HP StorageWorksEnterprise Virtual Arra y 3000/5000 userguideP art number: 56 97–5480Tenth edition: March 2006
Tables1Documentconventions... 122WWNpushbuttonfunctions... 263Systempasswordpushbuttonfunctions
European union noticeProducts with the CE Marking comp ly with both the EMC Directive (89/336/EEC) and the Low VoltageDirective (73/23/EEC) issued by
Tento symbol na produktu neb o balení oznauje výrobek, který nesmí být vyhozen spolu s ostatnímdomácím odpadem. Povinností uživatele je p edat takto
Das Symbol auf dem Produkt oder seiner Verpackung weist darauf hin, dass das Produktnicht ü ber den normalen Hausmüll entsorgt werden darf. Benutzer s
Latvian noticeNolietotu iekrtu izncinšanas noteikumi lietotjiem Eiropas Savienbas privtajsmjsaimnie cbsŠds simbols uz izstrdjuma vai uz t
Slovakian noticeLikvidácia vyradených zariadení v domácnostiach v Európskej úniiSymbol na výrobku alebo jeho b alení oznauje, že daný výrobok sa nesm
Germany noise declarationSchalldruckpegel Lp = 70 dB(A)Am Arbeitsplatz (operator position)Normaler Betrieb (normal operation)Nach ISO 7779:1999 (Typpr
NOTE:Components without an individual product certification label are qualified as part of the next higherassembly (for example, enclosure, rack, or tow
Environmental specificationsTo ensure o ptimum product operation, you must maintain the op erational environmental specificationslisted in Table29. The
Table31EnterprisestoragesystemACinputlinevoltagesSpecificationMinimal NominalMaximum60 Hz serviceAC Line Voltage57 Hz60 Hz 63 HzAC Line Voltage—Japan18
Table 34 Power s pec ification sVoltageCurrent (A) Power (W)>Maximum continuous current+5.1 VDC (with a minimum+12.2 VDC load of 0A)26.0 A 132 W+12.
About this guideThis user guide provides the following information:• Description of the HP StorageWorks Enterprise Virtual Array family and its compon
Power specificationsTable 37 and Table 38 define the controller power supply input power requirements and output powerspecifications.Table 37 Controller
Rack specificationsPhysical specificationsWARNING!The weight of the drive enclosure with the elements installed always requires at least two individuals
Table 44 10000-Series Enterp rise 42U Rack Physical DimensionsConfiguration He ig ht i n / mm Width i n / mm Depth in / m m Max Wt lbs / kgEnterprise 2
Table 48 Enterprise Virtual Array AC power specifica tionsNominal input voltageSpecifications60-Hz Service202 VAC Voltage Range PowerReceptacleJapan 180
114Regulatory notices and specifications
B EMU-g enerated con dition repor tsThis section provides a description of the EMU generated condition reports that contain the followinginformation:•
Correcting errorsCorrecting an error may require you to perform a specific set of a ctions. In some cases, the only availablecorrective action is to re
• WhenthedriveisFibreChannel-compatible,theEMUcomparesthedrivelinkratewiththeI/Omodule link rate, the loop link rate.If the EMU cannot d etermine the
0.1.en.04 CRITICAL condition—Loop a drive link rate incorrectThe d rive is capable of operating at the loop link rate b ut is running at a different r
CXO7952A21Figure 41 Power supply element numberingThe following sections define the power supply condition reports.0.2.en.01 NONCRITICAL Condition—Powe
Document conventions and symbolsTable 1 DocumentconventionsConventionElementMedium blue text: RelateddocumentationCross-reference l inks and e-mail ad
2. Ensure that the blower on the power supply is functioning properly. If not, correct the blowercondition and wait one minute.3. Contact your authori
0.3.en.03 UNRECOVERABLE condition—Blower failureA blower has stopped. The operational blower now operates at high speed and is a single point offailur
Refer to Table 50 to determine the lo cation of each temperature sensor.Table 50 Tempe rature sensor element nu mberin gSensorSensor locationSensorSen
5. Verify that the am bient temperature range is +10 °C to +35 °C (+50 °F to +95 °F). Adjust asnecessary.6. Observe the EMU to ensure the error is cor
4. If steps 1, 2 or 3 did not reveal a problem, use HP Command View EVA to request the HSV210controller to shut down the drive enclosure. Completing t
4. If resetting the EMU did not correct the problem, replace the EMU.5. If unable to correct the problem, contact your HP authorized service represent
Complete the following procedure to correct this problem:1. Record all six characters of the c ondition report.2. Reset the EMU.3. Observe the EMU to
