Replacement Procedures6.24 System Board✎When replacing the system board, ensure that the following compo

Removal and Replacement ProceduresMaintenance and Service Guide 6–511. Prepare the computer for disassembly (Section 6.3), and then remove the followi

6–52 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the serial connector cable 1 and the Bluetooth cable 2 from the syst

Removal and Replacement ProceduresMaintenance and Service Guide 6–536. If necessary, disconnect the RJ-11 connector module cable from the system board

1–10 Maintenance and Service GuideProduct DescriptionThe external components on the left side of the computer are shown below and described in Table 1

6–54 Maintenance and Service GuideRemoval and Replacement Procedures7. Use the optical drive connector to lift the system board 1 until the power conn

Removal and Replacement ProceduresMaintenance and Service Guide 6–556.25 Serial Connector Module✎This section applies only to full-featured models.1.

6–56 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the 2 HM5.0×9.0 screw locks 1 on each side of the serial connector.3. Li

Maintenance and Service Guide 7–17SpecificationsThis chapter provides physical and performance specifications.Table 7-1Computer Dimensions Metric U.S.

7–2 Maintenance and Service GuideSpecificationsRelative humidity (noncondensing)OperatingNonoperating10% to 90%5% to 95%10% to 90%5% to 95%Maximum alt

SpecificationsMaintenance and Service Guide 7–3Table 7-215.0-inch, SXGA+WVA, TFT DisplayDimensionsHeightWidthDiagonal30.0 cm22.9 cm38.1 cm11.8 in9.0 i

7–4 Maintenance and Service GuideSpecificationsTable 7-315.0-inch, XGA, TFT DisplayDimensionsHeightWidthDiagonal30.0 cm22.9 cm38.1 cm11.8 in9.0 in15.0

SpecificationsMaintenance and Service Guide 7–5Table 7-414.1-inch, XGA, TFT DisplayDimensionsHeightWidthDiagonal28.5 cm21.3 cm35.8 cm11.2 in8.4 in14.1

7–6 Maintenance and Service GuideSpecificationsTable 7-5Hard Drives 80-GB* 60-GB* 60-GB*DimensionsHeightWidthWeight9.5 mm70 mm99 g9.5 mm70 mm99 g9.5 m

SpecificationsMaintenance and Service Guide 7–760-GB* 40-GB* 30-GB*DimensionsHeightWidthWeight9.5 mm70 mm102 g9.5 mm70 mm99 g9.5 mm70 mm99 gInterface

Product DescriptionMaintenance and Service Guide 1–113 Exhaust vent Provides airflow to cool internal components.ÄTo prevent overheating, do not obstr

7–8 Maintenance and Service GuideSpecificationsTable 7-6Primary 6-cell, Li-Ion Battery PackDimensionsHeightWidthDepthWeight2.00 cm9.40 cm13.40 cm0.34

SpecificationsMaintenance and Service Guide 7–9Table 7-7DVD-ROM Drive Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18)CD-ROM (Mode 1 and 2)CD Di

7–10 Maintenance and Service GuideSpecificationsTable 7-8DVD/CD-RW Combo Drive Applicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-

SpecificationsMaintenance and Service Guide 7–11Disc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD media DVD mediaRandomFull stroke<

7–12 Maintenance and Service GuideSpecificationsTable 7-9DVD±RW and CD-RW Combo Drive Applicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-1

SpecificationsMaintenance and Service Guide 7–13Disc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD DVDRandomFull stroke< 175 ms<

7–14 Maintenance and Service GuideSpecificationsTable 7-10CD-ROM Drive Applicable disc CD-ROM (Mode 1 and 2)CD Digital AudioCD-XA ready (Mode 2, Form

SpecificationsMaintenance and Service Guide 7–15Track pitch 1.6 µmAccess time CD media DVD mediaRandomFull stroke< 110 ms< 220 ms< 125 ms<

7–16 Maintenance and Service GuideSpecificationsTable 7-11System DMAHardware DMA System FunctionDMA0 Not applicableDMA1* Not applicableDMA2* Not appli

SpecificationsMaintenance and Service Guide 7–17Table 7-12System Interrupts Hardware IRQ System FunctionIRQ0 System timerIRQ1 Standard 101-/102-Key or

1–12 Maintenance and Service GuideProduct DescriptionThe external components on the rear panel of the computer are shown below and described in Table

