HP TC330BAE Ficha de datos descargar pdf (Pagina 8)

Software Technical

Support Care Pack

Services and product

number cross reference

Please validate these Care Pack Services are available in your country using the look up tool at

http://www.hp.com/go/lookuptool

Data Protector

Express 5.0/6.0 for

1 Server

Data Protector

Express 5.0/6.0 for

3 Servers

Data Protector

Express 5.0/6.0 for

10 Servers

Upgrade to Data

Protector Express

5.0/6.0 for 1 Server

1 yr 9x5

UV361E UV365E UV369E UV373E

1 yr 24x7

UV362E UV366E UV370E UV374E

3 yr 9x5

UV363E UV367E UV371E UV375E

3 yr 24x7

UV364E UV368E UV372E UV376E

eSupport

HP eSupport is a portfolio of technology-based services that assist you with managing your business

environment - from the desktop to the data center.

Support Portal

The HP support portal provides one-stop access to the information, tools and services you need to

manage the daily operations of your IT environment.

Features include:

Access to self-solve tools (including search technical knowledge base)

Efficient logging and tracking of support cases

Collaboration with other business and IT professionals

Download of patches and drivers

Access to diagnostic tools

Proactive notification of relevant information

Access to certain features of the support portal requires an HP service agreement. To access the support

portal, visit:

http://www.hp.com/support

HP Services Awards

HP Technology Services continues to be recognized for service and support excellence by customers,

partners, industry organizations and publications around the world. Recent honors and award reflect our

services team's dedications, technical expertise, professionalism and uncompromising commitment to

customer satisfaction.

Additional Services

Information

Visit

http://www.hp.com/hps/storage

QuickSpecs

HP Data Protector Express 6.0

Service and Support, HP Care Pack, and Warranty Information

DA - 13732 Worldwide — Version 5 — September 21, 2012

Page 8

1 2 3 4 5 6 7 8 9

QuickSpecs 1

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