0.7.01.15 UNRECOVERABLE condition—EMU hardwa re failureThe EMU has detected an internal hardware problem. This condition report remains active until t
0.7.01.19 UNRECOVERABLE condition—EMU ESI driver failureThe EMU has detected an internal hardware problem. This condition report remains active until
Complete the following procedure to correct this problem:1. Record all six characters of the condition report.2. Check all the transceivers and cables
Rack stabilityWARNING!To reduce the risk of personal injury or damage to equipment:• Extend leveling jacks to the floor.• Ensure that the full weight o
1.2.en.01 NONCRITICAL condition—High voltageThis condition report indicates that an element voltage is approaching, but has not reached, the highvolta
• 01. is the two-character backplane element number• ec is the error cod eThe only corrective action available for this error is to replace the drive
8.7.en.01 CRITICAL condition—I/O module unsupportedThe I/O module Fibre Channel link speed is not supported by the backplane. This error prevents thec
Host conditionsThe EMU has the capability of displaying host controller defined condition reports on the EMUalphanumeric display.The format of a host c
134EMU-generated condition reports
C Controller fault managementThis app endix describes how the controller displays events and termination event information. Terminationevent informati
NOTE:The major differences between the Event Display and the Termination Event display are:• The Event d isplay includes an EIP type field; it does not
1. When the Fault Manag em ent display is active (flashing), press to select the Deta il View m enu.The LT EA selection menu is active (LTEA 0 is displ
138Controller fault management
GlossaryThis glossary defines terms used in this guide or related to this product and is not a comprehensiveglossary of computer terms.m A symbol for
Subscribing to proactive updatesReceive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware,and customer re
array controller See controller.asynchronous Events scheduled as the result of a signal requesting the event or that which iswithout any specified time
cache batter y in-dicator1. An orange light emitting diode (indicator) that illuminates on the controlleroperator control panel (OCP) to define the sta
data entry mode The state in which controller information can be displayed or controllerconfiguration data can be entere d. On the Enterprise Storage S
dual power supplyconfigurationSee redundant power confi guration.dynamic capacityexpansionA storage system feature that provides the ability to increase
Enclosure ServicesInterfaceSee ESI.Enclosure ServicesProcessorSee ESP.Enterprise VirtualArrayTheEnterpriseVirtualArrayisaproductthatconsistsofoneormor
Fault Manage-ment CodeSee FMC.Fibre C hann eldrive enclosureFibre Channel Arbitrated Loop. The American National Standards Institute’s(ANSI) document
Gb Gigabit. A measurement of the rate at which the transfer of bits of dataoccurs. Sometimes referred to as Gbps. Nom inally, a Gb is a transfer rate
I/O module Input/Output module. The enclosure element that is the Fibre Channel driveenclosure interface to the host or controller. I/O modules are bu
logon Also called login, it is a procedure whereby a user or n etwork connection isidentified as being an authorized net work user or participant.loop
multi-mode fiber A fiber optic cable with a diameter large enough (50 microns or more) to allowmultiple streams of light to travel different paths from
1 Enterpr ise Virtu al ArraydescriptionThis chapter provides an overview of Enterprise Virtual Array and its c omponents. Topics to be coveredinclude:
PDU Power Distribution Unit. The rack device that distributes conditioned AC or DCpower within a rack.petabyte A unit of storage capacity that is the
read aheadcachingA cache ma nag em ent method used to decrease the subsystem response time toa read request by allowing the controller to satisfy the
small computersystem interfaceSee SCSI.Snapclone A virtual disk that can be manipulated while the data is being copied. Only anActive member of a virt
may be incapable of recovering or bypassing the failure and will require repairsto correct the condition.This is the highest level condition and has p
write bac kcachingA controller process that notifies the host that the write o peration is comp letewhen the data is written to the cache. This occurs
In dexSymbols+5.1 VDC,50AAC input missing, 119AC powerdistributing,75frequency,50specifications,110voltage,50AC power specifications,108air flowaffecting