7–18 Maintenance and Service GuideSpecificationsIRQ11 Intel USB EHCI controller—24CDIntel USB UHCI controller—24C4Intel USB UHCI controller—24C7Intel

SpecificationsMaintenance and Service Guide 7–19Table 7-13System I/O Addresses I/O Address (hex) System Function (shipping configuration)000 - 00F DMA

7–20 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

SpecificationsMaintenance and Service Guide 7–21I/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

7–22 Maintenance and Service GuideSpecificationsTable 7-14System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1Audio-Out (Headphone)Pin Signal Pin Signal1 Audio out, left channel 3 Ground2 Audi

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-4SerialPin Signal Pin Signal1 Carrier detect 6 Data set ready2 Receive data 7 Ready

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-5Parallel PortPin Signal Pin Signal1 Strobe 14 Auto linefeed2 Data bit 0 15 Error3 D

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-6S-Video-OutPin Signal Pin Signal1 S-VHS color (C) signal 5 TV-CD2 Composite video s

Product DescriptionMaintenance and Service Guide 1–13Table 1-4Rear Panel ComponentsItem Component Function1 Security cable slot Attaches an optional s

A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-7External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

Connector Pin AssignmentsMaintenance and Service Guide A–7Table A-8RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2 Tip 5 Unused3 Ring 6 Unused

A–8 Maintenance and Service GuideConnector Pin AssignmentsTable A-9RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the computer permits it to oper

B–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries. The le

Power Cord Set RequirementsMaintenance and Service Guide B–3Country-Specific Requirements3-Conductor Power Cord Set Requirements Country/Region Accred

B–4 Maintenance and Service GuidePower Cord Set RequirementsKorea EK 4The Netherlands KE A 1Norway NEMKO 1People’s Republic of ChinaCCC 5Sweden SEMKO

Maintenance and Service Guide C–1C Screw ListingThis appendix provides specification and reference information for the screws and screw locks used in

C–2 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable C-1Phillips PM2.0×4.0 ScrewColor Qty. Length ThreadHead WidthBla

Screw ListingMaintenance and Service Guide C–3Phillips PM2.5×13.0 Screw LocationTable C-2Phillips PM2.5×13.0 Spring-loaded Hard Drive Retention ScrewC

© Copyright 2005 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentiu

1–14 Maintenance and Service GuideProduct DescriptionThe standard keyboard components of the computer are shown below and described in Table 1-5.Stand

C–4 Maintenance and Service GuideScrew ListingPhillips PM2.5×4.0 Shoulder Screw, Phillips PM2.5×4.0 Screw, and Phillips PM1.5×3.5 Screw LocationsTable

Screw ListingMaintenance and Service Guide C–5Torx8 T8M2.0×9.0 Screw LocationTable C-4Torx8 T8M2.0×9.0 ScrewColor Qty. Length ThreadHead WidthBlack 24

C–6 Maintenance and Service GuideScrew ListingTorx8 T8M2.0×9.0 Screw LocationsTable C-4Torx8 T8M2.0×9.0 Screw (Continued)Color Qty. Length ThreadHead

Screw ListingMaintenance and Service Guide C–7Torx8 T8M2.0×9.0 Screw LocationsTable C-4Torx8 T8M2.0×9.0 Screw (Continued)Color Qty. Length ThreadHead

C–8 Maintenance and Service GuideScrew ListingTorx8 T8M2.0×9.0 Screw LocationsTable C-4Torx8 T8M2.0×9.0 Screw (Continued)Color Qty. Length ThreadHead

Screw ListingMaintenance and Service Guide C–9Torx8 T8M2.0×9.0 Screw LocationsTable C-4Torx8 T8M2.0×9.0 Screw (Continued)Color Qty. Length ThreadHead

C–10 Maintenance and Service GuideScrew ListingTorx8 T8M2.0×9.0 Screw LocationsTable C-4Torx8 T8M2.0×9.0 Screw (Continued)Color Qty. Length ThreadHead

Screw ListingMaintenance and Service Guide C–11Torx8 T8M2.0×2.0 Screw LocationsTable C-5Torx8 T8M2.0×2.0 ScrewColor Qty. Length ThreadHead WidthBlack

C–12 Maintenance and Service GuideScrew ListingPhillips PM1.5×4.0 Screw LocationsTable C-6Phillips PM1.5×4.0 ScrewColor Qty. Length ThreadHead WidthSi

