Hp ProLiant DL580 G4 Server Manual de usuario

HP ProLiant DL580 Generation 4 Server User Guide Part Number 407334-002 April 2007 (Second Edition)

Server component identification 10 Item Description Status 6 Spare Off = Board not online or board not configured for Online Spare Memory modeAmbe

Troubleshooting 100 To answer these questions, the following information may be useful: • Run HP Insight Diagnostics (on page 93) and use the survey

Troubleshooting 101 • Check any interlock or interconnect LEDs that may indicate a component is not connected properly. • If problems continue to o

Troubleshooting 102 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure o

Troubleshooting 103 Item Refer to 4 The most recent version of a particular server or option firmware is available on the following websites: • HP

Troubleshooting 104 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED ("Systems Insight Di

Troubleshooting 105 • The external health LED ("Systems Insight Display LEDs" on page 17) is red or amber. • The internal health LED (&qu

Troubleshooting 106

Troubleshooting 107 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system att

Troubleshooting 108 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot Sm

Troubleshooting 109 Item Refer to 1 HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) 2 "POST problems flowchar

Server component identification 11 Processor module LEDs PPM LED (1) Processor LED (2) External health LED Description Off Off Off One of th

Troubleshooting 110 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on pa

Troubleshooting 111 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes:

Troubleshooting 112 POST error messages and beep codes Introduction to POST error messages The error messages and codes in this section include all

Troubleshooting 113 For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting

Troubleshooting 114 Unsupported PCI Card Detected Remove PCI Card from Slot Audible beeps: 2 short Possible cause: The PCI card installed in the slot

Troubleshooting 115 WARNING - Resetting Corrupted System Environment Description: This informational message is displayed when the System Environment

Regulatory compliance notices 116 Regulatory compliance notices In this section Regulatory compliance identification numbers ...

Regulatory compliance notices 117 Class A equipment This equipment has been tested and found to comply with the limits for a Class A digital device,

Regulatory compliance notices 118 To identify this product, refer to the part, series, or model number found on the product. Modifications The FCC

Regulatory compliance notices 119 This marking is valid for EU non-harmonized Telecom products. *Notified body number (used only if applicable—refer

Server component identification 12 Rear panel components Item Description Item Description 1 PCI Express non-hot-plug expansion slot 7 11 NI

Regulatory compliance notices 120 Class B equipment Laser compliance This product may be provided with an optical storage device (that is, CD or D

Regulatory compliance notices 121 Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance

Server specifications 122 Server specifications In this section Environmental specifications ...

Server specifications 123 Specification Value BTUs per hour @100 VAC–3960 BTU @200 VAC–5450 BTU Power supply output — Power supply output 910 W (l

Technical support 124 Technical support In this section Before you contact HP...

Technical support 125 service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship t

Technical support 126 doivent être retournées dans l'emballage fourni. Si vous ne retournez pas la pièce défectueuse, HP se réserve le droit de

Technical support 127 • Optional – Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer Self Repair a

Technical support 128 deberá hacerlo en el periodo de tiempo especificado, normalmente cinco días laborables. Los componentes defectuosos deberán de

Technical support 129 reparo pode ser efetuado pelo uso de uma peça CSR, a peça de reposição será enviada diretamente ao cliente. Existem duas categ

Server component identification 13 Rear panel LEDs and buttons Item Description LED color Status 1 NIC 1 Activity LED Green On or flashing =

Technical support 130

Technical support 131

Acronyms and abbreviations 132 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR A

Acronyms and abbreviations 133 ECC error checking and correcting G3 Generation 3 IEC International Electrotechnical Commission iLO Integrated Lig

Acronyms and abbreviations 134 ORCA Option ROM Configuration for Arrays OS operating system PCI peripheral component interface PCI Express Periph

Acronyms and abbreviations 135 SAS serial attached SCSI SATA serial ATA SCSI small computer system interface SDRAM synchronous dynamic RAM SFF s

Index 136 A AC power supply 14, 46 access panel 26 ACU (Array Configuration Utility) 89 additional information 97 ADU (Array Diagnostic Utili

Index 137 F fan LED 23 fan zones 21 fans 15, 17, 21, 23, 27 fans, replacing 27 features 7 Federal Communications Commission (FCC) notice

Index 138 memory, Advanced ECC 68, 72 memory, configuration requirements 67 memory, configuring 67, 78, 79 memory, mirrored 70, 72, 89 memory

Index 139 S safety considerations 97 safety information 92 SAS cabling 82 SAS device numbers 20, 45 SAS drives 7, 20, 21, 45, 46 SAS hard d

Server component identification 14 Power supply LEDs Fail LED 1 (amber) Power LED 2 (green) Description Off Off No AC power to any power supply

Server component identification 15 System board components Item Description Item Description 1 Fan 1 10 PCI Express non-hot-plug expansion slo

Server component identification 16 Item Description Item Description 7 Connectors for one of the following: • PCI-X Hot Plug mezzanine option •

Server component identification 17 When the boot device selector switch is set to FLP TOP, the optical drive in the bottom bay is designated as the p

Server component identification 18 LED Description Fan X One or more of the following conditions exist: • A fan is missing or not properly

Server component identification 19 LED Description P85 Switch set to display port 85 codes. see the HP ProLiant DL580 Generation 4 Maintenance and

© Copyright 2005, 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warra

Server component identification 20 SATA or SAS drive numbers The server supports eight SAS or SATA hot-plug hard drives. See "SAS and SATA hard

Server component identification 21 Item LED description Status 2 Online/Activity status Green = Drive activity Flashing green = High activity on t

Server component identification 22 • Zone 1 contains four fans (three, plus one redundant) to control the temperature in the processor module area.

