HP TouchSmart tx2 Notebook PCMaintenance and Service Guide
Category Description 3072-MB total system memory (2048 MB + 1024 MB) 2048-MB total system memory (2048 MB × 1, 1024 MB × 2, dual-channel) 1024-MB t
●Number each disc before inserting it into the computer optical drive.●If necessary, you can exit the program before you have finished creating the re
Backup suggestions●Create a set of recovery discs using Recovery Manager.●Create system restore points using the Windows System Restore feature, and p
The System Protection window opens.6. Follow the on-screen instructions.94 Chapter 8 Backup and recovery
Restore to a previous date and timeTo revert to a restore point (created at a previous date and time), when the computer was functioningoptimally, fol
Performing a recoveryRecovery Manager software allows you to repair or restore the system if you experience system failureor instability. Recovery Man
9 Connector pin assignmentsAudio-in (microphone)Pin Signal1 Audio signal in2 Audio signal in3 GroundAudio-out (headphone)Pin Signal1 Audio out, left c
External monitorPin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5 Ground6 Ground analog7 Ground analog8 Ground analog9 +5 VDC10 Ground
RJ-11 (modem)Pin Signal1 Unused2 Tip3 Ring4 Unused5 Unused6UnusedRJ-45 (network)Pin Signal1 Transmit +2 Transmit -3 Receive +4 Unused5 Unused6 Receive
S-Video-outPin Signal1 S-VHS color (C) signal2 Composite video signal3 S-VHS intensity (Y) signal4 S-VHS color ground5 TV-CD6 S-VHS intensity ground7
10 Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to 120volts AC or from
Category DescriptionPorts Audio-in (stereo microphone) Audio-out (stereo headphone) Audio-out (stereo headphone with S/PDIF) Consumer infrared (one
Requirements for specific countries or regionsRegion Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Canada CSA 2D
11 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in general householdwaste. Follow the local la
DisplayWARNING! The backlight contains mercury. Caution should be exercised when removing andhandling the backlight to avoid damaging this component a
3. Remove the display bezel (3).4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws
8. Remove all screws that secure the display panel frame to the display panel.9. Use a sharp-edged tool to cut the tape (1) that secures the sides of
15. Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside down.17. Remove the backlight frame from
19. Disconnect the display cable (1) from the LCD panel.20. Remove the screws (2) that secure the LCD panel to the display rear panel.21. Release the
IndexAAC adapter, spare partnumber 22, 23administrator password 71advanced Setup Utilityfeatures 70antenna, locations 6applications key, Windows 7aud
docking support, productdescription 3drive light 5drives, boot order 72drives, preventing damage 28DVD±RW and CD-RW Double-Layer Combo Driveprecaution
Notebook Stand, spare partnumber 22, 23Ooperating system, productdescription 3optical drivelocation 10precautions 28product description 2removal 40sp
Category Description Hard drive Memory module Optical drive RTC battery WLAN module4 Chapter 1 Product description
Security menu 71selecting 69starting 68System Configurationmenu 72using advanced features 70slotsDigital Media Slot 10ExpressCard 10software, safeguar
2 External component identificationTop componentsDisplay componentsItem Component Function(1) Convertible hinge Swivels the display and converts the c
Item Component Function(4) Power light●On: The computer is on.●Blinking: The computer is in the Sleep state.●Off: The computer is off or in Hibernatio
KeysItem Component Function(1) esc key Displays system information when pressed incombination with the fn key.(2) fn key Executes frequently used syst
Pointing devicesItem Component Function(1) TouchPad on/off button Enables/disables the TouchPad.(2) TouchPad* Moves the pointer and selects or activat
Front componentsItem Component Function(1) Display release latch Opens the computer.(2) Power switch*●When the computer is off, slide the power switch
Item Component Function(9) Wireless light●Blue: An integrated wireless device, such as aWLAN device and/or a Bluetooth device, is turnedon.●Amber: All
Right-side componentsItem Component Function(1) Previous/rewind button●Plays the previous track or chapter when thebutton is pressed once.●Rewinds med
© Copyright 2008 Hewlett-PackardDevelopment Company, L.P.AMD, Athlon, Turion, and combinationsthereof, are trademarks of Advanced MicroDevices, Inc. B
Rear componentsItem Component Function(1) Vent Enables airflow to cool internal components.NOTE: The computer fan starts up automatically tocool inter
Bottom componentsItem Component Function(1) Vents (6) Enable airflow to cool internal components.NOTE: The computer fan starts up automatically tocool
3 Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided
Computer major componentsItem Description Spare part number(1a) Display assembly 12.1-inch, WXGA, BrightView touch-screen display assembly with Web c
Item Description Spare part number 12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera,microphones, and WLAN antenna cables5044
Item Description Spare part number(6b) Memory module compartment cover (includes 2 captive screws, secured with C-clips)(6c) WLAN module compartment c
Item Description Spare part number(18) WLAN module Broadcom 4322 802.11a/b/g/n WLAN modules: ●For use in Canada, the Cayman Islands, Guam, Puerto Ric
Item Description Spare part number ●For use in Afghanistan, Albania, Algeria, Andorra,Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australi
Plastics KitItem Description Spare part number Plastics Kit 487926-001(1) ExpressCard slot bezel(2) Hard drive cover (includes 1 rubber foot and 2 ca
Mass storage devicesItem Description Spare part number(1) Hard drive (includes hard drive bracket, hard drive connector, and Mylar cover) 500-GB, 5400
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on
Miscellaneous partsDescription Spare part number65-watt AC adapter 417220-001HP protective sleeve 504580-001HP Notebook Stand 466337-001Remote control