Screw ListingMaintenance and Service Guide C–13Phillips PM2.0×7.0 Screw LocationsTable C-7Phillips PM2.0×7.0 ScrewColor Qty. Length ThreadHead WidthSi

Product DescriptionMaintenance and Service Guide 1–15Table 1-5Standard Keyboard ComponentsItem Component Function1 f1 to f12 keys (12) Perform system

C–14 Maintenance and Service GuideScrew ListingPhillips PM2.0×8.0 Shoulder Screw LocationsTable C-8Phillips PM2.0×8.0 Shoulder ScrewColor Qty. Length

Screw ListingMaintenance and Service Guide C–15Phillips PM2.0×3.0 Screw LocationsTable C-9Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead WidthBl

C–16 Maintenance and Service GuideScrew ListingTorx8 T8M2.0×4.0 Screw LocationsTable C-10Torx8 T8M2.0×4.0 ScrewColor Qty. Length ThreadHead WidthBlack

Screw ListingMaintenance and Service Guide C–17Torx8 T8M2.0×4.0 Screw LocationTable C-10Torx8 T8M2.0×4.0 Screw (Continued)Color Qty. Length ThreadHead

C–18 Maintenance and Service GuideScrew ListingTorx8 T8M2.0×4.0 Screw LocationTable C-10Torx8 T8M2.0×4.0 Screw (Continued)Color Qty. Length ThreadHead

Screw ListingMaintenance and Service Guide C–19Hex Socket HM5.0×9.0 Screw Lock LocationsTable C-11Hex Socket HM5.0×9.0 Screw LockColor Qty. Length Thr

C–20 Maintenance and Service GuideScrew ListingHex Socket HM5.0×9.0 Screw Lock LocationsTable C-11Hex Socket HM5.0×9.0 Screw Lock (Continued)Color Qty

Maintenance and Service Guide D–1DDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

D–2 Maintenance and Service GuideDisplay Component RecyclingThis appendix provides disassembly instructions for the display assembly. The display asse

Display Component RecyclingMaintenance and Service Guide D–3Perform the following steps to disassemble the display assembly:1. Remove all screw covers

1–16 Maintenance and Service GuideProduct DescriptionThe computer top components are shown below and described in Table 1-6.Top Components, Part 1Tabl

D–4 Maintenance and Service GuideDisplay Component Recycling2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edge

Display Component RecyclingMaintenance and Service Guide D–54. Disconnect all display panel cables 1 from the display inverter and remove the inverter

D–6 Maintenance and Service GuideDisplay Component Recycling5. Remove all screws 1 that secure the display panel assembly to the display enclosure.6.

Display Component RecyclingMaintenance and Service Guide D–79. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to

D–8 Maintenance and Service GuideDisplay Component Recycling11. Remove the screws 1 that secure the backlight cover to the display panel.12. Lift the

Display Component RecyclingMaintenance and Service Guide D–914. Turn the display panel right-side up.15. Remove the backlight cables 1 from the clip 2

D–10 Maintenance and Service GuideDisplay Component Recycling16. Turn the display panel upside down.17. Remove the backlight frame from the display pa

Display Component RecyclingMaintenance and Service Guide D–11ÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

D–12 Maintenance and Service GuideDisplay Component Recycling19. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure

Display Component RecyclingMaintenance and Service Guide D–1323. Remove the LCD panel.Removing the LCD Panel

Product DescriptionMaintenance and Service Guide 1–172 Display lid switch If the computer is closed while on, turns off the display. If the compute

Maintenance and Service Guide Index–1Index1394 port 1–116-in-1 Digital Media Slot 1–76-in-1 Digital Media Slot light 1–7AAC adapter, spare part number

Index–2 Maintenance and Service GuideIndexcarrying cases, spare part numbers 4–18, 4–21category, identifying computer 3–2CD-ROM driveOS loading proble

IndexMaintenance and Service Guide Index–3display release button 1–6docking connector 1–20docking devicespare part number 4–18, 4–23troubleshooting 2–

Index–4 Maintenance and Service GuideIndexno video 2–12, 2–13nonfunctioning device 2–23nonfunctioning docking device 2–14nonfunctioning keyboard 2–24n

IndexMaintenance and Service Guide Index–5memory module/Mini PCI compartment coverillustrated 4–14removal 6–12microphone jacklocation 1–9pin assignmen