Server component identification 23 Hot-plug fan LEDs Status Green = Operating normally Amber = Failed Off = No power

Server operations 24 Server operations In this section Power up the server...

Server operations 25 • Diskette drive • Hard drives To extend the server from the rack: 1. Release the two levers on the lower outside corners of

Server operations 26 4. After performing the installation or maintenance procedure, slide the server back into the rack by pressing the server rail-

Server operations 27 3. Lift up on the hood latch, and remove the access panel. 4. After installing hardware options, replace the access panel. Be

Server operations 28 4. Install the replacement fan. 5. Repeat to replace additional fans as needed. 6. Observe the LED on each installed fan to

Server operations 29 Accessing the Systems Insight Display 1. Extend the server from the rack, if applicable ("Extending the server from t

Contents 3 Contents Server component identification...

Server operations 30 3. Locate the Systems Insight Display. Battery If the server no longer automatically displays the correct date and time, you

Server operations 31 5. Remove the battery. To replace the component, reverse the removal procedure. For more information about battery replacement

Server setup 32 Server setup In this section Optional installation services ...

Server setup 33 For more information on Care Packs, refer to the HP website (http://www.hp.com/hps/carepack/servers/cp_proliant.html). Rack plannin

Server setup 34 CAUTION: If a third-party rack is used, observe the following additional requirements to ensure adequate airflow and to prevent da

Server setup 35 Electrical grounding requirements The server must be grounded properly for proper operation and safety. In the United States, you mu

Server setup 36 WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment: • Observe local occupationa

Server setup 37 Installing hardware options Install any hardware options before initializing the server. For options installation information, refer

Server setup 38 Registering the server To register the server, refer to the HP Registration website (http://register.hp.com).

Hardware options installation 39 Hardware options installation In this section Introduction ...

Contents 4 Introduction ...

Hardware options installation 40 2. Release the latches to unlock the processor module. 3. Lower the processor module lever, and pull the module ou

Hardware options installation 41 4. Release the latch, and open the cover to expose the processors. Installing a processor Processors must be insta

Hardware options installation 42 3. Unlock the processor retaining bracket. 4. Open the processor retaining bracket. 5. Open the processor locking

Hardware options installation 43 6. If installed, remove the processor blank by lifting the processor blank from the processor socket. 7. Determine

Hardware options installation 44 9. Close and lock the processor retaining bracket. 10. Install the PPM. IMPORTANT: Always install a PPM wh

Hardware options installation 45 NOTE: The appearance of compatible PPMs may vary. 11. Close the cover, and replace the processor module.

Hardware options installation 46 NOTE: ACU does not support mixing SAS and SATA drives in the same logical volume. Installing a hot-plug SAS ha

Hardware options installation 47 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord groun

Hardware options installation 48 2. Install the hot-plug power supply, and lock the lever. 3. Connect the power cord to the redundant power supply.

Hardware options installation 49 CAUTION: After the server is powered down, wait 15 seconds and then check the amber LED before unplugging the cabl

Contents 5 Re-entering the server serial number and product ID... 8

Hardware options installation 50 7. Install the cache module onto the controller.

Hardware options installation 51 8. Route the cable, and connect the battery pack cable to the cache module. To reinstall all components, reverse t

Hardware options installation 52 3. Install the media drive into the server. CAUTION: Always populate each media bay with either a device or a b

Expansion board options 53 Expansion board options In this section Expansion slot overview...

Expansion board options 54 Item Slot Description 1 1–2 Connectors for one of the following: • Optional PCI Express x4 mezzanine board •

Expansion board options 55 PCI Express mezzanine options The PCI Express x4 mezzanine option adds support for two optional PCI Express x4 non-hot-pl

Expansion board options 56 4. Adhere the PCI-X Hot Plug label to the power supply cover. 5. Remove the expansion boards from slots 3 and 4, if ins

Expansion board options 57 8. Use the guide pins to align the mezzanine board, and seat the mezzanine board onto the system board. 9. Tighten t

Expansion board options 58 10. Install the PCI-X Hot Plug board. 11. Route the cable from the mezzanine board to the hot-plug board, and connect t

Expansion board options 59 12. Attach the latch to the chassis, and press down until it snaps into place. 13. Install the retaining clips.

