HP ProLiant ML100 Series Server User Guide for HP ProLiant ML110 G6 and HP ProLiant ML150 G6 Servers Abstract This document is for the person who i
Setup 10 In a tower configuration, leave at least a 7.6-cm (3.0-in) clearance space at the front and back of the server for proper ventilation. Rack
Technical support 100 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente
Technical support 101
Technical support 102
Acronyms and abbreviations 103 Acronyms and abbreviations ACU Array Configuration Utility AMP Advanced Memory Protection CS cable select DAT digi
Acronyms and abbreviations 104 PCI-X peripheral component interconnect extended PDU power distribution unit POST Power-On Self Test PPM processor
Documentation feedback 105 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documenta
Index 106 A access panel 7 acoustics statement for Germany 93 application software problems 80 Array Configuration Utility (ACU) 39 AT comma
Index 107 Federal Communications Commission (FCC) notice 88, 89 firmware, updating 50, 80 firmware, version 50, 67, 82 flash ROM 80 G genera
Index 108 P patches 79 PCI boards 65 phone numbers 83, 95 POST problems flowchart 57 power cord 48, 93 power distribution unit (PDU) 11
Index 109 UPS (uninterruptible power supply) 11, 63 USB CD-ROM drive 44, 45 USB devices 44, 45 USB support 41 utilities 38 V ventilation
Setup 11 CAUTION: To reduce the risk of damage to the equipment when installing third-party options: • Do not permit optional equipment to impede
Setup 12 Rack warnings WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extend
Hardware options installation 13 Hardware options installation Introduction If more than one option is being installed, read the installation instru
Hardware options installation 14 5. Open the processor locking lever and the processor socket retaining bracket. Do not remove the processor socket
Hardware options installation 15 7. Align the processor installation tool with the socket, and then install the processor. THE PINS ON THE SYSTEM BO
Hardware options installation 16 8. Press the tabs on the processor installation tool to separate it from the processor, and then remove the tool.
Hardware options installation 17 13. For ML150 G6 Servers, do one of the following: o Close or install the tower bezel, as needed. o Slide the ser
Hardware options installation 18 Removable media device option (ML110 G6 servers) This process only represents one installation method. For instruct
Hardware options installation 19 8. Connect the data and power cables. 9. Connect the cables to the system board or to an expansion board, as dire
© Copyright 2009, 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warr
Hardware options installation 20 4. Press the fan holder release tab, and then remove the fan holder. 5. Remove the bezel blank. HP recommends tha
Hardware options installation 21 13. Power up the server (on page 7). Memory options (ML110 G6 servers) The memory subsystem in this server support
Hardware options installation 22 IMPORTANT: This server does not support mixing RDIMMs and UDIMMs. Attempting to mix these two types causes the se
Hardware options installation 23 • Two DIMMs (interleaving) install in slot 2 and slot 4 for optimal performance. Memory options (ML150 G6 servers
Hardware options installation 24 Dual- and quad-rank DIMMs provide the greatest capacity with the existing memory technology. For example, if curren
Hardware options installation 25 Advanced Memory Protection options are configured in RBSU. If the requested AMP mode is not supported by the instal
Hardware options installation 26 Populated slots (per channel) Rank Speeds supported (MHz) 1 Single- or dual-rank 800, 1333, 1066 1 Quad-rank 800
Hardware options installation 27 o HP ProLiant ML110 G6 server o HP ProLiant ML150 G6 server CAUTION: To prevent improper cooling and thermal
Hardware options installation 28 6. Remove the expansion slot cover. IMPORTANT: It may be necessary to remove the slot cover next to the slot i
Hardware options installation 29 13. Connect any required external cables to the expansion board. 14. Power up the server (on page 7). Installing
Contents 3 Contents Operations...
Hardware options installation 30 1. Power down the server (on page 7). 2. For ML110 G6 servers, extend the server from the rack. 3. For ML150 G6 s
Hardware options installation 31 CAUTION: After the server is powered down, wait 15 seconds and then check the amber LED before unplugging the cab
Hardware options installation 32 7. Connect the cable to the cache module. 8. Install the battery pack. 9. Connect the cable to the controller.
Hardware options installation 33 Installing the FBWC module and capacitor pack To install the component: CAUTION: The cache module connector doe
Hardware options installation 34 9. Install the cache module. 10. Install the capacitor pack. 11. Route the cable. 12. Install the access panel
Hardware options installation 35 2. Retaining the recovery key/password (on page 37). 3. Enabling the Trusted Platform Module (on page 37). Enablin
Hardware options installation 36 CAUTION: Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet
Hardware options installation 37 Retaining the recovery key/password The recovery key/password is generated during BitLocker™ setup, and can be save
Software and configuration utilities 38 Software and configuration utilities ROM-Based Setup Utility RBSU, an embedded configuration utility, perfor
Software and configuration utilities 39 NOTE: If the boot drive is not empty or has been written to in the past, ORCA does not automatically confi
Contents 4 Retaining the recovery key/password ... 37
Software and configuration utilities 40 • Remains available any time that the server is on • Displays on-screen tips for individual steps of a con
Software and configuration utilities 41 Management tools ROMPaq utility The ROMPaq utility enables you to upgrade the system firmware (BIOS). To upg
Software and configuration utilities 42 Legacy USB support provides USB functionality in environments where USB support is not available normally. S
Software and configuration utilities 43 IMPORTANT: Always perform a backup before installing or updating device drivers. Operating System Versi
Software and configuration utilities 44 Creating a RAID volume 1. Enable SATA RAID functionality in RBSU ("Enabling the SATA RAID feature in R
Software and configuration utilities 45 USB diskette and CD-ROM drives For driver installation purposes, a USB diskette drive and USB CD-ROM drive a
Software and configuration utilities 46 IMPORTANT: The LO100i option kit is required to use the Virtual Floppy feature. For more information, see
Troubleshooting 47 Troubleshooting Pre-diagnostic steps WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary informatio
Troubleshooting 48 This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury e
Troubleshooting 49 20.41-27.22 kg 47.18-60 lb WARNING: To reduce the risk of personal injury or damage to the equipment: • Observe local occupa
Contents 5 System open circuits and short circuits ...
