Hp XP P9000 Command View Advanced Edition Software Manual de usuario Pagina 417
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DescriptionSeverityIcon
Indicates that the message describes an error related to the operation
that was performed.
Error
Indicates that the message shows a warning or confirmation for the op-
eration that was performed or that is to be performed.
Warning
Indicates that the message shows the processing status or result of the
operation that was performed.
Information
Troubleshooting the replication environment
For a diagram, see “Troubleshooting the replication environment workflow” on page 417.
To troubleshoot the replication environment:
1. Use the alert list to check the error information.
When an error is detected, use the alert list to check the error information. You can learn of the
occurrence of an error by updating the number of alerts from the Dashboard menu or by receiving
an alert by email or SNMP trapping. To display the alert list, from the Explorer menu, choose
Alerts and then Alerts.
2. Determine where the error occurred.
In the alert list, check the resource name displayed under Resource and the information about
the link target.
3. Determine the cause of the error and take corrective action.
You can determine the cause of the error by checking the information collected by Replication
Manager and using storage system operation management software. You can correct the error
using Device Manager or storage system operation management software.
If the error is related to pool or journal performance in an open system, you can use Replication
Manager to take corrective action by, for example, changing the relevant pool or journal volume
or adding a new volume.
4. If the alert is related to the copy pair status, change the pair status.
In open systems, you can use Replication Manager to change copy pair statuses. If necessary,
place the copy pair in its previous status after the error is corrected. If necessary, restore the data
by copying the data from the secondary volume back to the primary volume (reverse copy), and
change the status of the copy pair on which the error status was indicated back to normal.
Related topics
• About alert settings, page 125
• About handling errors, page 415
Troubleshooting the replication environment workflow
The following figure shows the flow of troubleshooting.
User Guide 417
- Software 1
- User Guide 1
- RevisionsEditionVersionDate 2
- Contents 3
- User Guide 19 19
- Preface20 20
- 1 Introduction 21
- Replication Manager features 22
- Architecture and components 23
- System configurations 24
- User Guide 25 25
- Introduction26 26
- User Guide 27 27
- Introduction28 28
- Introduction30 30
- 2 Getting started 31
- Getting started32 32
- DescriptionName 34
- Manual copy pair operations 35
- Logging in and out 36
- Quick start 37
- Getting started38 38
- 3 Replication Manager console 39
- Global tasks bar area 40
- Explorer menu 40
- Explorer menu items 41
- Dashboard menu 42
- Application bar area 42
- Navigation area 42
- Application area 42
- Object tree 42
- Functional views 43
- Hosts subwindow 44
- Structure of the Hosts view 44
- Storage Systems subwindow 45
- Pair configurations subwindow 47
- Applications subwindow 49
- User Guide 51 51
- Replication Manager console52 52
- About information sources 53
- Setting up Application Agent 58
- About application discovery 59
- Automatic operation 63
- Manual operation 63
- Parallel performance 64
- About VDI generation timeout 66
- Refreshing Application Agent 66
- User Guide 67 67
- 5 Discovering volumes 69
- Volume scan 70
- Example volume scan procedure 71
- Types of volume scans 71
- Discovering volumes72 72
- Performing a volume scan 74
- Reviewing mainframe volumes 78
- Reviewing paired LDEV list 79
- Reviewing unpaired DEVN list 79
- Reviewing unpaired LDEV list 80
- 6 Setting up authorities 81
- About user roles 82
- About user roles and wizards 84
- Adding users 85
- Changing user permissions 86
- Setting up resource groups 87
- Creating resource groups 88
- Setting up authorities90 90
- Setting up authorities92 92
- 7 Organizing resources 93
- Setting up sites 94
- Adding sites 95
- Adding hosts to a site 96
- Organizing resources98 98
- Setting up My Copy Groups 99
- Organizing resources100 100
- Organizing resources102 102
- Creating My Copy Groups 103
- Organizing resources104 104
- 8 Setting up storage systems 105
- Setting up V-VOLs 107
- About creating V-VOLs 108
- About the Create V-VOL Wizard 109
- Launching Create V-VOL Wizard 109
- Creating V-VOLs 110
- Setting up command devices 111
- About command devices 112
- Adding command devices 113
- Setting up remote paths 114
- Setting up pool volumes 116
- About the Create Pool Wizard 118
- Setting up journal groups 119
- Create journal group workflow 122
- Adding journal groups 123
- Setting up storage systems124 124
- Setting up alerts 125
- Copy pair status 126
- Performance threshold 126
- Copy license usage threshold 126
- Alert completion 127
- Alert retention 127
- Alert limits 127
- Alert setting workflow 128
- Adding monitored targets 135
- Setting up refresh intervals 136
- About data retention periods 137
- 10 Managing pair life cycle 139
- Pair configuration workflow 141
- Managing pair life cycle142 142
- About copy pairs 144
- Create copy pair workflow 145
- Managing pair life cycle146 146
- Managing pair life cycle150 150
- Editing pair names 152
- Defining copy groups 154
- When creating new pairs 155
- About HORCM instances 156
- Creating copy groups 157
- Managing pair life cycle158 158
- Managing pair life cycle160 160
- About delta resync 163
- Scheduling and managing tasks 164
- About task statuses 165