Index–6 Maintenance and Service GuideIndexspare part numbers 4–13, 4–18, 4–22, 4–23, 4–26specifications 7–9, 7–10, 7–12, 7–14Ppacking precautions 5–5p

IndexMaintenance and Service Guide Index–7screw listing C–1security cable slot 1–13serial connector moduleremoval 6–55spare part number 4–9, 4–24, 6–5

Index–8 Maintenance and Service GuideIndexTouchPad 1–19TouchPad left/right buttons 1–19TouchPad scroll zone 1–19transporting precautions 5–5travel bat

1–18 Maintenance and Service GuideProduct DescriptionThe computer top components are continued below and described in Table 1-7.Top Components, Part 2

Product DescriptionMaintenance and Service Guide 1–19Table 1-7Top Components, Part 2Item Component Function1 Pointing stick Moves the pointer and sele

1–20 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the computer are shown below and described in Table 1-8.

Product DescriptionMaintenance and Service Guide 1–214 Memory module compartment Mini PCI compartmentContains 2 memory slots that support replaceable

1–22 Maintenance and Service GuideProduct Description1.5 Design OverviewThis section presents a design overview of key parts and features of the compu

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

Maintenance and Service Guide iiiContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

2–2 Maintenance and Service GuideTroubleshooting2. Select the Main, Security, Advanced, or Tools menu.3. To close Computer Setup and restart the compu

TroubleshootingMaintenance and Service Guide 2–3Selecting from the Security MenuTable 2-2Security Menu Select To Do ThisAdministrator Password Enter,

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Advanced MenuSelecting from the Tools MenuTable 2-3Advanced Menu Select To Do ThisL

TroubleshootingMaintenance and Service Guide 2–52.2 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts Overview Flowchart Description2.1 “F

2–6 Maintenance and Service GuideTroubleshootingFlowchart Description2.14 “Flowchart 2.14—No OS Loading, Optical Drive”2.15 “Flowchart 2.15—No Audio,

TroubleshootingMaintenance and Service Guide 2–7Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?I

2–8 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reset the power cables in the docking device and at the AC outlet.2.

TroubleshootingMaintenance and Service Guide 2–9Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

2–10 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin comp

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

iv Maintenance and Service GuideContents3.2 System Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8Safeguarding Your Data . . . .

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device (if applicable)YNReset power cord in docking device andpo

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using Operating System disc (if applicable).C

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.15—No Audio, Part 1No audio.NComputer indocking device(if applicable)?Internalaudio?Audio

ContentsMaintenance and Service Guide v6.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–66.5 Computer Feet. . . .

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe computerand open.No networkor

Maintenance and Service Guide 3–13Software Updates and Recovery3.1 Software UpdatesTo stay current with the newest technology and maintain optimal per

3–2 Maintenance and Service GuideSoftware Updates and RecoveryAccessing Computer InformationBefore you access the updates for your computer, collect t

Software Updates and RecoveryMaintenance and Service Guide 3–3Obtaining the Support Software CDThe Support Software CD provides HP software updates an

3–4 Maintenance and Service GuideSoftware Updates and RecoveryDownloading a ROM UpdateÄCAUTION: To prevent damage to the computer or an unsuccessful i

Software Updates and RecoveryMaintenance and Service Guide 3–5Installing a ROM Update✎If your computer is connected to a network, it is recommended th

vi Maintenance and Service GuideContentsA Connector Pin AssignmentsB Power Cord Set RequirementsC Screw ListingD Display Component RecyclingIndex

3–6 Maintenance and Service GuideSoftware Updates and RecoveryDownloading Other SoftwareTo download and install software other than a ROM update:1. Ac

Software Updates and RecoveryMaintenance and Service Guide 3–75. In the left pane of the Windows Explorer window, click My Computer and then your hard

3–8 Maintenance and Service GuideSoftware Updates and Recovery3.2 System RecoveryThe computer system recovery process provides several ways to recover

Software Updates and RecoveryMaintenance and Service Guide 3–9To restore one of the listed snapshots, drag the snapshot file to the appropriate locati

3–10 Maintenance and Service GuideSoftware Updates and RecoveryCreating a System Restore PointTo create a system restore point:1. Select Start > He

