HP EliteBook Folio 1020 G1 Notebook PC Manual de usuario

User Guide

Cleaning the display ... 51Cleaning the sides or

Contacting support ...

xii

1 WelcomeAfter you set up and register the computer, we recommend the following steps to get the most out of your smart investment:●TIP: To quickly re

Finding informationTo locate resources that provide product details, how-to information, and more, use this table.Resource ContentsSetup Instructions●

Resource ContentsGo to http://www.hp.com/go/orderdocuments.*You can nd your HP Limited Warranty located with the user guides on your product and/or o

2 ComponentsLocating hardwareTo nd out what hardware is installed on your computer:▲Type device manager in the taskbar search box, and then select th

RightComponent Description(1) Audio-out (headphone)/Audio-in (microphone) combo jackConnects optional powered stereo speakers, headphones, earbuds, a

Component Description●O: The battery is not charging.(5) Power connector Connects an AC adapter.6 Chapter 2 Components

LeftComponent Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act as a

© Copyright 2015 HP Development Company, L.P.Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel

DisplayComponent Description(1) Internal microphones (2) Record sound.(2) Webcam light On: The webcam is in use.(3) Webcam Records video and captures

TopTouchPadComponent Description(1) TouchPad zone Reads your nger gestures to move the pointer or activate items on the screen.NOTE: The TouchPad d

LightsComponent Description(1) Power light ●On: The computer is on.●Blinking: The computer is in the Sleep state, a power-saving state. The computer s

Buttons, speakers, and ngerprint readerComponent Description(1) Power button●When the computer is o, press the button to turn on the computer.●When

Component Description(2) Speaker grill Produces sound.(3) Fingerprint reader Allows a ngerprint logon to Windows, instead of a password logon.12

KeysComponent Description(1) esc key Displays system information when pressed in combination with the fn key.(2) fn key Executes frequently used s

Press fn+function key DescriptionInitiates Sleep, which saves your information in system memory. The display and other system components turn o and p

BottomComponent Description(1) Docking device receptors (2) Connects an optional docking device.Bottom 15

LabelsThe labels aixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the comp

3 Network connectionsYour computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millio

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on

Connecting to a WLANNOTE: When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP).

For information about HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP Mobile Broadband informatio

2. Plug the other end of the network cable into a network wall jack (2) or router.NOTE: If the network cable contains noise suppression circuitry (3),

To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow these steps:1. Plug the modem cable into the modem

4 Screen navigationYou can navigate the computer screen in the following ways:●Use touch gestures directly on the computer screen (select products onl

Two-nger pinch zoomUse the two-nger pinch zoom to zoom out or in on images or text.●Zoom out by placing two ngers apart on the TouchPad zone or tou

One-nger slide (touch screen only)Use the one-nger slide to pan or scroll through lists and pages, or to move an object.●To scroll across the screen

5 Entertainment featuresUse your HP computer for business or pleasure to meet with others via the webcam, mix audio and video, or connect external dev

Using sound settingsUse sound settings to adjust system volume, change system sounds, or manage audio devices.To view or change sound settings:▲Type c

2. Press fn+f4 to alternate the screen image between 4 display states:●PC screen only: View the screen image on the computer only.●Duplicate: View the

iv Safety warning notice

2. Connect the other end of the cable to the high-denition TV or monitor.3. Press fn+f4 to alternate the computer screen image between 4 display stat

installed on your computer and whether or not your computer includes a built-in hub. Go to Device Manager to nd out what hardware is installed on you

To set up multiple display devices, follow these steps:1. Connect your external display devices to the VGA ports or DisplayPorts (DP) on the computer

●1.44-megabyte diskette drive●Hard drive module●External optical drive (CD, DVD, and Blu-ray)●MultiBay deviceUsing the docking connectorThe docking co

3. Push in the connect button (1) on the docking device to secure the docking device to the computer. The connect light (2) turns on when the computer

6 Power managementNOTE: A computer may have a power button or a power switch. The term power button is used throughout this guide to mean both types o

NOTE: You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state.Initiating and

