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• Extension
The number of days that this warranty has been extended.
• Wty: HP HW Maintenance Onsite Support
The warranty start and end date is listed for each warranty item along with the following
information:
◦ Status
The possible values are:
– A: Active
– F: The start date is in the future
– X: Expired
– E: There is no end date
– I: The agreement is informal. This status might mean that the agreement is not
finalized.
– B: Delivery blocked
– C: Cancelled
◦ Service Level
The level of service specified in the warranty. This includes the amount of time HP has to
react to an issue, the time to resolution for a set of issues, and the type of response HP
will use to react to an issue.
◦ Deliverables
A description of services offered with this warranty, for example, onsite support or parts
and materials.
• Wty: HP Support for Initial Setup
◦ Status
The possible values are:
– A: Active
– F: The start date is in the future
– X: Expired
– E: There is no end date
– I: The agreement is informal. This status might mean that the agreement is not
finalized.
– B: Delivery blocked
– C: Cancelled
◦ Service Level
The level of service specified in the warranty. This includes the amount of time HP has to
react to an issue, the time to resolution for a set of issues, and the type of response HP
will use to react to an issue.
◦ Deliverables
A description of services offered with this warranty, for example, onsite support or parts
and materials.
116 Contract and warranty
- HP Part Number: 601823-006 1
- Published: August 2012 1
- Edition: Edition 2 1
- Contents 3
- 4 Contents 4
- Contents 5 5
- 6 Contents 6
- Contents 7 7
- 8 Contents 8
- Contents 9 9
- 10 Contents 10
- Contents 11 11
- Part I Introduction 12
- 1 About this document 13
- 2 Product overview 14
- Inventory 15
- Status info 15
- Automatic event handling 15
- Tools and tasks 16
- Collections 16
- Users and Authorizations 16
- ◦ Firefox 3 (3.0.13) or later 16
- Automatically signing in 17
- Configuring the browser 18
- Behavior 18
- Customizing views 20
- Part II Setting up HP SIM 21
- 3 Setting up managed systems 22
- 24 Setting up managed systems 24
- 26 Setting up managed systems 26
- Configuring SSH access 30
- 32 Setting up managed systems 32
- /etc/init.d/hpasm start 33
- 4 Credentials 34
- 5 WMI Mapper Proxy 36
- 6 Discovery 37
- Options on the Discovery page 38
- Discovery credentials 39
- Discovery filters 39
- Discovery of Gen8 servers 40
- 7 Manage Communications 41
- 42 Manage Communications 42
- 8 Automatic event handling 43
- 44 Automatic event handling 44
- 9 Users and Authorizations 45
- 10 Managed environment 46
- Basic search 48
- Advanced search 48
- Searching for tools 49
- 12 Monitoring systems 50
- System status types 51
- Software status types 52
- Monitoring clusters 53
- System properties 54
- 13 Event management 56
- Examples of e-mail pages 58
- Example of a Pager/SMS page 59
- Example of an HTML page 59
- 60 Event management 60
- 62 Event management 62
- 14 Reporting in HP SIM 63
- Snapshot Comparison 64
- Enhanced Reports 64
- Predefined reports 65
- Run Enhanced reports 65
- New Enhanced reports 66
- Editing Enhanced reports 66
- E-mailing reports 66
- Deleting reports 66
- Standard reports 67 67
- 15 HP SIM tools 68
- Viewing results 69
- Example - Device ping 69
- 16 Collections in HP SIM 71
- Types of collections 72
- Other customization features 73
- 74 Collections in HP SIM 74
- ◦ Visible property 75
- ◦ Status Displayed property 76
- Collections in HP SIM 77 77
- 17 HP SIM custom tools 78
- 80 HP SIM custom tools 80
- Custom tool menu placement 81
- Custom tool URL format 81
- View tool definition 82
- Run Now/Schedule 83
- Creating a custom SSA tool 83
- 84 HP SIM custom tools 84
- Example Web launch tool 85
- Example MSA tool 86
- Adding a TDEF to HP SIM 88
- Removing a TDEF from HP SIM 88
- Modifying a TDEF 89
- 18 Federated Search 90
- 19 CMS Reconfigure Tool 92
- Dependencies 93
- Warnings 93
- Changing the CMS password 93
- 96 CMS Reconfigure Tool 96