Description Spare part numberWired headset with volume control 371693-003Wireless laser mouse 430958-002Sequential part number listingSpare partnumber
Spare partnumberDescription483113-001 Bluetooth module487330-001 Broadcom 4322 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam,
Spare partnumberDescription497744-001 Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector, and hard drive screws)504466-001 Sys
Spare partnumberDescription508112-051 Keyboard for use in France508112-061 Keyboard for use in Italy508112-071 Keyboard for use in Spain508112-111 Key
4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re
Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr
Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
iv Safety warning notice
Unknown user passwordIf the computer you are servicing has an unknown user password, follow these steps to clearthe password.NOTE: These steps also cl
Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 47 screws, in 8 different sizes, that mu
Computer feetDescription Spare part numberRubber Feet Kit (includes 4 base enclosure rubber feet and pen cover) 464821-001The computer feet are adhesi
BatteryDescription Spare part number8-cell, 73-Wh, 2.55-Ah, Li-ion battery 463650-0036-cell, 55-Wh, 2.55-Ah, Li-ion battery 441132-0034-cell, 37-Wh, 2
PenDescription Spare part numberPen 464146-001Before removing the pen, follow these steps:1. Shut down the computer. If you are unsure whether the com
Hard driveNOTE: The hard drive spare part kit includes a hard drive bracket, hard drive connector, and Mylarcover.Description Spare part number500-GB,
4. Remove the hard drive cover.NOTE: The hard drive cover is included in the Plastics Kit, spare part number 487926-001.5. Grasp the Mylar tab (1) on
RTC batteryNOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes allpasswords and CMOS settings to be cleared.Descrip
Optical driveNOTE: The optical drive spare part kit includes an optical drive bezel.Description Spare part numberDVD±RW and CD-RW SuperMulti Double-La
Memory moduleDescription Spare part number4096-MB (DDR2, PC2-6400, 800-MHz) 506062-0012048-MB (DDR2, PC2-6400, 800-MHz) 506061-0011024-MB (DDR2, PC2-6
Table of contents1 Product description2 External component identificationTop components ...
6. Pull the module (2) away from the slot at an angle and remove it.NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion
WLAN moduleDescription Spare part numberBroadcom 4322 802.11a/b/g/n WLAN modules:For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Vi
Before removing the WLAN module, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn t
7. Pull the WLAN module (3) away from the slot at an angle and remove it.NOTE: WLAN modules are designed with a notch (4) to prevent incorrect inserti
KeyboardDescriptionCountry or regionSpare part number Country or region Spare part numberBelgium 508112-A41 Portugal 508112-131Brazil 508112-201 Russi
4. Open the computer.5. Lift the rear edge of the keyboard and swing it toward you until it rests on the palm rest.6. Release the zero insertion force
Switch coverDescription Spare part numberSwitch cover (includes display convertible hinge base cover) 506827-001Before removing the switch cover, foll
5. Rotate the display clockwise approximately 45 degrees.6. Lift the left and right front corners of the switch cover (1) until it disengages from the
Display assemblyDescription Spare part number12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, fingerprintreader, microphones
5. Remove the two Phillips PM2.5×6.0 screws (3) that secure the display assembly to the computer.6. Remove the wireless antenna cables (1) from the ro
Unknown user password ... 32Component replacement pro
12. Disconnect the display panel cable (3) from the system board.NOTE: As you remove the display assembly, be sure that the display cables and wireles
Top coverDescription Spare part numberTop cover (includes TouchPad and TouchPad cable, caps lock light board and cable, and topcover bumper pads)50682
5. Release the ZIF connector (2) to which the TouchPad cable is connected and disconnect theTouchPad cable (3).6. Remove the two Phillips PM2.0×4.0 sc
Power switch assemblyDescription Spare part numberPower switch assembly (includes power switch board cable and actuator switch) 506828-001Before remov
3. Remove the display release hook assembly (3).NOTE: The display release hook assemblies are included with the base enclosure spare part kit.4. Disco
Bluetooth moduleDescription Spare part numberBluetooth module 483113-001Bluetooth module cable 487697-001Before removing the Bluetooth module, follow
Reverse this procedure to install the Bluetooth module.System boardDescription Spare part numberSystem board (includes replacement thermal material) 5
2. Remove the ExpressCard slot bezel (2) from the ExpressCard slot.NOTE: The ExpressCard slot bezel is included in the Plastics Kit, spare part number
5. Pull the system board (4) away from the top cover at an angle and remove it.Reverse this procedure to install the system board.60 Chapter 4 Remov
Pen holder and pen eject assemblyDescription Spare part numberPen holder and pen eject assembly 506826-001Before removing the pen holder and pen eject
System interrupt specifications ... 78System I
4. Remove the pen holder (4).Reverse this procedure to install the pen holder and pen eject assembly.Audio/infrared boardDescription Spare part number
i. System board (see System board on page 58)j. Pen holder (see Pen holder and pen eject assembly on page 61)Remove the audio/infrared board:1. Remove
Fan/heat sink assemblyDescription Spare part numberFan/heat sink assembly (includes thermal material) 487925-001NOTE: To properly ventilate the comput
3. Remove the fan/heat sink assembly (3).NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sinkassembly and syste
ProcessorNOTE: The processor spare part kit includes replacement thermal material.Desription Spare part numberAMD Turion 64 Mobile Technology Ultra Du
Remove the processor:1. Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn counterclockwiseuntil you hear a click.2.
