Hp ProLiant DL380 G5 Server Manual de usuario Pagina 83
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Troubleshooting 83
POST problems flowchart
Symptoms:
• Server does not complete POST
NOTE: The server has completed POST when the system attempts to access the boot device.
• Server completes POST with errors
Possible problems:
• Improperly seated or faulty internal component
• Faulty KVM device
• Faulty video device
Item Refer to
1 "POST error messages and beep codes (on page 88)"
2 "Video problems" in the HP ProLiant Servers Troubleshooting Guide
located on the Documentation CD or on the HP website
(http://www.hp.com/support
)
3 KVM or iLO 2 documentation
4 "Loose connections (on page 76)"
5 "Symptom information (on page 75)"
6 Server maintenance and service guide, located on the Documentation
CD or the HP website (http://www.hp.com/products/servers/platforms
)
7 "Port 85 and iLO messages" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or on the HP website
(http://www.hp.com/support
)
8 "General memory problems are occurring" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the HP
website (http://www.hp.com/support
)
9
• "Hardware problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or on the HP website
(http://www.hp.com/support
)
• Server maintenance and service guide, located on the Documentation
CD or the HP website
(http://www.hp.com/products/servers/platforms
)
10
• "Server information you need" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the
HP website (http://www.hp.com/support
)
• "Operating system information you need" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the
HP website (http://www.hp.com/support
)
- User Guide 1
- Audience assumptions 2
- Contents 3
- Contents 4 4
- Contents 5 5
- Contents 6 6
- Component identification 7
- Front panel LEDs and buttons 8
- Systems Insight Display LEDs 9
- Rear panel components 10
- Rear panel LEDs and buttons 11
- System board 12
- Item Description 13
- System maintenance switch 14
- NMI functionality 14
- FBDIMM slots 15
- SAS device numbers 16
- SAS and SATA hard drive LEDs 17
- PCI riser cage LED 18
- Battery pack LEDs 19
- Fan board components 21
- Item Description 22
- Operations 23
- Remove the access panel 24
- Install the access panel 25
- Remove the PCI riser cage 25
- Install the PCI riser cage 26
- Hot-plug fan operation 28
- Rack planning resources 29
- Optimum environment 30
- Temperature requirements 31
- Power requirements 31
- Rack warnings 32
- Installing hardware options 33
- Setup 35 35
- Registering the server 36
- Introduction 37
- Processor option 37
- Install the heatsink 42
- 16. Close the latches 43
- Memory options 44
- Installing FBDIMMs 47
- Media drive option 49
- DC power supply option 51
- Expansion board options 53
- PCI riser board option 56
- Cabling 58
- Fan board cabling 59
- Media drive bay cabling 60
- Battery cabling for BBWC 60
- Cabling 61 61
- Configuration and utilities 62
- HP ROM-Based Setup Utility 63
- Boot options 64
- BIOS Serial Console 64
- Array Configuration Utility 65
- Management tools 67
- HP Systems Insight Manager 68
- Management Agents 68
- Redundant ROM support 68
- Diagnostic tools 69
- Integrated Management Log 70
- Array Diagnostic Utility 70
- Keeping the system current 71
- ProLiant Support Packs 72
- Care Pack 72
- Troubleshooting 73
- Symbols on equipment 74
- Warnings and cautions 74
- Symptom information 75
- Loose connections 76
- Service notifications 77
- Troubleshooting flowcharts 77
- General diagnosis flowchart 78
- Symptoms: 80
- Troubleshooting 82 82
- POST problems flowchart 83
- OS boot problems flowchart 84
- • Redundancy failure 87
- Troubleshooting 88 88
- System battery 89
- FCC rating label 90
- Class A equipment 90
- Class B equipment 90
- Modifications 91
- • EMC Directive 2004/108/EC 92
- BSMI notice 93
- Japanese notice 93
- Korean notice 94
- Laser compliance 94
- Battery replacement notice 94
- Electrostatic discharge 96
- Specifications 97
- Technical support 99
- Technical support 100 100
- Customer Self Repair 101
- Technical support 102 102
- Reparo feito pelo cliente 103
- Technical support 104 104
- Technical support 105 105
- Technical support 106 106
- Acronyms and abbreviations 107
- Index 111 111
- Index 112 112
- Index 113 113
- Index 114 114
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