condition reportingbackplane,130current sensors,129drives, 116element types,116EMU,124hosts,133I/O modules,131power supplies,118transceivers,128voltag
EMUcontrols,51alphanumeric display,53conditions,124CRITICAL conditions,124displaying status,51INFORMATION c onditions,125,127locating,20NONCRITICAL co
hot swap,18HPSubscriber’s choice web site,13HSV Controllersdefined,19,20initial setup,26HSV controllersHSV101/111,20HSV101/111,20HSV110 c ontrollerOCPs
OOCPfault management displays,136using,26OCPpush button icons,74online help system,18OpenView Storage M anag em ent Server,18,28Ppage-level help,18par
Ease of managementEasy-to-use storage management tools:• Software tools that allow you to m anage larger SAN configurations with m ore servers and more
SFP,67shipping specifications,107,112relative humidity, 112short circuit,50shutdowncontrollers,72shutdown failure,127shutdown system,70shutting down th
Wwarningslasers, radiation,99web sitesHP Subscriber’s choice,13WEEE recycling notices,100WWN labels,27WWN, backplane,131WWN, blank, 131Enterprise Virt
For the most current information on supported disk drives, refer to the HP StorageWorks EnterpriseVirtual Array 3000/5000 release notes.See"Relat
HP Command View EVAHP Command View EVA is the primary software application for managing the EVA. HP Command ViewEVA is used to per form the following
HardwareThe Enterprise Virtual Array includes the following hardware components:• Fibre Channel d rive enclosure— Contains disk drives, p ower supplie
Legal and notice information© Copyright 2003-2006 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change witho
• Environmental Monitoring U nit (EMU)• Dual 2–Gbps FC I/O modules—A and B loops• Dual redundant 500W power supplies and blowers• Dual redundant blowe
RacksThe rack provides the capability for mounting standard 483 mm (19 in) wide controller and driveenclosures. For additional information, see Racks.
22Enterprise Virtual Array description
2 Enterpris e Vir tual Array startupThis chapter describes the procedures necessary to complete the installation and con figuration of theEnterprise Vi
BrowserHost XFCAManagementServerCommandView EVACXO7947BControllerAFCA FCA FCAHost ZBrowserNon-HostFP1 FP2LoopPair 1LoopPair 1LoopPair 2LoopPair 2Contr
BrowserHost XFCAManagementServerCommandView EVA25060aControllerAFCA FCA FCAHost ZBrowserNon-HostFP1 FP2LoopPair 1LoopPair 1ControllerBFP1 FP2Network I
• HP StorageWorks Enterprise Virtual Array 3000/5000 r ead me first.• HP StorageWorks Enterprise Virtual Array 3000/5000 World Wide Name label,whichiss
Entering the WWNFibre Channel protocol requires that each controller pair have a unique WWN. This 16-characteralphanumeric name identifies the controll
NOTE:If you enter an incorrect W WN or checksum, the system will reject the data and you must repeat theprocedure.Entering the storage system password
Installing optional EVA software licensesIf you purchasedoptionalEVAsoftware,itwillbenecessarytoinstallthelicense. Optionalsoftwareavailable for the E
ContentsAboutthisguide ... 11Overview... 11Intendedaudience...
30Enterprise Virtual Array startup
3 Enterpr ise Virtu al ArrayoperationThis chapter presents the tasks that you might need to perform during normal operation of the storagesystem.Best
Table 4 Failback preference settingsSetting Point in timeBehaviorAt initial presentationThe units are alternately brought onlineto ControllerAortoCont
Setting Point in timeBehaviorAt initial presentation The units are brought online to ControllerA.On dual boot or controller resynchIf cache data foraL
Table 5 Failback Settings by Operating SystemOperating systemDefault behaviorSettings supportedHP-UXAutoback done by the hostNo Preference, Path A/B -
Storage system shutdown and powerupThe storage system is shut down using HP Command View EVA. The s hutdown process performs thefollowing functions in
NOTE:Before applying power to the rack, ensure that the power switch on each HSV controlleris off.3. PoweronthecircuitbreakersonbothEVArackPDUs.Verify
5. Enter CAPTURE CONFIGURATION, specifying the full path and filename of the outp ut fi les forthe configuration data.The configuration data is stored in
Adding disk drives to the storage systemAs your storage requirements grow, you may be adding disk drives to your storage system. Adding newdisk drives
NOTE:Standard and FATA disk drives must be in separate disk groups. Disk drives of different capacities andspindle speeds can be included in the same
Operatingtipsandinformation ... 31Reservingadequatefreespace ... 31UsingFATAdiskdrives...