Troubleshooting 50 6. Collect all tools and utilities, such as a Torx screwdriver, loopback adapters, ESD wrist strap, and software utilities, neces
Troubleshooting 51 HP offers a subscription service that can provide notification of firmware updates. For more information, see "Subscriber&ap
Troubleshooting 52 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation On, off, or flashing Alternating amber and blue The dr
Troubleshooting 53 Start diagnosis flowchart Use the following flowchart and table to start the diagnostic process. Item See 1 "General di
Troubleshooting 54 Item See 4 The most recent version of a particular server or option firmware is available on the HP website (http://www.hp.com/s
Troubleshooting 55 Power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.
Troubleshooting 56 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes:
Troubleshooting 57 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system at
Troubleshooting 58 Item See 1 Server maintenance and service guide, located on the Easy Set-up CD or the HP website (http://www.hp.com/products/s
Troubleshooting 59 OS boot problems flowchart Symptom: Server does not boot a previously installed operating system. Possible causes: • Corrupted o
Contents 6 Before you contact HP ...
Troubleshooting 60 Server fault indications flowchart Symptom: Server boots, but the internal health LED or external health LED is red or amber.
Troubleshooting 61 • System overtemperature condition Item See 1 Server maintenance and service guide, located on the Easy Set-up CD or the HP
Troubleshooting 62 Internal system problems (on page 66) System open circuits and short circuits (on page 72) External device problems (on page 72)
Troubleshooting 63 UPS problems UPS is not working properly Action: 1. Be sure the UPS batteries are charged to the proper level for operation. See
Troubleshooting 64 2. Refer to the release notes included with the hardware to be sure the problem is not caused by a last minute change to the hard
Troubleshooting 65 CAUTION: Only authorized technicians trained by HP should attempt to remove the system board. If you believe the system board r
Troubleshooting 66 Internal system problems CD-ROM and DVD drive problems System does not boot from the drive Action: 1. Be sure the drive boot ord
Troubleshooting 67 DAT drives require cleaning every 8 to 25 hours of use or they may fail intermittently when using marginal or bad media. Be sure
Troubleshooting 68 2. Check for and disconnect any non-bootable USB devices. Diskette drive cannot write to a diskette Action: 1. If the diskette
Troubleshooting 69 No hard drives are recognized Action: 1. Be sure no power problems (on page 62) exist. 2. Check for loose connections (on page
Operations 7 Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce
Troubleshooting 70 Server response time is slower than usual Action: Be sure the hard drive is not full, and increase the amount of free space on th
Troubleshooting 71 Server fails to recognize existing memory Action: 1. Reseat the memory. Use care when handling DIMMs ("DIMM handling guidel
Troubleshooting 72 CAUTION: Removal of some processors and heatsinks require special considerations for replacement, while other processors and he
Troubleshooting 73 1. Power up the monitor and be sure the monitor light is on, indicating that the monitor is receiving power. 2. Be sure the mo
Troubleshooting 74 Printer problems Printer does not print Action: 1. Be sure the printer is powered up and online. 2. Be sure no loose connection
Troubleshooting 75 No response occurs when you type AT commands Action: Reconfigure the COM port address for the modem. 1. Be sure the communicatio
Troubleshooting 76 2. Be sure no line interference exists. Retry the connection by dialing the number several times. If conditions remain poor, cont
Troubleshooting 77 3. Be sure the network cable is working by replacing it with a known functional cable. 4. Be sure a software problem has not cau
Troubleshooting 78 Problems are occurring with the network interconnect blades Action: Be sure the network interconnect blades are properly seated a
Troubleshooting 79 Operating system updates Use care when applying operating system updates (Service Packs, hotfixes, and patches). Before updating
Operations 8 Remove the tower bezel (ML110 G6 servers) 1. Remove the access panel (on page 7). 2. To release the bezel, push the left side of the
Troubleshooting 80 Linux operating systems For troubleshooting information specific to Linux operating systems, refer to the Linux for ProLiant webs
Troubleshooting 81 The process of updating system or option firmware is referred to as a flash process or flashing the ROM. A firmware or ROM flash
Troubleshooting 82 To flash the ROM using ROMPaq: 1. Download the system ROMPaq utility diskette or USB drive key for each target server. ROMPaq do
Troubleshooting 83 Contacting HP Contacting HP technical support or an authorized reseller (on page 83) Server information you need Operating syste
Troubleshooting 84 • Specific software information: o Operating system information ("Operating system information you need" on page 84)
Troubleshooting 85 Linux operating systems Collect the following information: • Operating system distribution and version Look for a file named /et
Battery 86 Battery If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power
Battery 87 To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an au
Regulatory compliance notices 88 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance
Regulatory compliance notices 89 radio communications. However, there is no guarantee that interference will not occur in a particular installation.
Setup 9 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
Regulatory compliance notices 90 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. C
Regulatory compliance notices 91 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other
Regulatory compliance notices 92 Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optica
Regulatory compliance notices 93 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized
Electrostatic discharge 94 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions yo
Technical support 95 Technical support HP contact information For United States and worldwide contact information, see the Contact HP website (http:
Technical support 96 providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part
Technical support 97 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations
Technical support 98 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das
Technical support 99 sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá
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