HP Compaq Pro 6300 Series Small Form Factor Especificaciones

HP Compaq Business PC Maintenanceand Service GuidePro 6300 Series MicrotowerPro 6300 Series Small Form Factor

Appendix D Power Cord Set Requirements ... 221General Requirements ...

To install a new processor:1. Place the processor in its socket and close the retainer.2. Secure the locking lever.If reusing the existing heat sink,

SpeakerDescription Spare part numberSpeaker 645330-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 56).2. Remove the a

Rear Chassis FanDescription Spare part numberRear chassis fan 636922-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 5

5. Lift the fan out of the chassis (2).Figure 6-33 Removing the rear fanTo install the fan assembly, reverse the removal procedure. Be sure to orient

Power SupplyDescription Spare part numberPower supply, 320W, 90% efficient 613764-001Power supply, 320W 613765-0011. Prepare the computer for disassem

7. Slide the power supply toward the front of the computer (2), rotate toward the fan so the powersupply clears the lip on the top of the chassis, and

System BoardDescription Spare part numberSystem board (includes thermal material) 657239-0011. Prepare the computer for disassembly (Preparation for D

7 Removal and ReplacementProcedures Small Form Factor (SFF)ChassisAdherence to the procedures and precautions described in this chapter is essential f

CAUTION: The screws used in the computer are of different thread sizes and lengths; using thewrong screw in an application may damage the unit.Access

Front BezelDescription Spare part numberFront bezel 687950-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 97).2. Remo

1 Product FeaturesStandard Configuration FeaturesFeatures may vary depending on the model. For a complete listing of the hardware and softwareinstalle

Front Bezel SecurityThe front bezel can be locked in place by installing a security screw provided by HP. To install thesecurity screw:1. Remove/disen

9. Install the security screw next to the middle front bezel release tab to secure the front bezel inplace.Figure 7-4 Installing the Front Bezel Secu

Bezel BlanksDescription Spare part number3.5-inch bezel blank 583653-0015.25-inch bezel blank, optical drive 570838-001On some models, there are bezel

MemoryDescription Spare part number8-GB, PC3-12800 689375-0014-GB, PC3-12800 671613-0012-GB, PC3-12800 671612-001The computer comes with double data r

Populating DIMM SocketsThere are four DIMM sockets on the system board, with two sockets per channel. The sockets arelabeled DIMM1, DIMM2, DIMM3, and

3. Rotate up the internal drive bay housing to access the memory module sockets on the systemboard.4. Open both latches of the memory module socket (1

Expansion CardDescription Spare part numbernVidia Quadro NVS310 PCIe x16 graphics card, 512 MB 680653-001nVidia Quadro NVS300 PCIe x16 graphics card,

4. Release the slot cover retention latch that secures the PCI slot covers by lifting the green tab on thelatch and rotating the latch to the open pos

b. If you are removing a standard PCI card or PCI Express x1 card, hold the card at each end,and carefully rock it back and forth until the connectors

7. If you are not installing a new expansion card, install an expansion slot cover to close the openslot.CAUTION: After removing an expansion card, yo

NOTE: The Small Form Factor computer can also be used in a tower orientation. For moreinformation, see Using the Small Form Factor Computer in a Tower

System Board ConnectionsRefer to the following illustration and table to identify the system board connectors for your model.Figure 7-12 System Board

Table 7-1 System Board Connections (continued)No. System Board Connector System Board Label Color Component16 Hood Sensor HSENSE white Hood Sensor17

Drive PositionsFigure 7-13 Drive PositionsTable 7-2 Drive Positions1 3.5-inch internal hard drive bay2 3.5-inch drive bay for optional drives (media

●The system does not support Parallel ATA (PATA) optical drives or PATA hard drives.●You must install guide screws to ensure the drive will line up co

Removing a 5.25-inch Drive from a Drive BayCAUTION: All removable media should be taken out of a drive before removing the drive from thecomputer.1. P

4. Install four M3 metric guide screws in the lower holes on each side of the drive. HP has providedfour extra M3 metric guide screws on the front of

