
Contents 5
Change control and proactive notification..............................................................................77
Natural language search assistant ...........................................................................................77
Care Pack................................................................................................................................78
Troubleshooting 79
Troubleshooting resources .................................................................................................................79
Server diagnostic steps.......................................................................................................................80
Important safety information ..................................................................................................80
Preparing the server for diagnosis......................................................................................................84
Symptom information ........................................................................................................................84
Service notifications...........................................................................................................................85
Loose connections..............................................................................................................................85
Diagnostic steps .................................................................................................................................86
Start diagnosis flowchart ........................................................................................................86
General diagnosis flowchart ...................................................................................................89
Server blade power-on problems flowchart............................................................................91
POST problems flowchart ......................................................................................................93
OS boot problems flowchart...................................................................................................95
Server fault indications flowchart...........................................................................................98
POST error messages and beep codes..............................................................................................101
Introduction to POST error messages...................................................................................101
Invalid memory types were found on the same node. Please check DIMM compatibility. -
Some DIMMs may not be used ............................................................................................102
Fibre Channel Mezzanine/Balcony Not Supported. .............................................................102
Memory found on unpopulated Node. — Processor is required to be installed for memory to
be used..................................................................................................................................102
Mixed processor speeds detected. Please make sure that all processors are the same speed. —
System Halted! .....................................................................................................................102
Node Interleaving disabled - Invalid memory configuration................................................103
There must be a first DIMM in pair if second DIMM in pair is populated. Second DIMM in
pair ignored...........................................................................................................................103
Unsupported DIMM(s) found in system. - DIMM(s) may not be used ................................103
1610-Temperature Violation Detected. - Waiting 5 Minutes for System to Cool ................103
Regulatory compliance notices 105
Regulatory compliance identification numbers................................................................................105
Federal Communications Commission notice..................................................................................106
FCC rating label....................................................................................................................106
Class A equipment................................................................................................................106
Class B equipment................................................................................................................107
Declaration of conformity for products marked with the FCC logo, United States only.................107
Cables...............................................................................................................................................108
Modifications ...................................................................................................................................108
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