Dierent power meter icons indicate whether the computer is running on battery or external power. The icon also reveals a message if the battery has r

●HP Battery Check tool to test battery performance●Information on calibration, power management, and proper care and storage to maximize battery life●

●The Power meter icon shows a low or critical battery notication.If the computer is on or in the Sleep state, the computer remains briey in the Sl

Processor conguration setting (select models only)IMPORTANT: Select computer models are congured with an Intel® Pentium® N35xx/N37xx series or a Cel

Connect the computer to external AC power under any of the following conditions:●When charging or calibrating a battery●When installing or modifying s

7 SecurityProtecting the computerStandard security features provided by the Windows operating system and the non-Windows Computer Setup utility (BIOS)

Using passwordsA password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, dependi

Setting passwords in Computer SetupPassword FunctionBIOS administrator password* Protects access to Computer Setup.NOTE: If features have been enabled

▲Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup.●Tablets without keyboards:▲Turn o the tablet. Pres

Managing a Computer Setup DriveLock password (select products only)CAUTION: To prevent a DriveLock-protected hard drive from becoming permanently unus

Enabling DriveLock (select products only)For select products, you may need to follow these instructions to enable DriveLock.1. Start Computer Setup.●C

Entering a DriveLock password (select products only)Be sure that the hard drive is inserted into the computer (not into an optional docking device or

6. Read the warning. To continue, select YES.7. To save your changes and exit Computer Setup, select the Save icon and then follow the on-screen instr

When a rewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-dened security criteria. A

vi Processor conguration setting (select models only)

Using a ngerprint reader (select products only)Integrated ngerprint readers are available on select products. In order to use the ngerprint reader,

8 MaintenanceIt is important to perform regular maintenance to keep your computer in optimal condition. This chapter explains how to use tools like Di

NOTE: Because solid-state drives (SSDs) lack moving parts, HP 3D DriveGuard is unnecessary for these drives.For more information, see the HP 3D DriveG

WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on.1. Turn o the computer.2. Disconnect

●If you plan to use the computer during a ight, listen for the in-ight announcement that tells you when you are allowed to use your computer. In-ig

9 Backup and recoveryThis chapter provides information about the following processes. The information in the chapter is standard procedure for most pr

You can use Windows tools to create system restore points and create backups of personal information, see Using Windows tools on page 54.●If your comp

Restore and recoveryThere are several options for recovering your system. Choose the method that best matches your situation and level of expertise:IM

website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.IMPORTANT: HP Recovery Manager does not

Changing the computer boot orderIf your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order o

Table of contents1 Welcome ...

Removing the HP Recovery partition (select products only)HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard d

10 Computer Setup (BIOS), TPM, and HP Sure StartUsing Computer SetupComputer Setup, or Basic Input/Output System (BIOS), controls communication betwee

To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes:Select the Exit icon in th

Updating the BIOSUpdated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed les c

NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS upda

Using HP Sure Start (select products only)Select computer models are congured with HP Sure Start, a technology that continuously monitors the compute

11 HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unied Extensible Firmware Interface (UEFI) that allows you to run diagnostic test

Download any version of UEFI for a specic product: 1. Go to http://www.hp.com/support, and then select your country. The HP Support page is displayed

12 SpecicationsInput powerThe power information in this section may be helpful if you plan to travel internationally with the computer.The computer o

13 Electrostatic DischargeElectrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you r

Turning the TouchPad o and on ... 22Tap ...

14 AccessibilityHP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a

IndexAaccessibility 68administrator password 40airplane mode key 17antivirus software 46Audio 26audio-out (headphone)/audio-in (microphone) combo jack

HP Recovery Managercorrecting boot problems 57starting 56HP Recovery mediacreating 53recovery 56HP Recovery partitionrecovery 56removing 58HP resource

Sleepexiting 34initiating 34slotssecurity cable 7softwareantivirus 46critical updates 47Disk Cleanup 49Disk Defragmenter 49rewall 46HP 3D DriveGuard

Identifying low battery levels .................. 36Resolving a low battery level .....