9. Connect the power cable and data cable to the rear of the optical drive.NOTE: The power cable for the optical drive is a three-headed cable that is

Removing a 3.5-inch Drive from a Drive BayCAUTION: All removable media should be taken out of a drive before removing the drive from thecomputer.The 3

3. Press down on the green drive retainer button located on the left side of the drive to disengage thedrive from the drive cage (1). While pressing t

4. Position the guide screws on the drive into the J-slots in the drive bay. Then slide the drive towardthe front of the computer until it locks into

Small Form Factor (SFF) Front Panel ComponentsDrive configuration may vary by model. Some models have a bezel blank covering one or more drivebays.Fig

8. If the computer was on a stand, replace the stand.9. Reconnect the power cord and turn on the computer.10. Lock any security devices that were dise

6. Press down on the green release latch next to the hard drive (1). While holding the latch down,slide the drive forward until it stops, then lift th

8. Align the guide screws with the slots on the chassis drive cage, press the hard drive down into thebay, then slide it back until it stops and locks

Fan ductDescription Spare part numberFan duct 636921-001The fan duct sits between the front fan and the heat sink.1. Prepare the computer for disassem

Front Fan AssemblyDescription Spare part numberFront fan 645327-001The front fan assembly is attached to the front of the chassis.1. Prepare the compu

7. Pull the assembly toward the rear of the unit (2), and then lift it out of the chassis.Figure 7-29 Removing the front fanTo install the front fan,

Hood SensorDescription Spare part numberHood sensor 638816-001The hood sensor is attached in a slot in the rear of the chassis.1. Prepare the computer

Front I/O, Power Switch AssemblyDescription Spare part numberFront I/O and power switch assembly 636926-001The front I/O and power switch/LEDs is one

8. Route the cables through the slots beneath the drive cage, rotate the assembly into the chassis (2),and then remove the assembly from the computer.

SpeakerDescription Spare part numberSpeaker 636925-001The speaker is attached to the front of the chassis under the rotating drive cage.1. Prepare the

Microtower (MT) Rear Panel ComponentsFigure 1-4 Rear Panel ComponentsTable 1-3 Rear Panel Components1 Power Cord Connector 6 Line-Out Connector fo

Heat sinkDescription Spare part numberHeat sink 645326-001The heat sink is secured atop the processor with four captive Torx screws. The heat sink doe

6. After loosening the Torx T15 screws (1), lift the heat sink from atop the processor (2) and set it onits side to keep from contaminating the work a

ProcessorDescription Spare part numberIntel Core i7 processor 3770, 3.4 GHz (turbo up to 3.9 GHz), 8-MB L3 cache, 77W 688164-0012600, 3.4 GHz (turbo

Description Spare part numberG465, 1.9 GHz, 1.5-MB L3 cache 706883-001G460, 1.8 GHz, 1-MB L3 cache 682410-0011. Prepare the computer for disassembly (

2. Secure the locking lever. If reusing the existing heat sink, go to step 3. If using a new heat sink, goto step 6.Figure 7-37 Removing the processo

Power SupplyDescription Spare part numberPower supply, 90% efficient 613762-001Power supply, standard 613763-001WARNING! To reduce potential safety is

7. Pull the power supply forward until the posts on the power supply move forward in the powersupply bracket, and then lift the power supply straight

System BoardDescription Spare part numberSystem board (includes thermal material) 657239-0011. Prepare the computer for disassembly (Preparation for D

11. Lift up the front of the system board, and then pull the system board forward, up, and out of thechassis (2).Figure 7-39 Removing the system boar

Using the Small Form Factor Computer in a TowerOrientationThe Small Form Factor computer can be used in a tower orientation. The HP logo plate on the

Small Form Factor (SFF) Rear Panel ComponentsFigure 1-5 Rear Panel Components1 RJ-45 Network Connector 7 DisplayPort Monitor Connector2Serial Connect

8 Troubleshooting WithoutDiagnosticsThis chapter provides information on how to identify and correct minor problems, such as USB devices,hard drive, o

●If you recently installed new software, uninstall the software and see if the computer functionsproperly.●Boot the computer to the Safe Mode to see i

