Hp Remote Device Access Software Manual de usuario

HP Remote Device AccessvCAS User GuideSoftware Version: 8.1Document Release Date: June 2014Software Release Date: June 2014

Summary of Network Ports for Virtual CAS (vCAS) InstallationThe following table summarizes all ports that might be used for a vCAS installation. See f

Protocol Ports Source Destination Function Configurable OptionalTCP 514 Virtual CAS Logging Server Syslog remote logging (unencrypted) Yes OptionalUDP

Install the vCAS on VMware ESX/ESXiYou can install the vCAS on a VMware ESX or ESXi server using a VMware vSphere Client.Verifying PrerequisitesBefore

4. Click File, then Deploy OVF Template. The Deploy OVF Template wizard appears.5. Select source location.6. Click Browse to search your file system f

7. Verify OVF template details. Click Next.8. The Name and Location page appears.HP Remote Device Access 8.1:vCAS User Guide Page 14 of 65

9. Enter the name of the deployed template and select the location. Click Next. The Disk Format pageappears.10. Select the disk format to store the vi

11. Review the deployment settings and click Finish.The Deploying dialog box appears.Note: The new vCAS takes a few minutes to create.12. The progress

Note: The first time it starts, it reconfigures itself and then reboots.Once it completes rebooting, the URL for the management UI appears.14. Enter t

Install on Oracle VM VirtualBoxYou can install the vCAS on a VirtualBox Hypervisor. It takes less than five minutes to complete.Verifying Prerequisite

3. Click Open appliance to select and import the vCAS .ova file, then click Next.The Appliance settings page appears.4. Select the Reinitialize the MA

Legal NoticesWarrantyThe only warranties for HP products and services are set forth in the express warranty statementsaccompanying such products and s

Note: The new vCAS takes a few minutes to create.The Oracle VM VirtualBox Manager window appears.5. Select the newly created vCAS appliance and click

6. Enter the URLinto a web browser and follow the vCAS initial configuration instructions.7. (Optional but recommended) You can configure VirtualBox

Importing to VMware PlayerTo import the vCAS into a VMware Player Hypervisor, complete the following steps:1. Launch the VM Player. The VMware Player

3. Click Open to select the .ova file. The Import Virtual Machine window appears.4. Click Import to import the vCAS .ova file. The VMware Player windo

Note: The first time it starts, it reconfigures itself and then reboots.Once it completes rebooting, the URL for the management UI appears.6. Enter th

Chapter 3: Configuring Your vCASThis chapter contains initial configuration steps you must complete before using your vCAS.Verify PrerequisitesBefore

3. Read the licensing terms. If you agree to the terms, then select the Yes, I have read the accept thesoftware license terms check box. You must acce

5. Enter values in the Network Configuration and the NTP Servers fields. The Network Configurationand the NTP Servers fields are required fields. If y

1. Set Type to RDACAS in the General section.2.Click Add in the SSH section, and set the Auth Methods to publickey ; keyboard-interactive ; password .

Chapter 4: Managing your vCASSet up a vCAS to allow HP Support Agents access into your network. Monitor or review the connectionsthat HP Support Agent

ContentsContents 3About This Document 6Document Revision History 6Chapter 1: Understanding the vCAS 7About Remote Device Access (RDA) 8About the Custo

Active TunnelsWhen an HP Support Agent is running a connection through your vCAS to elsewhere in your network, theconnection appears as an active tunn

Figure 4.2 Logged-In UsersThe Logged-In Users screen contains the following columns:Column DescriptionUser The user who is currently logged on to the

The Recently Blocked Tunnels screen contains the following columns:Column DescriptionUser The user who attempted to initiate a tunnel.Target The host

Controlling AccessThe Access Control tab allows you define who can tunnel through your vCAS into your network and towhat and where they can connect. I

The Permitted Tunnels screen contains the following columns:Access Control DescriptionUser Displays the name of the user to be granted access. Any dis

Access Control DescriptionUser The name of the user who is granted access. This is a required field. This is theusername, not the e-mail address.Targe

Access Control DescriptionUser The name of the user for which access is or is not granted.Access Allowed This check box indicates if access is allowed

The following table describes the three options for certificate revocation checking:Access Control DescriptionOCSP The Online Certificate Status Proto