5 Setup UtilityWARNING! Only authorized technicians trained by HP should repair this equipment. Alltroubleshooting and repair procedures are detailed
Changing the language of the Setup UtilityThe following procedure explains how to change the language of the Setup Utility. If the Setup Utility isnot
Restoring default settings in the Setup UtilityThe following procedure explains how to restore the Setup Utility default settings. If the Setup Utilit
Closing the Setup UtilityYou can close the Setup Utility with or without saving changes.●To close the Setup Utility and save your changes from the cur
11 RecyclingBattery ...
System Configuration menuSelect To do thisLanguage Support Change the Setup Utility language.Enhanced SATA support (select models only) Enable/disable
6 SpecificationsComputer specifications Metric U.S.DimensionsHeight (front to back)3.1 to 3.9 cm 1.22 to 1.54 inWidth 30.6 cm 12.05 inDepth 22.4 cm 8
Metric U.S.Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rateNOTE: Applicable product safety standards specify thermal limits
Hard drive specifications 500-GB* 400-GB* 320-GB* 250-GB* 160-GB*DimensionsHeight9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mm 70 mm 70 m
DVD±RW and CD-RW SuperMulti Double-Layer ComboDrive specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,CD-ROM, CD-ROM XA, MIXED MODEC
System DMA specificationsHardware DMA System functionDMA0 Not applicableDMA1* Not applicableDMA2* Not applicableDMA3 Not applicableDMA4 Direct memory
System interrupt specificationsHardware IRQ System functionIRQ0 System timerIRQ1 Standard 101-/102-Key or Microsoft Natural KeyboardIRQ2 CascadedIRQ3
System I/O address specificationsI/O address (hex) System function (shipping configuration)000 - 00F DMA controller no. 1010 - 01F Unused020 - 021 Int
I/O address (hex) System function (shipping configuration)220 - 22F Entertainment audio230 - 26D Unused26E - 26 Unused278 - 27F Unused280 - 2AB Unused
System memory map specificationsSize Memory address System function640 KB 00000000-0009FFFF Base memory128 KB 000A0000-000BFFFF Video memory48 KB 000C
1 Product descriptionCategory DescriptionProduct Name HP TouchSmart tx2 Notebook PCProcessors AMD Turion™ 64 Mobile Technology Ultra Dual-Core ZM-86 p
7 Screw listingThis section provides specification and reference information for the screws and screw locks used inthe computer. All screws and screw
Phillips PM2.0×7.0 screwColor Quantity Length Thread Head widthBlack 9 7.0 mm 2.0 mm 4.5 mmWhere used: 4 screws that secure the switch cover to the co
Phillips PM2.0×4.0 screwColor Quantity Length Thread Head widthSilver 10 4.0 mm 2.0 mm 4.5 mmWhere used: 2 screws that secure the top cover to the com
Where used: 2 screws that secure the audio/infrared board to the base enclosureWhere used: 4 screws that secure the fan/heat sink assembly to the syst
Phillips PM2.0×5.0 captive screwColor Quantity Length Thread Head widthBlack 6 5.0 mm 2.0 mm 4.5 mmWhere used:(1) Two captive screws (secured with C-c
Black Phillips PM2.0×3.0 screwColor Quantity Length Thread Head widthBlack 5 3.0 mm 2.0 mm 4.5 mmWhere used: 2 screws that secure the WLAN module to t
Phillips PM2.0×11.0 screwColor Quantity Length Thread Head widthBlack 4 11.0 mm 2.0 mm 4.5 mmWhere used: 4 screws that secure the keyboard to the comp
Phillips PM2.5×6.0 screwColor Quantity Length Thread Head widthSilver 4 6.0 mm 2.5 mm 5.0 mmWhere used: 2 screws that secure the display assembly to t
Silver Phillips PM2.0×3.0 screwColor Quantity Length Thread Head widthSilver 5 3.0 mm 2.0 mm 4.5 mmWhere used:(1) One screw that secures the display r
8 Backup and recoveryRecovering system informationTools provided by the operating system and Recovery Manager software are designed to help you withth
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