Software Updates and RecoveryMaintenance and Service Guide 3–11Reinstalling ApplicationsApplications preinstalled or preloaded on your computer can be

3–12 Maintenance and Service GuideSoftware Updates and RecoveryReinstalling Applications from DiscsTo reinstall applications from discs:1. Insert the

Software Updates and RecoveryMaintenance and Service Guide 3–13After a few minutes, you may need to select your language, and then the Setup Wizard op

3–14 Maintenance and Service GuideSoftware Updates and RecoveryReinstalling the Operating SystemÄCAUTION: To protect your personal data and the softwa

Software Updates and RecoveryMaintenance and Service Guide 3–154. Press the power button again to turn on the computer.5. When prompted, press any key

Maintenance and Service Guide 1–11Product DescriptionThe HP Compaq nx6110/nc6110 and nx6120/nc6120 Notebook PCs offer advanced modularity, Intel® Pent

3–16 Maintenance and Service GuideSoftware Updates and RecoveryReinstalling Device Drivers and Other SoftwareAfter the operating system installation p

Maintenance and Service Guide 4–14Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

4–2 Maintenance and Service GuideIllustrated Parts Catalog4.2 Computer Major ComponentsComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 4–3Table 3-1Spare Parts: Computer Major ComponentsItem DescriptionSpare Part Number1 Display as

4–4 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 4–5Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

4–6 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 4–7Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

4–8 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 4–9Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

1–2 Maintenance and Service GuideProduct Description1.1 Features The following processors are available, varying by computer model:❏ Intel Pentium M

4–10 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 4–11Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

4–12 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 4–13Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

4–14 Maintenance and Service GuideIllustrated Parts Catalog4.3 Miscellaneous Plastics KitTable 3-2Miscellaneous Plastics KitSpare Part Number Informat

Illustrated Parts CatalogMaintenance and Service Guide 4–154.4 Miscellaneous Cable KitTable 3-3Miscellaneous Cable KitSpare Part Number InformationIte

4–16 Maintenance and Service GuideIllustrated Parts Catalog4.5 Mass Storage Devices

Illustrated Parts CatalogMaintenance and Service Guide 4–17Table 3-4Mass Storage DevicesSpare Part Number InformationItem DescriptionSpare Part Number

4–18 Maintenance and Service GuideIllustrated Parts Catalog4.6 Miscellaneous (Not Illustrated)Table 3-5Miscellaneous (Not Illustrated)Spare Part Infor

Illustrated Parts CatalogMaintenance and Service Guide 4–19Screw Kit (includes the following screws; refer to Appendix C, “Screw Listing,” for more in

Product DescriptionMaintenance and Service Guide 1–3 Integrated high-speed 56K modem with RJ-11 jack Integrated wireless support for Mini PCI IEEE 8

4–20 Maintenance and Service GuideIllustrated Parts CatalogPower cordsFor use in:Australia and New Zealand 246959-011Belgium, Europe, Finland, France,

Illustrated Parts CatalogMaintenance and Service Guide 4–214.7 Sequential Part Number ListingTable 3-6Sequential Part Number Listing Spare Part Number

4–22 Maintenance and Service GuideIllustrated Parts Catalog336579-001 1024-MB memory module, 400-MHz DDR2359118-001 USB 1.1 diskette drive364602-001 6

Illustrated Parts CatalogMaintenance and Service Guide 4–23373900-021 802.11a/b/g combination WLAN Mini PCI communications card for use Europe, Middle

4–24 Maintenance and Service GuideIllustrated Parts Catalog378220-001 Intel Pentium M 1.60-GHz processor, includes thermal paste378221-001 Intel Penti

Illustrated Parts CatalogMaintenance and Service Guide 4–25378241-001 Audio board, includes audio cable, for use only with defeatured models378242-001

4–26 Maintenance and Service GuideIllustrated Parts Catalog378248-221 Keyboard for use in the Czech Republic378248-231 Keyboard for use in Slovakia378

Illustrated Parts CatalogMaintenance and Service Guide 4–27381583-001 802.11b/g WLAN Mini PCI communications card for use in the rest of the world3817

4–28 Maintenance and Service GuideIllustrated Parts Catalog398609-171 Keyboard for use in Saudi Arabia398609-201 Keyboard for use in Brazil398609-211

Maintenance and Service Guide 5–15Removal and Replacement PreliminariesThis chapter provides essential information for proper and safe removal and rep