3. In the General Alerts section, select the alerts you want to receive. All changes made in this dialogbox take effect immediately.4. Click Close.Pre

The following image displays the Join Tunnel Graphic option:Figure 4.9 Join Tunnel GraphicThe following image displays the Branch Tunnel Graphic optio

Tunnel Access Control 33Grant Access 34Login Access Control 35Performing Optional Configuration 36Authentication 36Email Alerts 37Preferences 38Send L

Send Logs to a Remote Log ServerIf your site has a centralized Syslog log server, you may configure your vCAS to send log messages toyour centralized

$InputTCPServerRun 5142. Add the following directive before the $FileOwner directive:$FailOnChownFailure offSave your changes and exit.3. (Optional bu

l Automatic Settingsl Software Channelsl Optional Software Packagesl Manual Actionsl Source CodeThe following image displays the Software Updates dial

Option DescriptionWeekly The vCAS will check at a random time of the day on Sunday(same time each Sunday).Monthly The vCAS will check at a random time

Managing Manual ActionsThe Manual Actions section allows administrators to manually control updates. It also displays how long ithas been since the la

When the code is downloaded, the source files is placed in the /usr/src directory on the vCAS.Note: This is a lengthy operation which may take the bet

The HP RDA Customer Access Server Log screen contains the following columns:Column DescriptionStart The time in ISO 8601 format that the sessions or e

Chapter 5: Troubleshooting InformationThis chapter contains troubleshooting information. Read this chapter to learn more about commonproblems and acti

Checking if the DNS Servers are reachable...[OK]Checking if the targets are reachable...[WAR

Repeat SetupIf you encounter problems with the vCAS, then rerun the vCAS setup script. Rerunning the vCAS setupscript can clear-up problems with the a

VirtualBox Control Service system tray application 52Use VBoxVmService 53Create a scheduled task 54Test the autostart 55Appendix B: Release Notes 57Fi

Appendix A: Starting a Virtual CAS at SystemStartup using VirtualBoxVirtualBox does not support starting virtual machines automatically when systems s

VirtualBox Extension PackIrrespective of the approach you choose, you should install the VirtualBox Extension Pack. This allowsyou to connect to the v

Figure A.1 Service management ConsoleVirtualBox Control Service system tray applicationThe VirtualBox Control Service kit also comes with a system tra

vCAS:Use VBoxVmServiceVBox VmService is a Windows application that allows you to run Oracle's VirtualBox VMs from within anative Windows service

Figure A.2 Local Group Policy Editor LogonMake sure that you set a system wide environment variable named VBOX_USER_HOME pointing at yourVirtualBox co

SCHTASKS /Create /SC ONSTART /TN "Start vCAS on system boot" /RU SYSTEM /RLHIGHEST /TR "%VBOX_USER_HOME%\startvcas.batWhen you use this

you to login. Test this by connecting to the vCASweb interface or by sshing to the vCAS.When you logon to the Windows host, you will not be able to m

Appendix B: Release NotesThis appendix contains the release notes for Virtual CAS version 14.06.Fixed Problems and EnhancementsThis maintenance releas

HP RDA CAS New PackagesPackage Versionhp-rdacas-ca-certificates 1:14.06-37616hp-rdacas-network-tools 1:14.06-37616hp-rdacas-support-tools 1:14.06-3761

libterm-emit-perll 0.0.3-1 Tue, 25 Oct 2011 12:55:08 -0600libterm-emit-perl (0.0.3-1)lInitial Release.-- Michael Spratte <[email protected]

About This DocumentThe vCAS User Guide provides the necessary information to install, manage, and troubleshoot yourVirtual Customer Access System (vCA

Appendix C: LicenseHP License AgreementPLEASE READ THIS HP LICENSE AGREEMENT ("AGREEMENT") CAREFULLY. THISAGREEMENT IS A LEGAL AGREEMENT BET

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Chapter 1: Understanding the vCASThe Virtual Customer Access System (vCAS) is a pre-packaged virtual appliance. It is a small butcomplete operating sy

About Remote Device Access (RDA)Remote Device Access (RDA) is an HP solution that allows HP Support Agents to connect securely fromthe HP network to s

Chapter 2: Installing the vCASThis chapter describes installing the vCAS on the following systems:l VMware ESX/ESXi 4.0 or laterl Oracle VM VirtualBox