●Check the Power LED on the front of the computer to see if it is flashing red. The flashing lights areerror codes that will help you diagnose the pro

Solving General ProblemsYou may be able to easily resolve the general problems described in this section. If a problem persistsand you are unable to r

Cursor will not move using the arrow keys on the keypad.Cause SolutionThe Num Lock key is turned on. Press the Num Lock key. The Num Lock light must b

Table 8-1 Solving General Problems (continued)Poor performance.Cause SolutionHard drive fragmented. Defragment hard drive.Program previously accessed

Computer powered off automatically and the Power LED flashes Red two times, once every second,followed by a two second pause, and the computer beeps t

Solving Power ProblemsCommon causes and solutions for power problems are listed in the following table.Table 8-2 Solving Power ProblemsPower supply s

Power LED flashes Red four times, once every second, followed by a two second pause, and thecomputer beeps four times. (Beeps stop after fifth iterati

Solving Hard Drive ProblemsTable 8-3 Solving Hard Drive ProblemsCannot configure RAID.Cause SolutionHP Compaq Pro 6300 models do not support RAID. HP

Serial Number LocationEach computer has a unique serial number and a product ID number that are located on the top coverof the computer. Keep these nu

Table 8-3 Solving Hard Drive Problems (continued)Drive not found (identified).Cause SolutionThe system may not have automatically recognized a newlyi

Table 8-3 Solving Hard Drive Problems (continued)Computer will not boot from hard drive.Cause SolutionBoot order is not correct. Run the Computer Set

Solving Media Card Reader ProblemsTable 8-4 Solving Media Card Reader ProblemsMedia card will not work in a digital camera after formatting it in Win

Do not know how to remove a media card correctly.Cause SolutionThe computer’s software is used to safely eject the card. In Windows 7, click Start, se

Solving Display ProblemsIf you encounter display problems, see the documentation that came with the monitor and to thecommon causes and solutions list

Blank screen and the power LED flashes Red five times, once every second, followed by a two secondpause, and the computer beeps five times. (Beeps sto

Dim characters.Cause SolutionThe brightness and contrast controls are not set properly. Adjust the monitor brightness and contrast controls.Cables are

“No Connection, Check Signal Cable” displays on screen.Cause SolutionMonitor video cable is disconnected. Connect the video cable between the monitor

High pitched noise coming from inside a flat panel monitor.Cause SolutionBrightness and/or contrast settings are too high. Lower brightness and/or con

Solving Audio ProblemsIf the computer has audio features and you encounter audio problems, see the common causes andsolutions listed in the following

2 Activating and Customizing theSoftwareNOTE: This chapter provides information for both Windows 7 and Windows 8.Activating and customizing the softwa

Table 8-6 Solving Audio Problems (continued)Sound does not come out of the speaker or headphones.Cause SolutionThe application is set to use a differ

There is no sound or sound volume is too low.Cause SolutionThe application is set to use a different audio device thanspeakers.Some graphics cards sup

Printer will not turn on.Cause SolutionThe cables may not be connected properly. Reconnect all cables and check the power cord and electricaloutlet.Pr

Solving Keyboard and Mouse ProblemsIf you encounter keyboard or mouse problems, see the documentation that came with the equipmentand to the common ca

Table 8-9 Solving Mouse ProblemsMouse does not respond to movement or is too slow.Cause SolutionMouse connector is not properly plugged into the back

Solving Hardware Installation ProblemsYou may need to reconfigure the computer when you add or remove hardware, such as an additionaldrive or expansio

Computer will not start.Cause SolutionWrong memory modules were used in the upgrade ormemory modules were installed in the wrong location.1. Review th

Power LED flashes Red six times, once every second, followed by a two second pause, and the computerbeeps six times. (Beeps stop after fifth iteration

Table 8-11 Solving Network Problems (continued)Wake-on-LAN feature is not functioning.Cause SolutionS5 Wake on LAN is disabled (some models). Enable

Network driver does not detect network controller.Cause SolutionNetwork controller is disabled. 1. Run Computer Setup and enable network controller.2.

