HP P4300 Guía de usuario

HP LeftHand/P4000 Support Resource Guide NOTE: The information below will be kept up to date at the following link: www.hp.com/go/P4000Support Ta

10 Installation General Installation Services Information Information about general installation services can be found at: http://h20195.www2.hp.com

11 Product Training Available Related Trainings For a list of available related trainings, visit: http://hp.com/education/sections/storage.html Th

12 Hardware/Software Compatibility For a complete list of hardware and software compatibility, visit: www.hp.com/go/P4000Compatibility

13 Licensing For Product Licensing Visit the following site, enter the HP Sales Order Number, and follow instructions to complete the registration

14  AMERICAS 1-800-326-0411 Hours of operation: 6:00 am to 6:00 pm MST Or email [email protected] Please include the HP sales order

15 End-of-Service-Life Policy Information can be found towards the end of the document at: www.hp.com/go/P4000Compatibility

16 Web-based Management of Support Cases To Submit, manage and view the status of Support Cases via the web, visit the Support Center. Under ‘Suppor

17 Calling Support NOTE: Customers with a Mission Critical support agreement should use the alternate Support number provided with the contract.

18 Greenland +45 3525 6500 Guernsey 0870 842 2330 Hungary 06 1 382 11 22 Iceland +45 3525 6500 Iraq +971 4 390 4785 Ireland 1850 924 590 Israel 0

19 Slovak republic / Slovakia 02 5752 5555/ After Hours: 905 70 74 74 Slovenia 1 2307 478 South Africa 086 000 1010 Spain 902 012 959/ After Hour

End-of-Service-Life Policy ... 15Web-based

20 Purchasing/Presales For information on purchasing any of the following, your first contact should be with your HP Sales Rep or HP Authorized resel

21 Other HP LeftHand/P4000 Web Pages For general HP LeftHand/P4000 information and links to other useful information www.hp.com/go/P4000

22 Addendum A – Links Summary P4000 Firmware Requirements and Update Information Go to “Other Hardware”, then “iSCSI / FCIP / DM (HP & Lefthand)

23 Latest Version of P4000 SAN/iQ Software, Documentation, and Related Components www.hp.com/go/P4000Downloads Previous Versions of P4000 SAN/iQ Sof

24 Submitting, managing and viewing Support cases https://h20566.www2.hp.com/portal/site/hpsc/public/ Purchasing/Presales http://welcome.hp.com/cou

25 Addendum B – Acronym Summary P4000: HP naming convention for the LeftHand iSCSI SAN product family IRS: Insight Remote Support iSCSI: Inter

For More Information To read more about HP LeftHand/P4000 products, go to www.hp.com/go/P4000

Call to Action For further information, please contact your HP representative or visit: www.hp.com/go/P4000 © Copyrig

3 Advice from the HP LeftHand/P4000 Support Experts The HP LeftHand/P4000 Support Team has the following recommendations for all HP LeftHand/P4000 SA

4 Registration on Support Center and linking a support agreement to a user ID is required. For more information, go to: https://h20566.www2.hp.com

5 Support for Demos/Evaluations/Proof of Concepts For support on Demos, Evaluations and Proof of Concepts, please contact your local Sales Representa

6 Finding Manuals and other Technical Information HP LeftHand/P4000 Documentation Downloads Searching the following page for keywords is often the e

7 Finding Software and Patches Download the latest SAN/iQ Full Release Version Follow the detailed instructions at: www.hp.com/go/P4000downloads Mi

8 Contracts and Support/Services Offerings For Information on Support Offerings Enter the product number in box 1, or select “HP Storage” in box 2 a

9  For a copy of your support contract or to discuss the terms and conditions please contact your HP Authorized Reseller. If you do not purchase