- Managing pair life cycle166 166
- Scheduling tasks 167
- Editing tasks 168
- Viewing a list of tasks 169
- Canceling tasks 169
- Deleting tasks 170
- Managing pair life cycle172 172
- Confirming distribution hosts 173
- About workflows 173
- Saving workflows 173
- Viewing a list of workflows 174
- Editing workflows 174
- Deleting workflows 175
- Managing pair life cycle176 176
- HP StorageWorks 177
- Managing pair life cycle178 178
- Managing pair life cycle182 182
- Editing copy group settings 183
- Managing pair life cycle184 184
- Deleting copy groups 186
- Managing pair life cycle188 188
- Performing pair operations 190
- About copy pair status 201
- Copy pair status categories 202
- About copy pair states 208
- Changing copy pair status 212
- Change pair status workflow 223
- Managing pair life cycle224 224
- Managing pair life cycle226 226
- Managing pair life cycle228 228
- Takeover operation 230
- Swap operation 231
- Force-split operation 231
- Advanced recovery use cases 232
- Workflow refer 233
- User Guide 233 233
- Figure 6 Takeover workflow 235
- Figure 7 Takeback workflow 235
- User Guide 235 235
- Managing pair life cycle236 236
- OptionCommandOptionOperation 238
- About virtual command devices 240
- P9000 RAID Manager User Guide 243
- Managing pair life cycle244 244
- Managing pair life cycle246 246
- HORCM definitions 248
- User authentication 249
- Managing pair life cycle250 250
- Configuration information 251
- Copy pair status information 251
- Refreshing copy pair status 253
- 3 minutes0 to 1,000 254
- 5 minutes1,001 to 2,000 254
- 10 minutes2,001 to 3,000 254
- 15 minutes3,001 to 5,000 254
- User Guide 255 255
- HP StorageWorks P9000 262
- User Guide 263 263
- 12 System monitoring 267
- Monitoring copy license usage 268
- System monitoring270 270
- Monitoring pair status 272
- Displaying My Copy Groups 273
- DescriptionIcon 274
- Checking the copy pair status 276
- About copy pair status checks 276
- System monitoring278 278
- About performance monitoring 279
- About copy progress 280
- Viewing copy progress 281
- Pool usage threshold values 282
- Monitoring license usage 283
- Checking copy license usage 284
- About data protection status 284
- Excluded 285
- System monitoring286 286
- System monitoring288 288
- 13 Managing resources 289
- Viewing a list of hosts 291
- Managing resources292 292
- Managing resources296 296
- (mainframe systems) 297
- LDEV display format 299
- Managing resources300 300
- Managing resources302 302
- 14 Managing My Copy Groups 303
- Checking My Copy Groups 304
- Editing My Copy Groups 304
- 15 Managing storage systems 305
- Managing command devices 306
- Managing remote paths 307
- About deleting remote paths 308
- Managing pool volumes 309
- Editing pools 310
- Deleting pools 310
- Managing journal groups 311
- Managing storage systems312 312
- 16 Managing sites 313
- Site management functions 314
- Viewing a list of sites 315
- Editing sites 315
- Removing hosts from a site 316
- Deleting sites 317
- Deleting individual sites 318
- Deleting multiple sites 318
- 17 Managing alerts 319
- YYYAlertsAlerts 320
- Managing alerts320 320
- Testing alert settings 321
- Editing alert settings 322
- Marking alerts as completed 322
- Deleting alert settings 323
- Managing alerts324 324
- 18 Managing licenses 325
- Viewing license information 326
- Editing a license 326
- Related topics 327
- • About licenses, page 325 327
- User Guide 327 327
- Managing licenses328 328
- User management functions 329
- Managing users 330
- Changing user roles 332
- Deleting users 333
- Managing user permissions 334
- Managing user profiles 335
- Viewing user profiles 336
- About account locking 338
- Locking user accounts 338
- Unlocking user accounts 339
- About user authentication 340
- 20 Managing security 345
- NYSecurityAdministration 346
- Managing security346 346
- About warning banners 348
- Editing a warning banner 349
- Deleting a warning banner 349
- Managing security350 350
- 21 Managing resource groups 351
- Editing resource groups 352
- Managing resource groups354 354
- Deleting resource groups 355
- Managing resource groups356 356
- Editing information sources 357
- Removing information sources 359
- User Guide 363 363
- About application replicas 365
- Remote operations 371
- Daylight savings time 372
- GPT disks and VSS Backups 372
- Creating replicas (backups) 372
- Restoring replicas (restores) 374
- Allocating metafiles 380
- Using a cluster configuration 381
- Provisioning Manager 382
- Coding rules for scripts 399
- Script entries 400
- Multiple 402
- Environment variables 404
- Agent script example 404
- Batch command file example 405
- Saving a replica to tape 406
- Restoring a replica from tape 407
- Command line tools 408
- Backing up the databases 411
- Restoring the databases 411
- Restarting operations 411
- 24 Handling errors 415
- Explorer menu (event logging) 416
- Icons for messages 416
- About MIB definition files 418
- Exporting alert history 420
- Exporting event log data 421
- 26 System maintenance 425
- About operation modes 426
- Viewing the operation mode 426
- Changing the operation mode 426
- System maintenance428 428
- Contacting HP 429
- Related information 429
- Conventions 430
- User Guide 431 431
- A Web browser 433
- Web browser436 436
- User Guide 439 439
- Icons440 440
- C Exceptions 441
- For mainframe systems 442
- Exceptions444 444
- For open systems 446
- Exceptions448 448
- Exceptions450 450
- D Display formats 451
- Display format of copy type 452
- Display formats454 454
- E Supported functions 455
- Glossary 461
- Glossary462 462
- Glossary464 464
- Glossary466 466
- Glossary468 468
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