Downloading Windows 7 updatesMicrosoft may release updates to the operating system. To help keep the computer running optimally,HP recommends checking

Diagnostics reports a failure.Cause SolutionThe cable is not securely connected. Ensure that the cable is securely attached to the networkconnector an

Network controller stops working without apparent cause.Cause SolutionThe files containing the network drivers are corrupted. Reinstall the network dr

NOTE: The memory count will be affected by configurations with the Management Engine (ME)enabled. The ME uses 8MB of system memory in single channel m

Power LED flashes Red five times, once every second, followed by a two second pause, and thecomputer beeps five times. (Beeps stop after fifth iterati

Solving CD-ROM and DVD ProblemsIf you encounter CD-ROM or DVD problems, see the common causes and solutions listed in thefollowing table or to the doc

CD-ROM or DVD devices are not detected or driver is not loaded.Cause SolutionDrive is not connected properly or not properly configured. See the docum

Recording or copying CDs is difficult or impossible.Cause SolutionWrong or poor quality media type. 1. Try using a slower speed when recording.2. Veri

The computer boots to DOS after making a bootable flash drive.Cause SolutionFlash drive is bootable. Install the flash drive only after the operating

Unable to connect to the Internet.Cause SolutionCable/DSL modem is not plugged in. Plug in cable/DSL modem. You should see a “power” LEDlight on the f

Solving Software ProblemsMost software problems occur as a result of the following:●The application was not installed or configured correctly.●There i

We recommend that you register your computer with HP during operating system set up so you canreceive important software updates, facilitate support q

Computer will not continue after HP logo screen displays.Cause SolutionSystem files may be damaged. In Windows 7, use recovery media to scan hard driv

Contacting Customer SupportFor help and service, contact an authorized reseller or dealer. To locate a reseller or dealer near you,visit http://www.hp

9 POST Error MessagesThis appendix lists the error codes, error messages, and the various indicator light and audiblesequences that you may encounter

POST Numeric Codes and Text MessagesThis section covers those POST errors that have numeric codes associated with them. The section alsoincludes some

Table 9-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action162-System Options Not Set Configuration inc

Table 9-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action219-ECC Memory Module Detected ECCModules no

Table 9-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action513-Front Chassis fan not detected Front cha

Table 9-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action1152-Serial Port B Address Conflict Detected

Table 9-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2201-MEBx Module did not checksumcorrectlyMe

Table 9-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2211-Memory not configured correctly forprop

© Copyright 2012, 2013 Hewlett-PackardDevelopment Company, L.P. The informationcontained herein is subject to changewithout notice.Microsoft and Windo

3 Computer Setup (F10) UtilityComputer Setup (F10) UtilitiesUse Computer Setup (F10) Utility to do the following:●Change factory default settings.●Set

Table 9-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2230-General error during MEBx execution Err

Table 9-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended actionNetwork Server Mode Active and NoKeyboard At

Table 9-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes twotimes, on

Table 9-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes fivetimes, o

Table 9-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes tentimes, on

10 Password Security and ResettingCMOSThis computer supports security password features, which can be established through the ComputerSetup Utilities

Resetting the Password JumperCAUTION: If you enable the stringent security feature in Computer Setup and you forget the setuppassword or the power-on

8. Plug in the computer and turn on power. Allow the operating system to start. This clears the currentpasswords and disables the password features.9.

4. Locate, press, and hold the CMOS button in for five seconds.NOTE: Make sure you have disconnected the AC power cord from the wall outlet. The CMOSb

11 HP PC Hardware DiagnosticsTo help troubleshoot and diagnose failures, use the UEFI-based hardware diagnostic solution that HPincludes on all produc

●Enable or disable removable media boot ability.●Solve system configuration errors detected but not automatically fixed during the Power-On Self-Test

After pressing F2, the BIOS sequentially searches three places for the system diagnostics:a. First – a connected USB drive (to download the diagnostic

12 Backup and RecoveryRestoring and recovering in Windows 7To protect from loss or damage, back up your personal data files. Refer to the operating sy

System RecoveryWARNING! This procedure will delete all user information. To prevent loss of information, be sure toback up all user information so you