CXO7359B ˚12Figure 7 Removing the drive blank1. Upper mounting tab 2. Lower mounting tabChanging the Device Addition PolicyTo prevent the storage sys
NOTE:It may take up to 10 minutes for the comp onent to display good status.• Check the disk drive status indicators. See Figure 9.•Activityindicator(
Handling fiber optic cablesThis section provides protection and cleaning methods for fiber optic connectors.Contaminationof the fiberopticconnectorsoneit
4 Enterpr ise Virtu al Arrayha rdware com ponen tsThis chapter describes the Enterprise Virtual Array hardware components. To pics to be discussed inc
0112aFrontRear123456 78 91010Figure 10 FC drive enclosure—front and rear views1. Drive bay 1 2. Drive bay 143. EMU4. I/O module B5. Blower 1 6. Power
0107a123Figure 11 I/O module1. Status indicators (Upper port, Power, and Lower port)2. Upper port3. Lower portThe I/O modules are functionally identic
Table 7 Opera tional I/O module status in dicatorsUpper Power LowerDescriptionsOffOnOff• I/O Module is operationalOnFlashing, then OnOn• Top port—Fibr
Fibre O ptic Fibre Channel cablesThe Enterprise Virtual Array uses orange, 50-m, multi-mode, fiber optic cables for connection to theSAN. The fi ber op
Up to 14 disk drives can be installed in a drive enclosure.Disk drive status indicatorsThree status indicators display the drive operational status. F
Table 10 O perational disk drive status indica tionsActivityOnline FaultDescriptionFlashingOnOffInitial startup.On OnOffThe drive is online but is not
Displayingsysteminformation... 71Displayingversionssysteminformation ... 71Shuttingdownthesystem...
Power suppliesThe two power supplies mount in the rear of the enclosure. See Figure 16. The supplies are autorangingand operate onacountry-specific AC
Table 12 Power supply/blower status indicatorsBlower statusindicatorDescriptionOnBoth the power supply and the blower are operational.FlashingThe powe
Figure 17 EMU controls and displays1. Status indicators:a. EMU—This flashing green is the heartbeat for an operational EMU.b. Enclosure power—When both
NOTE:Although the EMU can deter mine the logical address of a driv e, the EMU can neither display norchange this information. HP Command View EVA can
EMU indicator displaysThe EMU status indicators are located above the alphanumeric display. See Figure 17.Theseindicatorspresent the same information
Table 16 EMU display groupsDisplay Display groupDescriptionEnEnclosure NumberThe enclosure number is the default display and is a decimalnumber in the
Table 17 Audible alarm sound patternsCondition type Cycle 1 Cycle 2UNRECOVERABLECRITICALNONCRITICALINFORMATIONLegendAlarm OnAlarm OffControlling the a
4. Press a nd release the bottom push button to accept the change and to display Au. The bottom pushbutton indicator is now off.Muting or unmuting the
Enclosure number featureThis section provides a d escription of the purpose, function, and operation of the EMU enclosure number(En) feature.En descri
0046a-2131312345678910111213Figure 18 Enclosure numbering with enclosure ID expansion cabl esNOTE:If an expansion rack is used, the enclosure numberin
Laserdevice ... 98Lasersafetywarnings ... 99CompliancewithCDRHregulations ...
Figure 19 Encl osure address b us components with encl osure ID expansion cables1. Shelf ID expansion cable port 1—Disk enclosure 12. Shelf ID expansi
NOTE:An error alwa ys generates a condition report. Not all condition reports are generated by errors.Error condition categoriesEach error condition i
Correcting the error removes the associated c ondition from the error queue. Replacing the EMU willalso clear the error conditions. The order in which
Eren.ec e.t.en.ece.t.CXO8233A3 3 31422 22 21Press & hold top push button to view first error in queue.2Press & release top push button.3Press&a
Reporting groupnumbersThe reporting group number (RGN) range is 0000 through 4099, decimal.• 0000 is reserved for enclosures that are not part of any
34442423165 7 8 9 10Figure 21 FC loop switch1. Handle 2. Bezel snaps3. Alignment tabs 4. Walk-up RS232 por t5. SFP status indicator6. Port Bypassed in
Table 19 Fibre Channel switch system indicatorsSystem indicatorDescriptionPowerAgreenindicator. When lit, this indicates that the switch is plugged in
Table 21 Fibre C hannel switch basic troubleshootingProblem Recommended ac tionSFPs are installed in ports but noindicators arelit.1. Verify that the
CXO8040AFrontRear12910876 5 43 Figure 22 HSV controller1. Bezel2. OCP3. Host port FP14. Host portFP25. Mirror port6. Device port 1B7. Device port 2B (
CXO7638A12 3Figure 23 Controller OCP1. Status indicators (see Table 22)2. 40–character alphanumeric display3. Left, right, top, and bottom push button
