Hp StorageWorks XP Remote Web Console Software Manual de usuario Pagina 202
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Table 31 General Troubleshooting Information for Universal Replicator for Mainframe
Error
Corrective Action
The HP XP Remote Console software hangs,
or URz operatio
ns do not function properly.
Make sure that a
ll URz requirements and restrictions are met
(e.g., track fo
rmat, VOLSER).
Make sure the pr
imaryand secondarystorage systemsare
powered on and fully for operational and operational (NVS,
cache, DFW). Refer to the XP disk array owner’s guide
troubleshoo
ting information.
Check all the
entered values and parameters to make sure you
entered the c
orrect informationonthe UniversalReplicatorfor
Mainframe w
indows (e.g., remote storage system S/N, path
parameters
, primary data volume IDs and secondary data
volume IDs)
.
Status of pairsand/orlogical pathsisnot
displayed correctly.
Make sure that the correct CU image is selected.
An R-SIM warning is displayed on your HP
XP Remote Web Console computer.
Locate theSIM (see the XPRemoteWeb Consoleuser’s guide
for instructions). For information about UR-z/OS SIMs, see
Universal Replicator for Mainframe Software Error Codes.
A URz error message is displayed on your
XP Remote Web Console computer.
Remove the error cause, and then retry the URz operation.
Thereisaproblemwith the XP Remote Web
Consolecomputerorthe URzsoftware.
Make sure that the problem is not with the computer, LAN
hardware or software. Restart the computer and retry
connecting to the storage system.
The status of a logical path is not normal.
Check the path status in the DKC Status window, and see
Table 31.
The pai
rstatusis suspended.
Check the detailed pair status in the Detailed Information
window. See Table 33 on page 204 for suspend types and
correc
tive action for suspended URz pairs.
Table 3
2 Troubleshooting Problems with Status of Logical Paths
Path Status
Description Corrective Action
Initialization
Failed
The link initialization
procedure for the remote
storage system failed.
Make sure that the local and remote storage systems are
correctly connected via cable to each other.
Make sure that you entered the correct remote storage
system S/N (serial number) and path parameters (e.g.,
local storage system port, remote storage system port, and
controller ID).
Make sure that the topology settings of the local and
remote storage system ports are correct.
Communication
Time Out
Communication between the
local and remote storage
systems timed out.
Make sure that the remote storage system is powered on,
and
that NVS and cache are fully functional.
Mak
e sure that network relay devices (including cables,
con
nectors, ESCDs, extender devices, communication
li
nes, and all other devices connected to the extenders)
ar
eproperlyconfigured and functional. After that, delete
the failed path. You may need to change the minimum
paths setting or delete the remote storage system in order
t
o delete the path. After deletion finishes, add the path or
t
he remote storage system by using the Add Path window
or the Add DKC window.
202
Troubleshooting
- SVS 200 1
- Contents 3
- Figures 8
- About this Guide 13
- Document Conven 14
- Getting Help 15
- Benefits 18
- Business Solutions 18
- Hitachi Shad 19
- Journal Obtain 22
- Journal Copy 22
- Journal Restore 22
- URz Components 23
- Main and Remote C 25
- Journal Group 25
- Data Volume Pair 26
- Journal Volume 26
- Remote Copy Connections 28
- URzRemoteConsole Software 29
- Host I/O 29
- Time-Stamping Function 29
- Remote Copy Operations 30
- Update Co 31
- Journal Group Operations 31
- Logical DKC (LDKC) 33
- Update Copy Operation 35
- Journal Processing 36
- Creating and S 37
- Storing Journa 38
- Types of Journal 39
- URz Delta Resync Operation 40
- Journal Obta 41
- URz Pair Status 45
- Pair Status Description 47
- Suspend Types 48
- URz Suspension Condition 50
- Command Device 53
- System Requirements 55
- Disk Track Format 56
- Logical Volume Types 57
- The Maximum Number of Pairs 59
- Installing the Hardware 64
- Enabling the URz Option(s) 66
- Planning of Journal Volumes 67
- Journal Volume C 69
- DKC Journal Transfer Speed 70
- System for Remote Console 72
- Basic Behavior 73
- Storage Systems are Used) 74
- Extended Consistency Groups 74
- Systems 77
- Disaster Recov 78
- Combining URz w 79
- Combining 81
- Figure 25 Res 85
- Using At-T 87
- Business Continuity Manager 88
- Hardware Configuration 91
- Setup Procedure 92
- Configuration) 100
- Operation Window 107
- Displaying Info 111
- Configuring Port Attributes 112
- Changing Option 116
- Adding Logical Paths 117
- Deleting Logical Paths 118
- Viewing the St 119
- Removing 121
- Secondar 121
- 5 Using Journal Groups 123
- Using Journal Groups 124
- Caution: 128
- Cautions: 132
- Deleting a Journal Group 141
- Splitting a 142
- Consistency Group 145
- Saving Pair S 154
- Displayin 159
- 7 Monitoring Remote Copy 171
- Operations 171
- Statistic Description 174
- 8Viewing HistoryofDataVolume 175
- Pair Operations 175
- Displaying th 181
- Clearing SIMs 183
- Displaying a L 190
- A master journal group 191
- A restore journal group 191
- Switching Opera 198
- 12 Troubleshooting 201
- Path Status 203
- Troubleshooting 208
- 13 Power Management for Disk 209
- Storage Systems and Network 209
- Relay Devices 209
- Volumes 213
- 15 SIM Reporting 215
- Acronyms and Abbreviations 218
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