6. Select Yes, and then click Next. Your computer restarts.NOTE: If your system does not detect a recovery partition, it prompts you to insert recover

NOTE: Some features might not be available on systems that are shipped without a Windowsoperating system.●To create recovery discs, your computer must

capacity, it will appear grayed out, and you must replace it with a larger USB flash drive. ClickNext.NOTE: Recovery Media Creation formats the flash

Backup and recovery in Windows 8To protect your information, use Windows Backup and Restore to back up individual files and folders,back up your entir

NOTE: The backup process may take over an hour, depending on file size and the speed of thecomputer.1. From the Start screen, type backup, click Setti

3. If the Windows partition and the HP Recovery partition are listed, restart the computer afterWindows has loaded, and then press and hold Shift whil

NOTE: This process takes several minutes.1. If possible, back up all personal files.2. Restart the computer, and then follow the instructions provided

Table 3-1 Computer Setup (F10) Utility (continued)Security Computer Setup—Security on page 15PowerComputer Setup—Power on page 20AdvancedComputer Set

A Battery ReplacementThe battery that comes with the computer provides power to the real-time clock. When replacing thebattery, use a battery equivale

6. Locate the battery and battery holder on the system board.NOTE: On some computer models, it may be necessary to remove an internal component togain

Type 3a. Pull back on the clip (1) that is holding the battery in place, and remove the battery (2).b. Insert the new battery and position the clip ba

B Removing and Replacing aRemovable 3.5-inch SATA HardDriveSome models are equipped with a Removable SATA Hard Drive Enclosure in the 5.25-inch intern

3. Remove the adhesive strip that secures the thermal sensor to the top of the hard drive (1) andmove the thermal sensor away from the carrier (2).Fig

5. Slide the hard drive back to disconnect it from the carrier then lift it up and out of the carrier.Figure B-4 Removing the Hard Drive6. Place the

7. Replace the four screws in the bottom of the carrier to hold the drive securely in place.Figure B-6 Replacing the Security Screws8. Place the ther

9. Slide the cover on the carrier (1) and replace the screw on the rear of the carrier to secure thecover in place (2).Figure B-8 Replacing the Carri

C Unlocking the Smart Cover LockNOTE: The Smart Cover Lock is an optional feature included on some models only.The Smart Cover Lock is a software-cont

Using the Smart Cover FailSafe Key to Remove theSmart Cover LockTo open the access panel with the Smart Cover Lock engaged:1. Prepare the computer for

Table 3-2 Computer Setup—File (continued)Apply Defaults andExitApplies the currently selected default settings and clears any established passwords.I

Figure C-3 Removing the Smart Cover Lock Screws from the Small Form FactorYou can now remove the access panel.To reattach the Smart Cover Lock, secur

D Power Cord Set RequirementsThe power supplies on some computers have external power switches. The voltage select switch featureon the computer permi

Country-Specific RequirementsAdditional requirements specific to a country are shown in parentheses and explained below.Country Accrediting Agency C

E SpecificationsMT SpecificationsTable E-1 SpecificationsChassisHeightWidthDepth14.9 in7.0 in17.0 in37.7 cm17.7 cm43.1 cmApproximate Weight 20.5 lb 9

Table E-1 Specifications (continued)Standard EfficiencyHigh Efficiency320W320W active PFC; 87/90/87% efficient at20/50/100% loadRated Input Current 5

SFF SpecificationsTable E-2 SpecificationsChassis (in the desktop position)HeightWidthDepth4.0 in13.3 in14.9 in10.0 cm33.8 cm37.9 cmApproximate Weigh

IndexSymbols/Numerics2.5-in drive adapter, spare partnumber 29, 40Aaccess panellocking and unlocking 218MT removal 57MT spare part number 57SFF remova

eSATA port (expansion), spare partnumber 33, 44eSATA port assembly, spare partnumber 30, 40expansion cardMT installation 65MT removal 65SFF installati

keyboard problems 163LLEDsblinking power 191blinking PS/2 keyboard 191locksMT front bezel 59SFF front bezel 100Smart Cover Lock 218Mmedia card readerM

monitor 154mouse 163network 167power 147printer 161processor 173software 179processorMT removal and replacement89SFF removal and replacement133spare p

