HP Quality Center Synchronizer 1.2 Manual de usuario descargar pdf (Pagina 24)

Chapter 1 • Installing Quality Center Synchronizer

Installing the Quality Center Synchronizer Client

After you install the Synchronizer server, you can install the Synchronizer

client.

Note: If you have been working with a previous version of the

Quality Center Synchronizer client, it is detected and uninstalled as part of

the installation process.

To install the Quality Center Synchronizer client:

1 Open the Quality Center Synchronizer Add-in page. For more information

on opening the Quality Center Synchronizer Add-in page, see “Installing

the Synchronizer Server” on page 16.

2 Click the Download Quality Center Synchronizer Client link.

Installation of the

Quality Center

Synchronizer service does

not complete successfully.

Run the following files located in the

<Quality Center Synchronizer installation

directory>\bin directory:

1 To uninstall any previous version of the service,

run stop_and_remove_synchronizer_service.bat.

2 To install the service, run

sync_service_install.bat.

Upgrade of the

Quality Center

Synchronizer database does

not complete successfully.

Resolve any problem that caused the upgrade to

fail. Then run the following files located in the

<Quality Center Synchronizer installation

directory>\bin directory:

1 To restore the Quality Center Synchronizer

database to it’s previous state, run

run_recovery_tool.bat.

2 To rerun the server configuration, run

run_config_tool.bat.

Problem Suggested Solution

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HP Quality Center Synchronizer 1.2 Manual de usuario Pagina 24