- Securing communication 98
- Credentials management 99
- Alert on CRL file expiration 100
- CRL distribution points 101
- Warning or error 101
- Conditions for warning 101
- Customizable properties 101
- Certificate sharing 102
- SSH keys 102
- Passwords 102
- Password warnings 103
- Browser session 103
- Internet Explorer zones 103
- Operating-system dependencies 104
- HP SIM database 105
- Command-line interface 105
- Configuring the CMS 106
- Strong security 106
- Configuring managed systems 106
- Moderate 107
- 21 Privilege elevation 110
- Two-factor authentication 111 111
- Security measures to follow 112
- 22 Contract and warranty 113
- Overview 114
- System Information 114
- Contract 114
- 116 Contract and warranty 116
- 23 License Manager 118
- CLI mxlmkeyconfig 119
- License types 119
- Licensed System(s) 121
- Add Licenses 121
- Collect Remote License Info 121
- 122 License Manager 122
- Apply Licenses 123
- Add License page 124
- Key details page 124
- 126 License Manager 126
- About storage systems 127
- Storage events 128
- Storage inventory details 128
- Profiles 130
- SMI-S implementation 130
- Discovery and identification 130
- Using storage solutions 131
- Discovery 133
- 25 Managing MSCS clusters 136
- Cluster fields 137
- Node fields 137
- Network fields 137
- Resource fields 138
- Disk capacity thresholds 138
- CPU utilization thresholds 138
- Cluster Monitor states 139
- Cluster Monitor polling rate 139
- Disk polling rate 140
- MSCS status polling rate 140
- System status polling rate 140
- 26 HP SIM Audit log 141
- Log content 142
- Additional resources 143
- About integration 144
- About software repositories 145
- ◦ Offline mode 145
- ◦ Online mode 145
- MIB management tools 146
- MIB management tools 147 147
- mxmib -l 148
- mxmib -t <myfile.mib> 148
- mxmib -d <myfile.mib> 148
- MIB management tools 149 149
- SNMP Trap Settings page 152
- MIB management tools 153 153
- A Important Notes 154
- Database firewall settings 155
- Annotating the portal UI 155
- Security bulletins 155
- Validating RPM signatures 156
- Central Management Server 157
- Configure or Repair Agents 158
- Data collection reports 158
- B Troubleshooting 159
- 160 Troubleshooting 160
- Container View 162
- Credentials 163
- Data Collection 164
- Database 165
- Discovery 167 167
- Linux servers 168
- Health status 169
- Host name 169
- 170 Troubleshooting 170
- HP Smart Update Manager 171
- 172 Troubleshooting 172
- HP ProLiant Support Pack 173
- HP Systems Insight Manager 173
- Identification 173
- 174 Troubleshooting 174
- Installation 175
- License Manager 175
- Managed Environment 176
- Onboard Administrator 177
- Performance 177
- Ports used by HP SIM 177
- Privilege elevation 178
- Property pages 178
- Reporting 179
- Security 179
- SNMP settings 179
- SNMP traps 179
- 180 Troubleshooting 180
- Tools 181 181
- Virtual identifiers 182
- Virtual machines 183
- WBEM indications 183
- WMI Mapper 183
- 184 Troubleshooting 184
- C Protocols used by HP SIM 185
- 186 Protocols used by HP SIM 186
- D Data Collection 190
- Bi-weekly data collection 191
- E Default system tasks 192
- Biweekly Data Collection 193
- System Identification 193
- 194 Default system tasks 194
- Check Event Configuration 195
- Status polling 195
- F Host file extensions 196
- Default values 198
- DescriptionValueKeyword 199
- <Community String > 199
- Default values 199 199
- G System Type Manager rules 200
- SSA-specific attributes 201
- MSA-specific attributes 201
- WLA-specific attributes 202
- Parameterized strings 203
- Common tool attributes 205
- Table 31 Defined name values 206
- Table 32 All tools values 206
- Table 33 Web-launch tools 206
- Tool Filtering attributes 207
- Environment Variables 208
- Tool parameter guidelines 209
- J Support and other resources 216
- Glossary 217
- 218 Glossary 218
- 220 Glossary 220
- 222 Glossary 222
- 224 Glossary 224
- 226 Glossary 226
- 228 Index 228
- 230 Index 230
- 232 Index 232
- WBEM indications, 183 234
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