Table 3-3 Computer Setup—Storage (continued)Storage Options SATA EmulationAllows you to choose how the SATA controller and devices are accessed by th

system board removal andreplacement 137system board, spare partnumber 36, 44Smart Cover Lock 218softwareproblems 179servicing computer 53solenoid lock

Computer Setup—SecurityNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-4 Computer Setup—Sec

Table 3-4 Computer Setup—Security (continued)Device Security Allows you to set Device Available/Device Hidden (default is Device Available) for:●Embe

Table 3-4 Computer Setup—Security (continued)Master Boot RecordSecurityEnables/disables Master Boot Record (MBR) security.The MBR contains informatio

Table 3-4 Computer Setup—Security (continued)System Security(these options arehardware dependent)Data Execution Prevention (enable/disable) - Helps p

Table 3-4 Computer Setup—Security (continued)System Security(continued)OS management of Embedded Security Device (enable/disable) - This option allow

About This BookWARNING! Text set off in this manner indicates that failure to follow directions could result in bodilyharm or loss of life.CAUTION: Te

Table 3-4 Computer Setup—Security (continued)Selecting HP Keys causes the computer boot using the preloaded HP-specific boot keys.Default is HP Keys.

Table 3-5 Computer Setup—Power (continued)Hardware PowerManagementSATA Power Management – Enables or disables SATA bus and/or device power management

Table 3-6 Computer Setup—Advanced (for advanced users) (continued)◦Clear Memory = No memory count on cold boot. Clears memory on all boots.◦FullBoot

Table 3-6 Computer Setup—Advanced (for advanced users) (continued)Device Options Allows you to set:●Printer mode (Bi-Directional, EPP + ECP, Output O

Table 3-6 Computer Setup—Advanced (for advanced users) (continued)VGA Configuration Displayed only if there is an add-in video card in the system. Al

4 Illustrated parts catalogMicrotower (MT) chassis spare partsComputer major componentsItem Description Spare part number(1) Front bezel For use in

Item Description Spare part number 5.25-inch bezel blank (optical drive; not illustrated) 570838-001 3.5-inch bezel blank (not illustrated) 583653-0

Item Description Spare part number G860, 3.0 GHz, 3-MB L3 cache 691936-001 G850, 2.9 GHz, 3-MB L3 cache 655973-001 G645, 2.9 GHz, 3-MB L3 cache 704

CablesItem Description Spare part number(1) Front I/O assembly 646827-001(2) SATA optical drive power cable 646834-001(3) SATA hard drive power cable

Misc partsItem Description Spare part number(1) Heat sink (includes replacement thermal material) 645326-001(2) Fan with guard 585884-001(3) Hood sens

iv About This Book

Item Description Spare part number USB, optical, jack black 537749-001 Washable 619580-001 Wireless 674317-001 Transceiver for use with wireless mou

Description Spare part number250-GB, 10000-rpm 683922-001250-GB, 7200-rpm 636927-001256-GB Solid-state Drive (SSD), self-encrypting (SED), SATA 6.0 68

Sequential part number listingSpare partnumberDescription330458-001 Screw Kit336445-001 Feet393956-001 Screw Kit - tamper resistant screws397117-001 H

Spare partnumberDescription634824-001 320-GB, 7200-rpm hard drive, 2.5 inch, SED635523-001 Intel PRO/1000CT2 NIC, includes bracket636166-001 Card read

Spare partnumberDescription656792-001 Blu-ray BD-RW DL drive657239-001 System board for use in models without Windows 8 (includes replacement thermal

Spare partnumberDescription689375-001 Memory module, 8-GB, PC3 12800, CL11689377-001 Front bezel for use in all countries and regions except China6893

Small Form Factor (SFF) chassis spare partsComputer major componentsItem Description Spare part number(1) Front bezel 687950-001 Bezel blank (optical

Item Description Spare part number For use in models with NetClone (available only in China) 710095-001 Memory modules (PC3-12800, 1600-MHz; not ill

