Hp XP Continuous Access Software Manual de usuario Pagina 240

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Calling HP Technical Support
If you need to call HP technical support, make sure to provide as much information about the
problem as possible, including:
The circumstances surrounding the error or failure
The exact content of any error messages displayed on the host system(s)
The exact content of any error messages displayed by Remote Web Console
The Remote Web Console configuration information (use the FD Dump Tool)
The service information messages (SIMs), including reference codes and severity levels,
displayed by Remote Web Console
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
240 Troubleshooting
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