HP ProLiant DL380 Generation 5 Server User Guide Part Number 403166-005 September 2007 (Fifth Edition)
Component identification 10 Rear panel components Item Description Color 1 Expansion slot 1 — 2 Expansion slot 2 — 3 Expansion slot 3 — 4
Technical support 100 • Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged
Technical support 101 l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou le transporteur à utiliser. Po
Technical support 102 lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfa
Technical support 103 de envío. Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas susti
Technical support 104 • Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas
Technical support 105
Technical support 106
Acronyms and abbreviations 107 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR A
Acronyms and abbreviations 108 HTTP hypertext transfer protocol IDE integrated device electronics IEC International Electrotechnical Commission i
Acronyms and abbreviations 109 PCI Express Peripheral Component Interconnect Express PCI-X peripheral component interconnect extended PCIe periphe
Component identification 11 Item PCIe Mixed PCIe/PCI-X 3 x4, slot 3, bus C x8, slot 3, bus C 4 x8, slot 4, bus D 64-bit/133-MHz, slot 4, bus D
Acronyms and abbreviations 110 SNMP Simple Network Management Protocol TMRA recommended ambient operating temperature UID unit identification UPS
Index 111 A access panel 24, 25 ACU (Array Configuration Utility) 65 additional information 73 ADU (Array Diagnostic Utility) 70 Advanced ECC
Index 112 G general diagnosis flowchart 78 grounding methods 96 grounding requirements 31 H hard drive bays 7 hard drive blanks 48 hard dri
Index 113 options installation 33, 37 ORCA (Option ROM Configuration for Arrays) 66 P PCI expansion slot definitions 10 PCI riser board 56 PC
Index 114 T Taiwan battery recycling notice 95 technical support 99 telephone numbers 99 temperature requirements 31 Torx screwdriver 10 tr
Component identification 12 System board System board components (6-fan configuration) Item Description 1 Fan board connector 2 PPM 1 3 PPM 2 4
Component identification 13 System board components (12-fan configuration) Item Description 1 Fan board connector 2 PPM 1 3 PPM 2 4 Pow
Component identification 14 System maintenance switch Position Default Function S1 Off Off = iLO 2 security is enabled. On = iLO 2 security is
Component identification 15 FBDIMM slots FBDIMM slots are numbered sequentially (1 through 8) and the paired banks are identified by the letters A,
Component identification 16 Systems Insight Display LED and color Internal health LED color Status FBDIMM failure, all slots in one bank (amber) Red
Component identification 17 SAS and SATA hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) SAS and SATA
Component identification 18 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Flashing irregularly Amber, flashing regularly (1
Component identification 19 Battery pack LEDs Item ID Color Description 1 Green System Power LED. This LED glows steadily when the system i
© Copyright 2006, 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warra
Component identification 20 LED3 pattern LED4 pattern Interpretation — One blink per second The battery pack is below the minimum charge level an
Component identification 21 Hot-plug fans (12-fan configuration) For server models that support 12 fans, the fan configuration operates in redundant
Component identification 22 Item Description 7 Fan board system connector *Only the 12-fan configuration supports all connectors.
Operations 23 Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce
Operations 24 3. After performing the installation or maintenance procedure, slide the server back into the rack: a. Press the server rail-relea
Operations 25 To remove the component: 1. Power down the server if performing a non-hot-plug installation or maintenance procedure ("Power down
Operations 26 Install the PCI riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC po
Operations 27 6. Connect any required external cables to the expansion board. Refer to the documentation that ships with the expansion board. 7. Pow
Operations 28 4. Remove the cable management arm. Hot-plug fan operation The server supports variable fan speeds. The fans operate at minimum speed
Setup 29 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
Contents 3 Contents Component identification...
Setup 30 Optimum environment When installing the server in a rack, select a location that meets the environmental standards described in this section
Setup 31 Temperature requirements To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, cli
Setup 32 Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a
Setup 33 Installing hardware options Install any hardware options before initializing the server. For options installation information, refer to the
Setup 34 14 Video connector Blue 15 USB connectors (2) Black 16 Serial connector — 17 Mouse connector Green 18 Keyboard connector Purple WA
Setup 35 6. Connect the power cord to the AC power source. WARNING: To reduce the risk of electric shock or damage to the equipment: • Do no
Setup 36 While the server boots, RBSU and the ORCA utility are automatically configured to prepare the server for operating system installation. To
Hardware options installation 37 Hardware options installation Introduction If more than one option is being installed, read the installation instruc
Hardware options installation 38 3. Remove the access panel (on page 24). 4. Open the heatsink retaining bracket. CAUTION: The pins on the proc
Hardware options installation 39 6. Remove the processor socket protective cover. IMPORTANT: Be sure the processor remains inside the processor
Contents 4 Installing the server into the rack...
Hardware options installation 40 8. Align the processor installation tool with the socket and install the processor. 9. Press down firmly until the
Hardware options installation 41 10. Close the processor socket retaining bracket and the processor retaining latch. CAUTION: To prevent possibl
Hardware options installation 42 12. Install the heatsink. 13. Close the heatsink retaining bracket. 14. Open the latches on the corresponding PP
Hardware options installation 43 15. Install the PPM. 16. Close the latches. NOTE: The appearance of compatible PPMs may vary. NOTE: T
Hardware options installation 44 Memory options This server contains eight FBDIMM slots. You can expand server memory by installing supported Registe
Hardware options installation 45 correctable errors exceeds a pre-defined threshold rate. The server does not fail because of correctable memory erro
Hardware options installation 46 • Branch 1 contains banks B and D Online spare FBDIMM configuration requirements (in addition to general configurat
Hardware options installation 47 Installing FBDIMMs CAUTION: To avoid damage to the hard drives, memory, and other system components, the air baf
Hardware options installation 48 Installing a hot-plug SAS hard drive 1. Remove the SAS hard drive blank. 2. Install the hard drive. 3. Determi
Hardware options installation 49 3. Remove the hard drive. Media drive option 1. Power down the server (on page 23). 2. Remove the existing medi
Contents 5 Internal USB functionality...