Item Description Spare part number G465, 1.9 GHz, 1,5-MB L3 cache 706883-001 G460, 1.8 GHz, 1-MB L3 cache 682410-001CablesItem Description Spare par

Item Description Spare part number Adapter, DisplayPort to HDMI 617450-001 DisplayPort cable 487562-001 SATA power extension cable 633756-001Misc p

Table of contents1 Product Features ... 1

Item Description Spare part number(4) Speaker 636925-001(5) Solenoid lock 641471-001(6) Printer port, PCI card 638817-001(7) Hood sensor 638816-001 R

Item Description Spare part number Washable (standard)Washable (Windows 8)613125-xx1700510-xx1 Smart card (standard)Smart card (Windows 8)631411-xx470

Misc boardsDescription Spare part numbernVidia Quadro NVS310 PCIe x16 graphics card, 512 MB 680653-001nVidia Quadro NVS300 PCIe x16 graphics card, 512

Spare partnumberDescription583345-001 Antenna for use with 538048-001583653-001 Bezel blank, 3.5-inch583654-001 Rubber foot586721-001 Drive adapter, 2

Spare partnumberDescription638630-001 Intel Core i5 2400 processor (3.1-GHz, 6-MB L3 cache)638632-001 Intel Core i7 2600 processor (3.4 GHz [turbo up

Spare partnumberDescription674317-001 Mouse, wireless674319-001 Transceiver for use with wireless mouse and keyboard680020-001 256-GB Solid-state driv

Spare partnumberDescription703282-001 Intel Pentium G2120 processor (3.1-GHz, 3-MB L3 cache)704227-001 Intel Celeron G555 processor (2.7-GHz, 2-MB L3

5 Routine Care, SATA DriveGuidelines, and DisassemblyPreparationThis chapter provides general service information for the computer. Adherence to the p

Walking across carpetWalking across vinyl floorMotions of bench workerRemoving DIPs from plastic tube7,500 V3,000 V400 V400 V15,000 V5,000 V800 V700 V

them on both feet with a maximum of one-megohm ± 10% resistance between the operator andground.Static Shielding Protection LevelsMethod VoltageAntista

Computer major components ... 25Cables ...

●Material handling packages●Conductive plastic bags●Conductive plastic tubes●Conductive tote boxes●Opaque shielding bags●Transparent metallized shield

Routine CareGeneral Cleaning Safety Precautions1. Never use solvents or flammable solutions to clean the computer.2. Never immerse any parts in water

CAUTION: Use safety glasses equipped with side shields before attempting to clean debris fromunder the keys.●Visible debris underneath or between the

Tools and Software RequirementsTo service the computer, you need the following:●Torx T-15 screwdriver (HP screwdriver with bits, PN 161946-001)●Torx T

●If you are inserting or removing a hard drive, turn off the computer. Do not remove a hard drivewhile the computer is on or in standby mode.●Before h

SATA Hard Drive CablesSATA Data CableAlways use an HP approved SATA 3.0 Gb/s cable as it is fully backwards compatible with the SATA1.5 Gb/s drives.Cu

6 Removal and ReplacementProcedures Microtower (MT)ChassisAdherence to the procedures and precautions described in this chapter is essential for prope

CAUTION: The screws used in the computer are of different thread sizes and lengths; using thewrong screw in an application may damage the unit.Compute

Front BezelDescription Spare part numberFront bezel for use in all countries and regions except China 689377-001Front bezel for use in China 689378-00

Front Bezel SecurityThe front bezel can be locked in place by installing a security screw provided by HP. To install thesecurity screw:1. Remove/disen

6 Removal and Replacement Procedures Microtower (MT) Chassis ... 56Preparation for Disassembly ...

8. Install the screw through the interior of the front of the chassis into the front bezel. The screw holeis located toward the middle of the right ed

Bezel BlanksDescription Spare part number3.5-inch bezel blank 583653-0015.25-inch bezel blank, optical drive 570838-001On some models, there are bezel

MemoryDescription Spare part number8-GB, PC3-12800 689375-0014-GB, PC3-12800 671613-0012-GB, PC3-12800 671612-001The computer comes with double data r