Contents 6 Unsupported PCI Card Detected Remove PCI Card from Slot... 114 Unsupported Proce

Expansion board options 60 14. Install the expansion slot divider. 15. Install the PCI-X Hot Plug expansion boards. If the server is powered off,

Expansion board options 61 5. Remove the expansion slot covers from slots 1 and 2. 6. Use the guide pins to align the mezzanine board, and seat th

Expansion board options 62 8. Attach the latch to the chassis, and press down until it snaps into place. 9. Install the retaining clip. 10. Inst

Expansion board options 63 Installing a x4–x8 PCI Express bus expander The x4–x8 PCI Express bus expander is a half-length expansion board. When ins

Expansion board options 64 2. Extend or remove the server from the rack ("Extending the server from the rack" on page 24). 3. Remove the

Expansion board options 65 4. Open the latch, and remove the expansion slot cover. 5. Unlock the retaining clip (for full-length expansion boards)

Expansion board options 66 4. Unlock the retaining clip (for full-length expansion boards). 5. Lift the latch, and remove the board from the server

Memory options 67 Memory options In this section Memory overview ...

Memory options 68 • Dual-rank DIMMs ("Single- and dual-rank DIMMs" on page 68) must be populated before single-rank DIMMs (dual-rank DIMM

Memory options 69 ECC can correct single-bit memory errors, Advanced ECC can correct single-bit memory errors and multi-bit memory errors if all fai

Server component identification 7 Server component identification In this section Front panel components ...

Memory options 70 • All general memory requirements apply. • Online spare memory supports 1, 2, 3, or 4 memory boards. • Each board must have a v

Memory options 71 • All general memory requirements apply. • Hot-plug mirrored memory is supported with two or four memory boards. • Memory board

Memory options 72 As with hot-plug mirrored memory, hot-plug RAID memory allows failed or degraded DIMMs to be replaced while the server is running

Memory options 73 Observe the following warnings when performing a hot-plug replacement procedure. WARNING: Always comply with all electrostatic

Memory options 74 CAUTION: To prevent server failure during a hot-plug removal procedure, do not remove the memory board from the server until the

Memory options 75 4. Remove or install the DIMM. IMPORTANT: Be sure to observe all DIMM installation requirements for the desired memory mode.

Memory options 76 7. Close the ejector lever, and lock the locking switch. NOTE: The board status LED might flash green for several minutes wh

Memory options 77 4. Open the memory board. 5. Remove or install the DIMM. IMPORTANT: Be sure to observe all DIMM installation requirements

Memory options 78 6. Close the memory board. IMPORTANT: Be sure that the locking switch is unlocked. The memory board will not seat in the s

Memory options 79 To configure the memory: 1. Install the correct amount of memory for the desired AMP mode. For a list of AMP options, refer to &q

Server component identification 8 Item Description 6 Hard drive bay 7 Processor module Front panel LEDs and buttons Item Description Status 1

Memory options 80 o Hot-Plug RAID Memory with Advanced ECC 5. Press the Escape key twice to go back to the main RBSU menu. 6. Press the F10 key, w

Server cabling 81 Server cabling In this section Storage device cabling guidelines...

Server cabling 82 BBWC cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched

Server cabling 83 NOTE: Port 1 supports hard drives 1 through 4. Port 2 supports hard drives 5 through 8. If you are using a single cable SA

Server cabling 84 Front panel USB connector cable assembly The USB cable connects the front panel USB connector to the media backplane. Power swit

Server cabling 85 Front panel video connector cabling

Server software and configuration utilities 86 Server software and configuration utilities In this section Configuration tools...

Server software and configuration utilities 87 Using SmartStart technology, the Scripting Toolkit provides a flexible way to create standard server

Server software and configuration utilities 88 Drives installed Drives used RAID level 1 1 RAID 0 2 2 RAID 1 3, 4, 5, or 6 3, 4, 5, or 6

Server software and configuration utilities 89 • Reconfiguring one or more logical drives • Viewing the current logical drive configuration • Del

Server component identification 9 Memory board components and LEDs Error indicators remain illuminated when the system is powered off so that the sta

Server software and configuration utilities 90 7. Enter the product ID and press the Enter key. 8. Press the Escape key to close the menu. 9. Pres

Server software and configuration utilities 91 To download the tool and for more information, refer to the HP website (http://h18000.www1.hp.com/sup

Server software and configuration utilities 92 For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack

Server software and configuration utilities 93 Diagnostic tools HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool,

Server software and configuration utilities 94 • From within HP Insight Diagnostics (on page 93) For more information, refer to the Management CD i

Server software and configuration utilities 95 ProLiant Support Packs PSPs represent operating system-specific bundles of ProLiant optimized drivers

Electrostatic discharge 96 Electrostatic discharge In this section Preventing electrostatic discharge...

Troubleshooting 97 Troubleshooting In this section Troubleshooting resources ...

Troubleshooting 98 Important safety information Before servicing this product, read the Important Safety Information document provided with the se

Troubleshooting 99 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to th