Hewlett-Packard Limited Warranty Statement
HP DesignJet ColorPro Series: Getting Started Guide 22
Hewlett-Packard Limited Warranty Statement
HP Product Duration of Limited Warranty
Software 90 Days
Ink Cartridges 90 Days
Printheads 1 Year
Printer 1 Year
A. Extent of Limited Warranty
1. Hewlett-Packard (HP) warrants to the end-user customer that
the HP products specified above will be free from defects in
materials and workmanship for the duration specified above,
which duration begins on the date of purchase by the customer.
Customer is responsible for maintaining proof of date of
purchase.
2. For software products, HP’s limited warranty applies only to a
failure to execute programming instructions. HP does not
warrant that the operation of any product will be uninterrupted
or error free.
3. HP’s limited warranty covers only those defects which arise as
a result of normal use of the product, and do not apply to any:
a. Improper or inadequate maintenance or modification;
b. Software, interfacing, media, parts, or supplies not provided
or supported by HP; or
c. Operation outside the product’s specifications.
4. For HP printer products, the use of a non-HP ink cartridge or a
refilled ink cartridge does not affect either the warranty to the
customer or any HP support contract with the customer.
However, if printer failure or damage is attributable to the use
of a non-HP or refilled ink cartridge, HP will charge its
standard time and materials charges to service the printer for
the particular failure or damage.
5. If HP receives, during the applicable warranty period, notice of
a defect in any software, media, or ink cartridge product which
is covered by HP’s warranty, HP shall replace the defective
product. If HP receives, during the applicable warranty period,
notice of a defect in any hardware product which is covered by
HP’s warranty, HP shall either repair or replace the defective
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