Hp ProLiant DL380 G6 Server Manual de usuario Pagina 88
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Troubleshooting 88
OS boot problems flowchart
Symptoms:
• Server does not boot a previously installed operating system
• Server does not boot SmartStart
Possible causes:
• Corrupted operating system
• Hard drive subsystem problem
• Incorrect boot order setting in RBSU
Item See
1
HP ROM-Based Setup Utility User Guide
(http://www.hp.com/servers/smartstart)
2
"POST problems flowchart (on page 86)"
3
•
"Hard drive problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or see "Troubleshooting
resources (on page 75)"
•
Controller documentation
4
"HP Insight Diagnostics (on page 72)" or in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page 75)"
5
•
"CD-ROM and DVD drive problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page 75)"
•
Controller documentation
•
"Loose connections (on page 79)"
6
"General memory problems are occurring" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page 75)"
7
•
"Operating system problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page 75)"
•
"HP contact information (on page 104)"
8
"Breaking the server down to the minimum hardware configuration (on
page 78)" in the HP ProLiant Servers Troubleshooting Guide located on the
Documentation CD or see "Troubleshooting resources (on page 75)"
9
•
"Hardware problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or see "Troubleshooting
resources (on page 75)"
•
Server maintenance and service guide, located on the Documentation
CD or the HP website
(http://www.hp.com/products/servers/platforms)
10
"General diagnosis flowchart (on page 81)"
- HP ProLiant DL380 G6 Server 1
- User Guide 1
- Contents 3
- Contents 4 4
- Contents 5 5
- Contents 6 6
- Component identification 7
- Front panel LEDs and buttons 8
- Systems Insight Display LEDs 9
- Rear panel components 11
- Rear panel LEDs and buttons 12
- System board components 13
- System maintenance switch 14
- NMI functionality 15
- SAS and SATA device numbers 16
- SAS and SATA hard drive LEDs 17
- PCI riser cage LEDs 18
- Battery pack LEDs 19
- Hot-plug fans 20
- Operations 22
- Remove the access panel 23
- Install the access panel 24
- Remove the PCI riser cage 26
- Install the PCI riser cage 26
- Remove the air baffle 27
- Rack planning resources 28
- Optimum environment 29
- Temperature requirements 30
- Power requirements 30
- Rack warnings 31
- Installing hardware options 31
- Setup 33 33
- Registering the server 34
- Introduction 35
- Processor option 35
- Install the heatsink 40
- Memory options 41
- DIMM identification 43
- Memory configurations 43
- Installing a DIMM 48
- Optical drive option 50
- Expansion board options 53
- PCI riser board option 56
- Hard drive cage option 57
- Cabling 63
- BBWC battery cabling 64
- Configuration and utilities 65
- HP ROM-Based Setup Utility 66
- Boot options 67
- BIOS Serial Console 67
- Configuring mirrored memory 67
- Array Configuration Utility 68
- Management tools 69
- ROMPaq utility 70
- Erase Utility 70
- Redundant ROM support 71
- Internal SD support 71
- Diagnostic tools 72
- Keeping the system current 73
- ProLiant Support Packs 74
- Care Pack 74
- Troubleshooting 75
- Symbols on equipment 76
- Warnings and cautions 76
- Symptom information 77
- Loose connections 79
- Service notifications 80
- Server health LEDs 80
- Troubleshooting flowcharts 80
- General diagnosis flowchart 81
- Symptoms: 83
- Troubleshooting 85 85
- POST problems flowchart 86
- OS boot problems flowchart 88
- Troubleshooting 89 89
- • Redundancy failure 90
- (http://www.hp.com/support) 91
- Troubleshooting 92 92
- Battery replacement 93
- FCC rating label 94
- Class A equipment 94
- Class B equipment 94
- Modifications 95
- • EMC Directive 2004/108/EC 96
- BSMI notice 97
- Korean notice 97
- Japanese notice 97
- Chinese notice 98
- Laser compliance 98
- Battery replacement notice 98
- Electrostatic discharge 100
- Specifications 101
- Technical support 104
- Technical support 105 105
- Customer Self Repair 106
- Technical support 107 107
- Reparo feito pelo cliente 108
- Technical support 109 109
- Technical support 110 110
- Technical support 111 111
- Acronyms and abbreviations 112
- Index 115 115
- Index 116 116
- Index 117 117
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