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Appendix D
Service and Support
• Applicable error messages from system or diagnostics
• Applicable hardware driver revision levels
• Add-on boards or hardware installed
• Third-party hardware or software
• Operating system type and revision level
For hardware repair or telephone support in the U.S. and Canada, contact either:
• Participating Service Authorized HP Personal Computer Reseller
or
• HP Customer Support Center (Colorado) (970) 635-1000 from 6 AM to
8 PM Mountain Time on Monday through Friday and from 9 AM to 3 PM
Mountain Time on Saturday
For hardware repair or telephone support in Europe, contact either:
• Participating Service Authorized HP Personal Computer Reseller
or
97
- HP NetServer LC 1
- User Guide 1
- Audience Assumptions 2
- Contents 3
- B Regulatory Information 5
- 1 Installation Overview 7
- Remove the Covers 8
- Install Additional Memory 11
- Figure 1-3. Insert the DIMM 13
- Reinsert the System Board 14
- Install All Accessory Boards 15
- Install Accessory Boards 16
- Configure the HP NetServer 19
- HP NetServer LCII 20
- Install HP TopTools 21
- 2 HP Navigator 23
- Express Configuration 24
- Chapter 2 HP Navigator 25
- Custom Configuration 26
- HP Management Solutions 28
- TopTools for Servers 29
- Integrated Remote Assistant 30
- Information Assistant 31
- HP NetServer Utilities 31
- User Preferences 32
- 3 HP Information Assistant 33
- Finding Information 34
- Installing from the CD-ROM 35
- 4 Accessories 37
- Chapter 4 38
- Accessories 38
- Rack Installation Overview 41
- Pedestal Removal 42
- 6 Troubleshooting 45
- Common Installation Problems 46
- Troubleshooting Sequence 47
- Error Message Is Displayed 48
- No Error Messages Displayed 49
- Chapter 6 Troubleshooting 50
- Hardware Problems 53
- Password Problems 56
- Battery Problems 56
- System Switches 57
- A Specifications 59
- Weight and Dimensions 60
- Power Supply 60
- Acoustic Emissions 61
- Notice for Japan 64
- Notice for Korea 65
- Notice for European Union 66
- Laser Safety Statements 69
- Batteries 71
- Third-Party Software Products 73
- Third-Party Hardware Products 74
- Pre-Failure Warranty 75
- Limitation of Warranty 75
- Customer Responsibilities 76
- Obtaining Warranty Service 77
- Return to HP/Reseller 78
- Technical Support 79
- U.S. and Canada 80
- Self-Help Tools 81
- Appendix C 82
- Warranty and Software License 82
- Póliza de Garantía 83
- Condiciones 83
- Questions 89
- 0 Annual network support, and 92
- D Service and Support 95
- HP Navigator CD-ROM 98
- Bulletin Board System 99
- Automated Fax 100
- Telephone Support 101
- Network Operating 102
- Appendix D 103
- Service and Support 103
- Technical Publications 104
- Joining CompuServe 106
Philips 017266693 manuals
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