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16 Support and other resources
Contacting HP
HP technical support
For world wide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions
Subscription service
HP recommends that you register your product at the Subscriber's choice for Business website:
http://www.hp.com/go/wwalerts
After registering, you will receive email notification of product enhancements, new driver versions,
firmware updates, and other product resources.
Documentation feedback
HP welcomes your feedback. To make comments and suggestions about product documentation, you
can:
Send an email to storagedocsFeedback@hp.com.
Related information
Documents
In addition to this guide, see the following documents for this product:
• HP StorageWorks P9000 Performance Advisor Software Install Guide
• HP StorageWorks P9000 Performance Advisor Software Best Practices Guide
• HP StorageWorks P9000 Performance Advisor Software Troubleshooting and FAQs Guide
• HP StorageWorks P9000 Performance Advisor Software OS Support Matrix
• HP StorageWorks P9000 Performance Advisor Software Release Notes
The P9000 Performance Advisor tools related documents are:
• HP StorageWorks P9000 Performance Advisor Software CLUI Guide
• P9000Watch and P9000Sketch Reference Guide
HP StorageWorks P9000 Performance Advisor Software User Guide 395
- Software User Guide 1
- Contents 3
- Overview 15
- Advisor GUI 17
- Left pane 18
- Common tasks 19
- Resizing columns 20
- License screen 23
- Instant-on license activation 25
- Instant-on license expiration 25
- Grace period expiration 27
- Permanent licenses 28
- Meter Based Term licenses 29
- Generating licenses 36
- Installing licenses 37
- Viewing license history 44
- Violating licensed capacity 48
- Removing licenses 48
- Only 10TB-Days are added 50
- Meter based Term units 50
- 1TB, 100TB-days 50
- Array View screen 54
- Requesting host agent updates 56
- Collecting configuration data 58
- Collecting performance data 71
- Resource type list.1 76
- SMTP Server Settings 90
- Alarm Email Settings 90
- Reports Email Settings 90
- SNMP settings 91
- P9000 Performance Advisor 92
- Configuring SMTP parameters 98
- Managing custom groups 99
- Creating custom groups 100
- Using custom group filters 101
- Modifying custom groups 104
- Deleting custom groups 105
- Using template 110
- Creating a user record 111
- Changing password 112
- Deleting a user record 112
- Viewing group properties 113
- Introduction 115
- Dashboard threshold metrics 122
- DescriptionScreen elements 123
- Viewing dashboard 124
- XP/P9000 array health 126
- Dashboard statistics 127
- Dashboard busiest consumers 131
- Dashboard charts 133
- Zoom Preview panel.2 135
- High watermark level.1 136
- Setting threshold level 142
- HP StorageWorks 144
- Enabling or disabling alarms 146
- Applying a template 147
- Searching for components 149
- Managing alarms history 150
- Viewing alarm history records 151
- Alarm History filters 154
- Viewing events 157
- Filtering event records 158
- Deleting event records 159
- Advisor database 161
- Database Manager screen 162
- Configuring database size 163
- Purging data 165
- Purging older data 166
- Automatically purging data 167
- Export DB CSV files 168
- Creating Export DB CSV files 172
- Importing data to MS Excel 176
- Viewing Export DB CSV files 176
- Archiving data 178
- Importing data 181
- Space requirements 186
- Component selection tree.1 192
- Viewing performance summary 196
- Volume Information 202
- Viewing utilization summary 203
- Viewing CHIP/CHA data 205
- Viewing ACP/DKA data 210
- Figure 14 Smart Pool Screen 218
- Figure 15 THP Pool Screen 218
- Configuring VVol settings 220
- Viewing Smart pool capacity 221
- DescriptionScreen element 223
- CA link status metrics 225
- Viewing RAID group summary 231
- Viewing port summary 233
- Viewing LDEV data 236
- Querying and sorting data 238
- Configuring column settings 240
- Filtering LDEV records 248
- Exporting LDEV data 249
- Viewing port information 252
- Viewing SLPR information 253
- Viewing CLPR information 254
- 10 Using charts 257
- Charts screen 258
- DescriptionSections 260
- Plotting charts 262
- Main category2 264
- Component type3 264
- Component4 264
- Using charts264 264
- Custom Groups 268
- Choosing metrics 268
- Front-end navigation path 269
- Using charts270 270
- Cache navigation path 271
- MP Blades navigation path 273
- Using charts274 274
- Back-end navigation path 275
- Using charts276 276
- Pools navigation path 278
- Using charts280 280
- Snapshot Pool navigation path 282
- Using charts284 284
- LUSE navigation path 285
- Using charts286 286
- Frontend IO MetricsLUSE 286
- Host Groups navigation path 287
- Using charts288 288
- Ext-RG(s) navigation path 291
- Drive types navigation path 292
- Custom groups navigation path 293
- Frontend IO MetricsLDEVs 294
- Using charts294 294
- Viewing charts 296
- Individual Chart windows 298
- Using charts300 300
- Adding new chart windows 305
- Saving charts as PDF files 305
- Saving favorite charts 306
- Loading favorite charts 307
- Using charts308 308
- Printing charts 310
- Forecasting utilization 312
- Using date and time filters 314
- Using chart Styles 314
- Zooming in on charts 316
- Using charts318 318
- Removing chart windows 320
- 11 Using reports 321
- Using reports326 326
- Using reports328 328
- Generating or saving reports 329
- Scheduling reports 330
- Using reports332 332
- Using reports334 334
- Viewing reports 335
- Deleting reports 336
- Virtualization for reports 336
- Enabling email notifications 336
- Editing report schedules 337
- Deleting report schedules 337
- Understanding report records 338
- Using reports340 340
- P9000 disk arrays 341
- Disks of any size 342
- RealTime screen 349
- Troubleshooting screen 355
- LDEV table1 362
- Port table2 362
- Performance Advisor 375
- Storage Manager 377
- Web Console 381
- Viewing MP blade usage data 385
- Viewing Parity Group data 387
- Viewing Logical Device data 390
- Viewing host group data 391
- Contacting HP 395
- Related information 395
- Typographic conventions 397
- A Appendix A 399
- Appendix A400 400
- B Sample reports 401
- Total I/O Rate report 402
- Total I/O Rate Detail report 404
- Read/Write Ratio report 405
- Sample reports406 406
- Read/Write Detail report 407
- Sample reports408 408
- LDEV IO report 410
- Sample reports412 412
- Sample reports414 414
- RAID Group Utilization Report 415
- Cache utilization report 416
- Cache Write Pending report 417
- Percentage Read Hits report 417
- Total Backend Transfer report 418
- ACP utilization report 419
- ACP Utilization report 420
- CHIP utilization report 421
- Figure 59 CHIP Utilization 422
- Disk Array 422
- ThP pool occupancy report 424
- P9500 Disk Array 426
- LDEV Activity report 427
- Export Database report 428
- All report 429
- MP blade utilization report 430
- Sample reports432 432
- C Appendix C 433
- Appendix C434 434
- D Appendix D 435
- Metrics and descriptions 439
- This metric is disabled 448
- DefinitionsReal-time metrics 461
- F Appendix F 463
- Appendix F464 464
- Glossary 465
- Glossary466 466
- Glossary468 468
- Glossary470 470
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