Populating DIMM SocketsThere are four DIMM sockets on the system board, with two sockets per channel. The sockets arelabeled DIMM1, DIMM2, DIMM3, and

3. Open both latches of the memory module socket (1), and insert the memory module into thesocket (2).Figure 6-6 Installing a DIMMNOTE: A memory modu

Expansion CardsDescription Spare part numbernVidia GeForce GT630 PCIe x16 graphics card, 2 GB (not for use with Windows 8) 684591-001nVidia GeForce GT

4. Release the slot cover retention latch that secures the PCI slot covers by lifting the green tab on thelatch and rotating the latch to the open pos

b. If you are removing a standard PCI card or PCI Express x1 card, hold the card at each end,and carefully rock it back and forth until the connectors

7. If you are not installing a new expansion card, install an expansion slot cover to close the openslot.CAUTION: After removing an expansion card, yo

System Board ConnectionsRefer to the following illustrations and tables to identify the system board connectors for your model.Figure 6-12 System Boa

System Board Connections ... 110Drives ...

Table 6-1 System Board Connections (continued)No. System Board Connector System Board Label Color Component15 USB MEDIA2 black USB Device, such as a

When installing drives, follow these guidelines:●The primary Serial ATA (SATA) hard drive must be connected to the dark blue primary SATAconnector on

Figure 6-13 Extra Guide Screw LocationsNo. Guide Screw Device1 Black M3 Metric Screws All Drives (except hard drives)2 Silver and Blue 6-32 Isolation

Drive PositionsFigure 6-14 Drive PositionsTable 6-2 Drive Positions1 Two 5.25-inch drive bays for optional drives (optical drives shown)2 One 3.5-in

4. Disconnect the drive cables, as indicated in the following illustrations.CAUTION: When removing the cables, pull the tab or connector instead of th

5. A latch drive bracket with release tabs secures the drives in the drive bay. Lift the release tab onthe latch drive bracket (1) for the drive you w

5. Install four M3 metric guide screws in the lower holes on each side of the drive. HP has providedeight extra M3 metric guide screws on the front of

b. If your are installing a media card reader, connect the USB cable to the USB system boardconnector labeled MEDIA.Figure 6-19 Connecting the Media

Removing a Hard Drive from a Drive BayNOTE: Before you remove the old hard drive, be sure to back up the data from the old hard drive sothat you can t

3. Install guide screws on the sides of the drive. If you are installing a 2.5-inch drive, you must installthe drive in an adapter bracket.NOTE: The h

Contacting Customer Support ... 1819 POST Error Messages

◦Secure the drive to the bay adapter bracket by installing four black M3 adapter bracketscrews through the sides of the bracket into the drive.Figure

4. Slide the drive into the drive bay, making sure to align the guide screws with the guide slots, untilthe drive snaps into place. The bottom bay is

Front Fan AssemblyDescription Spare part numberFront fan assembly 585884-0011. Prepare the computer for disassembly (Preparation for Disassembly on pa

5. Press the lever that secures the assembly to the chassis (1), pivot the assembly forward toward thefront of the computer (2), and then lift the ass

Front I/O AssemblyDescription Spare part numberFront I/O assembly 646827-0011. Prepare the computer for disassembly (Preparation for Disassembly on pa

Power Switch/LED AssemblyDescription Spare part numberPower switch/LED assembly 646828-0011. Prepare the computer for disassembly (Preparation for Dis

Heat sinkDescription Spare part numberHeat sink 645326-001WARNING! To reduce risk of personal injury from hot surfaces, allow the internal systemcompo

5. Lift the heat sink from atop the processor.When reinstalling the heat sink, make sure that its bottom has been cleaned with an alcohol wipe andfres

ProcessorDescription Spare part numberIntel Core i7 processor 3770, 3.4 GHz (turbo up to 3.9 GHz), 8-MB L3 cache, 77W 688164-0012600, 3.4 GHz (turbo

Description Spare part numberG465, 1.9 GHz, 1.5-MB L3 cache 706883-001G460, 1.8 GHz, 1-MB L3 cache 682410-0011. Prepare the computer for disassembly (