HP SmartStream Print Controller for HP Designjet T3500 Production eMFP Manual de usuario descargar pdf (Pagina 6)

a. Parts for which customer self-repair is mandatory. If you request HP to replace these parts, you

will be charged for the travel and labor costs of this service.

b. Parts for which customer self-repair is optional. These parts are also designed for customer self-

repair. If, however, you require that HP replace them for you, this may be done at no additional

charge under the type of warranty service designated for your product.

Based on availability and where geography permits, CSR parts will be shipped for next-business-day

delivery. Same-day or four-hour delivery may be oered at an additional charge where geography

permits. If assistance is required, you can call the HP Technical Support Center and a technician will help

you over the phone. HP species in the materials shipped with a replacement CSR part whether a

defective part must be returned to HP. In cases where it is required to return the defective part to HP,

you must ship the defective part back to HP within a

dened period of time, normally ve (5) business

days. The defective part must be returned with the associated documentation in the provided shipping

material. Failure to return the defective part may result in HP billing you for the replacement. With a

customer self-repair, HP will pay all shipping and part return costs and determine the courier/carrier to

be used.

7. Should HP elect to replace or repair the defective product or part onsite, such products will be serviced

at the end-user customer's facility at no charge only within designated local service travel areas.

Outside designated local service travel areas, warranty services will be performed at the end-user

customer's facility only upon prior agreement; you may be required to pay travel expenses and other

applicable expenses for such services. Contact your local HP-authorized service provider for details on

local travel areas.

8. You will make all reasonable eorts to support and cooperate with HP or an HP-authorized service

provider in resolving the problem remotely, for example, starting and executing self-tests or diagnostic

programs, providing all necessary information, or performing basic remedial activities upon the request

of HP or an HP-authorized service provider.

9. If HP is unable to repair or replace, as applicable, a defective product which is covered by this Limited

Warranty, HP shall, within a reasonable time after being notied of the defect, refund the residual value

of the product. The residual value will be the purchase price paid to HP or an HP Authorized Reseller

minus depreciation and amortization.

10. HP shall have no obligation to replace or refund until you return the defective components, parts,

supplies, or hardware product to HP, including its associated documentation. All components, parts,

supplies, or hardware products removed under this Limited Warranty become the property of HP.

Notwithstanding the above mentioned, HP may waive the requirement for you to return the defective

product.

11. Unless otherwise stated, and to the extent permitted by local law, HP products may be manufactured

using new materials or new and used materials equivalent to new in performance and reliability. HP may

repair or replace products (i) with equivalent products to the products being repaired or replaced but

which may have been subject to prior use; or (ii) with an equivalent product to an original product that

has been discontinued.

12. This Limited Warranty is valid in any country/region where HP or its authorized service providers oer

warranty services and HP has marketed the HP product covered by this Limited Warranty. However,

warranty service availability and response time may vary from country/region to country/region. HP will

not alter form, t, or function of the product to make it operate in a country in which it was never

intended to function for legal or regulatory reasons. This HP Limited Warranty is subject to all applicable

laws and regulations including US and other national export and import laws and regulations.

13. Contracts for additional services may be available from any authorized HP service facility where the

listed HP product is distributed by HP or an authorized importer.

14. You are responsible for the security of your proprietary and condential information and for maintaining

a procedure external to the printer for reconstruction of lost or altered les, data, or programs. HP IS

NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY FILES STORED BY YOU ON THE HP PRODUCT'S HARD

DISK OR OTHER STORAGE DEVICES. HP IS NOT RESPONSIBLE FOR THE RECOVERY OF LOST FILES OR DATA.

2 HP Designjet SmartStream Limited Warranty Statement ENWW

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