Hardware options installation 50 3. Slide the CD/DVD-ROM drive or diskette drive into the drive bay. Redundant hot-plug AC power supply option C
Hardware options installation 51 3. Slide the power supply into the power supply bay. 4. Connect the power cord to the power supply. 5. Route the
Hardware options installation 52 WARNING: To reduce the risk of personal injury or damage to the equipment, the installation of power supplies
Hardware options installation 53 2. Slide the power supply into the power supply bay until the release/lock lever clicks, securing the power supply.
Hardware options installation 54 4. Remove the expansion slot cover. 5. Install the expansion board. 6. Connect any required internal or external
Hardware options installation 55 5. Remove the expansion slot cover. Installing an expansion board (slot 3, 4, or 5) CAUTION: To prevent damage
Hardware options installation 56 7. Install the expansion board: 8. Lock the PCI retaining clip. 9. Install the PCI riser cage (on page 26). 10.
Hardware options installation 57 6. Remove the PCI riser board. 7. Install the optional riser board. 8. Install any expansion boards. ("Expan
Cabling 58 Cabling SAS hard drive cabling PCI SAS cabling to an HP Smart Array P400i Controller PCI SAS cabling to optional expansion board control
Cabling 59 Fan board cabling Hard drive backplane power cabling
Contents 6 Taiwan battery recycling notice...
Cabling 60 Media drive bay cabling Battery cabling for BBWC NOTE: Use the retaining clip to manage excess cable slack.
Cabling 61 Systems Insight Display cabling
Configuration and utilities 62 Configuration and utilities Configuration tools SmartStart software SmartStart is a collection of software that optim
Configuration and utilities 63 Configuration Replication Utility CONREP is shipped in the SmartStart Scripting Toolkit and is a program that works w
Configuration and utilities 64 intervention. During this process, the ORCA utility, in most cases, automatically configures the array to a default s
Configuration and utilities 65 2. Access RBSU by pressing the F9 key during power-up when the prompt is displayed in the upper right corner of the s
Configuration and utilities 66 Option ROM Configuration for Arrays Before installing an operating system, you can use the ORCA utility to create the
Configuration and utilities 67 Management tools Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic ope
Configuration and utilities 68 Run the Erase Utility if you must erase the system for the following reasons: • You want to install a new operating
Configuration and utilities 69 Safety and security benefits When you flash the system ROM, ROMPaq writes over the backup ROM and saves the current R
Component identification 7 Component identification Front panel components Item Description 1 Media drive bay (IDE/diskette multibay) 2 Video
Configuration and utilities 70 For more information or to download the utility, refer to the HP website (http://www.hp.com/servers/diags). HP Insig
Configuration and utilities 71 Remote support and analysis tools HP Instant Support Enterprise Edition ISEE is a proactive remote monitoring and dia
Configuration and utilities 72 If you do not use the SmartStart CD to install an operating system, drivers for some of the new hardware are required
Troubleshooting 73 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides simple procedures for resolving c
Troubleshooting 74 Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions
Troubleshooting 75 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to th
Troubleshooting 76 To answer these questions, the following information may be useful: • Run HP Insight Diagnostics (on page 69) and use the survey
Troubleshooting 77 • Check any interlock or interconnect LEDs that may indicate a component is not connected properly. • If problems continue to oc
Troubleshooting 78 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of
Troubleshooting 79 Item Refer to 4 The most recent version of a particular server or option firmware is available on the following websites: • HP S
Component identification 8 Front panel LEDs and buttons Item Description Status 1 UID LED button Blue = Activated Flashing = System being rem
Troubleshooting 80 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.
Troubleshooting 81 • The external health LED is red or amber. • The internal health LED is red or amber. NOTE: For the location of server LEDs
Troubleshooting 82
Troubleshooting 83 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system atte
Troubleshooting 84 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot Sma
Troubleshooting 85 Item Refer to 1 HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) 2 "POST problems flowchart
Troubleshooting 86 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on pag
Troubleshooting 87 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes:
Troubleshooting 88 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the
System battery 89 System battery If the server no longer automatically displays the correct date and time, you may need to replace the battery that
Component identification 9 Systems Insight Display LEDs Item Description Status 1 Online spare Off = No protection Green = Protection enabled A
Regulatory compliance notices 90 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance
Regulatory compliance notices 91 energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
Regulatory compliance notices 92 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Cana
Regulatory compliance notices 93 Disposal of waste equipment by users in private households in the European Union This symbol on the product or on
Regulatory compliance notices 94 Korean notice Class A equipment Class B equipment Laser compliance This product may be provided with an optical
Regulatory compliance notices 95 WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline batter
Electrostatic discharge 96 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions yo
Specifications 97 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shippi
Specifications 98 BTUs per hour 3344 at 100V to 120V AC input 3277 at 200V to 240V AC input Power supply output Rated steady-state power 800 W at
Technical support 99 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical su
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