0.2.en.03CRITICALcondition—Powersupplyloadunbalanced... 119Blowerconditions ... 1200.3.en.01NONCRITICALcond
Navigation buttonsThe operation of the navigation buttons is determined by the current display and location in the menustructure. Table 24 defines the
NOTE:To exit any menu, press Esc or wait ten seconds for the OCP display to return to the default display.Table 25 identifies the menu options availabl
1. The default display a lternates between the Storage System N ame display and the World WideName display.Press any push button to display the Storag
3. Press to scroll to Power Off.4. Pressto select Power Off.5. Power off system is displayed. Press Enter to power off the system.Restarting the syste
NOTE:Changing a system password on the controller requires changing the password on any HP CommandView EVA with access to the storage system.1. Select
Cache batteryTwo cache bat teries provide backup power to maintain the contents of the controller cache when ACpower is lost and the storage system ha
CXO7549ANEMA L6-30R receptacle, 3-wire, 30-A, 60-HzCXO5409BIEC 309 receptacle, 3–wire, 30–A, 50–HzFigure 24 60–Hz a nd 50–Hz wall receptacles• The sta
10130a23545Figure 25 Dual PDU assembly1. PDU 12. PDU 23. Circuit breakers 4. AC receptacles5. Mounting hardwarePDU 1PDU 1 connects to AC power distrib
0131a123Figure 26 Rack PDM1. Power receptacles 2. Thermal circuit breakers3. AC power connectorRack AC power distributionThe powerdistribution in an E
Figure 27 Rack AC power distribution1. PDM 1 2 . PDM 23. PDM 3 4. PDU 15. PDM4 6. PDM57. P D M 68. PDU 2Rack System/E power distribution componentsAC
GUIterminationeventdisplay... 135GUIeventdisplay ... 135Faultmanagementdisplays ...
Moving and stabilizing a rackWARNING!The physical sizeandweightoftherackrequiresaminimumoftwopeopletomove.Ifonepersontriesto move the rack, injury may
12CXO7589AFigure 29 Raising a leveler foot1. Hex nut2. Leveler foot3. Carefully move the rack to the installation area and position it to provide the
82Enterprise Virtual Array hardware components
5 C ustomer replaceabl e unitsThis chapter describes the procedures for replacing CRUs. Information about initial enclosure installation,ESD p rotecti
For parts only warranty service, CSR part replacement is mandator y. If you request HP to replace theseparts, you will b e charged for the travel and
Figure 30 Typical product label• The spare part number for each disk drive is listed on the capacity label at tached to each drive.See Figure 31.Figur
Table 27 Hardware co mpon e nt CSR supportPart desc ription Assembly part number Spare par t num berCustomer selfrepair1Disk enclosureblower70-40085-0
Replacing the failed componentCAUTION:Components can be dam aged by electrostatic discharge. Observe the following proper anti-staticprotection:• Alwa
CAUTION:Make sure you have a replacement part available before removing the failed component. Removing acomponent impacts cooling within the enclosure
1. Activity2. Online3. FaultFigure 32 Disk drive status ind icatorsRemoving a diskCAUTION:Rotating media can make the disk drive difficult to hand le.
Figures1Storagesystemhardwarecomponents... 192EVA5000configuration ... 243EVA3000configuration ...
5. Click Save changesInstalling a disk drive1. Push in the ejector push button on the disk d rive and pull the release lever down to the full openposi
2. In the Content pane, select the Disk Drive tab.3. Click Group to initiate the process for adding the disk to a disk group.NOTE:If the Device Additi
1. In the Navigation pane, select Storage system > Hardware > Rack > Disk enclosure2. In the Content pane, select the Power tab or the Coolin
1. Align the blower guide post (2, Figure 37) with the mounting hole next to the power supplyconnector (1).2. Slide the blower onto the power supply (
Figure 38 Removing a power supplyInstalling a power supply1. Lift up on the module latch (1, Figure 39) and slide the power s upply into the enclosure
• From Command View EVA• Navigate back to the component and check the status. It should be.• TurnoffthelocatefunctionbyclickingLocate > Locate OffR
96Customer replaceable units
A Regulatory n otices andspec ificationsThis appendix includes regulatory notices and product specifications for the H P StorageWorks EnterpriseVirtual
Class A equipmentThis equipmenthas been tested and found to com p ly with the limits for a Class A digital device, pursuantto Part 15 of theFCCRules.T
Laser safety warningsHeed the following warning:WARNING!WARNING:Toreduce the risk of exposure to hazardous radiation:•Donottrytoopen the laser device
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