Hp ProLiant BL495c G6 Server-Blade Manual de usuario Pagina 78
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Technical support
Befo
•
•
HP c
re you contact HP
Be sure to have the following information available before you call HP:
• Technical support registration number (if applicable)
Product serial number
• Product model name and number
Product identification number
• Applicable error messages
• Add-on boards or hardware
• Third-party hardware or software
• Operating system type and revision level
ontact information
For the name of the nearest HP authorized reseller:
• See the Contact HP worldwide (in English) webpage
(
http://welcome.hp.com/country/us/en/wwcontact.html).
For HP technical support:
• In the United States, for contact options see the Contact HP United States webpage
(
http://welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone:
o Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a
improvement, calls may be recorded or monitored.
e Pack (service upgrade), call 1-800-633-3600. For more
week. For continuous quality
o If you have purchased a Car
information about Care Packs, refer to the
HP website (http://www.hp.com/hps).
• In other locations, see the Contact HP worldwide (in English) webpage
(
http://welcome.hp.com/country/us/en/wwcontact.html).
Cust m
HP p
for gr ective parts replacement. If during the diagnosis period HP (or HP
rvi
part,
•
parts, you will be charged for the travel and labor costs of this service.
o er Self Repair
roducts are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow
eater flexibility in performing def
se ce providers or service partners) identifies that the repair can be accomplished by the use of a CSR
HP will ship that part directly to you for replacement. There are two categories of CSR parts:
Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these
Technical support 78
- User Guide 1
- Intended audience 2
- Contents 3
- Contents 4 4
- Contents 5 5
- Component identification 6
- Front panel LEDs 7
- System board components 8
- System maintenance switch 9
- HP c-Class Blade SUV Cable 10
- Operations 11
- Remove the server blade 12
- Remove the access panel 12
- Install the access panel 13
- Overview 14
- Connecting to the network 17
- Installing a server blade 17
- Completing the configuration 18
- Introduction 19
- Hard drive option 19
- Memory option 20
- Advanced ECC memory 21
- DIMM installation guidelines 21
- DIMM population order 21
- Installing DIMMs 21
- Processor option 23
- Mezzanine card option 28
- Cabling 30
- Network-based PXE deployment 34
- Deployment infrastructure 35
- PXE deployme 36
- CD-RO oyme 37
- M depl nt 37
- Diskette 38
- image deployment 38
- Configuration too 39
- M-Based Setup Utility 40
- Boot options 41
- C nfiguration Utility 42
- Re-enteri 43
- ROMPaq utility 44
- t hnology 44
- Erase Utility 44
- • and the criticality of 46
- Redundant ROM support 47
- • RBSU 48
- • POST 48
- • Diagnostics 48
- • DOS 48
- • Operating environments w 48
- HP Insight D 49
- Integrated Management Log 49
- Keeping the system current 50
- • Works offline and online 51
- Care Pack 52
- Troubleshooting 53
- Importa s 54
- Symptom information 55
- Service notifications 56
- Loose connections 56
- Troubleshooting flowcharts 56
- Start diagnosis flowchart 57
- General diagnosis flowchart 58
- • The server does not p 60
- POST problems flowchart 62
- Item Refer to 63
- • the HP ProLiant Servers 63
- OS boot problems flowchart 64
- • Hard drive s 65
- • rve or 66
- • Redundancy failure 67
- Troubleshooting 68 68
- Battery replacement 69
- Class B equipment 70
- FCC rating label 70
- Class A equipment 70
- Modifications 71
- • Low Voltag 72
- • EMC Dir 72
- Japanese notice 73
- BSMI notice 73
- Korean notice 73
- Laser compliance 74
- Electrostatic discharge 76
- Specifications 77
- Technical support 78
- Technical support 79 79
- • Obbligatorie – Parti che d 80
- Technical support 81 81
- Customer Self Repair 82
- Reparo feito pelo cliente 82
- Technical support 83 83
- Technical support 84 84
- Technical support 85 85
- Acronyms and abbreviations 86
- Index 88 88
- Index 89 89
- Index 90 90
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